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Read what people are saying
about Precision Garage Door in:

Niagara Falls Area, NY

Precision Garage Door of Buffalo NY
has received 79 reviews, averaging 4.85 Stars:
Review:

Excellent service. Kind and considerate to our needs. We had Overhead Door install a new door, and opener. Had it fixed, then replaced. It broke again and sent out a tech who knew nothing of what he was doing. Ssid they replaced the mother board, which they did not, they replaced a plastic part that drove the chain in and out. Overhead Door blamed malfunction issues on our electric setup. OMG... are they serious? They ssid since it was out of warranty they wouldn't replace it, but would give a estimate for another. They wouldn't do anything to help out. That's when I called your company to check out the problem. It was the mother board, nor the plastic part they put in. Long story short.... WE WILL NEVER CALL OR RECOMMEND OVERHEAD DOOR TO ANYONE. HOWEVER WE WILL TELL EVERYONE ABOUT YOUR COMPANY. I GIVE THE TECH %100 PLUS. VERY PROFESSIONAL. THANK YOU FOR RESPONDING SO QUICKLY TO OUR NEEDS.
Debbie Freiburger
A Response from: William Geary

Wow, Thank you for the outstanding review! Customer service is our first priority.

Mark C. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

All I wanted was a tune up on my garage door. Not window shop for 3 other options to upgrade maintenance. So, we didn't care for that. I mines well just buy a whole new garage door for those options.
Keith Boos
A Response from: William Geary

A tune up consists of lubricating your door and making any possible adjustments to make it function better. In most cases there are not many adjustments that can be made and worn parts will need to be replaced. This will prevent your car from being trapped in your garage when your door breaks. It is up to you whether to head our recommendations, but we must make them regardless.

Mark C. Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

They came out to my house the next day. Very good service and professional.
Christian Rathke
Mark C. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Our technicians were great and so friendly. They did a great job! The garage looks great as well!
Judy Puma
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Matt was an extremely competent technician installing both the door and the opener and removing the old door and hardware. He not only did a good job but the Precision Door product(s) is extremely good looking. I am very well pleased with the work done today.
Bill Brumfield
Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Robert D is the best! Able to get my door open and took measurements for the replacement door I need. Friendly, knowledgeable, nice guy.
Elizabether Liner
Robert D Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Well done. Called to ask if they could come earlier. Much needed as my car was held hostage. The salesman presented the options and costs. He was efficient and completed the job in stated time and everything cleaned up. Difficult task as my car didn't allow a lot of working space. Price was stated and I agreed but price was still high.
Charlene Burchfield
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician Sam was very proficient and explained the new system as compared to the old system that we had. Very satisfied with the service provided by Sam and we can surely recommend your company to our neighbors! Thank you for finishing the job in a timely and professional manner. Efren Gancena
Efren Gancena
Sam Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

good job fast repair thank you Mark you are a pleasure to talk to and a good worker , for future needs I will call your company again and ask for you.
Silvano Varvarigo
Mark C. Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Technician:
Review:

Called at 9am on a Monday morning and had a technician (Sam) at my house by 12:30pm that same day! Sam did a thorough inspection of our garage door and told us what was wrong. He offered us three options to fix our problem, and had everything he needed to do the repairs right on his truck! No waiting needed. He got right to work and finished in no time, explaining to us everything he was doing and why! Extremely courteous, professional, knowledgeable and friendly. We would definitely use and recommend Precision, and Sam, again! Thank you!!!
Kelley Besl
Sam Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Arrived on time during a snow storm!
Margret Mclean
Mike H Service Provided:
Garage Door Repair
Technician:
Review:

These guys are the real deal! 1000% satisfied with everything from being early to the appointment until Rob left my driveway. I was informed the entire way thru the fix of my options and choices. This is a grade 'A' company and would refer them to anybody. ??????????
John Edwards
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Service was fast, professional and complete. Great technician who explained our options clearly, and was polite and friendly. Can't ask for more than that. Called them with a problem with the garage door opened not working correctly - Sam explained the problem and the possible solutions. We decided to go with a new garage door opener since the old one was 13 years old and probably not going to be a good fix.
Margaret Emerson
Sam Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Outstanding product and very professional installers.
Donna L.
Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Quick response, especially during the holiday season. Technician was professional and knowledgeable. He told us exactly what was wrong and gave us multiple options to repair our door. I would use them againa and again.
Martin Rochford
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent quick service, good price and quality work.
Kenneth Brydges
Mark C. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Our garage door would not open after work on Friday and I found Precision on line that night. I called and they were at our home Saturday morning. They were very professional and told us we had a great door but the spring was broken. After going over options we decided to have the current door rebuilt which saved us 1/2 of what a new door would cost and it came with a 7 year warranty. The technician was very friendly and most import very honest with us. Our door now works perfectly. We recommend them highly.
Diane Kilijanski
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

great service
Michael Nausester
Mark C. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

WOW great service and super fast, I phoned at 4:00 pm had a return call by 4:45 and service man was on site by 6:00 pm same day. Problem was broken spring on a 40 year old 10 ft wooden door. Service tech professionally explained process and estimate for repair had all parts on truck and had me up and running smoothly in a half an hour. Great job guys would deffinetly recommend and if needed call again. Thank you
Dean Brown
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nice job. Always on time and good service
Marcus Tantillo
Mike H Service Provided:
Garage Door Repair
Technician:
Review:

Excellent job done by the technicians! Garage door is very attractive and well built.
Linda Austin
Bill G Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

I had 3 quotes for my new garage door and even though the Precision quote was a $100 more they offered a lifetime warranty on parts and any service calls. The competitors that quoted me did not offer that kind of warranty. They only offered Lifetime warranty on the door and the motor. How can you not choose Precision one service call is a minimum $150.00. The Precision representative did a great job with insulation and was very professional and left the garage cleaner than when he arrived.
Ralph Russo
Ryan B Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Patrick did a very professional job.
Gerald Mcavoy
Patrick M Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Well I was extremely satisfied with the professionalism and quality of workmanship of the guys who installed my new door I love my door and your company should be VERY proud of your employees I am very impressed. I have had compliments on my door already I cannot be more appreciative of the product and service Thank You
Claudia Preve
Bill G Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Manager:
Review:

Very happy and satisfied with the quick response to my problem.
Karen Stewart
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Installed a garage door opener a few years ago with Precision opener and have been completely satisfied. The opener operated so smoothly and quietly I decided to replace the openers in my other two garage bays as they were old and noisy. Equipment and service are top shelf and extremely professional.
Mary-ellis Eckert
Patrick M Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

They are prompt to respond and can come and do repair within a day. Have check or credit card ready , tech won't accept cash although when you call they tell you they will accept all forms of payment.
Raj Bajwa
A Response from: Anthony Paruta

Sir, We do except all forms of payment. American payment. We do no except the foreign currency that you attempted to use. Sorry for the inconvenience.

Robert D Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Patrick M. arrived on time and was extremely polite, efficient and answered all of my questions. Precision Door installed my original keypad 8 years ago and they still have an untarnished reputation for top-notch customer service!
Liz Wilson
Patrick M Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Able to have our garage door fixed the same day I called. Robert, our technician, was extremely knowledgable and nice. He examined all of the parts and told us what ones were in good condition and which ones should be replaced. Glad I found this company in the Yellow Pages!!!
Michelle Dube
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I believe our service fellow's name was Patrick . He was very efficient as well as personable. I am very happy with the fact that service is provided the same day. Patrick also made recommendations which I am sure we will implement in the future.
Jane
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
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