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about Precision Garage Door in:
Buffalo Area, NY
Precision Garage Door of Buffalo NYhas received 806 reviews, averaging 4.94 Stars:
Buffalo, NY
These are electronic signatures and initials that you or whomever digitally signed with your finger upon completion of payment of work. So yes, the penmanship is not great, but they are your initials.
Buffalo, NY
We called, they came within two hours and are door was operational!! Thank-You!!
- Patty Daddario
Buffalo, NY
Precision gets 5-stars! I accidentally had a run-in with my garage door and the garage door won. Within seconds of my call with the friendly customer service representative, Karen, a dispatch call was made to the technician and Mark, the technician and installer was calling me to say he was on his way. Now THAT is customer service! I couldn't even dry my tears fast enough before he was at my home. Not only was the repair reasonable but his professionalism and caring customer service made me feel better about my silly accident. If it's customer service, quality and a good price you're looking for, Precision is the way to go! Great job all around!
- Paulette Miklas
Product:
Buffalo, NY
Sam was our technician and we couldn't have been more pleased. He was fantastic. The spring on our garage door had broken and we were told the technician would arrive between 12pm-4pm. Sam called at 10:40am to say he was on his way! When he arrived he assessed the problem and presented us with our options. He was very thorough in explaining the operation of the door and presented us with three options. At no time did we feel pressured or hurried and he thoroughly answered all of our questions. We bought the house 5 months ago and the door was contractor grade and already had significant rust at the bottom and really should have two springs instead of just the one it had. After being presented the repair options, I asked Same out of curiosity what it would cost to replace everything. Sam's job is to repair doors but he did a terrific job of going over the replacement options with us as well. This guy knows his stuff and could easily sell doors as well as repair them. Precision, I hope you are reading this because this guy deserves a raise or at least commission on our door!! It was in our best interest to just do a total replacement because of the shape our existing door was in. Sam processed our whole order and still repaired our door for us so that we would have it's function while we wait for the new door to arrive and be installed!! Some other company simply could have said that we would have to live with the broken door until the new one arrived. Not Precision! They included it in the purchase price of the new door and will just take the parts back when the new one was installed. Sam's completed the work with great ease and speed. He is truly an asset to this company and we will tell anyone who needs garage door work to call Precision and ask for him.
- Scott Piotrowski
Product:
Buffalo, NY
Prompt satisfactory service
- Bill Curry
Buffalo, NY
Mark was amazing. I had locked myself out of the garage. It was 4:30pm and Mark was at my house by 6:40 pm. He was kind, knowledgeable and very helpful. Thank you.
- Amanda Cryan
Product:
Buffalo, NY
Mark was on time and very professional and I was very happy with him fixing my mother's garage door. I am building a new home and will like to use him and your company on my new build
- Dan Wells
Product:
Buffalo, NY
I would like to thank you for the prompt and professional install of a garage door opener. Mike H did a great job and the price of the install was very reasonable. thanks again and thank you Mike for you work. David West.
- Gail West
Buffalo, NY
Great job service text excellent
- Gregory Reed
Buffalo, NY
Great service, kept to time window.
- Paul Kuritzky
Product:
Buffalo, NY
Very quick service and the installer answered all my questions very thoroughly. Highly recommend their services!
- Tom W
Product:
Buffalo, NY
I saw their commercial on tv the night before my spring broke on the garage door and decided to call them. I called at 8:00 in the morning and was told they would be here between 8 and 12. At 8:15 their technician Pat called to let me know he was on his way. He was here at 8:40 with a smile, great attitude and very friendly. He gave me 3 options and prices. Pat replaced my springs, rollers, cables and bar. He was absolutely amazing as was the girl that scheduled it. I highly recommend this company to anyone and everyone looking to have anything done with garage doors. Very prompt, efficient, friendly and smooth transaction. You have my business and I will highly recommend them to everyone I know! Thank you so much Pat!
- Sue Piejda
Buffalo, NY
My garage door and door operator were inspected today by Robert. He was very thorough and explained everything to me so that I will be able to make the best decision as to how I want to move forward with the repairs needed to my garage door/opener. Safety is a big concern for me and he was able to assess and determine my best options. Once I decide what I want to do I will be contacting Robert to set up an appointment. Thank you so much for your help.
