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Mark C.

Mark C. Second Certification
Technician
Reviews: 108
Average: 4.86 stars
Drug Test: 9/15/2015
Mark C. has received 108 reviews, averaging 4.86 Stars:
1 2 3 4 5

Mark C.'s Bio:

I have over 15 years experience in all phases of home improvement and I enjoy all types of hands on work. Especially my own projects. I have a 8 year old son and my hobbies include bartering, fishing, and camping. I love Buffalo sports and in my spare time, I take on projects like flipping homes.

Review:

very knowledgeable. came early and did a good job

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fast response for an estimate In depth explanation of the benefits of their door. Not pushy

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Service Provided:
Install Garage Doors

Review:

Over-all -5: New Garage door for existing barn. The response to my request for quote occurred on the same day it was requested. Mark showed up on time with-out any delay. We went over options and what I wanted. I was confident that the scope was understood and then it was figured out for the install. Good Experience! Regards Len

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I called for a quote and someone came in about 2 hrs. He called before he came. Very nice, polite, courteous, professional person. No pressure, had exactly what i wanted and price was what i expected. Would recommend thank you

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The Service was excellent, answered All my questions and worked with me 100% for meeting my needs. Very Happy and cannot wait to have my beautiful new door!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mark Carberry did excellent work. Very nice to work with.

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Service Provided:
Garage Door Repair

Review:

Ver professional, courteous and knowledgeable. I would recommend Precision to anyone looking for a garage door.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mark was fantastic! Took time to explain everything and all our options. We needed a new garage motor and he helped us make the right choice! We always use precision and with guys like Mark we will continue to do so!!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I was impressed that the salesman was very polite in front of my wife. That was necessary to me.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Garage door opener and remote installed, instructions provided. Mark was businesslike, friendly and efficient. Excellent overall experienced. Thanks Mark.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I called today because my spring was broken on garage door. We want to purchase a new door since original door is 50 plus years old. Mark was very courteous and professional. Gave us a price on a new door and repaired our old door until the new door is installed. We were very happy with the quick and efficient service Mark gave.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

The installation crew was excellent and for the most part did a great job. The outside touch pad is a little flimsy. Not sure if it was mounted correctly or needs to be tightened. The only complaint I have is when I called to have a new Garage Door Opener installed, I specifically asked for the Liftmaster Elite 8550 and new neoprene /sealed bearing rollers. I was told they had everything in stock. I specifically asked if everything would be on the truck when they arrived and I was told yes they would have everything. Well, when they arrived I was told it was the Liftmaster Elite 8550 was not on the truck and there were none in stock. They had three in stock but they are now gone. They did have the rollers I wanted. So, I had to settle for another manufacturer, Linear. I chose the Liftmaster Elite because I wanted a battery backup. The one installed does not have that feature. The installation crew said that the Linear would be coming out with one that has a battery backup. I think Precision should add that feature to my opener at either no cost or at their cost. When I called and was told they had a Liftmaster Elite in stock, why didn't someone put one aside for me. I would have given a higher rating but their customer service is not what I expected and this issue should have never happened.

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A Response from: William Geary

I'm sorry about that Frank. That should have been on the truck. It was also in the tech notes that he should have that to install.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Highly recommend Precision Garage Door Service. Mark and his assistant were very professional and friendly while servicing my door. The work was performed in a very timely manner and am completely satisfied the outcome.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very good service

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Service Provided:
Garage Door Opener Repair

Review:

Called at 4 pm with broken opener had a new garage opener installed by 7 pm same day. Kudos to great service

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I give the front office a one star rating. I did not have a problem with the service technician he did a fine job. Purchased a new garage door two years ago. Now I am having trouble with the finish on the garage door. Two days ago a service technician looked at my problem and I have not heard a word from the office yet. Hopefully somebody will contact me soon thank You.

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A Response from: William Geary

Where right on top of that Art. There is nothing wrong with the finish. Some insulation go on the back of your door during the manufacturing process and has yellowed over time. We have a way to clean it off and refinish the discolored parts.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very professional would best describe the company. Provides options that’ll suit your needs and then some.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our neighbor Renton had a garage door installed and was very pleased with the service and the door. He made the referral of your company to us. Today arrangements have been made for your company to install a new garage door and opener in the next 4 to 6 weeks.

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Service Provided:
Install Garage Doors

Product:
Opener

Review:

Mark C. came & gave me prices on both a replacement garage door; and to fix my present garage door. I was concerned with the parts that weren't replaced failing; so I went with the new garage door. Mark was both knowledgeable & friendly; and answered all my questions. He wasn't pushy; and he was helpful. Thanks, Bob W. West Seneca

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mark arrived early & was very professional & helpful in choosing the right style & color of door.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had the lowest service package done on my garage door yesterday at a cost of 618.00. I told the tech I saw an add on tv for a new door installed for 999.00 and he asked me who the company was, I didn’t remember who it was until I saw the commercial just now it was Precision Door! He told me for 999.00 it was a junky pan door. Is this what your company sells? I thought the service was very expensive, and I know the motor will be the next thing to go!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Just finished talking to Mark from Precision Doors. He did a great job informing me about the process of repairing my door. His knowledge and professionalism made me feel comfortable. I have confidence that this is the right decision. Great company.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.

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A Response from: William Geary

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Mark was very efficient.. I was very pleased with my garage door opener installation.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very informative & polite

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Service Provided:
Install Garage Doors

Review:

Marc was extremely friendly and helpful in making my decision to repair or replace my door. He was courteous and thoughtful in our interactions.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

MARK CARBERRY WAS EXCELLENT WITH THE DOOR REPAIR AND WE WERE ABLE TO PURCHASE A NEW PANEL DOOR. AGAIN THANK YOU FOR PERFECT SERVICE. DICK NOREK

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

1 2 3 4 5
Date: 07/27/2018
Install Garage Doors
,
Review:

Your salesman Mark Carberry was very professional and very friendly person to have out in the public selling for your company..

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Service Provided:
Install Garage Doors

Review:

Mark was very helpful through the whole process of the estimate. He made sure I knew what I was buying and provided all the options for me. Very professional and knew what he was talking about.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224