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Mike A

Mike A Second Certification
Technician
Reviews: 9
Average: 4.44 stars
Mike A has received 9 reviews, averaging 4.44 Stars:
1 2 3 4 5

Mike A's Bio:

I am from Chaffee NY and now reside in Strykersville NY. I started out doing tree work and also had a job working with TSA when I lived in Denver. I also dabbled in overhead line work before finding my career here at Precision. When not working I live hanging out with family and friends. I also hunt, watch Nascar, enjoy camping and nothing beats a good bonfire.

Review:

Nice and easy to deal with, called and had a repair tech (Mike) at my house in less than two hours...even received a call from Mike informing me when he'd be there, and showed up within a minute of when he said he would. Mike presented me with my options for the repair, and did the job as expected, nice and quick. When it's time for a new door purchase, Ill be coming back to Precision.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I have a garage door that misses a remote. Contacted Precision and the technician (Michael Anna) arrived on the same day. Programmed a new remote and fixed an old wire issue. Reasonable price and very professional!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

The technician who came to our home to repair our garage door did an excellent job. I would rate him 5 stars. He was professional, knowledgeable and personable. He corrected the problem and answered all of my questions about new garage doors.

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Service Provided:
Broken Garage Door Spring Repair

Review:

If you are considering using Precision Door Service, make the call now! They are very efficient, friendly and professional. Our technician Michael Anna worked extra hard to overcome a pre-existing design flaw in our garage door set-up. He was very meticulous with his work to insure that our door was working safely and correctly. He even took notes, in case he came across this situation in the future! He also took the time to pet my barking dog! Excellent customer service, friendly demeanor and professional work! Thank you, I am very satisfied!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am not happy with the service I received today. I was quoted one price for the part of 250. When I questioned that, I was given a second quote of 150. I accepted the price of 150 and part was installed. I paid by charge and signed the ipad without seeing the invoice --my fault, although I did say before I signed --$150, correct?. When I checked my invoice it was 175. When I questioned the price,l, I received a call from the tech. He told me it was miss communication and that he told me it was 175. I will not recommended precision door to anyone as I feel I was deceived about the price. I should have asked to check the price before I signed the invoice, but I took him at his word. Very dissatisfied

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A Response from: William Geary

Frank, I apologize for the confusion. However, the technician insisted he gave you an estimated price before he looked up the price and then told you the correct price, which you repeated back to him. We normally don't play he said she said, but we issued you a refund regardless.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Wow! What service. First, when I called I never expected that an appointment could be made as quickly as this. I was emailed a message confirming the window I could expect the service person to come right after I hung up the phone. Shortly after that, I received a text message from the service person with the time he expected to come. Here's the shocker-it included a picture of the repair man. Great for seniors to be able to identify who's coming. He arrived ON TIME and introduced himself. The only entrance available was my front door. He offered to remove his boots before entering. Very thoughtful. He explained all of the options available to me and I selected the one that best fit my needs and level of use. No pressure on any options. I respect this. He was polite, respectful, and responsive to my specific needs. Th company has a great website that introduced the service folks and their managers. I really appreciated their use of technology (email, text, and even a live chat with a very polite help person). Finally, after visiting visiting the website, I found that they had an A+ rating with the BBB. I would recommend them to anyone and already let my sister know how we were treated. Great company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great, quick, friendly service. More expensive than I anticipated, but problem resolved.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

1 2 3 4 5
Date: 01/30/2019
Garage Door Repair
,
Review:

Prompt and professional!!

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Service Provided:
Garage Door Repair

Review:

Garage door spring and gear replaced. We were very satisfied with the work and time of service. We would highly recommend your company. Thank you

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Service Provided:
Broken Garage Door Spring Repair

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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224