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Robert D
Tech ID#: 2
Reviews: 152
Average: 4.94 stars
Drug Test: 9/23/2015

Robert D

Technician
Robert D has received 152 reviews, averaging:

Robert D's Bio:

Robert has been with Precision for over 5 years now. He has had a long career in construction and is one of Precision's most valued employees. He was born and raised in Eden NY and after high school he joined the army. He then traveled to New Orleans to assist FEMA with disaster relief after Hurricane Katrina. He currently resides in Marilla NY and has 3 little boys.
Review:

Tech.,Robert very professional, but not pushy. Explained all my options and repaired my old garage door, so I could use it until my new one arrives. Very pleased with service So far.
Joe Giglio
Robert D Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The majority of my automatic garage door system that was installed by a different company circa 1999 was replaced by Precision back in January of this year. My technician (Rob) who was sent by Precision was great then and he has had to make a couple of adjustments since that time. Each time, he has been timely, courteous, personable, and knowledgeable. I am very satisfied with Precision and would recommend them to anyone.
Ray Eckert
Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Robert was our tech, very knowledgeable and courteous. He arrived at the scheduled time and completeted the necessary repair.
Ann Conlin
Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Rob was able to come out to assess my door within hours of my call. He was cheerful and knowledgeable,. I feel confident in my purchase and the company. Came recommended by another customer.
Jenn Holmer
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Thanks Robert for a Job well done! With your expert repairs and My 7 year warranty I will have zero worries! Thank you so Much for being there when I needed service!
William Davis
Robert D Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Rob did a great job; explained everything clearly; felt he was very honest. Would highly recommend.
Tim Buckenmeyer
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Date: 02/21/2018
Garage Door Repair
,
Review:

Best service. Highly recommended
Zach Klisiewicz
Robert D Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

My experience right from the phone experience was so wonderful. That was Ashley. When your technician Robert arrived his expert advice to fix our problems was what was needed. Our garage door has not worked this well in years and is whisper quiet. We highly recommend your company.
Susan Schule
Robert D Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Robert was my tech and I would definetly recommend him an also request him if I need any work done. He was on time, friendly, explained my options (I was replacing opener) and what I needed to consider when making a choice.
Lisa
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Service was quick!! We use our garage door as a main entry to our house so when the spring broke this morning it was a major inconvenience. Since it was a Saturday, we were concerned about how soon we could get it repaired. Called for service at 10AM and repair was completed by 11:30AM. Ended up having additional items replaced so we don't get stuck again.
Vince Girardi
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was very happy that they had same day service calls. Rob did a wonderful job explaining our current door and the existing problems. We ended up purchasing a new garage door and he also did a great job going over everything with us. I would definitely recommend Precision Garage Door.
Elizabeth Potempa
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I had a major repair and the technician was prompt, knowledgeable, and completed the repair in a timely fashion. Great job!
Ray Eckert
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.
Rita Paolellam
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Date: 01/06/2018
Garage Door Repair
,
Review:

Service was done expertly...my options explained and after work completed I was shown what was done and how to maintain for trouble free operation...very satisfied.
Paul Mayer
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called with an issue on a freezing December day and someone was at my home within an hour. Robert recognized the problem immediately and recommended the proper fix and corrected it on the spot. A very professional and courteous job!
Ken Roehner
Robert D Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

I WROTE A REVIEW. DON'T KNOW IF WAS SENT . YOUR TRCH BOB D IS EXCELLENT. HE QUICKLY FIXED THE PROBLEM. HE WAS ON TIME FOR HIS APPOINTMENT WITH US. HE TO BE COMMENDED. THANKS FOR YOUR PROMPTNESS.
Herbert Westfall
Robert D Service Provided:
Garage Door Opener Repair
Technician:
Review:

EXCELLENT SERVICE FROM ROBERT THANK YOU -
Edward Steele
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.
Mary ann Costello
Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Wonderful, prompt service. Friendly technician. Highly recommend Rob and Precision
Tim Jones
Robert D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Five star for sure! Rob was great; knowledgeable and friendly! We will certainly use him again for our garage door needs...thank you!
Andres Orffeo
Robert D Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

We needed a new garage door opener and I had no idea who to go with. I decided to give Precision a try because they had the highest ratings across the sites I checked. I understand why they have good reviews. They came out the next day and arrived ON TIME! Rob was awesome! He measured the space he had to work with and explained what he would have to do before he moved forward. The price for the new Installer was fair and he even waited while I confirmed the price/job with my husband. Once everything was installed, he explained how it worked and even gave us tips for keeping our garage door working longer. I would recommend Precision to anyone. In fact, we are calling the Gutter Side of this company because the installation went so well. Thanks Precision!
Elizabeth Walla
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I still need to schedule for the install on my opener, but so far service tech, Robert, was very helpful....no pressure...let me know what was available...prices....and is letting me call back when I'm ready for installl
Cindy Cirrincione
Robert D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

technician was very thorough and provided excellent advice and service.
Robert Kocieniewski
Robert D Service Provided:
Garage Door Repair
Technician:
Review:

Garage door went down and Precision was there a few hours later. Same day service was fantastic. Robert our repairman was very friendly and knowledgeable. Would recommend Precision.
Dennis Long
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service tech was very nice and explained everything that was wrong and advise repair work as needed. I would recommend precision without any concerns. Thanks
Ed Davis
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Rob was highly professional and had our garage door repaired in no time at all!
Andrew& Bethany Dunn
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I went from a repair call to a lifetime customer! Initially, my husband and I called Precision Overhead Garage Door Service to fix the springs which broken in half on my old 1980s wood door. Since usually, my husband fixes things around the house we never usually need to find an expert, but we thought this would be a bigger job and it would require an expert. I called around, and Precision was the quickest to get back to me along with sending out an expert to our house to assess the situation. The expert ended up being Robert who was supposed just to fix my springs, but ultimately, after comparing costs of repair vs. a new door was going to sell us a new garage door. The entire door buying process took under 10 minutes, which included looking at styles, colors, and what we considered a "no-brainer" - Choose to go with the lifetime insulated door with stainless steel parts! Everything was done electronically and sent to me via email which was so much easier than having paper copies of everything. I was able to get an install time setup, and they even send an email showing who will be coming to your house to install your door. The professional installer was Matt, who was on time, professional, and knowledgeable when we had asked some questions regarding the install process. The door went up in no time and worked on the first run with ease! Matt explained how the door worked along with making me aware of some general maintenance that I could perform on the door before the winter season! I was happy to see how well he cleaned up the garage area before leaving our house. This was by far the best experience that I have had on a customer level for any service work done on my house, and I would recommend Precision Overhead Garage Door Service to anybody who was looking for repair or replacement of their Garage Door.
Sarah Colacicco
Robert D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very professional and prompt service! We had all parts replaced earlier in the year & had a minor issue recently and they came out, took care of the problem & it was covered under the warranty, NO CHARGE! Wonderful company to deal with and their employees are extremely polite and professional!!
James Naples
Robert D Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The servicemen were professional, helpful and gave good explanations for services rendered. Prices seemed applicable and reasonable.
Maxine Baskervill
Robert D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Was extremely pleased with the repair/consultation. The technician showed up on time and was very knowledgeable. I will highly recommend your company to others.
Beverly Pawlak
Robert D Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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