4.9 1 2 3 4 5 159 Reviews

From Tonawanda, NY Homeowners

Garage Door Repair in Tonawanda, NY - Page 5

Precision Garage Door

Same-day garage door repair in Tonawanda, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Tonawanda, NY FREE Service Call With Any Repair Valued at $69

Serving Tonawanda, NY

Proudly serving the Tonawanda community with same day service.

Service truck

Local Garage Door Repair in Tonawanda, NY

Precision Garage Door of Buffalo NY provides same-day garage door repair in Tonawanda, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Tonawanda homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Tonawanda and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 159 most recent customer reviews

Customers in the Tonawanda area consistently describe Precision Garage Door of Buffalo as prompt, professional, and easy to work with. Reviews highlight knowledgeable technicians, clear explanations, smooth installations and repairs, and strong results on garage doors and openers. Many customers also praise courteous office support, clean work sites, and a low-pressure approach that helps them feel confident in the service.

What Customers in Your Area Mention Most

Professionalism (78) Customers repeatedly describe the staff and technicians as professional, courteous, and well-mannered, with many noting a polished, respectful experience from start to finish. Responsiveness (57) Reviews frequently praise fast callbacks, prompt arrivals, and quick follow-through when customers need an estimate, repair, or installation. Communication (52) Customers often mention clear explanations, step-by-step guidance, and helpful updates that make the process easy to understand. Expertise (49) Technicians are regularly described as knowledgeable, thorough, and able to diagnose issues, explain options, and complete the work correctly. Speed (46) Many reviewers note that repairs and installations were completed efficiently and, in several cases, sooner than expected. Service (41) The company is praised for friendly, helpful service from the first call through completion, with customers saying the experience was smooth and customer-focused. Workmanship (39) Customers consistently compliment the quality of the installation and repair work, including neat finishes, proper adjustments, and doors working better afterward. Friendliness (33) Reviewers frequently call out friendly, pleasant, and approachable technicians and office staff who make the experience comfortable. Cleanliness (24) Several reviews mention careful cleanup, removal of old materials, and leaving the work area neat and spotless.

Recent Reviews from Tonawanda, NY

SHAWN SHAPIRO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was very good. My technician went out of his way to make sure my install went pefect!

Matt C

Commercial: Matt C

Service: Garage Door Repair

Product: Springs

Raymond Byers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 03/06/2015

i am very very pleased with the service i have gotten from PRECISIO DOOR COMPANY ,THE WORKER ROB HAS ALLWAYS BEEN A GENTLMEN AND HAS ALLWAYS RESPECTED MY HOME BY TAKEING OFF HIS WORK BOOTS WHEN HE HAS COMPLETED THE JOB wiith employes sucu as him your business will grow bigger and faster than another firm which i chosse not to name ,in short thank you for your timely appoinmets and the time spent working on my home. sincerly/and keep up the standard of excellent work MR RAYMOND B BYERS SR.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Margaret Witkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 02/27/2015

Technician Mike Holbok arrived within 2 hours of my first call to Precision. He explained everything about the new opener after first asking my needs. The work was performed perfectly , Mike was polite and cleaned up after himself, including taking away my old opener! 5 stars for sure!

Service: Garage Door Opener Install

Product: Garage Door Opener

Richard Andrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 02/14/2015

Bill called me in the morning and let me know what time he would be here. Arrived exactly on time, asked me if I had any questions and went straight to work. Yesterday was probably one on the coldest days this winter so far and not a single complain form Bill or Brian about it. The guys installed two single garage doors on my old garage, one with remote and one without. They were courteous, hardworking and did a fantastic job on this install. Bill walked me thru all the items I needed to know once he was done and they even removed and disposed of the old wooden doors they replaced. I wish every service experience was like this one! Thanks again guys, great job.

Service: Install Garage Doors

Product: Garage Doors

Jo Hewitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt and efficient. Garage door works more smoothly and quieter!

