Todd Koch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company. Excellent service. Robert Dressler, the service guy, was amazing. He was very thorough and explained everything in detail. My garage door never worked so well. I highly recommend the whole company.

Mike Raro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the work that was done. Bob was very friendly and knowledgeable. I highly recommend this company.

Tony Walton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day response, two single-car garage doors repaired, moving parts completely replaced and upgraded in two hours with no mess or interruption. Robert Dressler of Precision Door is a friendly, experienced, and highly effective technician. Highest quality professional work carried out wth no unnecessary pressure to buy more than was needed to restore like-new functionality. Strongly recommend this company and individual for anyone needing garage door repair or replacement!

David Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This morning my garage door would not open due to cables having snapped. I called Precision to have it repaired and was told that a technician would be here between 10 and 2. He was here just after 10 which was great. Bob Dressler was knowledgeable, friendly and quick! He explained everything that needed to be done, had all the parts on the truck and got the job done in less than 90 minutes. The garage door works like brand new now. Great job. Highly recommended!

Samuel Pitrola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My tech Rober My technician Robert he was top notch. He knew his job + worked very neat and clean and he was done in an hour and a half and then explained everything to me + told me. Don't hesitate to call if anything's wrong. It's lifetime warranty anytime day or night so I really appreciate that. I am glad to had picked the precision over at door

Maureen Saab

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service is professional and Robert is personable as well as professional. I have been pleased with the service and quality.

John B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door stopped working one day before we were closing on the sale of our house. Precision came out same day, fixed the issue in less than an hour, and for an extremely reasonable price. Bob saved us from a major headache!!!

James Schultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely happy with the install of a new garage door opener. I also got a new pad and 2 remotes. Outstanding customer service and very reliable

Karen Malaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob did a wonderful job replacing the motor. He did a thorough explanation of how to use the new equipment.

Joe Buonocore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob was excellent from start to finish. He called when he was on the way, and gave an estimated arrival time. (BTW he was also same day service) When he arrived he talked to me about what we were dealing with, reviewed the situation with me as he looked at all the components of the needed solution, and then went to work. No pressure no sales pitch, just how we were going to get things fixed today. While he was finishing up, he answered some other general questions and also took a minute to make sure everything else on the door and tracks looked right. Great experience from start to finish.

John DeRosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m going to enjoy writing this negative review. If Precision Door Service is going to send an obnoxious, arrogant technician out to my home to argue with me about a product his company sold and installed, then I have no hesitation telling people about it. I purchased a garage door from Precision Door Service about 10 months ago for approximately $1,300. One of the features I was specifically sold on was the ability to operate the door from my cell phone. When it was installed, the technician stapled a QR code to the wall and told me to scan it to get everything set up. The problem is, the QR code doesn't take you to an app or to clear setup instructions. It takes you to a third-party website selling garage door parts. I searched the site and couldn't find anything explaining how to connect my phone to my garage door. I even called Precision for help and was told to download the MyQ app, only to discover that MyQ was for a different brand than the one they installed. Recently, my 10-month-old garage door started having problems, so Precision sent a technician to my home for warranty service. While he was there, I asked if he could also help me get the phone feature working. His response was unbelievable. He went on about him only being able to point me in the right direction because making the system work would require him to change my IP address and router settings (something that is not true). His solution was to point me to the QR code and every time I tried to explain what happened when I scanned the code, he interrupted me or talked over me. At one point, I asked him to scan the code and show me how it works and he refused telling me he know how it works because he has the link open on his iPad. When I asked to see his iPad, he showed me an entirely different screen than the one my code opened. Eventually he scanned the code himself and then spent roughly 10 minutes searching the website trying to find what he had been insisting should be obvious to me. Finally, he showed me a picture of a garage door part and said, "Here it is. You just didn't look hard enough." When I looked at his iPad, it showed me picture of a garage door part for purchase, not an App. When I pointed this out to him, he argued that this is exactly what I need and if I'd looked harder, I would've found it. My favorite was the moment I asked him to stop interrupting me so I could explain what I was trying to say. He literally interrupted me while I was asking him not to interrupt me and then argued that he wasn't interrupting me. I laughed and said, "You're interrupting me right now" which resulted in him throwing up his hands and saying "I'm done. I'm leaving because you're a difficult customer." (Apparently asking a service technician to let you finish a sentence and demonstrate something he insists should work makes you a difficult customer.) He also made a point of telling me that it was 8:00 in the morning and he was at my house trying to fix my garage door, as though he was doing me some kind of personal favor. He wasn't. The garage door is 10 months old and still under warranty. Showing up to service a product your company sold and installed is part of the job. And that's really the issue here. I wasn't upset because the technician didn't immediately know the answer. Nobody knows everything. Had he simply said, "I'm not sure. Let me figure it out," there wouldn't have been a problem. Instead, he was arrogant, argumentative, dismissive and obnoxious. He talked over me, insisted I was wrong before checking for himself, told me I "didn't look hard enough" when he couldn't find it either, and then called me a difficult customer when I challenged what he was telling me. Precision Door Service should think carefully about who they send out to customers' homes. I spent $1,300 on a garage door that isn't even a year old. Expecting Precision Door Service to stand behind it, answer reasonable questions about a feature they sold me, and treat me with basic respect shouldn't be asking too much. After this experience, I would not recommend Precision Door Service.

