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Mario

Employee Avatar Second Certification
Technician
Reviews: 138
Average: 4.93 stars
Mario has received 138 reviews, averaging 4.93 Stars:
1 2 3 4 5

Mario's Bio:

I was born and raised near Frankfurt, Germany. At the age of 21 I moved to Basel, Switzerland to take a job with the Pharmaceutical company, Hoffman La Roche. After 11 years in pharmaceuticals I left for the U.S. and worked in logistics for several companies in the Buffalo area. I eventually got tired of living the office 9-5 life so I decided to bring my industry knowledge and talents to Precision Door. When not working I like to spend my time with my girlfriend and we like to travel to the Tampa area often.

Review:

Repairman was a polite and efficient worker. The door was really quiet when he finished. No problems. Will use your company again if needed. Don and Sue Stoltman p.s.: Your competitor seemed to want to get rid of me when I called to find a repair service. The dial tone appeared twice after they answered twice.

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Service Provided:
Garage Door Repair

Review:

My husband came home from work for lunch today (10/17/19), and when he closed the garage door, the spring broke. We have an insulated door and it is quite heavy to lift; I was frantic. Especially since we have a 6:30 am flight scheduled for tomorrow morning, and both cars were in the garage. I opened the phone book instead of searching online, and Precision's ad had exactly what I needed. Brooke calmly took my information and assured me she'd have someone out today. She was professional and reassuring. Mario our technician, arrived and assessed what had to be done. He too was professional, confident, polite, and serviced our door quickly. I spoke to Bridget after completion of the work, just to thank Precision again for their speedy, efficient service! I would absolutely recommend this company to all my friends, relatives and neighbors.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service and polite technician. They came out quickly and did the work joyfully. Highly recommend them.

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Service Provided:
Garage Door Repair

Review:

Great job by Mario. Knew his stuff and fixed the garage door problem. Called and showed up when he said he would. Recommend this company to all.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Service technician, Mario was absolutely terrific. Thorough, professional, meticulous, and friendly. Very happy with the job!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

We chose Precision because of the excellent reviews. We were not disappointed. They were very professional, great communication and recommended what we needed without the highest cost. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Precision was over within the hour to fix our door,they replaced the cables and pointed out the rusty channels.He was very polite and explained everything,i was concerned about the springs,but he said they were in good condition.Thank you!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

The fast service was excellent! Just so happen we were on vacation. Mario Umbach was very professional and super nice. Very satisfied with your service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fantastic service,fast response time,very professional repair man(MARIO) and resonable costs. New main spring,cables,bearings.rollers. Good company to do business with!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Mario is excellent; prompt, professional, experienced, courteous. very happy with his service.

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Service Provided:
Garage Door Opener Repair

Review:

very pleasant young man arrived & concluded the pair of sensors on the bottom of each side of the tracks had failed. he replaced them with new ones & the opener worked once again. done quickly. it was for me , however , rather expensive , $162 for those little sensors. other than that, I always call Precision. They have done all the work on my garage door & opener.

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Service Provided:
Garage Door Opener Repair

Review:

Precision came on the same day I called. Arrived promptly in the two hour window I was given. Provided reasonable options for my repair and completed it quickly. Mario was knowledgeable, personable and efficient. The entire experience was extraordinary compared with other household contractors I’ve dealt with.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Mario did a great job replacing my springs and cables and making it more safe in case the springs or cables break in the future.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called today and within an hour the tech was here. Mario was excellent. Not only did he repair both doors but he represents your company very well. You all get 10 stars today. Marc

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Service Provided:
Garage Door Repair

Review:

Fast and knowledgeable on what springs were supposed to be on my raynar door. Mario was very polite.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called Precision when my garage door was not working. Wow! I got an appointment for the same day and a worker was here a couple hours later. He found the problem and went over all the things I should check if it happens again and checked out everything and lubricated everything so it is much quieter now. The worker (sorry I forgot his name) was polite, courteous and efficient. Thank You.