Service: Garage Door Repair

Product: Garage Doors

Kerri Jasen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 01/30/2015

I am very happy with the repair that was done on our garage door this morning. Mike H. is professional, knowledgeable, speaks in terms that I understand, proficient, and timely. I am happy with the price as well, considering the labor and replacement of parts that had to be done. I appreciate that he provided me with instructions for the best future care and his thoughts on the garage door that we have (we didn't have it installed; it was there when we bought the house 4 years ago.) Thank you very much for your great service and honesty!

Service: Garage Door Repair

Product: Cables

Linda Haner-mele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I highly recommend Precision Overhead Door for all your garage door needs. I was most impressed with Precision from the first meeting. The tech was prompt in coming over to provide an estimate, explaining the openers they stock, recommending the proper opener for my needs,and setting a convenient install date. The tech arrived as expected to install, installed the opener, performed maintenance on the existing door rollers, cleaned up afterwords, and was polite and courteous. I am very happy with the service from Precision Overhead Door.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Remotes / Keypad

Judy Tyler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Was very happy with the experience....the technician was very prompt and courteous and answered all my questions. Would definetly call Precision again if I ever have any problems pertaining to my garage door and/or opener!

Response from Anthony Paruta Business Owner

Thank You Judy, We appreciate your business. Im glad Anthony did a great Job.

Service: Garage Door Opener Repair

Product: Springs

Vince Karam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 01/10/2015

Great Local company to deal with, very honest and personal

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Springs

Linda Hankinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I received a flyer in the mail from Precision door and decided to give them a call. I was surprised when the receptionist said a representative could come to my home on Sunday. He did - and he was wonderful! Michael Holbok was so friendly, efficient and professional. I was very impressed. The product (new garage doors and rails) look wonderful and the price is very competitive. I am calling another company for an estimate so I can compare. You will hear from me again soon. Thank you! Linda

Service: Install Garage Doors

Product: Garage Doors

John L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Robert came out to access the repair and was very thorough going over the options. Based on his great advice, instead of just fixing the problem, I decided that replacing the door would be best. I originally scheduled the appointment for Halloween as I was off work that day. I then found that I could not open the door so informed the owner that I was available the coming Monday. He was able to give me the appointment. Ryan was our installer and did a fantastic job and even helped move stuff out of the garage so he could work. The clean up was so good, one could not tell they were even here. Price was very fair. I highly recommend this company.

Service: Install Garage Doors

Product: Garage Doors

Carol Sinclair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 10/09/2014

Mike called and asked what time would be convenient for that morning. I had been told a technician would be here between 8am to noon. He was here about 9:30 or so. He went right to work checking my garage door and replacing the rollers. He was patient and answered all my questions so I could understand what was going on with my garage door. I appreciated his thoroughness. I would recommend the company highly.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Garage Doors

Jim Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 05/12/2014

Work performed was total replacement of worn parts including door springs, cable pullys, and rollers; it is like having a new door. The cost was higher than expected. I mentioned the repair and cost to work associates and thought the price was high and recommended other garage door businesses they used.

Response from Chrissy Okonzak Business Owner

Jim we aren't the cheapest company, but a scary fact is that with normal use, industry standard parts are designed to last only 5 years. That is why we use high cycle parts and lifetime warranty them. It's a warranty backed by quality not gimmicks. Thanks for the review. We appreciate your business. Anthony

Service: Broken Garage Door Spring Repair

Product: Rollers

Kelly Bossert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Hi, I HAD to write about my experience with your company! I needed the codes changed on my garage door. Bill was sent out to help me. He not only changed the codes but looked at the whole garage itself and quickly fixed some of the small issues I had. Not only was he professional but he was kind, easy to talk with and sensitive to my situation. It was like having a family member helping me. I will use your company again! Thank you!

Service: Broken Garage Door Spring Repair

Alvin Marohn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 02/24/2014

Called monday morning approximately 10:45, technicians arrived at 12:45.Solved problem quickly and had door working within 20 minutes. The 2 gentlemen were very good and professional. Very pleased from initial phone call to the end of service call. Would recommend to friends and relatives.