Dwain Laws

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Tech (Rob Dressler) showed up on time, after assessing the situation fully explained what was needed and how much it would cost, told me what I needed to do to maintain my garage door. A real professional.

James Maher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob did an exceptional job. He was very professional, highly knowledgeable and great interpersonal skills. I will definitely use Precision in the future.

Sharon Flanagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob is great, very dependable and quick service.

Victoria Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, timely service. Bob Dressler gave me all the information that I needed to operate my garage door opener. I would have no problem recommending Precision Door Service to my friends and family.

Ethel Zimpfer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Expertly done

Sue Luzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job!

Kevin Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and professionally done. Thank you, Robert

Marlene Cowling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Within a short time after my call, Rob arrived, noted the problem, installed a new opener and gave me instructions. Will certainly use again. thanks

Gregory Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called because we were having an issue in opening our garage door with our remotes they explained what was wrong also checked our door mechanisms n replaced a few things on it now my door is better than ever!!! Thank you!

Thomas Wittlinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with my service. Tech very informative. Fast service. very professional.

Ralph Hinds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast friendly courteous and knowledgeable technicians. Left the property as clean as when they arrived. Would recommend to anyone!

Paul Ziuko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

2nd time using these guys. maybe a little more expensive then some of the others but extremely professional and through in explaining the available options. Tech (Bob Dressler) was on time and job finished promptly

Edward Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's office person and field repair representative were very professional and knowledgeable in helping me resolve my garage door repair. They really alleviated any anxiety or concerns I had regarding promptness and cost. Everything was explained clearly and thorough to my satisfaction. You certainly met all my expectations and more. The cost was reasonable for the work done in my opinion.

Edmund Pfeil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work, door good as new!

Vincent Cerullo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert did a great job. He explained everything to me.

Ken Cybulski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

my tech guy was Rob. he was early,friendly and knowledgeable. fixed my issue in an hour. it works like a charm. it was our 1st time using Precision and it wont be our last

Jim Briar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for a service call around 12:00 the tech Bob D was in and out by 2:00 very professional and very informative will recommend you guys to all my friends Thankyou !

Paul Randall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've had my garage door for two year, I love it, it's, quiet, functional and attractive, and a life time warranty, can't beat that! This is the first time I've had Precision come since it was installed, just for a tune up and that will be good for at least 10 years, that is peace of mind for me. My technician, was prompt, and knowledgeable. A good product and a good company.

Edward Prabucki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician Bob. Very knowledgeable Thank you. N great service as always....