4.9 1 2 3 4 5 166 Reviews

From Tonawanda, NY Homeowners

Garage Door Repair in Tonawanda, NY - Page 2

Precision Garage Door

Same-day garage door repair in Tonawanda, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Tonawanda, NY FREE Service Call With Any Repair Valued at $69

Serving Tonawanda, NY

Proudly serving the Tonawanda community with same day service.

Service truck

Local Garage Door Repair in Tonawanda, NY

Precision Garage Door of Buffalo NY provides same-day garage door repair in Tonawanda, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Tonawanda homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Tonawanda and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 166 most recent customer reviews

Customers across Tonawanda and nearby North Tonawanda consistently praise Precision Garage Door of Buffalo for fast response, professional and knowledgeable technicians, and smooth installation or repair experiences. Reviews frequently mention courteous communication, clear explanations of options, and careful cleanup, with many customers saying the work was completed efficiently and that the finished doors or openers worked quietly and well. Positive pricing/value comments also appear, especially when customers felt the service was fair, competitive, or worth the cost.

What Customers in Your Area Mention Most

Professionalism (65) Reviewers consistently describe the team as professional, courteous, polite, and respectful, with many noting a smooth and confidence-inspiring experience. Expertise (48) Customers frequently mention knowledgeable technicians who clearly understand garage doors and openers, diagnose issues well, and offer useful recommendations. Service (46) Reviewers describe the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Responsiveness (42) Customers repeatedly praise how quickly Precision Garage Door of Buffalo responds, often with same-day or very fast appointments and prompt arrival after the first call. Communication (40) Reviews often highlight clear explanations, option breakdowns, updates before arrival, and technicians taking time to answer questions and walk customers through the work. Speed (38) Many customers say the work was completed quickly and efficiently, including fast repairs, rapid installs, and visits that finished sooner than expected. Friendliness (35) Technicians and office staff are often described as friendly, personable, kind, and easy to work with, which customers say made the experience more comfortable. Workmanship (31) Customers praise the quality of the repair or installation work itself, often saying the door, opener, or repaired parts worked better, smoother, or looked great afterward. Value (12) Some reviewers specifically say the pricing was fair, reasonable, competitive, or worth it for the service and product received.

Recent Reviews from Tonawanda, NY

Nancy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 09/08/2020

I was definitely disappointed in the cost of the repair to my garage door. I will definitely look else where the next time I need my garage door repaired. Another thing that made me wary was the repair man kept saying the the repair is warranted for exactly 1 year not one day later which makes me wonder how long this repair will last. The cost was exorbitant will not use again.

Response from William Geary Business Owner

Nancy, thank you for taking the time to review us. The option you chose to fix your door was the lowest cost option available, and competitive when compared to our competitors. Your door was purchased through another company and only 5 years old. The springs were broken. This is not a good indication of a high quality door. Our recommendation would be to upgrade to a better spring with a better warranty. I am confident the springs we put on your door will last longer than one year, however our recommendation would be to upgrade the existing parts on the door that we can tell will be an issue going forward.

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Cheney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 08/26/2020

Outstanding service! Service Tech Eric showed up only two-hours after I scheduled an appointment. He quickly diagnosed the problem of our garage door not closing properly. Eric expertly made necessary adjustments, took additional time to lubricate wheels and tracks and offered additional advice for preventive maintenance at no extra charge. Precision installed our garage door and opener approximate 8 years ago. To date, this is the only problem with this door and opener even though it was a result of normal repeated mechanical usage. The price was affordable and fair. TY Eric!!!

Service: Garage Door Repair

Jim Grisanti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Robert was great!!! Explained the repair and what was needed very well. Did an excellent job, cleaned up professionally. Could not be more satisfied with the job. Excellent company to deal with!!

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Darwin Pyc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called Precision Door for new weather stripping on our garage door. Eric B.was our technician and he did a great job installing it. He was on time, very efficient, explained everything and was very courteous. The receptionists were also very helpful and courteous.

Service: Garage Door Repair

Product: Springs

Randy Fry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 06/11/2020

Always a wonderful experience. This company stands behind their product.

Service: Garage Door Opener Repair

Raymond Hoock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 05/30/2020

Daniel arrived quickly within the time mentioned to us. We decided not to repair the old opener that was 20 years old and had him install a new opener (PDS-800). He stated it would take about 90 minutes to dismantle the old one and install the new one, which seemed very quick to me! I think it took him even less to do it!! Unbelievable! He also showed us how to program our vehicle's factory remote. Very happy with the job and the technician. Thank you.!

Service: Garage Door Opener Install

Product: Garage Door Opener

John Penna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Measurements were taken for a new garage door. An estimate was determined and I placed a deposit for a new garage door and installation.

