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Read what people are saying
about Precision Garage Door in:

Lancaster, NY

Precision Garage Door of Buffalo NY
has received 70 reviews, averaging 4.96 Stars:
Review:

Robert was very helpful and knowledgeable. He and his partner Mario were thorough and quick. Very pleased and will definitely recommend to others that need service or repair. Thank you.
Brian Darlak
Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My brother recommended that I call Precision Door when my springs broke. I was trapped at home and needed a company who would be available quickly to do the work. After I called I was told that someone would be out the next morning. My technician was at my home by 7:45am the next day. He explained what needed to be repaired and work was completed in an hour. He was fantastic. I would refer this company to anyone who needs garage door service.
Lucy Caldarelli
Mark C. Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Easy to schedule an appointment. Technician (Mike) was prompt, friendly and knowledgeable. He was able to get my garage door opener working again and explained the pros and cons of replacing it. I decided to replace it and he was able to install it within an hour. Great service!
Ann Woloszynski
Mike H Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The installer Matt takes extreme pride in his work. He did a fantastic job installing the door and opener and answered all questions that I had. He is an asset to the company. I am extremely happy with the new door and opener. Thanks and I would recommend you to my friends and family.
Mark Musialowski
Matt C Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Mike H. did a great job on my garage door repair. One torsion spring failed and broke in two. Both springs were replaced along with rollers as some of the old rollers were seized up. The best part of the repair, in addition to Mike's recommendations for longevity of my garage, was the quick response time to my property. From the time I placed the phone call, Mike arrived within half an hour. Thanks Mike for all you did to help out!
Anonymous
Mike H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We would highly recommend Precision Door especially our technician Sam! He came out the same day the door springs broke, gave us options to not only repair the springs but evaluate other parts that were rusted. In no time he was done
Rhonda Piatt
Sam Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Absolutely 5 star and would highly recommend Precision.
Ron Ruffino
Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Sam was a fantastic technician. He was on time, responsible, knowledgeable, and more than professional. He gave an assessment of our mechanics (springs, rollers, cables, bearings, panels, and photo eyes) and made excellent and informed recommendations. After giving us those options, we chose which route would be best, and we elected to replace much of our mechanics and buy a new opener. He had all equipment with him, and he installed everything right on the spot. He was always cheerful even though, given the amount of work we asked him to do, he was here well past 8:00PM. Not only that, but Same explained all warranties associated with all products, and as an aside, this company STANDS BY it's work. I will recommend this company, and specifically Sam to anyone who asks me. Sam is a credit to himself, Precision Door, and to the service industry as a whole. Overall we couldn't be happier with the craftsmanship, professionalism, and customer service we received. Money well spent.
Matt Pendrak
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Estimate for a shed door opener in a couple of weeks. The technician was very friendly and helpful.
Mark Reed
Robert D Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Pat my service technician was great. He listened to my problem, assessed the issue. Did an inspection and offered me 3 solutions to resolve the problem. He further advised me about the useful life of my garage door and my LiftMaster opener. Extremely helpful. Work was done within the time he said. Highly recommend Precision. Will use them in the future.
Cathy
Patrick M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

YOUR AGENT SAM WAS VERY PROFESIONAL AND POLITE .I WOULD HIGHLY RECOMEND HIM TO OTHERS TO INSTALL OR SERVICE YOUR DOORS.
Arthur Benson
Sam Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Tech. knowledgeable and thorough after arrival. Opener installed 12/20/16, although I do realize equipment failure is beyond your control, this was an inconvenience. To compound the inconvenience the Tech called an told me he would be there in 15 minutes. I had to leave work, I was there in 15 min, 30 min later I called an he said he was 10 min out. Traffic on transit, I do understand not wanting to have to wait, but this was not very professional and very inconvenient, he arrived over 45 min after his initial call, traffic on transit is not a viable excuse, I drive on Transit frequently at that time of day, as does, I would hazard to guess, the Tech.
Randall Fox
A Response from: Anthony Paruta

Thank you for the review. I apologize our tech miscalculated the arrival time. We get our arrival times from the GPS unit which does not calculate for traffic and try to give the most accurate time.

