1(866)924-6042

Read what people are saying
about Precision Garage Door in:

Buffalo Area, NY

Precision Garage Door of Buffalo NY
has received 781 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

I called for an estimate for new garage doors-the tech was here within an hour. Anthony was polite and very informative.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent work

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Daniel S Service Provided:
Garage Door Opener Repair

Installer: Daniel S
Review:

Precision promptly returned to make adjustments to new motor install. Thanks!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I’ve had the pleasure of speaking with your online chat representative at 4 AM on a Monday, your scheduling staff for Cheektowaga (716-272-1124) later Monday morning, and especially your service personnel at my home on Wednesday. * I chose to have the work performed 2 days after my call to the scheduler, for my convenience, knowing that you indeed would have been at my home within hours had I needed it. Thank you. Having been a Facility Manager at a major manufacturing, sales, and warehouse facility for 12 years, I know ‘quality’ when I see it! I am quite impressed with the actions and capabilities of your employees: including those ‘live’ online, those involved directly in the scheduling service, and the on-site Service/Sales personnel I met today, Eric Bruton. and his teammate Scott. The scheduling person I spoke to was on top of her game, spoke succinctly, and recited back to me the information I presented, so as to be sure she had everything she needed of me. I often find it difficult to understand many individuals on the telephone, so I especially appreciate her being well-spoken, efficient, and professional. I applaud your initiative for keeping your vehicles well-functioning (stocked and ready to go), and visually outstanding with the perfect vehicle wrap design. Having sharp, clean, newer vehicles of course speaks volumes for any company. Your website was very professionally done: It provided me with all the information I’d needed to arrange for somewhat urgent service to repair a double garage door that had fallen off track, detaching the lift cables, and was left hanging awkwardly. Recognizing that it was time for professionals to take charge, I left it safely suspended with heavy ropes and called for an appointment. To me it appeared the job would involve a lot of work for two capable technicians, so I appreciate that your technicians were knowledgeable, efficient, team-orientated, clearly dedicated to serving the customer, and that they performed the job so quickly. Specifically, regarding the work at my home, Eric Bruton discussed the options of repair versus replacement. I decided to purchase a new door and hardware, but needed the door in a usable condition immediately, to protect the contents inside the garage. The crew of two repaired the door in less than 2 hours utilizing most of the old components, thus keeping the cost down. With the proper tools on hand, and the skills of the technicians, the track was straightened, and the torsion springs, cables and pulleys were reconnected and adjusted perfectly. Voila; the door was all set for a couple of months. A few weeks waiting for the new door is most agreeable. What’s a few weeks of waiting, when a complete new door, at an excellent price I must say, will be custom manufactured and installed soon. I was happy to pay the service/repair fee, for once the work was completed, the old door worked well enough to last quite a while. Though the repair cost was unexpectedly low, and the repaired door worked fairly well, I thought it would be best to install a new door for appearance sake, and to keep the garage protected for another 20 years. The cost of the new door, installed, was very reasonable, so I placed a down payment Immediately. Please relay my thanks to your inside associates who may have been involved, and particularly to the technicians for a job well done. I feel comfortable that I‘ve chosen the ‘right’ overhead door service company. I look forward to the installation of the new paneled overhead door in a few weeks. Sincerely, B. Kirst

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Mark, the technician was great. Found the problem quickly, was helpful and friendly. I would not call anyone else for garage door service because they are great! Called Saturday and the came that afternoon.

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Daniel S Service Provided:
Garage Door Repair

Installer: Daniel S
Review:

Had a spring on the garage door go, resulting in injury. Called and scheduled an appointment that ended up being the same-day. This occurred During Covid-19 pandemic - technician showed up wearing a mask and was conscious of social distance/safety. Eric was very professional and gave us many options without pressure/sales pitch. Did a LOT of work for us and did a great job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

All I could do was smile!! My garage door was perfect. It really looks good. The installers were exceptional and courteous on top of that, When I saw them putting on the final touches, I was quite impressed. All I can say is THANK YOU. D.B.Dickson

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Called at 10 a.m., problem solved before 1 p.m.! The receptionist quickly accessed our account from 2013 records, assuring a service call the same day. We were delighted! Eric, the technician. arrived soon. masked and gloved, replaced a broken safety sensor with OEM parts, solving the problem immediately. The receptionist was very helpful, reassuring, and courteous.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Very professional. Very informative and efficient and timely. Overall very satisfied.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
Review:

Very quick, friendly and efficient service, however the cost was about twice what I thought/felt it should have been.

