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about Precision Garage Door in:
Buffalo Area, NY
Precision Garage Door of Buffalo NYhas received 819 reviews, averaging 4.94 Stars:
Buffalo, NY
Product:
Buffalo, NY
Professional,timely service as usual. Knowledgeable employee. Pleasure doing business with the company. Service is outstanding.
- Pat Dommer
Product:
Buffalo, NY
While there were several delays getting the correct doors, it was well worth waiting. Bill was our installer and we could not ask for someone to be so pleasant and technically competent. We had two single doors installed and they look beautiful and work very smoothly. I am pleased that we chose Precision and would call them if we ever needed service. We will recommend Precision to our friends.
- Warren Thomas
Warren, I personally apologize for the delays. I appreciate you being so understanding and am glad everything worked out.
Buffalo, NY
I called Precision to have them double-check the garage door work that I had done by another local garage door company. Within 4 hours of my call to Precision, Pat M. called to let me know he when he expected to arrive. When he arrived he answered all my questions and said that the door was working well and that he didn't see anything that needed addressing immediately. There was no pressure selling at all. The difference between the poor customer service of the other company and Pat's professionalism was night and day. It's also nice to know that I can call Precision day or night for any garage door repair needs we have in the future.
- JEFF SWALUK
Buffalo, NY
It was a good job.
- Yelena Myasnikova
Product:
Buffalo, NY
The technician(Mike H) was knowledgable, efficient and very pleasant. He arrived at my home within an hour and a half of my call for service. Prompt service is very important when your car is trapped inside the garage. I would definitely call them again for future garage door repairs.
- Aunt Rosemary
Product:
Buffalo, NY
"Patrick" came as promised on a terrible winter day and corrected the minor problem with my garage door opener. He was polite and explained what had happened. I like to see the photo of the tech person who will be coming to my home. It makes me feel a little more comfortable. I would recommend Precision Door, and I give them a five star rating!
- Brenda Fernandez
Buffalo, NY
Thanks very much-I hated to spend the unexpected cash but knowing that the new opener was brand new and is warrantied gives me peace of mind. I just had the rollers replaced so I feel like I'm all set. I've recommended you to three people so far. Thank you to both Roberts that did the work. Paul Miller-Snyder, NY
- Paul Miller
Product:
Buffalo, NY
I looked you up in the phone book and was happy to hear that you could come out the same day. Robert was here in no time at all, was very personable and well informed. Had the problem fixed right away. He knew his business and your very fortunate to have such a worker.
- Leo Wojciechowski
Buffalo, NY
I had a power surge in my neighborhood and the result was my garage door opener was fried. I called another well known garage door company and although I was not impressed with my initial phone call I decided to stick with them because a few friends of mine had good results using this company. After telling them my problem and exchanging some information with them, I waited for a call back from them because that's what they said was standard procedure, when they finally called me back four days later they said it would take ten days to come to my house. Frustrated, I decided to call Precision and the service I received from that point on was second to none. Meagan took my call and made me feel like she was helping out one of her family members. The technician Robert was able to come down that day and install a new garage door opener and new springs. I was extremely satisfied with my experience with Precision. I have had some issues with the my garage door since, which had nothing to do with the Precision install but the fact that I just have an old garage door. Once again, the day I called, within a few hours someone was able to come down and correct the issue at no charge. Any good business owner knows that word of mouth is the best advertisement you can get, and I go out of my way to tell people about my experience with Precision. I give them a five star rating and when I'm ready to get a new garage door I look forward to my phone call and excellent service I will receive from them.
- Keith Puchalski
Buffalo, NY
I couldn't have asked for more professional people. The two gentelmen that came to my house and installed my garage door were great.
- Tim and barb Nunn
Product:
Buffalo, NY
Everything went well and the technicians were very good - especially working in this cold weather. It is difficult to rate with 5 stars - so how does 4.95 stars sound?
- Ernelle Ponivas
Product:
Buffalo, NY
Pat showed up exactly when he said he would and did an exceellent job. He gave us several options and explained the pros and cons of each of the options. The price he quoted for the work was the price we payed. No high pressure sales and no nonsense. He was extremely professional, explained all of the work that he did, made sure we understood all of the details, warranties, etc., and the area of the garage that he worked in was spotless when he left. We have a detached garage and the outside temperature was three degrees the evening he arrived and installed the garage door opener and repaired the garage door. I would highly recommend Precision if you have any issues with your garage door.
