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Eric B
Average: 4.90 stars
Eric B's Bio:
I currently reside in the city of Buffalo. I originally saw myself in the field of social work and after graduating college I realized it wasn't for me. It was then I ventured out to see what else this area has to offer. It seems I have found my calling working in construction. I especially like to help people anyway I can. I am recently married and when not working I prefer to relax or work on my house.
East Aurora, NY
Buffalo, NY
I’ve had the pleasure of speaking with your online chat representative at 4 AM on a Monday, your scheduling staff for Cheektowaga (716-272-1124) later Monday morning, and especially your service personnel at my home on Wednesday. * I chose to have the work performed 2 days after my call to the scheduler, for my convenience, knowing that you indeed would have been at my home within hours had I needed it. Thank you. Having been a Facility Manager at a major manufacturing, sales, and warehouse facility for 12 years, I know ‘quality’ when I see it! I am quite impressed with the actions and capabilities of your employees: including those ‘live’ online, those involved directly in the scheduling service, and the on-site Service/Sales personnel I met today, Eric Bruton. and his teammate Scott. The scheduling person I spoke to was on top of her game, spoke succinctly, and recited back to me the information I presented, so as to be sure she had everything she needed of me. I often find it difficult to understand many individuals on the telephone, so I especially appreciate her being well-spoken, efficient, and professional. I applaud your initiative for keeping your vehicles well-functioning (stocked and ready to go), and visually outstanding with the perfect vehicle wrap design. Having sharp, clean, newer vehicles of course speaks volumes for any company. Your website was very professionally done: It provided me with all the information I’d needed to arrange for somewhat urgent service to repair a double garage door that had fallen off track, detaching the lift cables, and was left hanging awkwardly. Recognizing that it was time for professionals to take charge, I left it safely suspended with heavy ropes and called for an appointment. To me it appeared the job would involve a lot of work for two capable technicians, so I appreciate that your technicians were knowledgeable, efficient, team-orientated, clearly dedicated to serving the customer, and that they performed the job so quickly. Specifically, regarding the work at my home, Eric Bruton discussed the options of repair versus replacement. I decided to purchase a new door and hardware, but needed the door in a usable condition immediately, to protect the contents inside the garage. The crew of two repaired the door in less than 2 hours utilizing most of the old components, thus keeping the cost down. With the proper tools on hand, and the skills of the technicians, the track was straightened, and the torsion springs, cables and pulleys were reconnected and adjusted perfectly. Voila; the door was all set for a couple of months. A few weeks waiting for the new door is most agreeable. What’s a few weeks of waiting, when a complete new door, at an excellent price I must say, will be custom manufactured and installed soon. I was happy to pay the service/repair fee, for once the work was completed, the old door worked well enough to last quite a while. Though the repair cost was unexpectedly low, and the repaired door worked fairly well, I thought it would be best to install a new door for appearance sake, and to keep the garage protected for another 20 years. The cost of the new door, installed, was very reasonable, so I placed a down payment Immediately. Please relay my thanks to your inside associates who may have been involved, and particularly to the technicians for a job well done. I feel comfortable that I‘ve chosen the ‘right’ overhead door service company. I look forward to the installation of the new paneled overhead door in a few weeks. Sincerely, B. Kirst
- Bruce Kirst
Product:
East Aurora, NY
Both Eric and Chris were wonderful. I was able to get an appointment that fit my schedule and the door was fixed during the original service call.
- Christine Kimmel-Hurt
Product:
Buffalo, NY
Had a spring on the garage door go, resulting in injury. Called and scheduled an appointment that ended up being the same-day. This occurred During Covid-19 pandemic - technician showed up wearing a mask and was conscious of social distance/safety. Eric was very professional and gave us many options without pressure/sales pitch. Did a LOT of work for us and did a great job.
- Brendan Shaw
Product:
Elma, NY
Eric Bruton was very professional and courteous. Even in these difficult times of Covid-19, he was observant about keeping his social distance and wore a mask, while at the same time, making certain we knew everything he was doing to perform the service required.
- Karen Berger
Product:
Buffalo, NY
Called at 10 a.m., problem solved before 1 p.m.! The receptionist quickly accessed our account from 2013 records, assuring a service call the same day. We were delighted! Eric, the technician. arrived soon. masked and gloved, replaced a broken safety sensor with OEM parts, solving the problem immediately. The receptionist was very helpful, reassuring, and courteous.
- John Schank
Product:
Lake View, NY
What a execellent job Eric done replacing all the parts on my garage door. He knows just what had to be done.
- Jerry Eckle
Product:
Buffalo, NY
Very quick, friendly and efficient service, however the cost was about twice what I thought/felt it should have been.
