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Robert D
Tech ID#: 2
Reviews: 132
Average: 4.93 stars
Drug Test: 9/23/2015

Robert D

Technician
Robert D has received 132 reviews, averaging:

Robert D's Bio:

Robert has been with Precision for over 5 years now. He has had a long career in construction and is one of Precision's most valued employees. He was born and raised in Eden NY and after high school he joined the army. He then traveled to New Orleans to assist FEMA with disaster relief after Hurricane Katrina. He currently resides in Marilla NY and has 3 little boys.
Review:

We needed a new garage door opener and I had no idea who to go with. I decided to give Precision a try because they had the highest ratings across the sites I checked. I understand why they have good reviews. They came out the next day and arrived ON TIME! Rob was awesome! He measured the space he had to work with and explained what he would have to do before he moved forward. The price for the new Installer was fair and he even waited while I confirmed the price/job with my husband. Once everything was installed, he explained how it worked and even gave us tips for keeping our garage door working longer. I would recommend Precision to anyone. In fact, we are calling the Gutter Side of this company because the installation went so well. Thanks Precision!
Elizabeth Walla
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I still need to schedule for the install on my opener, but so far service tech, Robert, was very helpful....no pressure...let me know what was available...prices....and is letting me call back when I'm ready for installl
Cindy Cirrincione
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

technician was very thorough and provided excellent advice and service.
Robert Kocieniewski
Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Garage door went down and Precision was there a few hours later. Same day service was fantastic. Robert our repairman was very friendly and knowledgeable. Would recommend Precision.
Dennis Long
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service tech was very nice and explained everything that was wrong and advise repair work as needed. I would recommend precision without any concerns. Thanks
Ed Davis
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Rob was highly professional and had our garage door repaired in no time at all!
Andrew& Bethany Dunn
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I went from a repair call to a lifetime customer! Initially, my husband and I called Precision Overhead Garage Door Service to fix the springs which broken in half on my old 1980s wood door. Since usually, my husband fixes things around the house we never usually need to find an expert, but we thought this would be a bigger job and it would require an expert. I called around, and Precision was the quickest to get back to me along with sending out an expert to our house to assess the situation. The expert ended up being Robert who was supposed just to fix my springs, but ultimately, after comparing costs of repair vs. a new door was going to sell us a new garage door. The entire door buying process took under 10 minutes, which included looking at styles, colors, and what we considered a "no-brainer" - Choose to go with the lifetime insulated door with stainless steel parts! Everything was done electronically and sent to me via email which was so much easier than having paper copies of everything. I was able to get an install time setup, and they even send an email showing who will be coming to your house to install your door. The professional installer was Matt, who was on time, professional, and knowledgeable when we had asked some questions regarding the install process. The door went up in no time and worked on the first run with ease! Matt explained how the door worked along with making me aware of some general maintenance that I could perform on the door before the winter season! I was happy to see how well he cleaned up the garage area before leaving our house. This was by far the best experience that I have had on a customer level for any service work done on my house, and I would recommend Precision Overhead Garage Door Service to anybody who was looking for repair or replacement of their Garage Door.
Sarah Colacicco
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very professional and prompt service! We had all parts replaced earlier in the year & had a minor issue recently and they came out, took care of the problem & it was covered under the warranty, NO CHARGE! Wonderful company to deal with and their employees are extremely polite and professional!!
James Naples
Robert D Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The servicemen were professional, helpful and gave good explanations for services rendered. Prices seemed applicable and reasonable.
Maxine Baskervill
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Was extremely pleased with the repair/consultation. The technician showed up on time and was very knowledgeable. I will highly recommend your company to others.
Beverly Pawlak
Robert D Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Your technicians were very professional and took the time to review the problems with the existing garage door and made several recommendations. They informed me that the new garage door would take 4 weeks before installation and secured the existing damaged door to prevent an accident. I felt confident with Rob Dressler and his associate that a new OH door was necessary.and further bids were not necessary.
George Pearlman
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Apparently you didn't read/review what I originally wrote. I would not choose you and didn't. Your tech person, although personable----tried to spin and parley the simple cable repair into a $900 rebuild of all moving parts, or a new door for around $2K. I lost confidence in the honesty of what and how the door could be fixed.
Jane Q Public
A Response from: William Geary

We gave you 7 options to fix or replace your door ranging from $149 to fix your cables all the way up to replace the old wood door including a lifetime warranty. The decision is yours, we can only give recommendations. You chose to do nothing, I would suggest trying another company.

Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Robert and his partner came out and did an excellent job. They had to remove my garage window to access the garage. The window was replaced and like I said they did an excellent job. I have been very pleased with your company and would tell anyone I know to use your service. THANK YOU Tom Worwa
Thomas Worwa
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent customer service. Quick and thorough repair. Very considerate and qualified employee. Thanks to Amanda to for setting up "fix" so quickly too.
Kathy Pokigo
Robert D Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Robert D was excellent. Gave us 3 options to repair our garage. This gave us an opportunity to choose what best fit our budget. He was very thorough explaining the problem. Also, gave a tip on yearly maintenance that we could do ourselves to prevent further problems. I wish I called Precision when we had the new door installed. I am going to tell as many people as I can about the great service received.
Karen Graue
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Rob called before coming and showed up when he said he would. The job was completed in the first hour of the two hour window that they gave to show up. He explained what I needed and fixed my door in under the time that he said it would take in a friendly and professional manner. Just happened to see him at my neighbors earlier this week and can't be happier that I stopped to ask for an estimate.
Stephen McCann
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Robert D is the best! Able to get my door open and took measurements for the replacement door I need. Friendly, knowledgeable, nice guy.
Elizabether Liner
Robert D Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Thought the repair performed was expensive.service was good and taken care of quickly though.
Marty Solecki
Robert D Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Estimate for a shed door opener in a couple of weeks. The technician was very friendly and helpful.
Mark Reed
Robert D Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Excellent work And courteous
John Sterlace
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service. Great technician. On time , very thorough. Very knowledgeable and efficent. Used them before and will definetely recommend to anyone needing repairs. Rob was great.
Ed Armstrong
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Extremely professional on time, Robert D identified himself examined my problem provided me with 3 options of repair and described his step by step of the repair process.Garage was clean and organized after the repair and before he left gave me a complete check up of new parts. Great job for sure !!
Don Carney
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

These guys are the real deal! 1000% satisfied with everything from being early to the appointment until Rob left my driveway. I was informed the entire way thru the fix of my options and choices. This is a grade 'A' company and would refer them to anybody. ??????????
John Edwards
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Tech. knowledgeable and thorough after arrival. Opener installed 12/20/16, although I do realize equipment failure is beyond your control, this was an inconvenience. To compound the inconvenience the Tech called an told me he would be there in 15 minutes. I had to leave work, I was there in 15 min, 30 min later I called an he said he was 10 min out. Traffic on transit, I do understand not wanting to have to wait, but this was not very professional and very inconvenient, he arrived over 45 min after his initial call, traffic on transit is not a viable excuse, I drive on Transit frequently at that time of day, as does, I would hazard to guess, the Tech.
Randall Fox
A Response from: Anthony Paruta

Thank you for the review. I apologize our tech miscalculated the arrival time. We get our arrival times from the GPS unit which does not calculate for traffic and try to give the most accurate time.

Robert D Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

My garage door and door operator were inspected today by Robert. He was very thorough and explained everything to me so that I will be able to make the best decision as to how I want to move forward with the repairs needed to my garage door/opener. Safety is a big concern for me and he was able to assess and determine my best options. Once I decide what I want to do I will be contacting Robert to set up an appointment. Thank you so much for your help.
Diane Burney
Robert D Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Robert was excellent and fixed the problem quickly. He also reminded me about the annual lubrication which I had forgotten. He was very friendly and had a good sense of humor.
Bill Zamorski
Robert D Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

There are not enough words to thank you for the professionalism and timeliness of the services we received. We had major issues with our garage door, cable broke and the door was half on/half off the track and we had no way of opening the door to get out cars out. When I called first thing Saturday morning, explained our situation (had a family funeral at 12:00 pm), you guys sent a representative right out!! Bob D was kind, compassionate and very professional!! We have told all our friends and family about your service in our desperate time of need and your company went above and beyond for us! Thank you!!
Kathy Bielec
Robert D Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Quick response, especially during the holiday season. Technician was professional and knowledgeable. He told us exactly what was wrong and gave us multiple options to repair our door. I would use them againa and again.
Martin Rochford
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician was very quick and efficient..
Theresa Schmelzinger
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Prompt, knowledgeable service. Very professional, pleased all the way around.
Randall Fox
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
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