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Patrick M
Tech ID#: 3
Reviews: 143
Average: 4.96 stars
Drug Test: 9/22/2015

Patrick M

Technician
Patrick M has received 143 reviews, averaging:

Patrick M's Bio:

Patrick has been with Precision for 5 years now. He was born in Syracuse and raised in Cheektowaga New York. He attended Erie County Community College and then traveled to Florida to provide hurricane relief with FEMA. He lives with his girlfriend and together they have a beautiful daughter.
Review:

Mr. Geary, I am so pleased with the service I have received from your company and your technician Pat Murrett that I will surely keep your phone number handy for the future and make sure my family and friends know the good service I received. It started from the call I made at 8:30 Sat. am and was told that I could expect service between 9:00 - 11:00. At around 9:30 Pat called and said that he would be at the house in 20 min. When he arrived he immediately diagnosed the problem and made the the best most economical repair recommendation. He displayed outstanding technical knowledge and very good customer relationship skills. "Outstanding Service". "Nice Job Pat".
Jerry Moran
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

This is an exceptional company. I was able to get a same-day appointment on a Saturday to eliminate a noise problem. Pat Murrett was my technician today and eliminated the noise by replacing the chain rail. Great Job Pat. To my surprise, the replacement was under warranty, which Precision honored. Not only will I continue to call Precision to service my garage but I've told others to do the same. The one thing I noticed was that the same technicians are working for the company since I had my door installed - very little turnover (if any) means the company is great to work for and even better for their customers!!
Deb Z
Patrick M Service Provided:
Garage Door Repair
Technician:
Review:

Pat called and advised when he would be arriving for the appointment. He was friendly and courteous and found the problem with my garage door opener immediately. He made the necessary adjustments and was finished in less than 20 minutes. I would recommend Precision to anyone in the market for a garage door. Great service! Thanks!!
Barbara Perez
Patrick M Service Provided:
Garage Door Opener Repair
Technician:
Review:

Any dealings that we have had with Precision have been excellent...!! Appointments are set up immediately and service is great. We are very pleased that we called Precision for our garage door...!!
Jim Hannon
Patrick M Service Provided:
Garage Door Repair
Technician:
Review:

What an amazing company. I called on a Saturday afternoon, and had service within 2 hours. I am very pleased with the prompt and courteous service provided to me, at a very reasonable price. Patrick M. is an outstanding professional technician, very knowledgeable and efficient. He had the job completed in no time. He was very pleasant to have at my home. I look forward to him servicing the rest of my doors in the future. Your company will have my vote for excellence, as well as having an outstanding employee. Thank you.
Jeff Jepson
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mr. Geary: This is my first time using Precision Door Services, and it was a fine experience. I want to thank those who select the men who work for your fine company. As is my custom, I did review the many comments that satisfied customers have made, and thus my call to Precision. Pat Murrett was my service gentleman, and he was, as I expected, knowledgeable and very clear in describing the trouble that I was having with my door. As I said, I expected him to be in the possession of such knowledgeable, but what I really look for in people who provide customer services are personality, character, trustworthiness, and kindness. Lets also not forget to mention - pleasantness. These are attributes that employers cannot manufacture, but do themselves well when hiring those who are in the possession of these qualities. We the public get to know you through them. To you and all of your staff, my best regards. Dr. W. T. Carter U.B. Faulty (Retired)
Wesley Carter
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Pat was very professional while repairing my garage. I would highly recommend Precision!!
Russell Welker
Patrick M Service Provided:
Garage Door Repair
Technician:
Review:

PATRICK M. WAS POLITE, KNOWLEDGABLE, AND PROFESSIONAL. HE GAVE US GREAT CUSTOMER SERVICE. WE WERE VERY IMPRESSED WITH HIS HONESTY! HE IS AN ASSET TO THE PRECISION GARAGE DOOR COMPANY. WE HIGHLY RECOMMEND HIM TO ANYONE NEEDING SERVICE!
Linda Maze
Patrick M Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I choose Precision because they helped me with another problem I had earlier in the year with my garage door. I called Precision and just over an hour later Pat was at my door. Pat was wonderful! He found the problem within 5 minutes. I needed new springs and rollers. The work was completed in an hour. In the future, if I have any garage door issues, I will call Precision. Hopefully Pat will be available, a knowledgeable gentleman, a true asset to the business!
Guy Schiavi
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We had a situation where we needed a garage door that had come off of its tracks fixed fast. Contacted Precision who handled the situation very quick. Customer service staff was very professional and our garage door was fixed and working in only a couple of hours after the service call was placed. Thanks for a great job Precision Team!
Bob Braun
Patrick M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.
Kate Martinez
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Fast, efficient service...
Brenda Fernandez
Patrick M Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

