Awesome customer service! Considering I called the day after Christmas, I was pleasantly surprised to get a real person answering the phone. I am even happier that I was able to buy a new door system AND get my old clunker working good til the new door comes in. All this taken care of in about 1:45 minutes! Excellent work.

- Larry Sikora

I had a new garage door installed and the guys did a great job. Very informative, polite and thanks for cleaning up the garage as well as you did when you packed up. I will make sure I let people know how happy I was with the service. Thanks again.

- Jeanette Cunningham (Stone)

From our initial order to the final installation, the service was seamless. The new door was installed on time and with no issues. The service techs were professional and did a superb job. They worked into the evening and in freezing temps. I would not hesitate to recommend Precision Door!!

- Philip Noble

Excellent service. Very prompt and professional. I will not hesitate to recommend. Thank you.

- James McCarthy

5 star rating ! because of the massive snowstorm my scheduled date had to be rescheduled which the company called and let me know. The installers did an excellent job and i would highly recommend anyone looking for a new garage door to go with precision

- Chuck Cramer

5 star rating. We were very impressed by Patrick M who came to give us an estimate on a garage door replacement. He cautioned us to use care with our old door until it was replaced and explained the safety hazard. Installation went smoothly and we appreciated the professionalism of the technicians. We are very happy with the whole experience.

- Diane Biniecki

5 Star Rating for installation of 2 custom, garage, doors 10/30/14. Installers, Ryan Buil and Ben Kelly, worked ~6-7hrs. to install, test and inservice me on door remotes and mobil remotes for the cars. They worked diligently and stopped only to eat. It was already dark the last hour or so as they were completing the installation. Cleaned up work area and were pleasant employees - Good Workers!!! Ryan performed a preventive maintenance in June for me via Angie's List. Was so impressed with his knowledge and attention to detail; he sold me on purchasing 2 new doors (needed). Chose precision for the quality of materials/warranty and experienced staff. Highly recommend. They call to indicate their ETA. Appreciate that.

- Angela Diloro

Your service professionals are a delight to work with very knowledgeable !

- Ann Andolina

Five stars. Great door, overall great experience from the initial sales visit to the installation. We are very happy. Thank you.

- Carole/mark Dellebovi

Robert came out to access the repair and was very thorough going over the options. Based on his great advice, instead of just fixing the problem, I decided that replacing the door would be best. I originally scheduled the appointment for Halloween as I was off work that day. I then found that I could not open the door so informed the owner that I was available the coming Monday. He was able to give me the appointment. Ryan was our installer and did a fantastic job and even helped move stuff out of the garage so he could work. The clean up was so good, one could not tell they were even here. Price was very fair. I highly recommend this company.

- John L

We were very happy with the service we received from Precision Door. All worked was completed in a timely manner. Everything was cleaned up and installed as promised! We would recommend Precision Door to others!

- Jennifer Boyce

Great service from initial assessment to installation!! ... love my new garage door!

- Lisa Trapasso

I got quotes from three vendors on my garage door replacement. In fact, Precision was the highest price, but offered the best hardware and best quality door (24 gauge steel, lifetime guarantee on springs, etc). I was willing to pay the extra for a quality product. I am very pleased with my door; however, customer service and followup were rather poor. When I signed the contract and paid the deposit, more than a week passed without anyone getting back to me. I finally had to call the company to find out when my door would be installed. When my door was installed, a measurement error placed the rail in a position to block the door from my family room into the garage. Again, no one from the company contacted me, and I had to call them to find out the plan and timing for a corrective action. Overall, they do offer a quality product, but the company is a bit like a ghost. I never got the feeling that there was a local presence that actually cared about my satisfaction. I would recommend this company to a friend based on the product/hardware quality, but would caution that customer service is poor. For the local franchisee, I would recommend that you establish a contact with the customer and assign a single person to oversee customer contact/satisfaction from start to finish. A business card with a local phone number and email would be very helpful in this regard. Also, a defective installation certainly warrants a phone call to the customer within 24 hours!

- Bruce Zoitos

Bruce, I thank you for the honesty in your review, we welcome constructive criticism. I am the one you spoke to on the phone and it surprises me to hear you didn't think I did a good job following up. That is certainly something I will be working on. Your installation was on a Friday afternoon and the installation team finished after our office closed for the day. I believe you may have called our call center Saturday demanding to know why you haven't been contacted or it may have been later. Regardless, you didn't hear from someone immediately because even though we have weekend service our office isn't open. Monday morning we immediately special ordered the correct part at which time I apologized for the mistake and told you I would have it corrected as early as possible, but it will take some time for the part to come in. We would contact you to schedule an appointment to install it when we knew it would arrive. Other than this I'm not exactly sure what you would expect. We don't forget about our customers, we work hard behind the scenes to make sure all of our customers are satisfied. Especially if we make a mistake. As for our phone system, we have live representatives answering our phones 24 hours a day, 7 days a week for our customer convenience. Calls that are more specific are forwarded to the appropriate person as needed. We don't believe in having phone numbers that lead to answering machines at night and on weekends.

My garage got off the tracks and could not close. I needed help immediately due to valuable items in the garage. I called various local garage companies and non were available right away. I would have had to leave my garage open all night. I called Precision and Ryan came out within a couple hours. It was obvious that we needed a new garage, but in the mean time, Ryan fixed it to be functional. We ordered a new garage on the spot and are looking forward to its arrival in a couple weeks. Great selection, colors and options. Many thanks for your amazing service!

- Patty Daddario

My new garage door opener was not working properly so I called and Ryan came out the next morning. He called me a number of times during the morning to keep me updated on when he would be arriving. Once here, he diagnosed the problem quickly and repaired it and then checked the work done on previous visits and made adjustments as needed. Ryan did a great job and I am quite satisfied.

