Garage Door Repair in Buffalo, NY - Page 22

Mark M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A+++

Gerald Krzesinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Within an hour of contacting Precision, the technician return my call and arrived shortly after. He quickly evaluated the problem, informed me of the status and was about repairing the problem. He was knowledgeable, quick, courteous and efficient. My compliments to you and your company.

Beatrice Engler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision has been nothing but positive. From your very helpful office staff, to Mike, who came to my home on very short notice to service my door, to Ryan, who installed the new door. All were very polite and competent and did their work with care and, as your name states - precision. Thank you

John Steigler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door decided to break on the closest day of the year. In calling places for repairs (especially on a Sunday), Precision answered their phones. I explained the problem and they said they would be out about noon the next day. They called and were there at 10am. Told me the problems, gave me a price and fixed it within 1 1/2 hr. Talked about a new door, and will take amount of repair bill off door and installation. Great job

Sylvia Woods

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response time - Appreciated getting e-mail with picture of technician who would be doing work before he arrived. Technician was great. Did the job quickly and efficiently! Would recommend your company to anyone.

Ken Roehner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A cable snapped on my garage door in the middle of January (of course). I called Precision and Patrick came out that afternoon. He was very knowlegeable and his estimates turned out to be right on target. I was going to wait for another estimate, but was glad I didn't when the other company did not get back to me for several days. Bill was on the installation team during the chilling weather. They were delayed , but he had called to tell me and they did finish the job on schedule. They even did a little patch up work on my wall, which I greatly appreciated. Overall, the product and service were refreshingly superb for a situation that I was not looking forward to. Thank you Precision!

Janice Freidman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was polite, reliable and timely.

Carol Borrello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Due to unfortunate circumstances related to Williamsville's deep freeze, I found your company when my garage door was completely engulfed in ice damaging the cables, rollers and spring and making the door inoperable. The technician dispatched to me was Pat Murrett who I immediately bonded with! He was sympathetic to my crisis but very knowledgeable and respectful (taking his dirty boots off to walk through my house to the garage). He assessed the situation and due to the extreme ice he was unable to do the job yesterday. The ice on the building first needed to be removed! He came back today, exactly as planned and put my garage door back together even better than it originally was. While this job was certainly not in my budget I feel that Pat gave me my money's worth including a lifetime warranty on the work and parts. I would highly recommend Precision for their customer service ethics and their ability to select talented, knowledgeable technicians to back up their standards. Brian came with Pat today who was shadowing him as an employee trainee and he also fit the Precision image perfectly! Very exceptional young men! With gratitude.... ~carol

Kathy Danahy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are pleased to give Robert D. and the job he performed today, 5 stars. The effort to arrive at our home, on this 4 degree morning, to provide us w/an estimate is worthy of an extra star. We were very appreciative of his explanation of the varied ways this door could be repaired. He gave us the prices and the lifetime warranty available, where we could choose. As a result, Robert had the job completed within the next 60 minutes. Through these tough weather days, here in WNY, it is a great relief to have this door repaired so efficiently. Thank You again to Robert D. for helping us so quickly.

Kizzy Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service!! Service tech came out within 1 hour of my call to request repair service. Thank you,

Melanie Neureuther

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I have used Precision. The spring broke on my garage door this time last time it was the opener.Both times the service technicians have provided prompt, professional same day service.

Pat Dommer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional,timely service as usual. Knowledgeable employee. Pleasure doing business with the company. Service is outstanding.

Warren Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

While there were several delays getting the correct doors, it was well worth waiting. Bill was our installer and we could not ask for someone to be so pleasant and technically competent. We had two single doors installed and they look beautiful and work very smoothly. I am pleased that we chose Precision and would call them if we ever needed service. We will recommend Precision to our friends.

JEFF SWALUK

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision to have them double-check the garage door work that I had done by another local garage door company. Within 4 hours of my call to Precision, Pat M. called to let me know he when he expected to arrive. When he arrived he answered all my questions and said that the door was working well and that he didn't see anything that needed addressing immediately. There was no pressure selling at all. The difference between the poor customer service of the other company and Pat's professionalism was night and day. It's also nice to know that I can call Precision day or night for any garage door repair needs we have in the future.

