4.9 1 2 3 4 5 166 Reviews

From Tonawanda, NY Homeowners

Garage Door Repair in Tonawanda, NY

Precision Garage Door

Same-day garage door repair in Tonawanda, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Tonawanda, NY FREE Service Call With Any Repair Valued at $69

Serving Tonawanda, NY

Proudly serving the Tonawanda community with same day service.

Service truck

Local Garage Door Repair in Tonawanda, NY

Precision Garage Door of Buffalo NY provides same-day garage door repair in Tonawanda, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Tonawanda homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Tonawanda and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 166 most recent customer reviews

Customers across Tonawanda and nearby North Tonawanda consistently praise Precision Garage Door of Buffalo for fast response, professional and knowledgeable technicians, and smooth installation or repair experiences. Reviews frequently mention courteous communication, clear explanations of options, and careful cleanup, with many customers saying the work was completed efficiently and that the finished doors or openers worked quietly and well. Positive pricing/value comments also appear, especially when customers felt the service was fair, competitive, or worth the cost.

What Customers in Your Area Mention Most

Professionalism (65) Reviewers consistently describe the team as professional, courteous, polite, and respectful, with many noting a smooth and confidence-inspiring experience. Expertise (48) Customers frequently mention knowledgeable technicians who clearly understand garage doors and openers, diagnose issues well, and offer useful recommendations. Service (46) Reviewers describe the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Responsiveness (42) Customers repeatedly praise how quickly Precision Garage Door of Buffalo responds, often with same-day or very fast appointments and prompt arrival after the first call. Communication (40) Reviews often highlight clear explanations, option breakdowns, updates before arrival, and technicians taking time to answer questions and walk customers through the work. Speed (38) Many customers say the work was completed quickly and efficiently, including fast repairs, rapid installs, and visits that finished sooner than expected. Friendliness (35) Technicians and office staff are often described as friendly, personable, kind, and easy to work with, which customers say made the experience more comfortable. Workmanship (31) Customers praise the quality of the repair or installation work itself, often saying the door, opener, or repaired parts worked better, smoother, or looked great afterward. Value (12) Some reviewers specifically say the pricing was fair, reasonable, competitive, or worth it for the service and product received.

Recent Reviews from Tonawanda, NY

Andrea Urbinato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 10/19/2026

I called Precision Garage door at 9 AM on a Monday. They were at my house within 90 minutes. Very nice technician. Very personable service vi highly recommend them

Service: Garage Door Repair

Product: Garage Doors

Patrick Walter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 10/19/2026

Prompt and courteous service.

Service: Garage Door Repair

John Sniadecki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tech was here for no more than 15 minutes. He replaced a missing bolt from the opener arm & spray lube the hinges and rollers. That cost $200! Seems to be alot for 15 minutes of work & a minimal cost for materials.

Service: Garage Door Opener Repair

Richard Wylie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 09/03/2026

Repair Job well done

Jon

Technician: Jon

Service: Garage Door Repair

Kathy Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everyone is so helpful and not pushy at all!

Service: Install Garage Doors

Product: Garage Doors

Terry Madill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 08/25/2026

I appreciate that Matthew was able to come and look at our garage door within two hours after I made the appointment. He gave our garage door a very thorough inspection and gave me several options and price points to consider regarding upgrading our door. Matt was very knowledgeable and personable. I appreciated that.

Service: Garage Door Repair

David Mersdorf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jeff Chism was great! I’ve never had a better experience dealing with someone coming out to give a quote. I will recommend my friends and family to call Precision for their garage door needs. 5 star employee 5 star experience

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

Sandra Kline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 11/28/2025

So grateful I found your company. From start to finish it went so smooth. When I called the girl Chrissy in the office was so very kind and helpful and made me feel at ease. The estimator Bob Dressler was prompt and explained everything and in five days I was looking at my new garage door. Mike Okonzak was the installer and from start to finish he was so professional and explained every detail to me. i would recommend this company to everyone i know. please keep up the good work....

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Edward Reichard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 10/28/2025

Jeff C was very friendly, very professional and courteous, explained everything to us , showed us all the different styles, and not pushy, And answered all our questions to our liking. So we were very happy so we went with your company

Jeff C

Door Designer: Jeff C

Service: Garage Door Opener Install

Product: Garage Door Opener

Peter Lew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was prompt and thorough. Tech communicated all aspects of repair and recommendations. Will defiantly utilize their services again.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Charles Whited

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very nice and helpful. The installer was very professional and answered all our questions.

Service: Install Garage Doors

Product: Garage Doors

David Rumpf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everything was perfect from initial contact through installation. Mike , the installer, was very good and answered all questions to our complete satisfaction.

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Rory Moran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 07/23/2024

Jeff was great to work with.He explained the whole process.I can't wait to get my new garage door . Thank you !

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

Christopher Nolan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 10/05/2023

Very courteous and helpful. Representatives were very professional. i will schedule anotherappointment to repair the noted problem. Thank you.

