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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 1205 reviews, averaging 4.94 Stars:
Review:

I've had Precision Door service many times before. You're the best! Reliable, competent, with personable, knowledgeable service people.
Camille Boczar
Mike H Service Provided:
Garage Door Repair
Technician:
Review:

I needed a complete single rebuilt package. I bought my house 5 years ago and I have no idea how old the garage door opener was. I was sure the opener was on borrowed time. The opener fell apart at 10 AM. I called Precision and within 2 hours a repair man was on his way. His name was Bob and he was professional and took the time to explain everything I needed. I couldn't be more pleased with the service and Bob. I rated the service 5 stars. I will recommend Precision to my friends and family. explained
Laura Peacock
Bob D Service Provided:
Garage Door Opener Repair
Technician:
Review:

Before I selected Precision I went on line to read reviews on a few companies. Chose Precision because of positive feedback. I'm glad I did. Technician arrived within two hours of call. Rob thoroughly explained all options available for service call I initially made. Super nice, professional and neat worker. Very happy with model I chose, appears efficient and quiet. Same day service. Would highly recommend this company.
Carolyn from Lancaster
Bob D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Pat is wonderful - called to say when he would arrive and arrived right at that time. Came to repair the garage door opener and did it quickly and efficiently. I have recommended Precision to several other people, and will continue to do so. Thank you for being trustworthy!!!!
Nancy Weisbeck
Patrick M Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Mike did a great job,he's a credit to your company and I were still in business I would hire him in a heartbeat.
Carl Manzella
Mike H Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were informed who was coming to install our new door and when they would be coming. They arrived when they said they would and we were very satisfied with the installation. I would recommend Precision Door to friends and family.
Kathleen Gingrich
Joe C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Tech was great ! Easy install , hassle free . From start to finish it was a five star experience
Joseph Meli
Travis Service Provided:
Install Garage Doors
Product:
Cables
Technician:
Review:

Great job. Rob is the best. Here and done in 45 minutes.
Gerry Zoladz
Bob D Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Just finished talking to Mark from Precision Doors. He did a great job informing me about the process of repairing my door. His knowledge and professionalism made me feel comfortable. I have confidence that this is the right decision. Great company.
Ed Little
Mark C. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

because we had them before and was very satisfied with them but I do want to file a complaint about the guy that came out to give us an estimate his name was barry and he was really rude when I asked him to take the garage door down cause my mom had to get her car out anad he did not want to do it and then he got really nasty with me.
Debbie Hoey
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.
Gary Junik
A Response from: William Geary

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Mark C. Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

The quality of the technician's workmanship was very good (Ryan); however, the phone customer service needs improvement. There were scheduling errors; timing delays (I think the technician is overscheduled for the work needing to be done in one visit); and the attitude about "things happen" and " I guess we made an error in scheduling" is not very professional- minimal apology for the inconveniences.
Deborah Provenzano
A Response from: William Geary

I am so sorry everything didn't work out as you had hoped. We very rarely get complaints about our scheduling considering all information is posted directly on the invoice followed by email appointment confirmations. We will look into this to see if there are improvements that can be made.

Ryan B Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

5 stars. Bob identified everything relative to the proper repair. Great working with him.
Jack Naffky
Bob D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Hi, Bill, Three years ago YOU rebuilt my large garage door. I have been so incredibly satisfied, I have told all my friends. It is a wooden door and I could not obtain a matching door for the second garage door for my second door. When the touchpad on my second door was inop, naturally I called Precision. Mario, today's service person was THE GREATEST GENTLEMAN EVER! He explained the options, extremely well, not trying to Influence me. He was very well organized, neat, professional. I would be proud to recommend him/Precision to anyone! He is definitely an asset to Precision.
Phyllis Cuviello
Bill G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Manager:
Review:

I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.
Ed Loeffler
A Response from: William Geary

Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.

Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great work by the service tech Barry, highly recommend this particular technician. Barry was fast, professional, and very courteous. He told me exactly when he would be arriving and was in and out of his truck to perform the repair in
William Murray
Barry Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I would definitely the performance a 5 star rating. Michael Holbok was the technician who installed a new garage door opener. He was great and knew what he was doing. When I called with the problem he was here within an hour and was neat and efficient. I would highly recommend your company to my family and friends.
Paula & Edward Mash
Mike H Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

completly satisfied with service and install by Mario
David Beebe
Mario Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

This business is awesome! I called Precision Friday morning regarding my garage door opener not working. I was lucky to get an appt. that afternoon. I was told that a tech would be here between noon and 4:oo pm. Well at 12:05 Mike showed up and he was excellent! Mike was friendly and explained what was wrong and that he could repair /replace the opener. Well within an hour I had a new opener and I decided to get a new garage door. (price was right) Mike is very friendly and had the knowledge to assist me in replacing the opener and making a choice for the new door. A great big THANK YOU to Mike and Precision.
Cynthia Walczak
Mike H Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Your installer Matthew was great. He cared about our property, was professional and courteous. Thanks for a great job. Love our new door.
Bill Roberts
Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

My experience with your company was excellent. Travis did a great job installing my new door and opener I would give him a 5 for sure. He went through everything with me and cleaned everything up before he left.
Aaron Payne
Travis Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Very pleased with assessment of my overhead garage door. It hasn't been reliable over this past year and now I know why. It's 17 years old and is showing it's age. Mario showed me the signs of wear and rust and the strained motor sound and explained my options. I appreciated his honesty and expertise. I'm looking forward to the installation of my new garage door not only for my peace of mind, but for the resale value and capital improvement benefits. And the curb appeal!
Heather Randall
Mario Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Called 8:30am. on a Friday, to replace broken safety sensor, promised between 10:00-12::00, technician called at 9:00, here at 9:15 all done by 9:45.
Ron Pierce
Bob D Service Provided:
Garage Door Opener Repair
Technician:
Review:

MATHEW CARBERRY HE DID A EXCELLENT JOB FOR ME! I WOULD GIVE HIM SIX STARS.
Richard Norek
Matt C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Purchased a new garage door from Precision and had it installed by Joe C. Joe did a great job removing my old door and installing the new one. He was friendly, knowledgeable, and answered all of my questions. Can't overstate how satisfied I am with the quality of his work and professionalism. Will recommend Precision to friends and family.
Bruce Baer
Joe C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Tech Bob Dreslre took time to explain every option available to me. Job was done in my opinion very professionally and in s timely manner . Thanks for your service Bob!
Robert Gwozdek
Bob D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mark was very efficient.. I was very pleased with my garage door opener installation.
Anthony Ceasor
Mark C. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent!
Dan Biddlecom
Bob D Service Provided:
Garage Door Repair
Technician:
Review:

Mario. Very nice man, very professional. Explained everything and corrrected the problem. You are very lucky to have this man on your staff. I was so surprised at his professionalism and yours for answering so quickly.
George Brown
Service Provided:
Garage Door Repair
Review:

The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!
Michelle Martin
Service Provided:
Garage Door Repair
Product:
Cables
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