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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 994 reviews, averaging 5.00 Stars:
Review:

I am very satisfied with the quality of work and product. I would definitely recommend precision door.
Alan Lawson
Ryan B Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Michael was very professional, friendly & efficient. He put my door in working order in a very timely manner. Michael took the time & effort to explain my problem & how to maintain my overhead door in the future. My pricing for the service call was very fair & I would not hesitate to recommend Precision Overhead Door Service to anyone looking to buy a new door or in need of service for one they owned.
Norman Mandarino
Mike H Service Provided:
Garage Door Repair
Technician:
Review:

24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.
Rita Paolellam
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Date: 01/06/2018
Garage Door Repair
,
Review:

Service was done expertly...my options explained and after work completed I was shown what was done and how to maintain for trouble free operation...very satisfied.
Paul Mayer
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

A 5 star rating for Mario without any reservation. He was extremely courteous and precise in explaining my door-closing problem. He made the correct adjustments and clearly explained everything. Highly rated ! Thank you vry much. Donald reidell
Donald Reidell
Mario Service Provided:
Garage Door Opener Repair
Technician:
Review:

Called for service needing a new opener. Mario came within an hour. He was excellent. No sales pitch. He explained my issue and gave me 3 options. He even told me how long it would take. I highly recommend Precision. Ask for Mario!
Beth Chmurzynski
Mario Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great Service. Mario was the technician that fixed our door. He called ahead of the Appointment time to verify our address. He showed up on time and explained the service needed and how long it would take and different options to fix the problem. A great experience. if we have issues again with the door we will for sure look these guys up. The on-line appointment live chat worked great. Our door spring broke on New years eve and there was a person to make the appointment on-line with and the lady had plenty of times for me to choose that worked around my work schedule during the week. . No extra charge for a night appointment either.
Todd Puccio
Mario Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

One of the most responsive companies we've ever dealt with. There are a number of reasons: punctuality, clarified options, costs and previous dealings. The company rep (Pat) was a true gentleman, patient and very informative in assisting us in choosing a great door and assembly. Thanks Pat!
Brian Smistek
Patrick M Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I called with an issue on a freezing December day and someone was at my home within an hour. Robert recognized the problem immediately and recommended the proper fix and corrected it on the spot. A very professional and courteous job!
Ken Roehner
Robert D Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

I WROTE A REVIEW. DON'T KNOW IF WAS SENT . YOUR TRCH BOB D IS EXCELLENT. HE QUICKLY FIXED THE PROBLEM. HE WAS ON TIME FOR HIS APPOINTMENT WITH US. HE TO BE COMMENDED. THANKS FOR YOUR PROMPTNESS.
Herbert Westfall
Robert D Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called Precision and Mario came to my home the same day. Mario came at around 7pm which was very convenient for me due to my work schedule. I had a new garage door opener put in which I knew I needed he was very professional and pleasant to work with. Mario took the time to explain how the new opener operated and had me try it out to make sure I understood how it worked. I would highly recommend Precision to anyone needing a new garage door opener or repair etc. Thank you
Ginny Simoncelli
Mario Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My original call was for service on my existing opener. Patrick was professional and polite - on time, explained the mechanics, and offered a few options. I chose to replace the opener and the work was completed within 90 minutes. Very happy with the service and opener.
Joy Guarino
Patrick M Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Installed our door and opener yesterday december 26th and it was a frigid day making the process harder than normal but the guys were undaunted and hard working. They did an ecceptional job under trying conditions. They were respectful and curteous in a day and age where that has dropped significantly. Kudos to you and your staff !!
Robert Chapman
Travis Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Your service technician Mike came in and quickly confirmed the conclusion I had come to - that I needed to replace my 20 year-old garage door opener. Mike was very friendly, very knowledgeable, and did a great job for us. I definitely give Mike a 5+ rating for his work!
Mike E.
Mike H Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Mario did a fantastic job repairing our door. He was punctual and polite. I’ll always ask for him when I call for a Precision repair.
John Stellrecht
Mario Service Provided:
Garage Door Repair
Technician:
Review:

You are the best home service company I have ever worked with regardless of industry. I will never call anyone else for anything that you do. My recent service call was just like others in the past - perfect. I have had you do bigger jobs like installing 2 new garage doors and other work just to repair a remote - every experience was top shelf and reasonably price. I will be a customer for life!
Larry Lawler
Matt C Service Provided:
Garage Door Opener Repair
Technician:
Review:

The garage door springs broke so the door wouldn’t open. I’d seen ads for Precision, so I called them. Mario came when promised and I couldn’t be happier. He was enngaging and personable, and he explained exactly what the issue was and what my options were for repairing it and not having it repeat. I did not feel pressured to make a decision. The repairs were made within the stated timeframe, which means that Mario and Precision both realize that my time is valuable. I will definitely use them again should there ever be a need.
David in Amherst
Mario Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Had problems with repair man accusing me of breaking my garage door. After a few hours of work, he apologized because he found the problem.
Gayle Pope
Mark C. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We are extremely happy with our Precision Door experience. As advertised, a technician was at our home the same day that we called. Everyone we dealt with was polite, professional and pleasant. Everything was done, on time, as promised and I would definitely recommend Precision to anyone.
Jim Hannon
Ryan B Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Prompt response. Knowledgeable technician. Approached the problem and resolved the issue quickly and at a reasonable cost. Thanks for a job well done.Kudos to Mike.
Arno Konstabel
Mike H Service Provided:
Garage Door Repair
Technician:
Review:

5 Star!!! The representative that evaluated my situation with the garage door (which is wooden and falling apart) was honest and sincere. I opted to go for a new garage door with Precision because I trusted the Representative who was here. I look forward to doing businss with you. Thank you. Carol Kolis Burns
Carol Burns
Mario Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Mark came out to check out my old garage door. Very professional, gave me all options with up front pricing and service and product options.
Angelika Soper
Mark C. Service Provided:
Install Garage Doors
Technician:
Review:

Your Representative was Prompt, Courteous, and Knowledgeable... Very pleased with your service, Completely Satisfied. Mike G. East Amherst, NY
Mike Grano
Mike H Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Same day service was quick and very efficient. Your Technician, Mario, was extremely professional and pleasant to work with and explained all the options available. Kudos to your Company for exceptional customer service!
Paul Kinmartin
Mario Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very fast service and extremely helpful.
Derek Smaczniak
Mark C. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Within 2 hours of using the chat now option on the website, Mike H. was installing new springs and rollers on our garage door. Mike was very courteous and professional. We highly recommend Precision overhead garage service.
Jim Przybylak
Mike H Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Prompt, courteous service
Diane Balodis
Patrick M Service Provided:
Garage Door Repair
Technician:
Review:

EXCELLENT SERVICE FROM ROBERT THANK YOU -
Edward Steele
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.
Mary ann Costello
Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Needed a new door to replaced the nearly 40 year old door that was ready to collapse. Travis did a great job removing all the old hardware along with the door and replaced it with the new one in a bit over three hours. I couldn't believe he did the whole job on a 16' door singlehanded. The new door opens and closes smoothly, and you can hardly hear it despite the fact that the garage has settled over the years and is about 3/4" from being level. To say I'm pleased is an understatement.
Jim Jaremka
Travis Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
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