Service: Garage Door Repair

Joelle Amico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kenmore, NY 07/25/2023

Travis, our installer was on time this morning and the rest of his work got better as the day went on. He was extremely knowledgeable helpful, courteous and his professionalism in what he does really showed and shined. I would definitely recommend your company in the future to people who ask who installed the two garage doors. The neighbors even commented how nice the finished product looked. Thanks for your support. Regards Vinny LoDestro

Service: Install Garage Doors

Product: Garage Doors

Jean Manders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We recently called Precision Overhead Garage Door Service when our current garage door sustained extensive wind damage. Their technician came out promptly, we mutually agreed that the door could not be repaired so I placed an order for the new door and opener at that time. It did take several weeks for the door to arrive, we were made aware of that right from the start. Travis Leader, one of their installers did the installation for us today and we are absolutely thrilled!!! Travis called me 30 minutes prior to his arrival, he did the work in the amount of time that he said it would take, he cleared away all of the debris and helped with the programming of the opener. He did all of this with a smile, his professionalism is greatly appreciated. I would recommend Precision Overhead Garage Door Service for all of your garage door and door opener needs.

Service: Install Garage Doors

Product: Garage Doors

Louis Buono

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 05/11/2023

Mike and Travis did a great job of removing my old door and installing my new garage door. Very professional, friendly and customer centric. Answered all of my questions and showed me how to lubricate my door properly. You should be very proud of how they represent your company. Louis Buono

Service: Install Garage Doors

Product: Garage Doors

Jack Naffky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 01/31/2023

Very impressed,people I talked to were great , professional,and the installation of my new garage door went very well.

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

June Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I would highly recommend Precision Door. We had issues with our garage door opener, I called and Bob the Technician came out the same day. Very knowledgeable and professional. We decided to replace our very old wood 2 car garage door and opener. With Bob's recommendations we placed our order the end of June. The only reason I am not giving a full five stars is at the time of order, we were told the door would be replaced in 4 to 6 weeks. I had to make a call at the 6 week mark to inquire as to the status of our order. At that time I would told it would actually be 8 to 10 weeks. At the 10 week mark I received a phone call and the work was scheduled. Travis came out to install the door, opener and replaced everything. He was remarkably fast but highly competent, very friendly and professional. The work was completed to our satisfaction in a little over 4 hours.

Service: Install Garage Doors

Product: Garage Doors

Timothy Doherty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 06/14/2022

Mike the gentleman that installed the door was very professional. Gave tips on care and prevention. All around fantastic experience. Highly recommended.

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Marge Brauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 04/29/2022

Roy was very nice went over everything with me Did not pressure me. Very informative and friendly. So I decided to go ahead with purchase the package for 1999.00 Marge brauer

Service: Garage Door Opener Install

Tanya

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Absolutely love our new garage door! Communication throughout the process was great. Installation went very well and the installers were very nice! Would highly recommend!

Service: Install Garage Doors

Product: Garage Doors

Paul Costanzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 08/20/2021

Mike O did a great job. Installed the new door and opener without a hitch. Removed all old equipement. No cleanup necessary on my part.

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Ruth Downes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 08/12/2021

Travis Leader was here to install my new garage door today. He is a very personable, polite, knowledgeable young man. He was also very pleasant. He installed the door in a timely fashion and did a great clean-up. As far as I'm concerned, you have a gem in this employee. He gets a 10/10 rating from me. Please share this review with him. Thank you. Ruth

Service: Install Garage Doors

Alan Tinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 06/26/2021

installer was on time, good natured, excellent work and over all very professional, thank you very much!

Service: Install Garage Doors

Product: Garage Door Opener

Tim Slaght

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mike O did a great job installing our door! He was thorough and attentive to details. He was patient when explaining operation and maintenance. The door looks great!

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Alvin Marohn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 05/31/2021

Jason was courteous, prompt, professional and did a superior job installing our new garage door. Thoroughly impressed with his installation experience. When finished he wiped down the door, cleaned the windows and totally cleaned up the work site. 100% satisfied!

Matt C

Commercial: Matt C

Service: Install Garage Doors

Product: Garage Doors

Mike Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

As with mostly everyone, the suddenly loud and unexpected sound after closing the garage door brings immediate anxiety to the souls of our wallets! Having this occur during winter magnifies that feeling. This happened to my home recently... And knowing no one else to call I conducted an internet search and came across Precision Door. From the moment I first called them to the moment the technician left my home it was nothing but "world class service"! The customer service folks were friendly, professional and answered all my questions up front. I received a text and then a call from the technical Jeremy Pencils before he arrived. He arrived right on time and being a former Marine, being on time is essential! Jeremy assessed the situation and throughly went over the repair work. Provided some recommendations but was never pushy or tried to sell me anything extra. He arrived wearing PPE (essential during these times) and completed the work in about an hour I was extremely and completely satisfied with the customer service of this company, the professionalism of the technician and the quality of the work done! I would enthusiastically recommend Precision Door to anyone who needs any type of garage work. I will definitely call them again in the future when needed!

Service: Broken Garage Door Spring Repair

Product: Springs

Kevin Lelito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 12/17/2020

Excellent work and service! My garage door unexpectedly broke at 4:00 pm and wouldn’t open more than a foot. I called Precision and my call was answered immediately. Jeremy called back within 5 minutes after I scheduled service to say that he was on his way. He explained what needed to be done and obviously knew his stuff. He finished the job in less than an hour and a half and the door is actually working better than ever! Couldn’t be more satisfied with Precision. Highly recommend them!

Service: Garage Door Repair

Marc Homsi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have used another service but thought I would try Precision based on the reviews. My tech Dan did a great job, neat and cleaned up. Explained everything. The only issue I had was a part that needed replacing but before I approved it was replaced and the cost was a lot more than what I could have replaced it for -about $180. Bill- Mgr. called me and stated he would adjust the cost. Bill is the reason I would recommend Precision over any other. Thanks Team.

Service: Broken Garage Door Spring Repair

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127