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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 3 reviews, averaging 1.00 Stars:
Review:

I needed new cables and my torsion springs rewound. Precision's same day service was super convenient. The technician arrived on time and was friendly, courteous and did a great job. I would give a 4-star rating based on that alone. However, my 1-star rating is because of the ridiculous cost of my repair Precision charged for the two new cables! That is OUTRAGEOUS considering you can buy a pair of cables yourself for a FRACTION of that cost.
Michael Rizzo
A Response from: Anthony Paruta

Mike, I am sorry you weren't completely satisfied with our service. However, our prices for cables are the same as every other company. I'll try to explain this using an analogy. You can buy brake pads for about $20 from the auto parts store for your car, but when you go to the dealer they charge you as much as $400 to do a brake job. From what you said I assume you would like them to do your brakes for $50? Well, our business is somewhat similar, except we don't charge $400 for cables and we travel to come to your home for the repair. So the price of the product and service is not directly correlated to the cost of the part. There is a cost of doing business which determines the price. Things like labor, trucks, insurance, workers comp insurance, warehouse, office personnel, advertising, utilities, fuel and then of course the parts. So as you can see the part itself is just a small piece of the pie which sets the price of the service. I hope this gives you a better understanding of how a business works.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Very unsatisfied with the work. Still don't have my issue resolved. When I call for service the gentleman that comes insists it's a problem with garage door opener. Which is not the case, sorry a garage door opener does not cause an uneven door.
April Griffith
A Response from: Anthony Paruta

April, I apologize for the inconvenience. It was a pleasure meeting you and your husband this week. You do have a problem with your opener, but that is not what is causing your problem. After using a level on your door it is perfectly level, but I have discovered a different issue. We will have Ryan out on Monday afternoon to make the proper adjustments to your door so it doesn't get stuck like it has been. Thank you for your business and have a Happy Thanksgiving.

Ryan B Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I waited for 2hours and noone showed...I called your office and talked w/guy who said he was there at front door at noon and no one answered...I told he was full of it caus I was sitting in my car near the corner and had a clear vision of front and side...he also said he tried to call but phone number was bogus....i again said he was full of bull...that was...i'll never call for any service from your outfit in the future nor recommend your outfit....
Bill Roman
A Response from: William Geary

Our Technician arrived on time and found that no one was at home. We were not aware that Mr. Roman was in his car, somewhere on the street, waiting for our technician. The phone number we had on record was not correct making it impossible for our technician to contact Mr. Roman to let him know we were at his home. We have attempted to contact Mr.Roman to no avail. This was an unusual circumstance and we regret the onconvienece caused by it.

Service Provided:
Broken Garage Door Spring Repair