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Service Provided:
Garage Door Repair

Review:

Eric was my technician and was wonderful: very professional, explained problem/possible solutions thoroughly without pressuring me into a larger job. He was polite-and even showed me how to disconnect the door if necessary! I definitely will use you again [but hope not in the near future!] Eras Bechakas

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

On time, courteous and very knowledgeable. We enjoyed discussing options with Eric Bruton and his insight to getting us what we needed for our garage door.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had a call in for service which ended up being a new opener (I kinda figured I would need a new motor). Eric showed me options, I made selection but he ran into a problem. Problem was resolved but it did result in a labor charge for me..not unexpected. He explained all details, whys and wherefores of what I should do and what had to be done. He was very professional and admittedly took pride in his work. Will not hesitate to call again should I decide to remedy any options I chose not to do today.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

The tech, Eric, that came out was fantastic! He was right on time and explained everything to me and did a fantastic job.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Eric was very pleasant and knowledgeable in his work performance. He patiently explained our options.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service, a pleasure to work with.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Eric was great

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Service Provided:
Garage Door Repair

Review:

Very happy with our spring repair and garage door is like new. Our service tech - Eric was very nice, explained everything well, provided a few options and very efficient. Our garage was up and running in under two hours. I am very happy with the service and would highly recommend them to family and friends.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

excellent job.

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Service Provided:
Garage Door Repair

Review:

I had a very good experience with Precision installing a new garage door to my home recently. The technician explained what I needed to know about my new door and provided excellent materials. He did his job efficiently and with competence. I am very pleased with my new garage door!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ben and Eric came to the rescue! Our garage door almost fell off the rails... would not close or open. Within 45 minutes of calling for a repair call, Eric was at the door and ready to repair our garage door. They were very informative, polite and clear about the situation and what repair that was needed, Thanks again guys!

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Service Provided:
Garage Door Repair

Review:

Great service. We called and within 2 hours they were at our house. We got a new opener in an hour. Just great service. I would highly recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Great company. Always great reps. Thanks again for excellent service! Glad we use your services.

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
Review:

MY wife and I had our new garage door installed yesterday. the crew was very professional and efficient while doing their work, they answered all our questions and seemed eager to help. We would highly recommend your service to anyone that asks.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very fast Service. Eric thoroughly examined the entire garage door. I have an old Expensive Wood Door and did not want to get a new door. Eric figured out a way to put on all new parts and keep my Garage Door. I was very impressed with Eric and the Service. Thanks Eric

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Precision technician arrived early the next morning and installed the new Garage door spring. He was professional and friendly

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great service. Highly recommend.

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Daniel S Service Provided:
Garage Door Opener Repair

Installer: Daniel S
Review:

My wife and I were in dire need of our garage door fixed last night 1/24/2020. I googled overhead door and yours popped up first. It was very convenient to actually chat with a live person and explain our situation. It was absolutely easy to set up an appointment with a reasonable time frame. The next morning, I was greeted with a text from your place saying Dan (had a picture of him) would be calling me shortly. He did just that, and arrived by 0800. He was very easy to talk with and work with. He at first stated I would need to replace my garage door. But after a second look, he thought he would be able to salvage my unit. He replaced parts as he went along and explained why they needed fixing, mostly because they were bent. He installed a Boeing arm and once the unit was completely put back in, it worked better than before. The price was right. The explanation was thorough. Dan was great to work with. If needed in the future, we will call your first. Thanks again.

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Daniel S Service Provided:
Garage Door Repair

Installer: Daniel S
Review:

I wish to Thank You for your fast service. Anthony was very informed and showed me exactly what was wrong. Thank you again.

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Service Provided:
Garage Door Repair

Review:

Best personnel, most reasonable and highly reliable (Rob, Mat and Jesse).We will only use Precision. Anybody else is your time wasted. 5 stars !!!

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Service Provided:
Install Garage Doors

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Buffalo Area

(716) 262-9696

(716) 262-9696
Hamburg Area

(716) 508-4809

(716) 508-4809
Cheektowaga Area

(716) 608-4491

(716) 608-4491
Amherst Area

(716) 817-5558

(716) 817-5558
Lancaster Area

(716) 989-4215

(716) 989-4215
Niagara Falls Area

(716) 402-5358

(716) 402-5358
Tonawanda Area

(716) 531-4518

(716) 531-4518
East Aurora Area

(716) 608-4852

(716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224