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Mario

Employee Avatar Second Certification
Technician
Reviews: 138
Average: 4.93 stars
Mario has received 138 reviews, averaging 4.93 Stars:
1 2 3 4 5

Mario's Bio:

I was born and raised near Frankfurt, Germany. At the age of 21 I moved to Basel, Switzerland to take a job with the Pharmaceutical company, Hoffman La Roche. After 11 years in pharmaceuticals I left for the U.S. and worked in logistics for several companies in the Buffalo area. I eventually got tired of living the office 9-5 life so I decided to bring my industry knowledge and talents to Precision Door. When not working I like to spend my time with my girlfriend and we like to travel to the Tampa area often.

Review:

I have been satisfied with this companies work and the service men they send out . Price was satisfactory for me too

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Your technician, Mario, did a terrific job and was finished with the work in far less time than he had estimated. The garage door now works better and quieter than it has in years. I would recommend your company to anyone who asks about who I used to repair my garage door.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Fast , great service. Tech was friendly and knowledgeable

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Service Provided:
Garage Door Opener Install

Review:

OUR TECHNICIAN, MARIO, WAS TRULY AN EXCELLENT REPRESENTATIVE OF YOUR COMPANY. HE WAS VERY PROFESSIONAL AND COURTEOUS. WE WERE HAPPY WITH HIS WORK AND HOW VERY QUICKLY HE DID THE INSTALLATION.

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Service Provided:
Garage Door Opener Install

Review:

when I got the "panic" call from my Husband who does NOT deal with stress well. I told him to go into the gat=rage & RIGHT next to the garage door opener was your sticker with your name & phone#... I then proceeded to call myself in the event he wouldn't & you guys were out within 2 hours which was GREAT!!! The only bad thing is we weren't prepared to have a $500.00 bill but apparently the last two times you guys came out pretty much everything was replaced except for the springs... So pretty much we have a brand new garage door & hopefully nothing else will go wrong... You guys are great! Thanks for the quick response & thanks for NOT charging after hour prices we definitely appreciated that!! Cordially, Lori & Eric Follendorf

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Extremely fast service. Was at my house within 90 minutes of call. Was a rather minor problem, serviceman made the required adjustments and was on his way.

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Service Provided:
Garage Door Opener Repair

Review:

I called. They had an appointment the same day. Very courteous repairman. Explained everyhthing clearly. Unfortunately I couldn't afford to purchase a new door at this time.

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Service Provided:
Garage Door Repair

Review:

Your technician Mario was wonderful. He was here right on time even a little early. He was very courteous and knowledge. And done in under an hour. He diagnosed what was wrong and we decided to replace our old opener with a new one. Its sooo quiet, I love it . I also love that it came with a wireless keypad on the outside. Thank you. Hopefully we will enjoy it for years to come.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Mario was very efficient and courteous. Service could not have been faster. Called at 9:30 and had a technician by 11:00.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

My garage door springs broke and I was unable to manually open it-car inside. Mario arrived about 2 hours later and fixed it. Great polite guy. Very informative. I honestly do not know pricing so I could have paid too much or I could have gotten a great deal, but I do know I needed it repaired immediately and that is what I got...with a great tech

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Service Provided:
Broken Garage Door Spring Repair

Review:

Service with 12 hours of previous night call service man good explanation of needed repairs

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Service Provided:
Garage Door Repair

Review:

My springs broke on my garage door today. I called and they said someone would be out that afternoon. They were there 25 minutes after I called. Great response time. Mario, the service tech came out and explained everything to me. The job was done in an hour. I couldn’t be happier with the service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The service I received was professional and prompt. Mario was excellent.

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Service Provided:
Garage Door Repair

Review:

I called Precision because my garage door springs had snapped. Mario Umbach was dispatched to my house and arrived right on time. Mario assessed the situation and advised me on my repair options. He was very professional and thorough. After figuring out what I needed he started on the repairs. You could tell he knew what he was doing, was very careful and kept his work area clean. He made the repairs in about a hour and now my garage door works like new. If you want a good quality job call and request Mario Umbach.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I needed a new remote but you charged me 149.00 for 10 minutes labor I think that is excessive. price gouging at its best.

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A Response from: William Geary

Hi Carol, The customer service rep should have quoted this price over the phone. There is a minimum charge of $149 for up to an hour of labor to deliver and program remotes and keypads. We listened to the call and she did not quote you properly. We have issued a refund for the $149.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

the service was great

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Service Provided:
Garage Door Repair

Review:

Quick reply and service. Mario was our service tech. I received a text with his photo and time expected, Showed up right on time. Friendly, professional and knows what he is doing. Was a pleasure doing business with him an Precision. I would highly recommend them for their quality products and excellent customer service.

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Service Provided:
Garage Door Repair

Review:

Experience was great from the moment I called until repair was done. Service tech (Mario) was at my house within an hour after calling and completed the repair in less than 45 minutes. Called another place before them and they still haven't called me back...So glad I called Precision to do the work.... Very happy with your service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Compliments to your company for fast responsive service and to your serviceman Mario, who thoughtfully addressed the issues with a perfect combination of professional and friendly.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

I was very pleased with the completed work and the professionalism of the installer. Great to know it was completed the day after I called with my problem. I would recommend your company to friends for certain

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I contacted Precision through the chat feature on the web site. I had no difficulty communicating what was needed - an estimate on a garage door opener replacement. Cost was presented up front and a technician could come same day. When Mario (technician) arrived, he explained what might be in greatest need of replacement and different price points for repair. I chose the mid-level garage door opener, which he had available on his truck. He got to work right away and promptly completed the installation. He explained the new features when he was done. I was highly satisfied with my experience, and would definitely recommend Precision and Mario for any garage door work you need.

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Service Provided:
Garage Door Opener Install

Product:
Cables

Review:

Great service. We called and within 2 hours they were at our house. We got a new opener in an hour. Just great service. I would highly recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Precision technician arrived early the next morning and installed the new Garage door spring. He was professional and friendly

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Service Provided:
Broken Garage Door Spring Repair

Review:

We had same day service on a holiday. Our serviceman called ahead of time and asked if he could come early which was appreciated. Our serviceman was personable and knowledgeable and explained everything well. It was definitely a 5 star experience. I would highly recommend Precision based on this experience.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I am very pleased by the service done by service tech Mario Umbach. He fixed the door fast and was very helpful by explaining the problem. It was high quality five stars job.

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Service Provided:
Garage Door Repair

Review:

Thanks Mario! You are always the consummate professional! Always prompt and complete satisfying service!

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Service Provided:
Garage Door Opener Repair

Review:

The dispatch service was courteous and knowledgeable. "Mario" arrived within an hour and replaced the broken garage door opener spring in less than 30 minutes! Highly recommended!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Called at 7am. Mario arrives at 11am. New garage door opener motor installed. Done at 12 noon. Great company to do business with.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I could not be happier. I called this morning (the day before Thanksgiving) and the woman said that someone could come today. By 10:30a.m. a tech was here and installed a new opener for us. Completely done in one hour. The tech was very professional and friendly.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Very pleased .repairman very knowledgeable and seemed honest explained all our questions .explained it would cost as much to repair as to replace as present door is 20+years. Made sense to purchase new.

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Service Provided:
Install Garage Doors

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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224