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Read what people are saying
about Precision Garage Door in:

Buffalo, NY

Precision Garage Door of Buffalo NY
has received 612 reviews, averaging 4.94 Stars:
Review:

Our door had been ‘fixed’ a year ago so when it broke this time and I was able to see what had been done, I knew I wasn’t calling the same place again. The reviews and ratings on Precision’s site made me feel the service would be backed up. Our technician, Rob, was very pleasant and accommodating. He explained what was going on and offered options for the repair as well as advice on how to maintain the door. We were sure he was a good man when our German Shepherd went straight to him without barking.
Jane S.
Service Provided:
Garage Door Repair
Review:

Fast and knowledgeable on what springs were supposed to be on my raynar door. Mario was very polite.
Marty Doty
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician Eric Bruton did a great job.
Jay Liyanage
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Biro (Sorry, I'm not sure of the spelling his name) displayed total knowledge of my problem. He demonstrated, to me, how the springs currently on the opener were responsible for the motor failure. The cost of the repair was more than I had anticipated, however, I am confident that the work he did was necessary. The door now opens and closes smoother and quieter than the day we moved into our newly built home. (5 stars)
FRED M.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I called Precision when my garage door was not working. Wow! I got an appointment for the same day and a worker was here a couple hours later. He found the problem and went over all the things I should check if it happens again and checked out everything and lubricated everything so it is much quieter now. The worker (sorry I forgot his name) was polite, courteous and efficient. Thank You.
James Connors
Service Provided:
Garage Door Opener Repair
Review:

I have a garage door that misses a remote. Contacted Precision and the technician (Michael Anna) arrived on the same day. Programmed a new remote and fixed an old wire issue. Reasonable price and very professional!
Yingjie Hu
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Mark Carberry did excellent work. Very nice to work with.
Robert Burwick
Service Provided:
Garage Door Repair
Review:

The technician who came to our home to repair our garage door did an excellent job. I would rate him 5 stars. He was professional, knowledgeable and personable. He corrected the problem and answered all of my questions about new garage doors.
colleen duffy
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service. Came out the same day I called. The technician, Bari was very professional & knowledgeable. I would highly recommend this company over other overhead garage door companies that I have used in the past.
Gail Michaels
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Bari was very good. He explained things as he went along. He checked over the entire system.
Rick Donovan
Service Provided:
Broken Garage Door Spring Repair
Review:

Ver professional, courteous and knowledgeable. I would recommend Precision to anyone looking for a garage door.
Mark Pinto
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The service I received was 5 star. Eric explained 2 repair options and then a purchase option of new garage doors. He was patient and very thorough as well.
Mark Gentile
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Collin was a fine young man and let us know the full problems with our very old system. He gave us an estimate how much it would cost to make it like new, but the door is very old. So in the end, we decided to invest in a new door. We are very please with his service.
PHYLLIS PRITCHARD
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I had a small problem with my garage door opener; and I called yesterday, & they came and fixed it today ! Matt from the service department was here as scheduled, and repaired the problem in a short time. He was here for the original installation, and was both friendly & professional. I couldn't have asked for more. I've recommended many of my friends to use Precision for any of their garage door needs.
Bob Wilson
Service Provided:
Garage Door Opener Repair
Review:

Rob was a great technician. He was on time, friendly and very knowledgeable. He gave us all of our options and was very truthful with us. We would absolutely use Precision Door again and refer them to anyone we know.
Chris Nebrich
Service Provided:
Install Garage Doors
Review:

Eric was the gentleman that repaired my door. He was courteous, professional and didn’t try to oversell me. I will definitely use them again if I have any other issues.
Jeffrey Kasarjian
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I just had a new garage door installed and am very satisfied. Mario (sales rep), John and Colin (installers) all arrived on time and were very courteous and professional. The door is high quality and looks beautiful. Great company to deal with and I highly recommend Precision Door.
Mary Ann P
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Good service. Opener was installed in one hour and technician explained everything thoroughly.
Joseph Tuminno
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had never used Precision before. My usual company were unwilling to come for 3 days, so I called Precision due to their ad stating emergency same day services. I received a prompt call back, and they were at house within a little more than an hour. It turned out to be a major issue, and I wa given 3 options. I ended up with the most expensive one because it seemed to make sense. Door is far quieter than when it was news. Serviceman was courteious and professional. I am very pleased with results
Jack Small
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Technician came out when expected, so one star! We had a chain that had come loose because two bolts had sheared off at the pulley assembly. The technician kept talking about checking the motor and how it would cost $149.95 an hour to do so. I told him it was NOT a problem with the motor, but rather the chain coming off the pulley. He kept saying he was first going to check the motor. Oh, and, hey! A new motor would cost $500 plus two hours at $149.95/hour to install it. I told him he could leave. Ended up spending $75 for a "service call" for no service because the technician would NOT stop talking about selling me a new motor. i was hoping for his expertise in fixing the existing problem, but... No. It was a sales call, pure and simple.
Craig Davison
A Response from: William Geary

Craig I think there was some confusion because that is not how our pricing works. The bolts that sheared off at the pulley assembly are part of the motor. Needless to say if they are shearing off there is a significant issue. Replacing the bolts is not going to solve the cause of them shearing off. There is no additional charge on top of the motor cost to install the motor. Any work performed outside of the installation of the motor would have a charge.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Excellent service from beginning to end. Called on a Saturday morning, they were at my home by 2pm. Eric (my technician) was polite, efficient, and well versed when taking the time to explain and show us issues!! I would recommend to anyone. And just to clarify, product purchased would not all multiple choices, we went with a package that included spring, rollers, and cables which included a 5 year warranty
Barbara Meindl
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I chose Precision because of the positive reviews I viewed on line. And I wasn’t disappointed. Eric came within an hour of my call for service. He was professional, accessed the problem promptly, listed out the choices for repair, and left me with the decision. I definitely would recommend Precision.
Judy Mowry
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician Marior Umbach installed the Garage door motor for my home on 3/6/19. He did good work. Thank you for your work.
Lan Yeh
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great, quick, friendly service. More expensive than I anticipated, but problem resolved.
Craig Connock
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Rob came and not only did a great job but provided great information for proper garage door maintenance. Thanks
Keith Mackienzie
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great and quick service
Craig Leone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I love rob he’s the best, explains everything, only gives you what you need ????
Jeanne Day
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Based on reviews
Susan Zogaria
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Colin did an excellent job on repairing our door problem. Will definitely use your company and this young man in the future. He also installed sensors afterwards.
Michael Talluto
Service Provided:
Garage Door Repair
Review:

I would highly recommend Buffalo garage door called in they responded within half an hour the service was explained well and finished within the hour very pleased
Elaine Richards
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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