Service: Garage Door Repair

Product: Garage Door Opener

Roy Berube

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 02/22/2014

This company uses a good business model with competent technicians, 1 Answer the phone, 2 Show up on time, 3 When the customer needs the service, even if it is a weekend. Good Job Patrick.

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Charles Nocera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 02/10/2014

Bill was very helpful in getting my door up and running very pleased with the service and with Precision garage door. I will also offer your services to other

Service: Garage Door Repair

Product: Springs

Dennis Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found Precision via Angie's List when I backed into my old, crappy needed to be replaced anyway door. What a professional bunch of people! The sales process was quick and easy. Installation day was only two days later on the coldest day of the year so far. The guys worked tirelessly with freezing fingers and no complaints. Each person knew what to do and when to do it. The door was installed flawlessly, tight to the frame and the lift was absolutely silent (pretty surprising for such a heavy door). We had a somewhat unusual opening, so they had to return with jamb seals, but they were right on time as promised and the job completed. I will also enter a response in Angie's list. All in all, 5 starts and a recommendation that you can't go wrong with Precision!

Service: Install Garage Doors

Product: Garage Doors

William Abrams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick, timely, and friendly service when repairing my garage door in the bitter cold. My thanks and appreciation.

Service: Garage Door Opener Repair

Dennis Erikson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 12/24/2013

I was very satisfied with the work Ryan did. He worked for as long as it took to install my new garage door and I didn't even see him take a lunch break. He came back when I had a minor issue a couple of days later. It only took a minute to fix and have not had an issue since. I would recommend them and will call them again when and if necessary. Dennis E.

Service: Install Garage Doors

Product: Garage Doors

Michael Hillicker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 12/02/2013

Service tech Michael was great. Thanks for his fast and efficient job. It was wonderful because we were unable to open the garage door to get our car out. Thanks again, The Hillikers

Service: Broken Garage Door Spring Repair

Product: Springs

E Haller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 11/23/2013

I was pleased with the same day service and the quality of the job.

Service: Garage Door Opener Install

Product: Garage Door Opener

Harold Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 11/08/2013

I went to the website and then decided to call. Bill is an excellent service technician and a good guy. my remote had stopped working and he showed me that my opener was shot.the new opener works fine along with the accessories. my previous unit was old so this is a nice upgrade and I thought the price was very fair. it was done in under 2 hours. good business, call them with confidence. thank you.

Service: Garage Door Opener Install

Product: Garage Door Opener

MARTIN BERNAS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Order and install of new garage door was a totally smooth and efficient process in all respects. I was especially pleased with the installer who did first-rate work.

Service: Install Garage Doors

Product: Garage Doors

Cheryl Celotto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 08/09/2013

I had an issue with my garage door not opening. After Bill came by to inspect the problem, a sensor needed to be replaced in the operating system. As it was covered by warranty, I was pleased. After the part came in , they were able to come by the next day and install the new part. I was able to go to work and leave the garage door open. When I came home I noticed how quiet the door was. They must have adjusted and greased the runners! A nice surprise. Very professional and trustworthy. I made a good choice in my initial investment.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

THOMAS EARSING

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

was on a flyer collected

Service: Garage Door Repair

Product: Garage Doors

MARGRET SMITH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill was extremely competent and very pleasant! He completed the work well within the time frame he mentioned, and the garage now operates perfectly again.

Service: Garage Door Repair

Product: Cables

BRUCE HARTZFELD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

GREAT SERVICE-------------SAW IN YELLOW PAGES

Service: Garage Door Repair

Product: Garage Doors

Daniel Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kenmore, NY 02/06/2013

Thank you for a job well done.From start to finish ,the service provided was very professional.Bill Geary was very forthcoming with regards to not putting good money into bad (old door and opener needed replacing).Ryan Buil was very professional and more willing to please hard working and very courteous. Ryan is a true asset to your company.

Service: Install Garage Doors

Product: Garage Doors

Carla Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very informative about everything we needed . Great recommendations and service!

Service: Garage Door Repair

Product: Cables

Ready to Experience 5-Star Service?

Join your Tonawanda neighbors and let our experts take care of your garage door.

Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127