- Diane Burney
Buffalo, NY
The gentleman who repaired my door was very courteous and explained everything to me in detail
- Pat Krzemien
Product:
Buffalo, NY
The technician Mark C was very professional and nice. He was clear as to what the problem was and my options. My contacts over the phone were also very professional and helpful
- Margery Wirtner
Product:
Buffalo, NY
Mike was friendly and knowledgable. The whole process was easy and we're very happy with the results.
- Brian M
Buffalo, NY
Robert was excellent and fixed the problem quickly. He also reminded me about the annual lubrication which I had forgotten. He was very friendly and had a good sense of humor.
- Bill Zamorski
Buffalo, NY
I was very pleased with the service for my garage door. Your company was able to get to me within 2 hours. I was also pleased that the spring and roller repairs were done so quickly. I will be recommending your company to other.
- Denise Wilson
Buffalo, NY
Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!
- Ken Rucinski
Buffalo, NY
Late last night my garage door "racked." I called early, and the person who answered at 6 am was pleasant, knowledgeable, and courteous. He had my account information from my purchase in 2013, and promised a technician would arrive between 10 and 2 today, Saturday. Mark called at 11 to say he was 10 minutes away, and repaired the door. It was a great experience, for an urgent repair on our door. Reasonable cost, friendly technician, and an excellent after hours on-call system.
- Michael Reda
Product:
Buffalo, NY
Instant service, I called and was told they would be here before 11am. The technician called and said he would be here in about 15 minutes. Excellent service, this is the second time I have used this company and was very pleased with the results.
- Pauline Cooper
Buffalo, NY
Precision Door was a great company to deal with, from the person answering the phones to the knowledgeable technicians that come to your house. Mike my technician was top notch, he was courteous, knowlagable and did a fantastic job. The garage door opener that he recommended not only is the quietest unit but he also managed to get the door to open up all the way with a steel beam in the way. This is a company that I would highly recommend to all my family and friends. GREAT JOB MIKE!!
- Chris Utz
Buffalo, NY
Repair person was very professional and explained every thing he did in detail.
- Gayle Pope
Product:
Buffalo, NY
The service technician arrived as scheduled and promptly identified the problem - the lift cable on one side had come off the roller/pulley. He suggested replacing both cables as they were quite thin, and replaced them with nice substantial cables. He also lubed everything and gave me good maintenance suggestions. A 12 out of 10 rating!!!
- Myron Ortolano
Buffalo, NY
This company was great! I had an urgent need, found them online. They came out and did the work the same day, and it's Christmas week! They were cordial on phone, pleasant, and respectful. They gave me the persons name who would show up, which made me feel more secure, and gave me a time they would show up, and only a 2 hour window. I received a call when they were on their way, and received follow up calls/updates as need during the work completion. I highly recommend and would use them again. Thanks! You are just great! Mark was my service guy and very easy to work with. 5****** in my book :)
- Lynne Mason wicks
Product:
Buffalo, NY
Showed up within time estimate given. He was polite, efficient. Explained everything to me.
- D Jamieson
Buffalo, NY
Great service, outstanding technician.
- Pinaki Sarder
Buffalo, NY
Bill, Ryan, and Robert were a great team. they have such great chemistry and the team worked without any issues. they did a great job and were very good at what they do. thank you.
- Mike Hyjek
Buffalo, NY
Torsion spring snapped on return home late on a Friday night. Checked Yellow Pages of phone book and noted advertising of 24/7 service. Made the call around 10:30 PM and was shocked to talk with a real person. Scheduled repair, and it was completed before I had breakfast Saturday morning (9:30 AM). The service technician, Mark Carberry, was excellent and very professional.
- Mike Criscione
Product:
Buffalo, NY
Robert is great !!! Very, very thorough and experienced. We will not use anyone else.
- Jim Miller
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Pat was very good. He was on time, took 1 1/2 hour to complete the 3 doors.very nice and communicated with me. The only thing I have to say is the price was a little high, and on page 2 of the invoice that is not my initials. Thank you.
- Mary ann Lipira