Yelena Myasnikova

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a good job.

Aunt Rosemary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician(Mike H) was knowledgable, efficient and very pleasant. He arrived at my home within an hour and a half of my call for service. Prompt service is very important when your car is trapped inside the garage. I would definitely call them again for future garage door repairs.

Brenda Fernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

"Patrick" came as promised on a terrible winter day and corrected the minor problem with my garage door opener. He was polite and explained what had happened. I like to see the photo of the tech person who will be coming to my home. It makes me feel a little more comfortable. I would recommend Precision Door, and I give them a five star rating!

Paul Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks very much-I hated to spend the unexpected cash but knowing that the new opener was brand new and is warrantied gives me peace of mind. I just had the rollers replaced so I feel like I'm all set. I've recommended you to three people so far. Thank you to both Roberts that did the work. Paul Miller-Snyder, NY

Leo Wojciechowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I looked you up in the phone book and was happy to hear that you could come out the same day. Robert was here in no time at all, was very personable and well informed. Had the problem fixed right away. He knew his business and your very fortunate to have such a worker.

Keith Puchalski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a power surge in my neighborhood and the result was my garage door opener was fried. I called another well known garage door company and although I was not impressed with my initial phone call I decided to stick with them because a few friends of mine had good results using this company. After telling them my problem and exchanging some information with them, I waited for a call back from them because that's what they said was standard procedure, when they finally called me back four days later they said it would take ten days to come to my house. Frustrated, I decided to call Precision and the service I received from that point on was second to none. Meagan took my call and made me feel like she was helping out one of her family members. The technician Robert was able to come down that day and install a new garage door opener and new springs. I was extremely satisfied with my experience with Precision. I have had some issues with the my garage door since, which had nothing to do with the Precision install but the fact that I just have an old garage door. Once again, the day I called, within a few hours someone was able to come down and correct the issue at no charge. Any good business owner knows that word of mouth is the best advertisement you can get, and I go out of my way to tell people about my experience with Precision. I give them a five star rating and when I'm ready to get a new garage door I look forward to my phone call and excellent service I will receive from them.

Tim and barb Nunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn't have asked for more professional people. The two gentelmen that came to my house and installed my garage door were great.

Ernelle Ponivas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went well and the technicians were very good - especially working in this cold weather. It is difficult to rate with 5 stars - so how does 4.95 stars sound?

Raymond Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pat showed up exactly when he said he would and did an exceellent job. He gave us several options and explained the pros and cons of each of the options. The price he quoted for the work was the price we payed. No high pressure sales and no nonsense. He was extremely professional, explained all of the work that he did, made sure we understood all of the details, warranties, etc., and the area of the garage that he worked in was spotless when he left. We have a detached garage and the outside temperature was three degrees the evening he arrived and installed the garage door opener and repaired the garage door. I would highly recommend Precision if you have any issues with your garage door.

Andrea Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an outstanding customer experience and would definitely rate it at 5+ stars. The weather was awful and our technician Robert went above and beyond to fix an old garage door that seemed hopelessly jammed shut. He made sure that the car inside was not damaged during the repair and was so patient with a fix for a very difficult problem. Great job!

Kevin Mcmahon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert was a pleasure to work with and I'm very, very happy with the work he did today, and look forward to having him back when the new garage door comes in! Robert was also a very pleasant, personable person. Thank you!

April Griffith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very unsatisfied with the work. Still don't have my issue resolved. When I call for service the gentleman that comes insists it's a problem with garage door opener. Which is not the case, sorry a garage door opener does not cause an uneven door.

Joseph Sowinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service. Prompt response to emergency call. Decided to replace old door and found the service technician (Robert D.) to be most knowledgeable and technically expert. The crew installing the new door was extremely efficient and professional. Precision Door is a first rate company that delivers great service and a terrific Made in America product. Highly recommended.

Josephine Borrillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service and very professional

Carl Lowry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.

Toby Faliveno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Crew was on time, very friendly and did a great job! (shared review)