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Patrick M's Bio:
I have been with Precision for over 8 years now and you'll find me handling most door inquiries as well as in the field tending to customers concerns. I was born in Syracuse and raised in Cheektowaga New York. I attended Erie County Community College and then traveled to Florida to provide hurricane relief with FEMA. I just bought my first house and I live with my girlfriend and together we have a beautiful daughter.
Buffalo, NY
Buffalo, NY
Exceptional service, from Patrick and your team , a pleasure to do business with Precision Overhead Door Service .
- John Vallance
Buffalo, NY
I have used Precision in the past and was satisfied with their service. I recently had a problem with my garage door not closing properly and had a serviceman come out. The wire for the pulley had come off and got twisted. This was probably something I could have easily done myself if I was handy. The serviceman was literally here 5 minutes. I was charged the full price of a service charge, 80 some dollars with tax. I believe a good business practice would have been to have been comped for this very minor repair, or at least to have been given some type of discount. I will think twice before using Precision again in the future.
- Bob Insana
Alden, NY
Same day service..came when they said they would arrive....fixed problem in minutes!! Nice guy.
- Jan Hastreiter
Grand Island, NY
The information was on the existing overhead door you were the source. I called for service in July and in replacing the opener to newer version with digital keypad I also asked for a new door gasket to keep snow out. This last did not get completed. I called to follow up before snow started and it was resolved. Thanks
- Sherry Miller
Buffalo, NY
Saw the coupon offered,called and an appointment was made quickly for both services. The technician called prior to arrival and the service was completed as requested. I especially appreciated the options that were offered during the July 20 repair. I will definitely recommend your company if someone is looking for a garage door service.
- Mary Toczek
Alden, NY
Pat is wonderful - called to say when he would arrive and arrived right at that time. Came to repair the garage door opener and did it quickly and efficiently. I have recommended Precision to several other people, and will continue to do so. Thank you for being trustworthy!!!!
- Nancy Weisbeck
Buffalo, NY
gust 20th between 10 a.m. and 11 a.m. Patrick M did not show up until 12:30 I specifically told the lady when I made the appointment that I must be out of my house by noon for a golf date and Sheridan which I missed. I think you have to come up with a better communication system between the customer and the employee that's coming to the house I was told her there was a delay I would be called and I would have canceled my appointment for a different date but I ended up canceling my golf outing which I'm not happy about but it all ended okay Patrick was very courteous and professional and I am having a new garage door installed in 4 to 6 weeks
- John Zurek
Buffalo, NY
Mr. Geary, I am so pleased with the service I have received from your company and your technician Pat Murrett that I will surely keep your phone number handy for the future and make sure my family and friends know the good service I received. It started from the call I made at 8:30 Sat. am and was told that I could expect service between 9:00 - 11:00. At around 9:30 Pat called and said that he would be at the house in 20 min. When he arrived he immediately diagnosed the problem and made the the best most economical repair recommendation. He displayed outstanding technical knowledge and very good customer relationship skills. "Outstanding Service". "Nice Job Pat".
- Jerry Moran
East Amherst, NY
This is an exceptional company. I was able to get a same-day appointment on a Saturday to eliminate a noise problem. Pat Murrett was my technician today and eliminated the noise by replacing the chain rail. Great Job Pat. To my surprise, the replacement was under warranty, which Precision honored. Not only will I continue to call Precision to service my garage but I've told others to do the same. The one thing I noticed was that the same technicians are working for the company since I had my door installed - very little turnover (if any) means the company is great to work for and even better for their customers!!
- Debbie Zontek
Eden, NY
Pat called and advised when he would be arriving for the appointment. He was friendly and courteous and found the problem with my garage door opener immediately. He made the necessary adjustments and was finished in less than 20 minutes. I would recommend Precision to anyone in the market for a garage door. Great service! Thanks!!
- Barbara Perez
Buffalo, NY
Any dealings that we have had with Precision have been excellent...!! Appointments are set up immediately and service is great. We are very pleased that we called Precision for our garage door...!!
- Jim Hannon
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What an amazing company. I called on a Saturday afternoon, and had service within 2 hours. I am very pleased with the prompt and courteous service provided to me, at a very reasonable price. Patrick M. is an outstanding professional technician, very knowledgeable and efficient. He had the job completed in no time. He was very pleasant to have at my home. I look forward to him servicing the rest of my doors in the future. Your company will have my vote for excellence, as well as having an outstanding employee. Thank you.