- PAUL SPRINGER
Buffalo, NY
Eric was my technician and was wonderful: very professional, explained problem/possible solutions thoroughly without pressuring me into a larger job. He was polite-and even showed me how to disconnect the door if necessary! I definitely will use you again [but hope not in the near future!] Eras Bechakas
- Terry Bechakas
Product:
Buffalo, NY
On time, courteous and very knowledgeable. We enjoyed discussing options with Eric Bruton and his insight to getting us what we needed for our garage door.
- Juan Garcia
Product:
Buffalo, NY
Had a call in for service which ended up being a new opener (I kinda figured I would need a new motor). Eric showed me options, I made selection but he ran into a problem. Problem was resolved but it did result in a labor charge for me..not unexpected. He explained all details, whys and wherefores of what I should do and what had to be done. He was very professional and admittedly took pride in his work. Will not hesitate to call again should I decide to remedy any options I chose not to do today.
- Pat Cowles
Product:
Lancaster, NY
our technician ( Eric Bruton ) was friendly, courteous and efficient. Fixed our problem quickly and our door worked back to normal in a short amount of time! Thank You !!!
- Michael Paradowski
Product:
Buffalo, NY
The tech, Eric, that came out was fantastic! He was right on time and explained everything to me and did a fantastic job.
- Martin Rochford
Product:
Buffalo, NY
Eric was very pleasant and knowledgeable in his work performance. He patiently explained our options.
- Thomas Aquilina
,
Fast Excellent Professional service . Eric was fantastic! Springs, rollers, cables , were replaced I could not of asked for better service and fast . Thanks
- Mark Chadderdon
Product:
Cheektowaga, NY
The tecnician Eric B was punctual, polite, and absolutely professional. Did a great job and u can even have a few laughs with him. Highly recommend and will use again.
- Jodi Christ
Lancaster, NY
I was completely satisfied today with the service performed on my non-working garage door. It was especially important to be able to have my garage door serviced during this current COVID-19 pandemic! My service technician Eric was very courteous and polite as he listened to my concerns. After his inspection of my equipment he provided 3 written estimates of service alternatives for this repair for my consideration. He completed the work within an hour and gave me a thorough review of the service he performed as well as a review of the warranty information. Based on all the above I would highly Precision Door!
- AnnMarie
Product:
Buffalo, NY
Eric was great
- Ryan Hansgen
Eden, NY
Eric the service technician was great to deal with. He was very knowledgeable and worked efficiently. He was very polite and approachable..Thanks
- Steven Dibble
Product:
Buffalo, NY
Very happy with our spring repair and garage door is like new. Our service tech - Eric was very nice, explained everything well, provided a few options and very efficient. Our garage was up and running in under two hours. I am very happy with the service and would highly recommend them to family and friends.
- Jennifer Britton
Product:
Buffalo, NY
excellent job.
- John Sweeney
East Amherst, NY
Eric and Ben once more came to the rescue. After the great job they did last week at my daughter's house, fixing her busted garage, they came to my house and repaired my failing garage door. They were great and so efficient and polite... and fun! Great job guys
- Carol and John Deluca
East Aurora, NY
nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.
- Jason
Product:
Buffalo, NY
Ben and Eric came to the rescue! Our garage door almost fell off the rails... would not close or open. Within 45 minutes of calling for a repair call, Eric was at the door and ready to repair our garage door. They were very informative, polite and clear about the situation and what repair that was needed, Thanks again guys!
- Carol Deluca
,
Eric, did a great job installing a new opener on my garage door
- Raymond Dunkel
Niagara Falls, NY
Wow! Had door problems on a Thursday night, and the Precision Team was out to my house the next day to evaluate. Eric reviewed the situation and we discussed options with no pressure. I made the decision to replace my old door opener (it was 25 years old, after all!) and he put in a new unit in a little over an hour. No fuss, no muss, just a good job at a reasonable price. Will definitely use them again (if I need to!)
- charles suhay
Lancaster, NY
Eric did a great job in a timely manner. Very professional. Everything is working fine.
- William Watt
Product:
Niagara Falls, NY
add more employers like eric cant write on google no account would like to add to google if you can
- Tim Zettel
Kenmore, NY
Thanks to you guys and the Eric service tech for fast and reliable service
- Richard Rinaldo
Lancaster, NY
Very impressed with the prompt service. Called in am and had Eric scheduled . He called on the way. Eric re assessed our garage Door operating situation and gave us options on repairs. Thank you for such awesome service.
- Dave Avery
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Your service people are great. They are friendly, courteous, and have the patience needed to deal with the public.
- Patricia Costanzo