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Read what people are saying
about Precision Garage Door in:

Buffalo Area, NY

Precision Garage Door of Buffalo NY
has received 599 reviews, averaging 4.93 Stars:
Review:

I just had a new garage door installed and am very satisfied. Mario (sales rep), John and Colin (installers) all arrived on time and were very courteous and professional. The door is high quality and looks beautiful. Great company to deal with and I highly recommend Precision Door.
Mary Ann P
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Good service. Opener was installed in one hour and technician explained everything thoroughly.
Joseph Tuminno
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had never used Precision before. My usual company were unwilling to come for 3 days, so I called Precision due to their ad stating emergency same day services. I received a prompt call back, and they were at house within a little more than an hour. It turned out to be a major issue, and I wa given 3 options. I ended up with the most expensive one because it seemed to make sense. Door is far quieter than when it was news. Serviceman was courteious and professional. I am very pleased with results
Jack Small
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Excellent service from beginning to end. Called on a Saturday morning, they were at my home by 2pm. Eric (my technician) was polite, efficient, and well versed when taking the time to explain and show us issues!! I would recommend to anyone. And just to clarify, product purchased would not all multiple choices, we went with a package that included spring, rollers, and cables which included a 5 year warranty
Barbara Meindl
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician came out when expected, so one star! We had a chain that had come loose because two bolts had sheared off at the pulley assembly. The technician kept talking about checking the motor and how it would cost $149.95 an hour to do so. I told him it was NOT a problem with the motor, but rather the chain coming off the pulley. He kept saying he was first going to check the motor. Oh, and, hey! A new motor would cost $500 plus two hours at $149.95/hour to install it. I told him he could leave. Ended up spending $75 for a "service call" for no service because the technician would NOT stop talking about selling me a new motor. i was hoping for his expertise in fixing the existing problem, but... No. It was a sales call, pure and simple.
Craig Davison
A Response from: William Geary

Not sure where to go with this so I'll start with the chain and bolts you are referring to, are part of the motor. So yes, we need to look at your motor to see why the parts are breaking off and we charge $149/hr labor for repairs. Considering the bolts are shearing off of your motor rail, yes we are informing you of what a new motor could cost considering the parts and labor are going to add up. No, there is no labor on top of the new motor price, however if you feel you should direct us on how to repair your garage door "your way" there will be a labor charge on top of the motor we will have to replace when your idea of a repair does not work. We appreciate the opportunity to try help you, however we don't offer expertise we offer repair and installation.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I chose Precision because of the positive reviews I viewed on line. And I wasn’t disappointed. Eric came within an hour of my call for service. He was professional, accessed the problem promptly, listed out the choices for repair, and left me with the decision. I definitely would recommend Precision.
Judy Mowry
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician Marior Umbach installed the Garage door motor for my home on 3/6/19. He did good work. Thank you for your work.
Lan Yeh
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great, quick, friendly service. More expensive than I anticipated, but problem resolved.
Craig Connock
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Rob came and not only did a great job but provided great information for proper garage door maintenance. Thanks
Keith Mackienzie
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great and quick service
Craig Leone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I love rob he’s the best, explains everything, only gives you what you need ????
Jeanne Day
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Based on reviews
Susan Zogaria
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Colin did an excellent job on repairing our door problem. Will definitely use your company and this young man in the future. He also installed sensors afterwards.
Michael Talluto
Service Provided:
Garage Door Repair
Review:

I would highly recommend Buffalo garage door called in they responded within half an hour the service was explained well and finished within the hour very pleased
Elaine Richards
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Let's just say it's been 20 years with the last 10 at least where the door has been manually opened. Made the call, same day service and purchased a new belt drive garage door opener. Mario was outstanding, he was extremely knowledgeable, concerned about any of my cats getting out the door and got right to it and all was right with world within an hour. Amazing... will definitely recommend your company.... love the motion sensor light too!
Beverly Lachut
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Very prompt, arrived when they said. Called for repair, but knew I would need new opener. Colin installed and explained everything about the new opener, not that I will remember it all. Couldn't be more pleased with your service.
Dennis Aquilina
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very satisfied with my service call from Precision Garage doors today. Mike, the technician was very knowledgeable, courteous and all around just a person who made me feel at ease with him. I would definitely recommend your company to my friends.
Berniece Deer
Service Provided:
Garage Door Opener Repair
Review:

Mario came on time he did a good job on my garage door he installed a motor and it’s working well.A very responsible technician.
Haydee Rivera
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Set an appointment yesterday. Rob was our Tech and he showed up promptly between the Window of time given. He was able to fix the issue with our Garage even though the underlying problem remained a mystery. He was very professional and did not mislead me with any information on what he was fixing and what the problem was. Highly recommend their service, very upfront on costs and very professional.
Kevin F
Service Provided:
Garage Door Repair
Review:

Garage door repair. Service performed same day I called. Tech person was Mario who proved to be efficient, courteous and professional. Would not hesitate to call Precision and request Mario if ever needed again. Highly recommend them. Definitely 5 stars.
William Grady
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very pleased with service, Mario was very professional and really new his trade. He arrived on time. Thank you.
Bill Shuler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Emailed company and explained problem. Technician Collin came out next day and identified problem. Given three options, had all parts needed for the option I chose. Seemed very knowledgeable and as a visually disabled woman put my trust in him and Precision Garage Doors. The job was completed in a professional and timely matter. The work was extensive, almost everything but garage door. I was a bit shocked at cost, but you have to trust someone. We’ve been burned in the past by contractors. Hope this isn’t the case. Time will tell. Thanks Collin and Precision Garage Doors....
Kevin & faye Martin
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Always great service!
Catherine Knop
Service Provided:
Garage Door Repair
Review:

What a pleasant experience. Mark came over yesterday to measure the door, was so polite and new exactly what I wanted and explained the differences between insulated vs. non insulated. He spoke to my husband about trimming around the door and he made notes to address this additional feature which can only be done in the later spring when it is warmer. Can't wait for our new door!
Nancy Krawczyk
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

technician was very helpful and informative. Would definitely call again if needed.
Richard Pernick
Service Provided:
Garage Door Opener Repair
Review:

Collin replaced our broken springs. He was professional and very nice. He arrived on time and explained everything. Precision Door has been a wonderful company to work with. I highly recommend them. Customer service is outstanding!
Barbara H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thanks so much for sending Mario to my home a very bitter snow storm. I was desperate since my garage door would not close and the west wind was blowing lots of snow into my garage. Mario came very quickly, shoveled the snow out of my garage, repaired the door and accepted payment with a Visa credit card. All wonderfull very quick, very thorough in explaining what I could receive but forgot to leave me a receipt. Please call with the cost so I know what I will be charged on my Visa card. Other than that, the whole experience was wonderful. Thanks so much for being open 24 hours per day. That seems to be needed since usually something will go wrong at the worst time and the customer cannot wait days for service. One company I called did not even return my phone call. Thanks so much for Mario's quick and polite and efficient service. Just let me know the cost either through a phone call or email. Thanks so much. I will let others know about your great company and will use you again if needed. Gloria NcLaughlin
Gloria Mclaughlin
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 Stars Old Door repair followed by New Door install Both tech’s were thorough
Nick Palmiero
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Had a 4pm appointment and repair person called at 3:50pm to let us know that he was on his way. Arrived a few minutes later. Extremely happy about arrival time because did not have to wait. Was given estimate over the phone but additional work was needed. Explained what was needed, why it was needed and the cost. Very satisfied with cost and repair. Would recommend to all.
Dave Lipp
Service Provided:
Garage Door Repair
Product:
Cables
Review:

We were super happy with the service provided by your technician Colin. He called first thing in the morning to tell us he would be there within 10-15 minutes and he was prompt and personable and very helpful. He also answered some additional questions we had and gave us a brochure for information about getting a new door and opener which we will do before the end of the year. He also pointed out features on the website for us to try. We will definitely use your company again and refer you to anyone in need.
Suzanne Gesicki
Service Provided:
Garage Door Repair
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