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Read what people are saying
about Precision Garage Door in:

Hamburg, NY

Precision Garage Door of Buffalo NY
has received 33 reviews, averaging 4.94 Stars:
Review:

Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.
Mary ann Costello
Robert D Service Provided:
Garage Door Repair
Technician:
Review:

We had a broken torsion spring on our garage door and needed service on the weekend. We called Precision in the afternoon and got person on the phone who said that they would have a service technician to our house within 2 hours. Mario arrived early and explained what needed to be done and what alternatives we had. He was very nice and knowledgeable, and a pleasure to work with. We were so impressed with him and Precision Door that we wound up purchasing a new door.
Clyde Whitton
Mario Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Apparently you didn't read/review what I originally wrote. I would not choose you and didn't. Your tech person, although personable----tried to spin and parley the simple cable repair into a $900 rebuild of all moving parts, or a new door for around $2K. I lost confidence in the honesty of what and how the door could be fixed.
Jane Q Public
A Response from: William Geary

We gave you 7 options to fix or replace your door ranging from $149 to fix your cables all the way up to replace the old wood door including a lifetime warranty. The decision is yours, we can only give recommendations. You chose to do nothing, I would suggest trying another company.

Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Quick and prompt service. Pat was a very capable and efficient tech. Knew his job well and completed his job quickly. Rating would be a 5.
Martin Hernik
Patrick M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Love my new door and opener! Very good install. 5+ stars!
Mary Holdridge
Patrick M Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great service. Great technician. On time , very thorough. Very knowledgeable and efficent. Used them before and will definetely recommend to anyone needing repairs. Rob was great.
Ed Armstrong
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mark C. came to see what was wrong with our door. He knew right away that the spring was broken and outlined options to fix the problem. He got right to work to fix it and pointed out all of the new door parts when he was done. Mark C. was knowledgeable and courteous. 5 stars!
B. E., Hamburg
Mark C. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thank you for your prompt service and the professionalism of your staff is amazing! We have continued to recommend your company to family and friends.
Kathy Bielec
Mark C. Service Provided:
Garage Door Repair
Technician:
Review:

There are not enough words to thank you for the professionalism and timeliness of the services we received. We had major issues with our garage door, cable broke and the door was half on/half off the track and we had no way of opening the door to get out cars out. When I called first thing Saturday morning, explained our situation (had a family funeral at 12:00 pm), you guys sent a representative right out!! Bob D was kind, compassionate and very professional!! We have told all our friends and family about your service in our desperate time of need and your company went above and beyond for us! Thank you!!
Kathy Bielec
Robert D Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Appreciate the quickness to respond to fix the problem. Tech. was here promptly at the designated time. He called about half hour ahead to let me know. We very informative and knowledgeable. Got the problem taken care of quickly. Very friendly manner and had service with a smile. Would verbally recommend your company ( and I already have).
Martin Hernik
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Fast Service! Called at 9:30 pm when our garage door broke. They were here the next morning to fix the problem.
Jeff Jarosz
Mark C. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Wow... Very, Very Pleased from the start. Bill Geary is a great sales person that is very knowledgeable regarding your garage doors and installations. I was very impressed by the quality of your doors, your life time warrantee, and service. Your installer's, Ryan and Brian are a great team, they are on the same page at all times. They did a great job in removing an old door and replacing it with a Precision Garage Door. They also pickup and cleaned the area. Very nice guys. Your company's training for employees was noticed. Very satisfied and I will be recommending Precision Overhead Garage Door's to others. Thank you again, Mike D.
DeAngelis Mike
Bill G Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Thank you Pat M for your excellent customer service. It was nice to talk to real people and have same day service on my Garage door. Pat replaced the rollers, springs and wire. The garage door never sounded better. Thank you again for your dedication to customer service.
Mike Mohler
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Knowledgeable and friendly, Robert D. gave me several options in his estimate to replace my garage door AND opener. Knowing what I wanted, I called him right back and the door was ordered ASAP. Installation was scheduled and Ryan came out to remove the old and install the new. Ryan was friendly, courteous and efficient... single-handedly installing the door and opener in just a few hours. Very nice 300 series door and PDS800 door opener. Would recommend Precision to anyone. Thanks guys...
Wallace Skalyo
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very delightful & polite installer very happy with the work.
Kim Krzes
Bill G Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

