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Read what people are saying
about Precision Garage Door in:

Buffalo Area, NY

Precision Garage Door of Buffalo NY
has received 587 reviews, averaging 4.94 Stars:
Review:

Mike H was punctual and knowledgeable. Mike provided and assessment and solution to our garage door problem. His work was meticulous and precise - staying well after 5pm to complete the task. When the work was completed, Mike took the time to review what he had done and made sure that I was satisfied with the results. I strongly recommend Mike H and Precision Door.
Ken Szefler
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our opener broke late one afternoon, I called Precision Door Service and they arranged for a service team to come to our house within 90 minutes. They offered several options for repair of replace. As unit was over 15 years old I opted for mid-range replace. Opener was much quieter than old unit and technician suggested that new rollers would help even more to reduce noise and ensure efficient operation of new opener. I can barely hear the door open now. Work was completed within 60 minutes. Very satisfied with job and especially with Mario, our technician.
Les Bailey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mike the service person was very nice, explained every thing that he would be performing went about his work. I would recommend your company to my friends.
Frank Ralabate
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was quick and timely. Got door opened within minutes. Mario showed up within time frame that was given. Gave great advice about what to do if this happens again and options. Praise mario
Nick Locicero
Service Provided:
Garage Door Repair
Review:

Exceptional service, from Patrick and your team , a pleasure to do business with Precision Overhead Door Service .
John Vallance
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have used Precision in the past and was satisfied with their service. I recently had a problem with my garage door not closing properly and had a serviceman come out. The wire for the pulley had come off and got twisted. This was probably something I could have easily done myself if I was handy. The serviceman was literally here 5 minutes. I was charged the full price of a service charge, 80 some dollars with tax. I believe a good business practice would have been to have been comped for this very minor repair, or at least to have been given some type of discount. I will think twice before using Precision again in the future.
Bob Insana
Service Provided:
Garage Door Repair
Review:

Good technicians, great door, I need to call the office ask for help to connect car remote control with garage door, technicians did my work do not know how.
Liang Fan
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mark was fantastic! Took time to explain everything and all our options. We needed a new garage motor and he helped us make the right choice! We always use precision and with guys like Mark we will continue to do so!!
Lindsey Bryant
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I was impressed that the salesman was very polite in front of my wife. That was necessary to me.
William Weymouth
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I called today because my spring was broken on garage door. We want to purchase a new door since original door is 50 plus years old. Mark was very courteous and professional. Gave us a price on a new door and repaired our old door until the new door is installed. We were very happy with the quick and efficient service Mark gave.
Patricia Lawrence
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

The installation crew was excellent and for the most part did a great job. The outside touch pad is a little flimsy. Not sure if it was mounted correctly or needs to be tightened. The only complaint I have is when I called to have a new Garage Door Opener installed, I specifically asked for the Liftmaster Elite 8550 and new neoprene /sealed bearing rollers. I was told they had everything in stock. I specifically asked if everything would be on the truck when they arrived and I was told yes they would have everything. Well, when they arrived I was told it was the Liftmaster Elite 8550 was not on the truck and there were none in stock. They had three in stock but they are now gone. They did have the rollers I wanted. So, I had to settle for another manufacturer, Linear. I chose the Liftmaster Elite because I wanted a battery backup. The one installed does not have that feature. The installation crew said that the Linear would be coming out with one that has a battery backup. I think Precision should add that feature to my opener at either no cost or at their cost. When I called and was told they had a Liftmaster Elite in stock, why didn't someone put one aside for me. I would have given a higher rating but their customer service is not what I expected and this issue should have never happened.
Frank Laurendi
A Response from: William Geary

I'm sorry about that Frank. That should have been on the truck. It was also in the tech notes that he should have that to install.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Just had what we thought were issues with our opener. Mario checked everything thing out and it turned out to be our door. Mario was quick, polite and very nice. He explained everything. I will definitely be a customer for life.
Dennis Bruno
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The guys did a great job finding the problem and then correcting it. They also adjusted the other door when they were here. Awesome job,. The door doesn't pop any more when it goes up and down.
Herb Guenther
Service Provided:
Garage Door Repair
Review:

i called Precision late in the afternoon on a Friday, scheduled an appointment for the following day. i was told the technician would come between 12 and 4. Mario called at 11:30 to say he'd be at my house at 12, which he was. he was very professional, honest, pleasant and courteous. he explained 3 options available to me, and said it would take approximately 2 hours to complete the work, which was what it took. i would absolutely recommend both Precision and Mario!
Nancy Locke
Service Provided:
Garage Door Repair
Review:

Michael was excellent! Thank you for fixing my garage door opener!
Jean Chenu
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

very informative 5 star
Rose Burke
Service Provided:
Garage Door Repair
Review:

Very professional would best describe the company. Provides options that’ll suit your needs and then some.
Dorian Wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our neighbor Renton had a garage door installed and was very pleased with the service and the door. He made the referral of your company to us. Today arrangements have been made for your company to install a new garage door and opener in the next 4 to 6 weeks.
Paula Benton
Service Provided:
Install Garage Doors
Product:
Opener
Review:

Mario did a excellent job, great company to hire
Janet Mazurek
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Mark C. came & gave me prices on both a replacement garage door; and to fix my present garage door. I was concerned with the parts that weren't replaced failing; so I went with the new garage door. Mark was both knowledgeable & friendly; and answered all my questions. He wasn't pushy; and he was helpful. Thanks, Bob W. West Seneca
Bob Wilson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I live in the Village of Sloan and just had a single and double garage doors installed with new garage openers. Travis our technician and his partner were very courteous and knowledgeable and arrived on time as scheduled.. They took down the old doors and removed them when they left. They installed the new ones and were very precise in their workmanship. They explained the operation of the doors and made sure I understood the way they worked. When completed they made sure everything was cleaned up and all the old material was removed. The professionalism from the time I called until the everything was completed was excellent. I would not hesitate to recommend Precision Garage Door to anyone.
Jerome Spider
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision Garage Door installed a garage door opener for me 3 years ago and I recall their expertise and professionalism. Travis arrived yesterday and installed a new garage door and his preciseness and attention to detail was noted. He was courteous and explained the process to me, length of time to install, and was very knowledgeable. I am thoroughly pleased with the outcome- a new door that is not only attractive but also energy efficient. From my first appointment with Precision to discuss the purchase of the door, I found this company treats the customer with a "service based approach", which is very appealing today.
Patricia Warnes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very professional installation Joe the installer was great answer all my questions very knowledgeable and I definitely recommend Precision garage five stars
Dennis Winger
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Saw the coupon offered,called and an appointment was made quickly for both services. The technician called prior to arrival and the service was completed as requested. I especially appreciated the options that were offered during the July 20 repair. I will definitely recommend your company if someone is looking for a garage door service.
Mary Toczek
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Mario was a friendly technician, prompt & courteous. Mario definitely deserves 5 stars. Would recommend him highly.
Tom Brackenridge
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your installer, Bob, was very professional & capable - got right to the job and it was a job well done. I was especially pleased to have the door fixed the same day I called as I did not want to leave my car out for the weekend. I would highly recommend you to any one. Thank you, Sharon Kurek
Sharon Kurek
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

My technician Mario Umbach was great. He came within 2 hours of my door being broken, changed out the springs and even changed the light bulbs to my garage door opener! Thank you!!!
Susan Abadir
Service Provided:
Broken Garage Door Spring Repair
Review:

I heard an ad on the radio and I decided to look them up on the internet. I was happy to see that they could respond the same day and even happier that they could get to my house after I got home from work. Mario did a great job ! He explained everything after a quick inspection and quickly got to work after we decided on what needed to be done. He was very polite and well spoken and very professional the truck was very clean and neat . Mario cleaned up after himself and everything worked out perfectly ! I am very happy with the company from the way that Lauren took my information to the way Mario called me when he was on the way . Great Job ! I would highly recommend them !!
Frank Lobrutto
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mario was early for the appointment, He was very patient with my elderly parents and explained all the options. They chose a new door opener spring system. The work was completed quickly and the cleanup was immaculate. Give that man a raise!
Lynn Mancuso
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!
Eric Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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