- Jeff Jepson
East Amherst, NY
Mr. Geary: This is my first time using Precision Door Services, and it was a fine experience. I want to thank those who select the men who work for your fine company. As is my custom, I did review the many comments that satisfied customers have made, and thus my call to Precision. Pat Murrett was my service gentleman, and he was, as I expected, knowledgeable and very clear in describing the trouble that I was having with my door. As I said, I expected him to be in the possession of such knowledgeable, but what I really look for in people who provide customer services are personality, character, trustworthiness, and kindness. Lets also not forget to mention - pleasantness. These are attributes that employers cannot manufacture, but do themselves well when hiring those who are in the possession of these qualities. We the public get to know you through them. To you and all of your staff, my best regards. Dr. W. T. Carter U.B. Faulty (Retired)
- Wesley Carter
Lewiston, NY
Pat was very professional while repairing my garage. I would highly recommend Precision!!
- Russell Welker
Elma, NY
PATRICK M. WAS POLITE, KNOWLEDGABLE, AND PROFESSIONAL. HE GAVE US GREAT CUSTOMER SERVICE. WE WERE VERY IMPRESSED WITH HIS HONESTY! HE IS AN ASSET TO THE PRECISION GARAGE DOOR COMPANY. WE HIGHLY RECOMMEND HIM TO ANYONE NEEDING SERVICE!
- Linda Maze
Lancaster, NY
I choose Precision because they helped me with another problem I had earlier in the year with my garage door. I called Precision and just over an hour later Pat was at my door. Pat was wonderful! He found the problem within 5 minutes. I needed new springs and rollers. The work was completed in an hour. In the future, if I have any garage door issues, I will call Precision. Hopefully Pat will be available, a knowledgeable gentleman, a true asset to the business!
- Guy Schiavi
Buffalo, NY
We had a situation where we needed a garage door that had come off of its tracks fixed fast. Contacted Precision who handled the situation very quick. Customer service staff was very professional and our garage door was fixed and working in only a couple of hours after the service call was placed. Thanks for a great job Precision Team!
- Bob Braun
Depew, NY
Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.
- Kate Martinez
Buffalo, NY
Fast, efficient service...
- Brenda Fernandez
Ransomville, NY
The service and young man were outstanding. I definitely would recommend this company.
- Cindy Trowman
East Amherst, NY
One of the most responsive companies we've ever dealt with. There are a number of reasons: punctuality, clarified options, costs and previous dealings. The company rep (Pat) was a true gentleman, patient and very informative in assisting us in choosing a great door and assembly. Thanks Pat!
- Brian Smistek
Buffalo, NY
My original call was for service on my existing opener. Patrick was professional and polite - on time, explained the mechanics, and offered a few options. I chose to replace the opener and the work was completed within 90 minutes. Very happy with the service and opener.
- Joy Guarino
Product:
Manager: Patrick M
Orchard Park, NY
Prompt, courteous service
- Diane Balodis
East Amherst, NY
Excellent service. Service technician, Pat, was excellent. Will recommend Precision any time I hear of someone with a garage door issue.
- Paul Thomson
Clarence, NY
We chose Precision Garage Doors because of their Lifetime Guarantee, quality products, quick response to our needs and follow up. Precision also offered to put on a temporary spring so we could still use our garage door while we were waiting for our new door to be ordered and installed. This was a huge benefit to us. We highly recommend doing business with Precision Garage Door!
- Lisa Cirillo
Buffalo, NY
I appreciated the prompt and courteous service!
- Ronald Curry
Orchard Park, NY
I would highly recommend this company. They came out within a couple of hours of my call to them. Patrick Murrett was the technician that came out to my home to fix my garage door. He fully explained what was wrong and what my options were. He was very professional and courteous.
- Carrie Basista
Grand Island, NY
Service is excellent! This was the second time we used Precision Door. They are very quick to respond, even on the weekend! Pat was great, he immediately knew the issue and helped us choose the best opener for our needs. We got the PDS800 and the opener is so quiet it's amazing! We will definitely use them again.
- Andrew Enright
Buffalo, NY
First rate service and competence. Technician Patrick a pleasure to work with.
- Robert Milch
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
What a pleasant experience. Mark came over yesterday to measure the door, was so polite and new exactly what I wanted and explained the differences between insulated vs. non insulated. He spoke to my husband about trimming around the door and he made notes to address this additional feature which can only be done in the later spring when it is warmer. Can't wait for our new door!
- Nancy Krawczyk