The person who answered the phone was quick to help. She sympathized with my issues and offered a next day appt. I was told a tech would be on site between 4and 8pm. Pat called at 4:30pm to give me an idea of arrival time. He arrived right when he said he would and got right to work. The first thing he did though, was shake my hand. That made me feel very trusting in his honesty and work ethic. And I was not disappointed at all. He worked efficiently, offered alternatives and shared the pricing as the job went on so I was not surprised at the end. He was a true gentleman and an asset to your company.
Bob H.
Patrick M Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very impressed with Robert - was very thorough - answered all our questions at the time and was very patient. We should make our decision this weekend when our son is in town. We are planning a new garage door and garage door opener. Tku
Joyce and Sal Giolando
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Service was excellent. My technician, Mike, was outstanding. He explained everything he was going to do and why I needed it done. The job involved installing a new opener and spring and I am very pleased with the outcome.
Sandy Luedke
Mike H Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

***** Hi Anthony, I am so impressed with the service your company provided me. It was New Years Eve and I was having problems with my garage door. I called some companies and was told someone could come out in a couple of days. I proceeded to call Precision door expecting more of the same. I almost fell out of my chair when the friendly receptionist told me a technician would be out in a couple of hours! This was New Years Eve in the middle of a snow storm! My garage door was fixed and I was able to make it to the party on time. A couple of days later my garage door wasn't operating very smoothly, and when I called you back you again sent a technician out the same day who repaired the problem swiftly and with quality service! The repairman Rob was very friendly and very helpful, if all of your employee's are like him your company is going to continue to be a success! I love to see an organization that is well run and that emphasizes quality service. Thanks again and good luck to you in all of your future endeavors!
Pat Ryan
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

The technician was very nice.
John Inskip
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I called on a Sunday and the technician was there shortly after that. He was on time, and professional. I am very satisfied with Precision and would recommend them.
Marty Lambert
Patrick M Service Provided:
Garage Door Opener Repair
Technician:
Review:

We are very happy with our new garage door. The technician, Robert D, was very friendly, knowledgeable and did a great job installing the door. It is very quiet and works very well. Would recommend them to anyone.
Daniel Pope
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was very pleased with the service provided by Ryan, He called prior to coming, was prompt and informative.
P. Arcadi
Ryan B Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Technician:
Review:

I appreciate the quick response I received to the problem I had with the new liftmaster door opener.
Marie Clark
Mike H Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I had a new lift master installed (not sure what kind). GREAT JOB RYAN
Marie Clark
Ryan B Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I WAS COMPLETELY SATISFIED WITH RYAN. HE WAS EXTREMELY KNOWLEDGEABLE EVEN TO THE SMALLEST DETAILS. HE EXPLAINED EVERYTHING THAT HE WAS DOING SO I WOULD UNDERSTAND. I PLAN ON GETTING A NEW LIFT MASTER IN THE SUMMER AND I WILL REQUEST RYAN TO DO THE WORK. HE IS AN ASSET TO YOUR COMPANY.
Marie Clark
Ryan B Service Provided:
Garage Door Opener Repair
Technician:
Review:

Thank you for servicing our door today. The technician, Bill, came right on time and was very professional and friendly. He explained everything to me and made sure I understood everything before he left. I would recommended this company highly.
Emmy Fahey
Bill G Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Manager:
Review:

Mike was very thorough in explaining what happened to the garage door springs and everything else to me. He made suggestions on what he thought should be done and what didn't need to be replaced or repaired. I felt he was very honest. I would call your company again if I had another problem and I would also refer your company to a friend. Also I called your company at 5:30 a.m. and you were very accommodating in scheduling a time for me.
Marie Clark
Mike H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

the techinician was very compleate. He knew what was wrong right away fixed the problem and cleaned up after words left no mess. very profesniale
Linda Marshall
Mike H Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

After several years of breakdowns, service calls and frustrations, I am writing to compliment Service Manager William Geary. He followed through to ensure that I had a properly functioning unit. He is concerned about customer satisfaction and getting the job done right.Employees like that are an asset to any company.
P. Arcadi
Bill G Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Manager:
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