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Read what people are saying
about Precision Garage Door in:

Buffalo Area, NY

Precision Garage Door of Buffalo NY
has received 691 reviews, averaging 4.94 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve had the pleasure of speaking with your online chat representative at 4 AM on a Monday, your scheduling staff for Cheektowaga (716-272-1124) later Monday morning, and especially your service personnel at my home on Wednesday. * I chose to have the work performed 2 days after my call to the scheduler, for my convenience, knowing that you indeed would have been at my home within hours had I needed it. Thank you. Having been a Facility Manager at a major manufacturing, sales, and warehouse facility for 12 years, I know ‘quality’ when I see it! I am quite impressed with the actions and capabilities of your employees: including those ‘live’ online, those involved directly in the scheduling service, and the on-site Service/Sales personnel I met today, Eric Bruton. and his teammate Scott. The scheduling person I spoke to was on top of her game, spoke succinctly, and recited back to me the information I presented, so as to be sure she had everything she needed of me. I often find it difficult to understand many individuals on the telephone, so I especially appreciate her being well-spoken, efficient, and professional. I applaud your initiative for keeping your vehicles well-functioning (stocked and ready to go), and visually outstanding with the perfect vehicle wrap design. Having sharp, clean, newer vehicles of course speaks volumes for any company. Your website was very professionally done: It provided me with all the information I’d needed to arrange for somewhat urgent service to repair a double garage door that had fallen off track, detaching the lift cables, and was left hanging awkwardly. Recognizing that it was time for professionals to take charge, I left it safely suspended with heavy ropes and called for an appointment. To me it appeared the job would involve a lot of work for two capable technicians, so I appreciate that your technicians were knowledgeable, efficient, team-orientated, clearly dedicated to serving the customer, and that they performed the job so quickly. Specifically, regarding the work at my home, Eric Bruton discussed the options of repair versus replacement. I decided to purchase a new door and hardware, but needed the door in a usable condition immediately, to protect the contents inside the garage. The crew of two repaired the door in less than 2 hours utilizing most of the old components, thus keeping the cost down. With the proper tools on hand, and the skills of the technicians, the track was straightened, and the torsion springs, cables and pulleys were reconnected and adjusted perfectly. Voila; the door was all set for a couple of months. A few weeks waiting for the new door is most agreeable. What’s a few weeks of waiting, when a complete new door, at an excellent price I must say, will be custom manufactured and installed soon. I was happy to pay the service/repair fee, for once the work was completed, the old door worked well enough to last quite a while. Though the repair cost was unexpectedly low, and the repaired door worked fairly well, I thought it would be best to install a new door for appearance sake, and to keep the garage protected for another 20 years. The cost of the new door, installed, was very reasonable, so I placed a down payment Immediately. Please relay my thanks to your inside associates who may have been involved, and particularly to the technicians for a job well done. I feel comfortable that I‘ve chosen the ‘right’ overhead door service company. I look forward to the installation of the new paneled overhead door in a few weeks. Sincerely, B. Kirst
B Kirst
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark, the technician was great. Found the problem quickly, was helpful and friendly. I would not call anyone else for garage door service because they are great! Called Saturday and the came that afternoon.
Bill Zamorski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a spring on the garage door go, resulting in injury. Called and scheduled an appointment that ended up being the same-day. This occurred During Covid-19 pandemic - technician showed up wearing a mask and was conscious of social distance/safety. Eric was very professional and gave us many options without pressure/sales pitch. Did a LOT of work for us and did a great job.
Brendan Shaw
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All I could do was smile!! My garage door was perfect. It really looks good. The installers were exceptional and courteous on top of that, When I saw them putting on the final touches, I was quite impressed. All I can say is THANK YOU. D.B.Dickson
Diane Dickson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 10 a.m., problem solved before 1 p.m.! The receptionist quickly accessed our account from 2013 records, assuring a service call the same day. We were delighted! Eric, the technician. arrived soon. masked and gloved, replaced a broken safety sensor with OEM parts, solving the problem immediately. The receptionist was very helpful, reassuring, and courteous.
John Schank
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Very informative and efficient and timely. Overall very satisfied.
David Jaworski
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick, friendly and efficient service, however the cost was about twice what I thought/felt it should have been.
PAUL SPRINGER
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric was my technician and was wonderful: very professional, explained problem/possible solutions thoroughly without pressuring me into a larger job. He was polite-and even showed me how to disconnect the door if necessary! I definitely will use you again [but hope not in the near future!] Eras Bechakas
Terry Bechakas
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, courteous and very knowledgeable. We enjoyed discussing options with Eric Bruton and his insight to getting us what we needed for our garage door.
Juan Garcia
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a call in for service which ended up being a new opener (I kinda figured I would need a new motor). Eric showed me options, I made selection but he ran into a problem. Problem was resolved but it did result in a labor charge for me..not unexpected. He explained all details, whys and wherefores of what I should do and what had to be done. He was very professional and admittedly took pride in his work. Will not hesitate to call again should I decide to remedy any options I chose not to do today.
Pat Cowles
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech, Eric, that came out was fantastic! He was right on time and explained everything to me and did a fantastic job.
Martin Rochford
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric was very pleasant and knowledgeable in his work performance. He patiently explained our options.
Thomas Aquilina
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, a pleasure to work with.
Jessica Reynolds
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric was great
Ryan Hansgen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with our spring repair and garage door is like new. Our service tech - Eric was very nice, explained everything well, provided a few options and very efficient. Our garage was up and running in under two hours. I am very happy with the service and would highly recommend them to family and friends.
Jennifer Britton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent job.
John Sweeney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a very good experience with Precision installing a new garage door to my home recently. The technician explained what I needed to know about my new door and provided excellent materials. He did his job efficiently and with competence. I am very pleased with my new garage door!
Cheryl Mills
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ben and Eric came to the rescue! Our garage door almost fell off the rails... would not close or open. Within 45 minutes of calling for a repair call, Eric was at the door and ready to repair our garage door. They were very informative, polite and clear about the situation and what repair that was needed, Thanks again guys!
Carol Deluca
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. We called and within 2 hours they were at our house. We got a new opener in an hour. Just great service. I would highly recommend.
Bradley Golda
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company. Always great reps. Thanks again for excellent service! Glad we use your services.
Joanne Vaughan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

