Garage Door Repair Reviews in Buffalo Area, NY (Page 21)

Terrific job! Quick and skillful.

- Richard Yellen

My technician was Robert D. and he was fantastic! Knowledgeable, professional, courteous. I am very happy with both the product I received and the servicing required to install it. Will be happy to recommend Precision in the future!

- Brian Silverberg

Today Pat from Precision serviced my garage door. He explained that a hinge was broken and the roller wheels needed to be replaced. The description of the repair was clearly and professionally expressed. He is an asset to your company.

- Edith Mitchell

Evaluated the problem with garage door opener...immediately repaired it. Robert was very courteous and knowledgeable.

- Judy Allison

The service rep was helpful, knew what to do and did it in a very short time.

- Mike Mirando

Needed help on a Saturday afternoon. You came quickly, and fixed my door at a fair price.

- Robert Mcgowan

Robert did a spring conversion on my door and I will attest to the fact he really knows his job. Overall did a excellent job. Was pleased with everything, response time, time of completion and pertinent information he supplied while working. I watched the whole operation from begging to end was very impressed

- Thomas Schuler

prompt and courteous service

- Richard Salvi

Service was certainly 5 star. Robert arrived on the early side of the window given, that was a bonus. My wife and I didn't have to wait around all afternoon. Robert identified the issue, gave us our options and repaired the door in a timely and efficiently manner. We certainly appreciate the Saturday afternoon service, certainly made life easier.

- Dave Cammarata

Robert repaired our broken garage spring. He was very professional And very knowledgeable and was very helpful in telling us about The working of the garage door and what to do about the maintenence Of it. I would recommend your company and give it 5 stars

- Robert Murszewski

The cable appeared to be the problem in operating the door. I first called the company that installed the door, they were to be busy, soonest they could come was in 3 days. Got your company from the yellow pages called made arrangements for a repair man to come between 12 & 4. Pat arrived @ 12:30. Diagnosed the problem, explained it thoroughly, then made the necessary repairs. Pat deserves a 5 star rating. You're fortunate to have him with your company David H. Schank

- Davud Schank

Suffice it to say you're great and I'd use you again in a heartbeat.

- Ellen Horst

Service was excellent. He arrived promptly as requested and completed required work. Thank you. 5 stars

- Stan Nowak

They arrived earlier than expected. The technician did a excellent job while our garage was about 2 degrees. The price was fair and the job was quality. We are very satisfied and would not hesitate to call them again.

- LeRoy Goss

A+++

- Mark M

Within an hour of contacting Precision, the technician return my call and arrived shortly after. He quickly evaluated the problem, informed me of the status and was about repairing the problem. He was knowledgeable, quick, courteous and efficient. My compliments to you and your company.

- Gerald Krzesinski

My experience with Precision has been nothing but positive. From your very helpful office staff, to Mike, who came to my home on very short notice to service my door, to Ryan, who installed the new door. All were very polite and competent and did their work with care and, as your name states - precision. Thank you

- Beatrice Engler

Our garage door decided to break on the closest day of the year. In calling places for repairs (especially on a Sunday), Precision answered their phones. I explained the problem and they said they would be out about noon the next day. They called and were there at 10am. Told me the problems, gave me a price and fixed it within 1 1/2 hr. Talked about a new door, and will take amount of repair bill off door and installation. Great job

- John Steigler

Quick response time - Appreciated getting e-mail with picture of technician who would be doing work before he arrived. Technician was great. Did the job quickly and efficiently! Would recommend your company to anyone.

- Sylvia Woods

A cable snapped on my garage door in the middle of January (of course). I called Precision and Patrick came out that afternoon. He was very knowlegeable and his estimates turned out to be right on target. I was going to wait for another estimate, but was glad I didn't when the other company did not get back to me for several days. Bill was on the installation team during the chilling weather. They were delayed , but he had called to tell me and they did finish the job on schedule. They even did a little patch up work on my wall, which I greatly appreciated. Overall, the product and service were refreshingly superb for a situation that I was not looking forward to. Thank you Precision!

- Ken Roehner

Service was polite, reliable and timely.

- Janice Freidman

Due to unfortunate circumstances related to Williamsville's deep freeze, I found your company when my garage door was completely engulfed in ice damaging the cables, rollers and spring and making the door inoperable. The technician dispatched to me was Pat Murrett who I immediately bonded with! He was sympathetic to my crisis but very knowledgeable and respectful (taking his dirty boots off to walk through my house to the garage). He assessed the situation and due to the extreme ice he was unable to do the job yesterday. The ice on the building first needed to be removed! He came back today, exactly as planned and put my garage door back together even better than it originally was. While this job was certainly not in my budget I feel that Pat gave me my money's worth including a lifetime warranty on the work and parts. I would highly recommend Precision for their customer service ethics and their ability to select talented, knowledgeable technicians to back up their standards. Brian came with Pat today who was shadowing him as an employee trainee and he also fit the Precision image perfectly! Very exceptional young men! With gratitude.... ~carol

- Carol Borrello

We are pleased to give Robert D. and the job he performed today, 5 stars. The effort to arrive at our home, on this 4 degree morning, to provide us w/an estimate is worthy of an extra star. We were very appreciative of his explanation of the varied ways this door could be repaired. He gave us the prices and the lifetime warranty available, where we could choose. As a result, Robert had the job completed within the next 60 minutes. Through these tough weather days, here in WNY, it is a great relief to have this door repaired so efficiently. Thank You again to Robert D. for helping us so quickly.

- Kathy Danahy

Great customer service!! Service tech came out within 1 hour of my call to request repair service. Thank you,

- Kizzy Davis

This is the second time I have used Precision. The spring broke on my garage door this time last time it was the opener.Both times the service technicians have provided prompt, professional same day service.

- Melanie Neureuther

Professional,timely service as usual. Knowledgeable employee. Pleasure doing business with the company. Service is outstanding.

- Pat Dommer

While there were several delays getting the correct doors, it was well worth waiting. Bill was our installer and we could not ask for someone to be so pleasant and technically competent. We had two single doors installed and they look beautiful and work very smoothly. I am pleased that we chose Precision and would call them if we ever needed service. We will recommend Precision to our friends.

- Warren Thomas

Warren, I personally apologize for the delays. I appreciate you being so understanding and am glad everything worked out.

I called Precision to have them double-check the garage door work that I had done by another local garage door company. Within 4 hours of my call to Precision, Pat M. called to let me know he when he expected to arrive. When he arrived he answered all my questions and said that the door was working well and that he didn't see anything that needed addressing immediately. There was no pressure selling at all. The difference between the poor customer service of the other company and Pat's professionalism was night and day. It's also nice to know that I can call Precision day or night for any garage door repair needs we have in the future.

- JEFF SWALUK

It was a good job.

- Yelena Myasnikova

The technician(Mike H) was knowledgable, efficient and very pleasant. He arrived at my home within an hour and a half of my call for service. Prompt service is very important when your car is trapped inside the garage. I would definitely call them again for future garage door repairs.

- Aunt Rosemary