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Garage Door Repair Reviews in Lancaster Area, NY (Page 6)
Precision Garage Door of Buffalo NYhas received 223 reviews, averaging 4.95 Stars:
Lancaster, NY
Lancaster, NY
YOUR AGENT SAM WAS VERY PROFESIONAL AND POLITE .I WOULD HIGHLY RECOMEND HIM TO OTHERS TO INSTALL OR SERVICE YOUR DOORS.
- Arthur Benson
Product:
Lancaster, NY
Tech. knowledgeable and thorough after arrival. Opener installed 12/20/16, although I do realize equipment failure is beyond your control, this was an inconvenience. To compound the inconvenience the Tech called an told me he would be there in 15 minutes. I had to leave work, I was there in 15 min, 30 min later I called an he said he was 10 min out. Traffic on transit, I do understand not wanting to have to wait, but this was not very professional and very inconvenient, he arrived over 45 min after his initial call, traffic on transit is not a viable excuse, I drive on Transit frequently at that time of day, as does, I would hazard to guess, the Tech.
- Randall Fox
Thank you for the review. I apologize our tech miscalculated the arrival time. We get our arrival times from the GPS unit which does not calculate for traffic and try to give the most accurate time.
Alden, NY
Great service. Garage door spring broke, called them and they were on site within 2 hours. Offered me three options and were clear how each option works, written out in detail.
- Ron Toczek
We thank you for the review. Sam is one of our most valued employees. We will pass the message along to him.
Product:
Elma, NY
The technician was very quick and efficient..
- Theresa Schmelzinger
Lancaster, NY
Prompt, knowledgeable service. Very professional, pleased all the way around.
- Randall Fox
Lancaster, NY
We were given a two hour window for the replacement/repair of our garage door springs. Very appreciative of the fact we were contacted early within that time window and the fact the Technician called 1/2 before appt. time as we had requested. He was very kind, friendly and happy man and shared that he loves what he is doing which was very obvious. Went right to work (including assisting moving additional heavy items out of the way). Rob recommended additional repairs that were required based upon the wear that was visible. He greeted our pets warmly when we had to let them out. We highly recommend Rob and Precision door service for your garage door repairs or replacement. Top notch service!
- Michael Klier
Mike, Thanks for the great review. I am pleased to hear you were happy with the service Rob performed. We appreciate your business.
Lancaster, NY
Service is quick, professional, and very satisfactory. I would recommend Precision Door.
- Mary jane Ross
Product:
Lancaster, NY
AAA RATING AS FAR AS IM CONCERNED. Same day service within hours. Doesn't get any better. Would highly recommend to anyone.
- Bob Baumler
Lancaster, NY
You had great reviews and we have had a great experience. Great efficient service, friendly staff and a job well done. 5 starts
- Kevin Davenport
Product:
Lancaster, NY
Great place to call for service or to get new door they were so professional to deal with the service man that came out was the best
- Dennis Madigan
Lancaster, NY
More expensive than I was expecting, but the installer did a great job explaining why. Replaced a cheap torque master with a new torsion bar and spring. Door lifts better than ever now! Thanks!
- Mark Rosenecker
Product:
Elma, NY
Your technician Robert D. was extremely knowledgeable and very personable. I have 3 garage doors. He fixed an issue 2 yrs ago with 1 and warned me about the 2nd one. 2 yrs later, I was lucky to get the same tech to fix that issue plus a future issue with both doors. He'a keeper.
- Cheryl Newton
Yeah, He's ok. I guess we'll keep him around for a while.
Service Provided:
Product:
Technician: Bob D
Elma, NY
Saw them in our neighborhood, and asked for an estimate. Good price, quality insulated garage door. Bill and Mark installed the door in a few hours - excellent work and very courteous. Kept asking if we had any questions. All debri taken away. We highly recommend!
- Jim Kuchta
Product:
Lancaster, NY
Mike did a fine job and gave us some tips on garage door maintenance.
- Edward Frost
Product:
Lancaster, NY
Precision door provided that service promptly and professionally. New springs were recommended and approved. The installation was done to my utmost satisfaction. I would recommend Precision garage door service, and recommend it highly
- Henry Pogodzinski
Product:
Lancaster, NY
Great customer service, two garage doors installed yesterday. Disappointed in the quality of the window inserts, thought it would be a more rigid plastic insert. Thank you to all, especially Bill, manager of the project.