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Mark Courtemanche

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.

Response from William Geary Business Owner

Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Tom Gerace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 02/17/2020

2nd time with Precision and more than satisfied again. Bob D. was great explaining what needed to be done and then doing it. Reinforces why I would recommend to family and friends.

Bob D

Technician: Bob D

Service: Garage Door Opener Install

Product: Garage Door Opener

Richard Rinaldo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kenmore, NY 01/30/2020

Thanks to you guys and the Eric service tech for fast and reliable service

Service: Garage Door Repair

Lou Szymanski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tech was knowledgeable and prompt. Serviced my garage door . Buyer beware. I purchased what they call a door rebuild for $799.I researched on the internet and the parts totaled less than $200

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Product: Springs

Tina Jay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 11/29/2019

Excellent service....Eric the installer couldn’t have been more knowledgeable and helpful.

Service: Garage Door Repair

Sally Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My experience with the technician was excellent! Very professional and got right to work to solve the problem. My experience with your technician Colin was the best in years of maintaining our home. Based on my experience, we would definitely use Precision for any issues that arise with our garage and garage door opener

Service: Garage Door Opener Repair

Scott Ensminger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

A nice and very informative technician came to fix my garage door. After inspecting it he gave me some advice about the door and three options, fix what was broken, upgrade some of the parts, or a brand new door. I went with the first option as I needed the door fixed that day. While I can appreciate that this is a business and you must make a profit, $160.92 is way too much money for the service performed and there is no warranty on the work. The technician put the wheel back in the track, put in one screw and checked all the others on the door. Total labor time was under 10 minutes. If you're looking for service at a fair price, look elsewhere.

Bob D

Technician: Bob D

Service: Garage Door Repair

Susan Domres

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 10/24/2019

Collin was very prompt today. He gave me 3 prices for the repair and all were explained well. He had the job done in about an hour.

Service: Garage Door Opener Repair

Product: Rollers

Charles Whited

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and polite technician. They came out quickly and did the work joyfully. Highly recommend them.

Service: Garage Door Repair

Jacqlin Niefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called 10 am showed 11 am Professionalism 5 stars . Awesome job Eric B

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Frank Slomba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast response for an estimate In depth explanation of the benefits of their door. Not pushy

Service: Install Garage Doors

Harold Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 07/26/2019

very pleasant young man arrived & concluded the pair of sensors on the bottom of each side of the tracks had failed. he replaced them with new ones & the opener worked once again. done quickly. it was for me , however , rather expensive , $162 for those little sensors. other than that, I always call Precision. They have done all the work on my garage door & opener.

Service: Garage Door Opener Repair

John Witkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eric was awesome. Explained everything step by step and did a great job! Really fast service. Called at 230 and they responded and were done by 5. Thanks!

Service: Garage Door Opener Install

Product: Garage Door Opener

Robert Kocieniewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 07/09/2019

Very prompt and professional service. I’m fully satisfied with the serviceman’s explanation and resolution of the problem.

Service: Garage Door Repair

Barbara Adamczyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Came out in timely manner. Serviceman was friendly and explained everything. Was surprised how he replaced springs and roller so fast. Door is now so quiet like it’s brand new. Very pleased.

Service: Garage Door Repair

Product: Springs

michael cary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 05/07/2019

Mario, the technician that was at my house was very professional, answered all my questions, he called and arrived on time, in fact he was early and I was very pleased with the service call, including the representative I spoke to initially.

Service: Garage Door Opener Repair

Michael Malikowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Workmen were prompt and courteous. Job was done quickly, professionally, and priced reasonably.

Service: Garage Door Repair

Joe Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Love our new door, both technicians were knowledgeable and pleasant

Service: Install Garage Doors

Product: Garage Doors

Sam Floriano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 01/03/2019

COLIN WAS HE WAS HONEST ABOUT WHAT I NEEDED AND LET ME MAKE MY OWN CHOISES IF I EVER NEED WORK DONE I WANT COLIN TO DO IT

Service: Garage Door Opener Install

Product: Garage Doors

Lisa Boyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 12/18/2018

Yesterday I called Precision at 3:40 and my garage was fixed by 5:00. I can't tell you enough how much I appreciated the fast and friendly service. You guys are the best!

Service: Garage Door Repair

Product: Springs

Ken Grabrowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 11/14/2018

very fast and professional installation

Service: Garage Door Opener Install

Product: Opener

Cynthia Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision came out to repair our door in a timely manner. Rob was the repairman. He was very polite and very helpful.

Bob D

Technician: Bob D

Service: Garage Door Repair

Product: Cables

Chris King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called at 4 pm with broken opener had a new garage opener installed by 7 pm same day. Kudos to great service

Service: Garage Door Opener Install

Product: Opener

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127