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Read what people are saying
about Precision Garage Door in:

Buffalo, NY

Precision Garage Door of Buffalo NY
has received 387 reviews, averaging 4.94 Stars:
Review:

Service was outstanding !!!!!!!
Gordy Gronkowski
Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was quite pleased....Mike was very efficient, friendly, and courteous. He explained everything he needed to do for me. I WILL tell everyone I know to call Precision if they have a problem with their garage door....thanks again for coming the same day and finishing the job the same day....I am very happy.....
Donna M.
Mike H Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

When we woke up in the morning to a broken garage door I went to Google and your company came up first. I was very impressed with your reviews so I called. The service rep that took my call was very professional answered my questions and made me feel very at ease. The tech then called me hours before he was to arrive as he was running early, answered all my questions knowing I wasn't going to be home. Once he arrived he assessed the situation and gave me 3 options. I chose the best one that I thought was the best suggestion from the tech and the tech also felt good about my choice. He finished the job in under an hour called me and went over everything and I came home to a completely clean-up garage mess. I was extremely happy with your company, your service, your tech, and your prices.
Christina Biondolillo
Mike H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Garage door end cable snapped die to rusting, and door swung and twisted opposite end track. Found website with 5 star rating and 24 hour service. Called # and operator was very courteous and placed us on schedule for early next morning. Technician arrived and assessed situation and offered 3 options with respective costs. Work completed within prescribed time frame and door operates smoother and quieter than before. Very satisfied!
Gerhard Paluca
Mike H Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Outstanding knowledge and service. Technician was courteous and professional as well.
Justin Fadem
Sam Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Sam did an excellent job. The logic board went on my liftmaster opener and Sam diagnosed the problem in an efficient manner. He did not try to sell me a new opener, but rather I inquired as to the lifespan of a typical opener and we discussed my options. I decided to order a new opener through Precision and am very satisfied with my decision as well as the service provided by Sam and the entire team at Precision. Thanks!
David Jarvis
Sam Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Pat was very good. He was on time, took 1 1/2 hour to complete the 3 doors.very nice and communicated with me. The only thing I have to say is the price was a little high, and on page 2 of the invoice that is not my initials. Thank you.
Mary ann Lipira
A Response from: William Geary

These are electronic signatures and initials that you or whomever digitally signed with your finger upon completion of payment of work. So yes, the penmanship is not great, but they are your initials.

Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We called, they came within two hours and are door was operational!! Thank-You!!
Patty Daddario
Mike H Service Provided:
Garage Door Repair
Technician:
Review:

