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Ryan B
Tech ID#: 5
Reviews: 77
Average: 4.88 stars
Background: 10/2/2015
Drug Test: 10/2/2015

Ryan B

Technician
Ryan B has received 77 reviews, averaging:

Ryan B's Bio:

I have over 15 years of residential and commercial garage door experience. I am Bills and Sabers fan and in my spare time, when not entertaining my wife and children, I like hunting or fishing. I also just welcomed the birth of my 3rd daughter.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan did a first class job very neat and professional would not use anyone else. Work area was spotless when he finished and went above and beyond would highly recommend Precision to any one in need of garage door replacement or repairs.
Paul Trinkwalder
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.
Mary Gordon
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The quality of the technician's workmanship was very good (Ryan); however, the phone customer service needs improvement. There were scheduling errors; timing delays (I think the technician is overscheduled for the work needing to be done in one visit); and the attitude about "things happen" and " I guess we made an error in scheduling" is not very professional- minimal apology for the inconveniences.
Deborah Provenzano
A Response from: William Geary

I am so sorry everything didn't work out as you had hoped. We very rarely get complaints about our scheduling considering all information is posted directly on the invoice followed by email appointment confirmations. We will look into this to see if there are improvements that can be made.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 07/12/2018
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Do not request an estimate from AMHERST, NY location! You will/I had to do all the following up from getting quote to missed appointments. Was told Ryan was scheduled for pre install visit Wednesday 7/10/18 at 5 pm. No show and no call. Terrible customer service!!!
Joe Cole
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan did an exceptional and quick job! Very pleased with the outcome!
Bridget Grady
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a door and opener replaced. The door looks great. Thanks Ryan for the great job. Would highly recommend precision door!
Gayle Gleason
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same-day appointment, knowledgeable technician, awesome experience! I love my new opener and would recommend to everyone!
Kathleen Nowicki
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very satisfied with the quality of work and product. I would definitely recommend precision door.
Alan Lawson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are extremely happy with our Precision Door experience. As advertised, a technician was at our home the same day that we called. Everyone we dealt with was polite, professional and pleasant. Everything was done, on time, as promised and I would definitely recommend Precision to anyone.
Jim Hannon
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was more than satisfied…I was impressed!!! Ryan, who came to tear out the old California door, and install the new door, and new opener, reminded me of what it means for people to do whatever it takes, not to just get the job done…but get it done right! Ryan had a work ethic and pride in his work that is sorely missing from most employees, and businesses. He was nothing less than professional. His attention to all aspects of the operation (arrival, time management, installation, product use and management, clean-up, etc.), was flawless. Kudos to you, Ryan. Dealing with Precision was a totally delightful experience from beginning to end. Ordering, purchasing, and installation could not have been any easier. So….to answer your question…YES, emphatically, I would recommend Precision Door in a heartbeat; and, I already have. Everyone who sees the door, asks “who installed this?” and I’m delighted to tell them. Even people who always find fault with everything, could find nothing to say but… “great job.” Bravo to Precision for hiring and training such competent workers. They make your business very impressive and highly recommendable. Keep up the great work. Sincerely, from a Very Satisfied Customer, Deborah Rybarczyk
Deborah Rybarczyk
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

took care of all of my concerns after installing garage doors
Kenneth Adamowich
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The install of our new garage door and door opener was quick and efficient. Everything is working great. The installer was especially thorough in explaining the features of the Liftmaster opener and answered all of our questions. The installer seemed very knowledgeable, experienced and friendly.
Jim Matyjasik
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful experience dealing with associates of Precision Door. The initial meeting was with Mike, who was personable and knowledgeable. His expertise helped guide me to a selection that was perfect for our needs and in keeping with the style of our home. The installation was done by Ryan who was thorough and friendly. He provided clear and detailed instructions on maintenance and care for our new door and the door looks great!
Debora Pallas
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My rating is a 5 The new doors look great and the new motors are quiet. Ryan did a great job installing and cleaning up when finished. He also reviewed everything I need to know regarding how to operate and maintain. will definitely recommend Precision to my family and friends.
Catherine Knop
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We appreciated working with Anthony to select our new wooden garage doors. He was very patient as we took care to select the right stain. Our doors were installed today by Ryan and Robert who worked long and diligently to assure they were installed correctly in our older brick garage. They were very courteous and respected our property. We were also pleased that Anthony was on site during some of the installation. A secondary crew also arrived later to assist. All in all, we were very happy with our experience.
Jayne Murray
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had 3 quotes for my new garage door and even though the Precision quote was a $100 more they offered a lifetime warranty on parts and any service calls. The competitors that quoted me did not offer that kind of warranty. They only offered Lifetime warranty on the door and the motor. How can you not choose Precision one service call is a minimum $150.00. The Precision representative did a great job with insulation and was very professional and left the garage cleaner than when he arrived.
Ralph Russo
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing job! Marvelous products! The guys were wonderful...every little thing was cleaned up when they left. The doors are just what the house needed. Why did we choose your company? You gave us an estimate on a Saturday...the salesman was knowledgeable and honest about your products as well as what the other guys offer...your pricing is absolutely fair. Two new garage doors that are quiet, efficient AND gorgeous...what more could we ask !
Frank Barciniak
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, two garage doors installed yesterday. Disappointed in the quality of the window inserts, thought it would be a more rigid plastic insert. Thank you to all, especially Bill, manager of the project.
Ronald Fuerst
A Response from: Anthony Paruta