- Toby Faliveno

I was very pleased with the service provided by Ryan, He called prior to coming, was prompt and informative.

- P. Arcadi

The best period! I have classic cars they worked around the weather made it so easy. I had to reschedule more than once super fast response to emails or calls. Very neat and clean install. You would not even know they were even there. Very knowledgeable crew. I would use this company again and I will with out question refer them to everyone. Love my door. Price was great quality outstanding! Thanks very much you have an excellent crew.

- Lori & kevin Carrero

Kevin, it was a pleasure doing business with you. Thank you for the kind review. We appreciate your business. Anthony

I had a new lift master installed (not sure what kind). GREAT JOB RYAN

- Marie Clark

I WAS COMPLETELY SATISFIED WITH RYAN. HE WAS EXTREMELY KNOWLEDGEABLE EVEN TO THE SMALLEST DETAILS. HE EXPLAINED EVERYTHING THAT HE WAS DOING SO I WOULD UNDERSTAND. I PLAN ON GETTING A NEW LIFT MASTER IN THE SUMMER AND I WILL REQUEST RYAN TO DO THE WORK. HE IS AN ASSET TO YOUR COMPANY.

- Marie Clark

Ryan and helper showed up within the appointed time frame and began to bring the new door and hardware into the garage immediately. They neatly removed the existing wooden overhead door and tracks and began installing the new steel door. They worked without stopping for three hours to complete the installation, connect the existing Genie door opener, checking operation and make the necessary adjustments to door and opener so that they worked flawlessly together. On completion of the testing phase they cleaned up the work-site including cleaning the new door of all hand prints with spray detergent. I am very happy with the installation and their professionalism. I saw the A rating on Angie's List and am not disappointed with the quality and care. Also, Mr. Paruta keeps in contact through email at every stage of the purchase and installation including links to YouTube related to understanding garage door break in techniques used by criminals. Very valuable to know about. I took the hint and modified the release lever on my garage door opener to keep thieves out.

- Eric Miller

Called monday morning approximately 10:45, technicians arrived at 12:45.Solved problem quickly and had door working within 20 minutes. The 2 gentlemen were very good and professional. Very pleased from initial phone call to the end of service call. Would recommend to friends and relatives.

- Alvin Marohn

I chose Precison for their same day service. They were quick to respond and I had an appointment scheduled for the same day. Ryan was the right guy for the job. He was on time, he new what he was doing and got my door operating properly in very little time. Thank you for your great service.

- Joel Mercado

My son called Precision first thing this morning, and within two hours the installers arrived to address my broken garage door springs. The technicians were very courteous and knowledgeable. I particularly appreciate the attention to detail and reassurance we were given. What's more, they honored my earlier contract, so all costs were covered. All-in-all, I would easily recommend Precision to friends and neighbors alike. Carole B.

- Carole B.

Thank you Carole, we always honor our warranties here at Precision. We appreciate your business. Anthony

I found Precision via Angie's List when I backed into my old, crappy needed to be replaced anyway door. What a professional bunch of people! The sales process was quick and easy. Installation day was only two days later on the coldest day of the year so far. The guys worked tirelessly with freezing fingers and no complaints. Each person knew what to do and when to do it. The door was installed flawlessly, tight to the frame and the lift was absolutely silent (pretty surprising for such a heavy door). We had a somewhat unusual opening, so they had to return with jamb seals, but they were right on time as promised and the job completed. I will also enter a response in Angie's list. All in all, 5 starts and a recommendation that you can't go wrong with Precision!

- Dennis Peterson

Great service! Small problem weeks later fixed quickly at no charge. Could not be happier!

- John Blyth

Ryan was very Professional.

- Spencer Meyer

I was very satisfied with the work Ryan did. He worked for as long as it took to install my new garage door and I didn't even see him take a lunch break. He came back when I had a minor issue a couple of days later. It only took a minute to fix and have not had an issue since. I would recommend them and will call them again when and if necessary. Dennis E.

- Dennis Erikson

I went to the website and then decided to call. Bill is an excellent service technician and a good guy. my remote had stopped working and he showed me that my opener was shot.the new opener works fine along with the accessories. my previous unit was old so this is a nice upgrade and I thought the price was very fair. it was done in under 2 hours. good business, call them with confidence. thank you.

- Harold Pierce

When my garage doors needed service, Precision showed up on time - even a bit early - and actually took the time to troubleshoot the problem with my door. The technician even called the manufacturer directly, who said they no longer supported that particular model opener. He also pointed out some very valid reasons why I may want to consider a new motor and door all together. He explained it to me in simple, clear language and showed me evidence that I could understand the reason for his recommendation. I had to agree, but because I have two doors and wanting to match colors, and not wanting to run into the same problem somewhere down the line, I elected to purchase two new doors and openers. They arrived, the installer called me when he was expected to be on location and when I came home from work that day, two absolutely beautiful garage doors were installed. When I pressed the operations buttons, I couldn't believe how "whisper quiet" the motors were. My goodness, if I was sleeping, these doors wouldn't wake me up! The color is beautiful and the installer was VERY considerate of my garage. There was no mess left behind. I am very happy with the appearance, operation and installation of these garage doors. Precision Overhead Doors delivered the exact service they said they would, and they did it when they said they would. They were professional, and considerate. I would HIGHLY recommend them (and in fact did to my neighbor) to anyone looking for garage door service.

- Bonnie Larson

Order and install of new garage door was a totally smooth and efficient process in all respects. I was especially pleased with the installer who did first-rate work.

- MARTIN BERNAS