- Ronald Fuerst
Thanks for the review Ron. The window inserts are made from the highest quality vinyl designed to be easily removable and replaceable. This is why they are flexible. You will never know the difference unless you need to clean your windows. They will come out and go back in easily. They are also warranted against fading and cracking.
Product:
Lancaster, NY
Very satisfied. Closed door with remote in garage. I called precision Door, they came right out and fixed the problem.
- Rosalie Kelley
Product:
Alden, NY
My tech was just great! He gave three options to repair my garage door. He then said "ok I'll get started" I was astonished , all the part where with him! In 3 hours I had my old door with all new hardware and a brand new opener. Very impressed!
- Kurt Sauer
Product:
Lancaster, NY
Timely, excellent service, work professional, friendly and very satisfied. Springs repaired under warranty as advertised. Would definitely continue to recommend Precision to family and friends. Pat did an excellent job.
- Louis LoBalsamo
Lancaster, NY
Brian and Matt were very professional. They did an excellent work and we love the new door. I highly recommend Precision door for any service you need
- William Macpeek
Lancaster, NY
Work on replacing springs was fast and done well. Technician was friendly and knowledgeable. Would call again and would recommend to others.
- Norman Reed
Lancaster, NY
We chose to replace our "builder grade" garage doors with updated, insulated doors after our rails and wheels rusted, and were having reliability issues. We didn't want to face another Buffalo Winter with our garage doors jumping off the tracks. I did some homework, and called for an appointment with Precision Garage Doors. From the initial contact through the finished job, I was very impressed. Their website, customer service, email reminders and information, service personnel, and professionalism were fantastic. Mike H. was on-time, personable, professional and knowledgeable. He wasn't pushy, and he didn't try to up-sell me. He answered all of my questions and was very pleasant. I was here for the installation of the doors today. Brian C. and Mike C. were the installers, and they were great! They arrived on-time, were super guys, and did an A-1 job. They said it would take about 3 hours, and they were very close to their estimate. They worked hard and did a great job of installing the doors, answering any questions I had, and cleaning up. They were very nice, and made the whole process painless. Precision is hiring the right guys, that's for SURE! I would absolutely recommend Precision Garage Doors for anything you need. I am so glad that I found them. Trustworthy, reliable AND great customer service? Who knew that still existed? They are doing it right. Thanks, guys!
- Jennifer Siragusa
Product:
Lancaster, NY
Mike H. came to look at our garage doors. We had a severe problem with the rails rusting at the bottom, and decided to get new doors. So far, so good. Very professional and personable, knowledgeable and on-time. We are looking froward to getting our new doors installed. I hope to write another review then.
- Jennifer Siragusa
Product:
Lancaster, NY
Excellent work done by conscientious workers. Had attention to detail and very polite and professional. While only one week old-my new door is an aesthetic improvement to my home and the opener is wonderfully quiet. Very pleased .
- Frank Pericozzi
Product:
Lancaster, NY
From the first contact, through a temporary repair, then a new door installation Precision door is professional, knowledgeable and very customer focused. Your friendly and prompt technicians are a true asset to your company. Great job. Thank you
- Gary Wysocki
Lancaster, NY
Excellent, courteous sservice
- Pat Meginley
Product:
Alden, NY
Highly recommended! Thank you for responding and coming out so quickly. We have called other companies in the past who did not even return calls let alone anything else. We are highly impressed. Thank you!!!!!!!
- Patrice Riedel
Product:
Lancaster, NY
Patrick was our technician. He was punctual and very professional. He explained everything he was doing and answered all of our questions. I would highly recommend him and won't hesitate to call Precision Door again.
- Dave Scheff
Lancaster, NY
Job was done quickly and neatly- No clean up afterwards
- Wendy Gee
Product:
Pat my service technician was great. He listened to my problem, assessed the issue. Did an inspection and offered me 3 solutions to resolve the problem. He further advised me about the useful life of my garage door and my LiftMaster opener. Extremely helpful. Work was done within the time he said. Highly recommend Precision. Will use them in the future.
- Cathy