Robert D Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Prompt, knowledgeable service. Very professional, pleased all the way around.
Randall Fox
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were given a two hour window for the replacement/repair of our garage door springs. Very appreciative of the fact we were contacted early within that time window and the fact the Technician called 1/2 before appt. time as we had requested. He was very kind, friendly and happy man and shared that he loves what he is doing which was very obvious. Went right to work (including assisting moving additional heavy items out of the way). Rob recommended additional repairs that were required based upon the wear that was visible. He greeted our pets warmly when we had to let them out. We highly recommend Rob and Precision door service for your garage door repairs or replacement. Top notch service!
Michael Klier
A Response from: Anthony Paruta

Mike, Thanks for the great review. I am pleased to hear you were happy with the service Rob performed. We appreciate your business.

Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Service is quick, professional, and very satisfactory. I would recommend Precision Door.
Mary jane Ross
Mike H Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

AAA RATING AS FAR AS IM CONCERNED. Same day service within hours. Doesn't get any better. Would highly recommend to anyone.
Bob Baumler
Matt C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

You had great reviews and we have had a great experience. Great efficient service, friendly staff and a job well done. 5 starts
Kevin Davenport
Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great place to call for service or to get new door they were so professional to deal with the service man that came out was the best
Dennis Madigan
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

More expensive than I was expecting, but the installer did a great job explaining why. Replaced a cheap torque master with a new torsion bar and spring. Door lifts better than ever now! Thanks!
Mark Rosenecker
Mike H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mike did a fine job and gave us some tips on garage door maintenance.
Edward Frost
Mike H Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Precision door provided that service promptly and professionally. New springs were recommended and approved. The installation was done to my utmost satisfaction. I would recommend Precision garage door service, and recommend it highly
Henry Pogodzinski
Mike H Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great customer service, two garage doors installed yesterday. Disappointed in the quality of the window inserts, thought it would be a more rigid plastic insert. Thank you to all, especially Bill, manager of the project.
Ronald Fuerst
A Response from: Anthony Paruta

Thanks for the review Ron. The window inserts are made from the highest quality vinyl designed to be easily removable and replaceable. This is why they are flexible. You will never know the difference unless you need to clean your windows. They will come out and go back in easily. They are also warranted against fading and cracking.

Ryan B Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very satisfied. Closed door with remote in garage. I called precision Door, they came right out and fixed the problem.
Rosalie Kelley
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Timely, excellent service, work professional, friendly and very satisfied. Springs repaired under warranty as advertised. Would definitely continue to recommend Precision to family and friends. Pat did an excellent job.
Louis LoBalsamo
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brian and Matt were very professional. They did an excellent work and we love the new door. I highly recommend Precision door for any service you need
William Macpeek
Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Work on replacing springs was fast and done well. Technician was friendly and knowledgeable. Would call again and would recommend to others.
Norman Reed
Patrick M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We chose to replace our "builder grade" garage doors with updated, insulated doors after our rails and wheels rusted, and were having reliability issues. We didn't want to face another Buffalo Winter with our garage doors jumping off the tracks. I did some homework, and called for an appointment with Precision Garage Doors. From the initial contact through the finished job, I was very impressed. Their website, customer service, email reminders and information, service personnel, and professionalism were fantastic. Mike H. was on-time, personable, professional and knowledgeable. He wasn't pushy, and he didn't try to up-sell me. He answered all of my questions and was very pleasant. I was here for the installation of the doors today. Brian C. and Mike C. were the installers, and they were great! They arrived on-time, were super guys, and did an A-1 job. They said it would take about 3 hours, and they were very close to their estimate. They worked hard and did a great job of installing the doors, answering any questions I had, and cleaning up. They were very nice, and made the whole process painless. Precision is hiring the right guys, that's for SURE! I would absolutely recommend Precision Garage Doors for anything you need. I am so glad that I found them. Trustworthy, reliable AND great customer service? Who knew that still existed? They are doing it right. Thanks, guys!
Jennifer Siragusa
Mark C. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Mike H. came to look at our garage doors. We had a severe problem with the rails rusting at the bottom, and decided to get new doors. So far, so good. Very professional and personable, knowledgeable and on-time. We are looking froward to getting our new doors installed. I hope to write another review then.
Jennifer Siragusa
Mike H Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Excellent work done by conscientious workers. Had attention to detail and very polite and professional. While only one week old-my new door is an aesthetic improvement to my home and the opener is wonderfully quiet. Very pleased .
Frank Pericozzi
Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

From the first contact, through a temporary repair, then a new door installation Precision door is professional, knowledgeable and very customer focused. Your friendly and prompt technicians are a true asset to your company. Great job. Thank you
Gary Wysocki
Matt C Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
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