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Read what people are saying
about Precision Garage Door in:
East Aurora Area, NY
Precision Garage Door of Buffalo NYhas received 57 reviews, averaging 4.85 Stars:
East Aurora, NY
West Falls, NY
It is really sad that there are companies like yours. I got a quote for same door. apples to apples. Their quote: $1,750. Your quote: $3,249. You should be ashamed of yourself how you gouge people.
- Julio Serpas
Hi Julio, If you think that is the case I would take up us on our 105% apples to apples price match warranty. Simply send us a copy of the written estimate and if that's true we'll take an additional 5% off their price. Unfortunately, I can see we quoted you for a door that comes with a lifetime warranty "parts and labor". Our cost on that particular door is more than you were quoted. We are the largest retailer in Western New York, so I don't see how someone would be able to quote a lower price than our cost on that product. Best of luck with whatever company you choose to go with.
West Seneca, NY
I needed an estimate for my damaged door and got an immediate appointment the next morning. Roy came out promptly and was very efficient. He gave us the quote and explained it clearly including an honest answer about scheduling and order delays given the current building material backlogs. Honestly is greatly appreciated and makes me feel like I can trust your company.
- Wendy B
West Seneca, NY
Pleasant and expert technician arrived and made repairs
- Sherry Bauer
East Aurora, NY
Very knowledgeable. Quick in and out.
- Wallace Ochterski
East Aurora, NY
Precision is quick to respond & always professional. They offer options to resolve your issue. Six months ago, they repaired my older model garage door opener. This time the sensors malfunctioned and I opted for a new unit. Work completed quickly & reasonable cost. New opener is sooo quiet!
- Elenor Strickland
East Aurora, NY
We have experienced a knowledgeable, skilled, polite and accommodating service from Eric of Precision Door Service. We so appreciated the advance call letting us know his schedule, ahead of arriving. Not only was he prompt but most adaptable to our schedule. After identifying problems, he had the necessary parts and tools with him to complete the repairs efficiently, all while cognizant of social distancing throughout. Eric takes great pride in his work, representing Precision Door in the best possible way, instilling a level of confidence we seldom see. Thank you Eric and Precision for recognizing his potential as your trusted employee.
- S.L.
West Seneca, NY
We have been having issues with our garage door since we purchased our home 3 years ago. Today, I couldn’t get the door to close. Bob and his partner were at our house within an hour of my call, did a complete assessment and presented several options. Wish their fix, our door now opens and closes smoothly and silently.
- Charlotte Brummel
East Aurora, NY
Dan S did a fine job on my spring replacement and I can always count on Precision Door Service for quick, responsive service. I recommend them to my friends and neighbors.
- Michael D Dombrowski
West Seneca, NY
The salesman was informative and polite and the installation was completed efficiently. The garage door looks great.
- Sarah V
Product:
Holland, NY
I called your company to replace the motor for my garage door because of the excellent service provided by Bob Dressler in the fall fixing the cables.
- Heidy Arts
East Aurora, NY
Your service people are great. They are friendly, courteous, and have the patience needed to deal with the public.
- Patricia Costanzo
East Aurora, NY
I love the new door I had installed. It makes a huge impact on the home. The salesman was very friendly and thorough when he came out during the Covid time . He kept his distance.The scheduling was timely. The installers came earlier than scheduled which was fine, they were efficient and cleaned up.
- Jennifer
Product:
East Aurora, NY
Both Eric and Chris were wonderful. I was able to get an appointment that fit my schedule and the door was fixed during the original service call.
- Christine Kimmel-Hurt
Product:
East Aurora, NY
nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.
- Jason
Product:
East Aurora, NY
Precision scheduled appointment quickly, and electronic communications were timely. Bob was very professional. Work completed quickly to correct a wiring issue with garage opener. Charges were reasonable. Very pleased with service.
- Elenor Strickland
East Aurora, NY
They came, they saw, they conquered! Explained the service completely, and performed the service impeccably.
- Rand Hill
West Seneca, NY
Great experience qand will highly recommend you
- Ronald Piersa
West Seneca, NY
Amazing service and results! I called this morning and a tech was here within the hour. He immediately saw the reason my door would no longer open, gave me 3 different price options/guarantees - we chose one and he completed the work in less that an hour. The parts are much more heavy duty that the original ones that lasted less than 8 years!!
- Sherry Bauer
East Aurora, NY
Eric was great and super personable. Gave me the full spectrum of options to respond to my problem and I did not feel pressured/upsold. Although they did not have a part needed for my particular repair on hand (and I think this is the exception more than the rule with this company from what I can see), they came out and identified the issue the same day I called it in and the whole thing will be resolved within a 3 day turn time - which is really nice. No Hassle, really polite and efficient, clear resolution. Thanks guys!
- Meghan Chadsey
Product:
West Seneca, NY
The customer service through the install was excellent. Our installer Eric Bruton, sat down and explain the different options and warranties on what may be best suited for my install. He was efficient, polite and took the time to clean up his work place. I would highly recommend working with Precision to anyone who needs their services.
- Don Lewinski
Product:
East Aurora, NY
Over-all -5: New Garage door for existing barn. The response to my request for quote occurred on the same day it was requested. Mark showed up on time with-out any delay. We went over options and what I wanted. I was confident that the scope was understood and then it was figured out for the install. Good Experience! Regards Len
- Leonard Carruthers
Product:
West Seneca, NY
Great service on time tech was very knowledgeable and help me out to to get what I needed Rob thank you for your service …. Ron
- Ron Shagott
West Seneca, NY
Precision was over within the hour to fix our door,they replaced the cables and pointed out the rusty channels.He was very polite and explained everything,i was concerned about the springs,but he said they were in good condition.Thank you!
- Gene Jerge
Product:
East Aurora, NY
I am SO glad that I picked Precision to install my two new garage door openers instead of another local company that I had previously worked with for 25 years. The installer, Robert Dressler was very knowledgeable, personable and explained everything that I needed to know. Love the quiet belt openers!?? Thank you Precision!
- Cindy Beeley
West Falls, NY
Just had two new openers installed along with brand new hardware for my existing doors. My service tech Rob was very upfront, honest and matter of fact when it came to discussing what needed to be done. He did an outstanding job, very professional. I would highly recommend!
- John S.
East Aurora, NY
Outstanding service. Very courteous, knowledgeable technician.
- Mike Wier
Product:
East Aurora, NY
Needed a new door to replaced the nearly 40 year old door that was ready to collapse. Travis did a great job removing all the old hardware along with the door and replaced it with the new one in a bit over three hours. I couldn't believe he did the whole job on a 16' door singlehanded. The new door opens and closes smoothly, and you can hardly hear it despite the fact that the garage has settled over the years and is about 3/4" from being level. To say I'm pleased is an understatement.
- Jim Jaremka
East Aurora, NY
These guys rock! We had an excellent experience from start to finish. Sam stopped out to give us the estimate. He was very courteous, thorough, and knowledgeable & was the reason we chose Precision for our new garage door. Travis came out to install the door. He was also extremely courteous, and worked hard until the dark hours of the night. Answered all of our questions and stayed even later to change a few minor details and to review the entire door system with my wife and I. I will definitely recommend your company to friends and family; Thanks again!
- Justin & Kristen (East Aurora)
Elma Center, NY
Our garage door opener wouldn't work. Called and repair man came out same day. Fixed it. Door opener was still under warranty so no charge. Repair man was very nice and Precision sent a confirmation email prior to arrival and invoice after.
- Jerome Dwigun
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I believe the installers name was Travis and he was exceptional. He communicated very well with my wife who was home throughout the install.
- Gary Schutrum