MY wife and I had our new garage door installed yesterday. the crew was very professional and efficient while doing their work, they answered all our questions and seemed eager to help. We would highly recommend your service to anyone that asks.
Brian Getsler
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast Service. Eric thoroughly examined the entire garage door. I have an old Expensive Wood Door and did not want to get a new door. Eric figured out a way to put on all new parts and keep my Garage Door. I was very impressed with Eric and the Service. Thanks Eric
Michael Natario
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision technician arrived early the next morning and installed the new Garage door spring. He was professional and friendly
Robin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Highly recommend.
Linda Courtemanche
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife and I were in dire need of our garage door fixed last night 1/24/2020. I googled overhead door and yours popped up first. It was very convenient to actually chat with a live person and explain our situation. It was absolutely easy to set up an appointment with a reasonable time frame. The next morning, I was greeted with a text from your place saying Dan (had a picture of him) would be calling me shortly. He did just that, and arrived by 0800. He was very easy to talk with and work with. He at first stated I would need to replace my garage door. But after a second look, he thought he would be able to salvage my unit. He replaced parts as he went along and explained why they needed fixing, mostly because they were bent. He installed a Boeing arm and once the unit was completely put back in, it worked better than before. The price was right. The explanation was thorough. Dan was great to work with. If needed in the future, we will call your first. Thanks again.
Shawn Coyle
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wish to Thank You for your fast service. Anthony was very informed and showed me exactly what was wrong. Thank you again.
Kristin Vigrass
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best personnel, most reasonable and highly reliable (Rob, Mat and Jesse).We will only use Precision. Anybody else is your time wasted. 5 stars !!!
David Bloom
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, courteous, honest, and informative. Would recommend
vincent martin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

eric came promptly and presentemy repair options clearly. he finished quickly. great job
Judith Hirsch
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric came out on a rainy Saturday to fix my remotes and keypad. He was extremely professional, kind and patient. He explained everything to me, and I was very pleased with the finished product!!! thank you!!!
Sheryl Brown
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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