- Raymond Myers
Buffalo, NY
We had an outstanding customer experience and would definitely rate it at 5+ stars. The weather was awful and our technician Robert went above and beyond to fix an old garage door that seemed hopelessly jammed shut. He made sure that the car inside was not damaged during the repair and was so patient with a fix for a very difficult problem. Great job!
- Andrea Ryan
Product:
Buffalo, NY
Robert was a pleasure to work with and I'm very, very happy with the work he did today, and look forward to having him back when the new garage door comes in! Robert was also a very pleasant, personable person. Thank you!
- Kevin Mcmahon
Buffalo, NY
Very unsatisfied with the work. Still don't have my issue resolved. When I call for service the gentleman that comes insists it's a problem with garage door opener. Which is not the case, sorry a garage door opener does not cause an uneven door.
- April Griffith
April, I apologize for the inconvenience. It was a pleasure meeting you and your husband this week. You do have a problem with your opener, but that is not what is causing your problem. After using a level on your door it is perfectly level, but I have discovered a different issue. We will have Ryan out on Monday afternoon to make the proper adjustments to your door so it doesn't get stuck like it has been. Thank you for your business and have a Happy Thanksgiving.
Product:
Buffalo, NY
Outstanding service. Prompt response to emergency call. Decided to replace old door and found the service technician (Robert D.) to be most knowledgeable and technically expert. The crew installing the new door was extremely efficient and professional. Precision Door is a first rate company that delivers great service and a terrific Made in America product. Highly recommended.
- Joseph Sowinski
Buffalo, NY
excellent service and very professional
- Josephine Borrillo
Buffalo, NY
Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.
- Carl Lowry
Buffalo, NY
Crew was on time, very friendly and did a great job! (shared review)
- Toby Faliveno
Product:
Buffalo, NY
We had our door repaired today by Patrick. He did an excellent job, was very courteous and professional. We had used the company 11 years ago, and they did honor their policy on life warranty parts.
- patricia schiavone
Buffalo, NY
Very happy will call again and recommend
- Mike Heer
Product:
Buffalo, NY
They were at my house within 2 hours. Anthony and Bill were very professional and were more consultants than sales people. My garage door works better than when it was new. They even called me back later that day to make sure everything was satisfactory.
- Aj Swannie
Product:
Buffalo, NY
This was the second time I used Precision Overhead Garage door service. Both times I was very happy with the service. My technician was Pat Murrett. He called me the morning that he was scheduled to make sure the time was still ok & then called again when he was on his way. I thought that was very nice. He told me all the repairs he recommended & I felt very confident that he knew his job. I was very happy with the service. My garage door is working great!
- Carol Wert
Buffalo, NY
5 rating.. The tech was excellent and he was professional and he knew his business....
- JIM LACEY
Product:
Buffalo, NY
Called on Saturday night, they were there early on Sunday. Tech Pat was very professional and explained everything he was going to do, he was also very quick and courtesous. The door works better then ever. Would give these guy 5 out of 5 stars. Will recommend them to anyone.
- Steven Lucas
Buffalo, NY
I would absolutely recommend Preciision Door for any and all garage door service needs. Robert recently visited to install a new opener, bearings and a keyless pad. All were installed professionally and with a thorough explanation as to how and why. It's a great idea to have a short bio and picture of the service person. Again. I am totally sold on Precisions sales and service.
- Kirk Wildermuth
Buffalo, NY
Awesome customer service! Considering I called the day after Christmas, I was pleasantly surprised to get a real person answering the phone. I am even happier that I was able to buy a new door system AND get my old clunker working good til the new door comes in. All this taken care of in about 1:45 minutes! Excellent work.
- Larry Sikora
Product:
Buffalo, NY
The spring on my garage door was broken leaving the door stuck down. My son had recommended Precision door to me. My appointment was to meet at my home at 1:00 pm for a quote. As I looked at my watch turned 1:00pm, the truck was in my driveway. Patrick Murrett gave me a quote, told me what the door needed, and preformed above and behond great service.I would recommend Precision door to everyone I know who appreciates quality service. YOU GET THREE 555'S FROM ME
- Mark Schneegold
Buffalo, NY
I was in a jam, had been planning a Christmas party and preparing everything by putting it in my car for the last two days when, the night before, our garage door broke. I have a seminar the in the morning but scheduled a garage door appointment and had my sister in law there. The professional was on time, courteous, and explained it several times as we had multiple people in and out of the house while I was away. He was very knowledgeable and gave me helpful advise on how to keep the garage working and in the best condition.
- Adam Patterson
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
This is the second time I have used Precision. The spring broke on my garage door this time last time it was the opener.Both times the service technicians have provided prompt, professional same day service.
- Melanie Neureuther