Thanks for the review Ron. The window inserts are made from the highest quality vinyl designed to be easily removable and replaceable. This is why they are flexible. You will never know the difference unless you need to clean your windows. They will come out and go back in easily. They are also warranted against fading and cracking.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with our new garage door. Service was great. Came exactly at the time the appointment was set-up, Called the day before to reminds us of the installation. Very clean and fast installation. I love the window inserts that I had installed. Everything from getting an estimate, ordering the door and billing was superior. Customer service was excellent. 5 star rating.
Marian Janiszewski
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installers were first rate,very professional and courteous.The door is gorgeous and adds so much to the appearance of the house.I highly recommend them!
Robert Getz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision Door to anybody in the market for a new garage door. professional, extremely knowledge staff ,cannot say enough about the company...
Steve Savorito
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The team was awesome. Very knowledgable and friendly. The whole ordering and check out process on the I Pad was great. The first appointment the tech admitted that he was not a "sales" guy but he did know his stuff and sold me on the product.
John Clouden
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan was professional and friendly. service was concluded two hours after I called to request a repair as the door was not rising smoothly. Ryan called, came out to assess and spoke to me on the phone, I didn't even need to come home from work. Precision took the blame for the needed repair and are replacing parts free of charge. Ryan was very knowledgeable and was able to fix the door while the parts are on order. I will certainly recommend precision to anyone looking for a garage door.
Ellen Settlecowski
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door did a great job. Very professional. I would strongly recommend them for any of your garage door needs. I am sure I will use them again.
Reed Morris
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision has been nothing but positive. From your very helpful office staff, to Mike, who came to my home on very short notice to service my door, to Ryan, who installed the new door. All were very polite and competent and did their work with care and, as your name states - precision. Thank you
Beatrice Engler
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was polite, reliable and timely.
Janice Freidman
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrific company. With hard working persons. Were on time, courteous and did a great job. Would deffinetly use them again.
Henry Pawlowski
Service Provided:
Install Garage Doors
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We started out simply needing new remotes for our garage door opener. On Monday evening, Robert P came out. When we called in initially, we advised we need 2 remotes, and that the light in our unit was malfunctioning. When Robert came out, the remotes on his truck were not working with our unit. In the end, he left us with one unit and the light issue persisted and was not diagnosed. We were charged for the service call and one remote. We did not feel satisfied, and called Precision back. Within less than an hour later, I received a callback from Bill, in which he profusely apologized for the fact that we did not receive enough remotes, and that our light issue was not resolved. Bill said that he would come out himself to diagnose our door and deliver and program a second remote Friday evening. On Friday evening, I was running late coming home to meet Bill. He was so calm and understanding, and patiently waited for me and got started on our work while he waited. When I arrived, Bill clearly, concisely, and knowledgably explained possible issues with our unit. He also gave me (at no charge) the second remote. I was so impressed with Bill's personality, knowledge, and expertise. Bill made up more than amply for the previous visit. I told Bill that his handling of the situation would ensure that we came to Precision when it came time for a new unit. Later that evening, my wife and I decided to "take the plunge" and buy a new unit. We contacted Bill back directly, and advised him of the decision. Despite the fact that he was busy and attending to personal business, Bill STILL took the time to field each and every one of my questions, explain every detail, and help us select the best unit for our needs. The following day, Sunday, Mike arrived to complete our installation. Mike was also very knowledgeable about all of the different units available, and helped my wife and I make the most educated decision on our purchase. Mike then inspected our door, and discovered that our spring and door rollers were in poor condition. It was a cold, windy Sunday and the football game was on, but Mike didn't care, rather, he took the time to completely replace everything for us, and properly and accurately install our new opener unit for us. Mike knew exactly what he was doing, and was comforting to speak with, and confident. The new door and parts are SILENT, and work wonderfully! Our new unit, the Lift Master, is top of the line and spectacular! We are beyond thrilled with the new unit, and remotes. In summary, Bill and Mike bent over backwards and went above and beyond to ensure that we were happy. They came out in adverse weather, dark, dreary conditions, but made our experience with Precision the best it could be. They have earned lifetime customers, and we are more than happy to spread the word about the A+++ experience we enjoyed with Precision! Thank you Anthony and Crew for everything! Happy customers from 2015 - ????, Chris and Lisa Wilson
Chris Wilson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything went well and the technicians were very good - especially working in this cold weather. It is difficult to rate with 5 stars - so how does 4.95 stars sound?
Ernelle Ponivas
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very unsatisfied with the work. Still don't have my issue resolved. When I call for service the gentleman that comes insists it's a problem with garage door opener. Which is not the case, sorry a garage door opener does not cause an uneven door.
April Griffith
A Response from: William Geary

April, I apologize for the inconvenience. It was a pleasure meeting you and your husband this week. You do have a problem with your opener, but that is not what is causing your problem. After using a level on your door it is perfectly level, but I have discovered a different issue. We will have Ryan out on Monday afternoon to make the proper adjustments to your door so it doesn't get stuck like it has been. Thank you for your business and have a Happy Thanksgiving.

Service Provided:
Garage Door Repair
Product:
Garage Doors
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