Precision gets 5-stars! I accidentally had a run-in with my garage door and the garage door won. Within seconds of my call with the friendly customer service representative, Karen, a dispatch call was made to the technician and Mark, the technician and installer was calling me to say he was on his way. Now THAT is customer service! I couldn't even dry my tears fast enough before he was at my home. Not only was the repair reasonable but his professionalism and caring customer service made me feel better about my silly accident. If it's customer service, quality and a good price you're looking for, Precision is the way to go! Great job all around!
Paulette Miklas
Mark C. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Sam was our technician and we couldn't have been more pleased. He was fantastic. The spring on our garage door had broken and we were told the technician would arrive between 12pm-4pm. Sam called at 10:40am to say he was on his way! When he arrived he assessed the problem and presented us with our options. He was very thorough in explaining the operation of the door and presented us with three options. At no time did we feel pressured or hurried and he thoroughly answered all of our questions. We bought the house 5 months ago and the door was contractor grade and already had significant rust at the bottom and really should have two springs instead of just the one it had. After being presented the repair options, I asked Same out of curiosity what it would cost to replace everything. Sam's job is to repair doors but he did a terrific job of going over the replacement options with us as well. This guy knows his stuff and could easily sell doors as well as repair them. Precision, I hope you are reading this because this guy deserves a raise or at least commission on our door!! It was in our best interest to just do a total replacement because of the shape our existing door was in. Sam processed our whole order and still repaired our door for us so that we would have it's function while we wait for the new door to arrive and be installed!! Some other company simply could have said that we would have to live with the broken door until the new one arrived. Not Precision! They included it in the purchase price of the new door and will just take the parts back when the new one was installed. Sam's completed the work with great ease and speed. He is truly an asset to this company and we will tell anyone who needs garage door work to call Precision and ask for him.
Scott Piotrowski
Sam Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Prompt satisfactory service
Bill Curry
Patrick M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Mark was amazing. I had locked myself out of the garage. It was 4:30pm and Mark was at my house by 6:40 pm. He was kind, knowledgeable and very helpful. Thank you.
Amanda Cryan
Mark C. Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Mark was on time and very professional and I was very happy with him fixing my mother's garage door. I am building a new home and will like to use him and your company on my new build
Dan Wells
Mark C. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I would like to thank you for the prompt and professional install of a garage door opener. Mike H did a great job and the price of the install was very reasonable. thanks again and thank you Mike for you work. David West.
Gail West
Mike H Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great job service text excellent
Gregory Reed
Robert Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Great service, kept to time window.
Paul Kuritzky
Mark C. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very quick service and the installer answered all my questions very thoroughly. Highly recommend their services!
Tom W
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I saw their commercial on tv the night before my spring broke on the garage door and decided to call them. I called at 8:00 in the morning and was told they would be here between 8 and 12. At 8:15 their technician Pat called to let me know he was on his way. He was here at 8:40 with a smile, great attitude and very friendly. He gave me 3 options and prices. Pat replaced my springs, rollers, cables and bar. He was absolutely amazing as was the girl that scheduled it. I highly recommend this company to anyone and everyone looking to have anything done with garage doors. Very prompt, efficient, friendly and smooth transaction. You have my business and I will highly recommend them to everyone I know! Thank you so much Pat!
Sue Piejda
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door and door operator were inspected today by Robert. He was very thorough and explained everything to me so that I will be able to make the best decision as to how I want to move forward with the repairs needed to my garage door/opener. Safety is a big concern for me and he was able to assess and determine my best options. Once I decide what I want to do I will be contacting Robert to set up an appointment. Thank you so much for your help.
Diane Burney
Robert D Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

The gentleman who repaired my door was very courteous and explained everything to me in detail
Pat Krzemien
Mark C. Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

The technician Mark C was very professional and nice. He was clear as to what the problem was and my options. My contacts over the phone were also very professional and helpful
Margery Wirtner
Mark C. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Mike was friendly and knowledgable. The whole process was easy and we're very happy with the results.
Brian M
Mike H Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Robert was excellent and fixed the problem quickly. He also reminded me about the annual lubrication which I had forgotten. He was very friendly and had a good sense of humor.
Bill Zamorski
Robert D Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

I was very pleased with the service for my garage door. Your company was able to get to me within 2 hours. I was also pleased that the spring and roller repairs were done so quickly. I will be recommending your company to other.
Denise Wilson
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!
Ken Rucinski
Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Late last night my garage door "racked." I called early, and the person who answered at 6 am was pleasant, knowledgeable, and courteous. He had my account information from my purchase in 2013, and promised a technician would arrive between 10 and 2 today, Saturday. Mark called at 11 to say he was 10 minutes away, and repaired the door. It was a great experience, for an urgent repair on our door. Reasonable cost, friendly technician, and an excellent after hours on-call system.
Michael Reda
Mark C. Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Instant service, I called and was told they would be here before 11am. The technician called and said he would be here in about 15 minutes. Excellent service, this is the second time I have used this company and was very pleased with the results.
Pauline Cooper
Mike H Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Precision Door was a great company to deal with, from the person answering the phones to the knowledgeable technicians that come to your house. Mike my technician was top notch, he was courteous, knowlagable and did a fantastic job. The garage door opener that he recommended not only is the quietest unit but he also managed to get the door to open up all the way with a steel beam in the way. This is a company that I would highly recommend to all my family and friends. GREAT JOB MIKE!!
Chris Utz
Mike H Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Repair person was very professional and explained every thing he did in detail.
Gayle Pope
Mark C. Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

The service technician arrived as scheduled and promptly identified the problem - the lift cable on one side had come off the roller/pulley. He suggested replacing both cables as they were quite thin, and replaced them with nice substantial cables. He also lubed everything and gave me good maintenance suggestions. A 12 out of 10 rating!!!
Myron Ortolano
Mike H Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
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