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Service Provided:
Garage Door Opener Repair

Review:

Was more than satisfied with not only the customer service I received but Mario was fabulous. My spring had broken on my garage door they were at my house within 2 hours and it was fixed within one. I have nothing but good things to say about this company all the way around!! Will recommend them highly

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Service Provided:
Garage Door Repair

Review:

Called Precision Garage Door to repair a broken spring installed on the garage door installed on my new build less than 4 years ago by one of their competitors. They were able to send a technician out within hours, they had the materials in stock, the technician provided an honest assessment and product options without being pushy, and completed the repair safely in a timely manner. Thanks to Precision, and specifically to Mario, for a job well done.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mario, the technician that was at my house was very professional, answered all my questions, he called and arrived on time, in fact he was early and I was very pleased with the service call, including the representative I spoke to initially.

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Service Provided:
Garage Door Opener Repair

Review:

I had never used Precision before. My usual company were unwilling to come for 3 days, so I called Precision due to their ad stating emergency same day services. I received a prompt call back, and they were at house within a little more than an hour. It turned out to be a major issue, and I wa given 3 options. I ended up with the most expensive one because it seemed to make sense. Door is far quieter than when it was news. Serviceman was courteious and professional. I am very pleased with results

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Technician Marior Umbach installed the Garage door motor for my home on 3/6/19. He did good work. Thank you for your work.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I have never been so impressed professionally and from the minute I contacted the receptionist I was blown away by your attention and attitude to get me up and running! In less than 1 hour Mario calls and then comes to our house. Springs broken and unable to enter. This man has the work ethic of 100% plus! Mario completely righted the very poor job done sub standard by the builder of Amber Meadows. ( Adams’s door and they had “ no availability “ til the next day. I told them I was a repeat customer and President of the Association of 44 homes and was not able to enter my home. That’s when I called Precison! In a matter of minutes it was on the docket. Ask for Mario! He is an outstanding man and his workmanship is unparalleled!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Buffalo Doors came out the same day, Mario was extremely professional and informative. He completed the work and gave me recommendations for the future, very satisfied.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I would highly recommend Buffalo garage door called in they responded within half an hour the service was explained well and finished within the hour very pleased

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Let's just say it's been 20 years with the last 10 at least where the door has been manually opened. Made the call, same day service and purchased a new belt drive garage door opener. Mario was outstanding, he was extremely knowledgeable, concerned about any of my cats getting out the door and got right to it and all was right with world within an hour. Amazing... will definitely recommend your company.... love the motion sensor light too!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Mario came on time he did a good job on my garage door he installed a motor and it’s working well.A very responsible technician.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Garage door repair. Service performed same day I called. Tech person was Mario who proved to be efficient, courteous and professional. Would not hesitate to call Precision and request Mario if ever needed again. Highly recommend them. Definitely 5 stars.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very pleased with service, Mario was very professional and really new his trade. He arrived on time. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thanks so much for sending Mario to my home a very bitter snow storm. I was desperate since my garage door would not close and the west wind was blowing lots of snow into my garage. Mario came very quickly, shoveled the snow out of my garage, repaired the door and accepted payment with a Visa credit card. All wonderfull very quick, very thorough in explaining what I could receive but forgot to leave me a receipt. Please call with the cost so I know what I will be charged on my Visa card. Other than that, the whole experience was wonderful. Thanks so much for being open 24 hours per day. That seems to be needed since usually something will go wrong at the worst time and the customer cannot wait days for service. One company I called did not even return my phone call. Thanks so much for Mario's quick and polite and efficient service. Just let me know the cost either through a phone call or email. Thanks so much. I will let others know about your great company and will use you again if needed. Gloria NcLaughlin

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We had a power outage and I was not able to reset the door. Mario, who had previously serviced our doors, came reset the door, Mario, as I directed him to, checked our present doors - over 30 years in service - and then gave us a number of alternative choice on replacing the doors et alia. We selected our choice and will have new doors et alia within a month. Five star service!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224