The service and young man were outstanding. I definitely would recommend this company.
Cindy Trowman
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

One of the most responsive companies we've ever dealt with. There are a number of reasons: punctuality, clarified options, costs and previous dealings. The company rep (Pat) was a true gentleman, patient and very informative in assisting us in choosing a great door and assembly. Thanks Pat!
Brian Smistek
Patrick M Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

My original call was for service on my existing opener. Patrick was professional and polite - on time, explained the mechanics, and offered a few options. I chose to replace the opener and the work was completed within 90 minutes. Very happy with the service and opener.
Joy Guarino
Patrick M Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Prompt, courteous service
Diane Balodis
Patrick M Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service. Service technician, Pat, was excellent. Will recommend Precision any time I hear of someone with a garage door issue.
Paul Thomson
Patrick M Service Provided:
Garage Door Opener Repair
Technician:
Review:

We chose Precision Garage Doors because of their Lifetime Guarantee, quality products, quick response to our needs and follow up. Precision also offered to put on a temporary spring so we could still use our garage door while we were waiting for our new door to be ordered and installed. This was a huge benefit to us. We highly recommend doing business with Precision Garage Door!
Lisa Cirillo
Patrick M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I appreciated the prompt and courteous service!
Ronald Curry
Patrick M Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I would highly recommend this company. They came out within a couple of hours of my call to them. Patrick Murrett was the technician that came out to my home to fix my garage door. He fully explained what was wrong and what my options were. He was very professional and courteous.
Carrie Basista
Patrick M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Service is excellent! This was the second time we used Precision Door. They are very quick to respond, even on the weekend! Pat was great, he immediately knew the issue and helped us choose the best opener for our needs. We got the PDS800 and the opener is so quiet it's amazing! We will definitely use them again.
Andrew Enright
Patrick M Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

First rate service and competence. Technician Patrick a pleasure to work with.
Robert Milch
Patrick M Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

I'm so sorry to say, bad experience! Price is too high, installed cheap products (opener). I wouldn't recommend!
Jee S
A Response from: William Geary

I wish you could reveal your real name so we could address your concerns. You can also call us. We only use the absolute best products. In fact, a majority are not even available to the public or our competitors.

Patrick M Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

The service tech did meet our expectations. He explained every item in detail & repaired the spring very efficiently. He was very professional & polite and my wife & I are very pleased with Precision - definitely a 5-star company.
Dennis Scere
Patrick M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very impressed and satisfied with the customer service, personnel, professonalism, knowledge and repairs done by Patrick. Got this through Angie's List and very pleased all around. ***** for both!
Linda Caffrey
Patrick M Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Patrick was polite and professional. I will call Precision Door whenever I need my garage door serviced. Thank you very much
Philip Durkin
Patrick M Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Awesome service! Pat M. came to my house to do my quote. It was quick and easy, ge was done in under 10 minutes. Very knowledgeable. Matt C. was the one who installed my door and I couldn't be happier. He did great work and did it quickly. Both guys were very personable, friendly and professional. Great experience all around and I love my new door!
Amanda Kirchhoff
Patrick M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

After attempting to program new garage door remotes, we found that not only would they not work but our old ones now didn't work either. We called Precision on a Saturday afternoon and were pleased to get a person, not an answering machine. The serviceman came at the promised time on Monday and discovered that we'd bought the wrong remotes. He had the right kind in his vehicle, though, and very soon everything was programmed and working again. I would definitely recommend Precision.
Dennis Garland
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

patrick was awesome, great job took his time to triple check everything.
Shane Bozack
Patrick M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service. Everyone I dealt with was pleasant and professional. Technician named Pat who came to the house was awesome.
Bob Pokrzyk
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
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