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Read what people are saying
about Precision Garage Door in:

Tonawanda Area, NY

Precision Garage Door of Buffalo NY
has received 136 reviews, averaging 4.89 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was definitely disappointed in the cost of the repair to my garage door. I will definitely look else where the next time I need my garage door repaired. Another thing that made me wary was the repair man kept saying the the repair is warranted for exactly 1 year not one day later which makes me wonder how long this repair will last. The cost was exorbitant will not use again.
Nancy
A Response from: William Geary

Nancy, thank you for taking the time to review us. The option you chose to fix your door was the lowest cost option available, and competitive when compared to our competitors. Your door was purchased through another company and only 5 years old. The springs were broken. This is not a good indication of a high quality door. Our recommendation would be to upgrade to a better spring with a better warranty. I am confident the springs we put on your door will last longer than one year, however our recommendation would be to upgrade the existing parts on the door that we can tell will be an issue going forward.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service! Service Tech Eric showed up only two-hours after I scheduled an appointment. He quickly diagnosed the problem of our garage door not closing properly. Eric expertly made necessary adjustments, took additional time to lubricate wheels and tracks and offered additional advice for preventive maintenance at no extra charge. Precision installed our garage door and opener approximate 8 years ago. To date, this is the only problem with this door and opener even though it was a result of normal repeated mechanical usage. The price was affordable and fair. TY Eric!!!
Bill Cheney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert was great!!! Explained the repair and what was needed very well. Did an excellent job, cleaned up professionally. Could not be more satisfied with the job. Excellent company to deal with!!
Jim Grisanti
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision Door for new weather stripping on our garage door. Eric B.was our technician and he did a great job installing it. He was on time, very efficient, explained everything and was very courteous. The receptionists were also very helpful and courteous.
Darwin Pyc
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always a wonderful experience. This company stands behind their product.
Randy Fry
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel arrived quickly within the time mentioned to us. We decided not to repair the old opener that was 20 years old and had him install a new opener (PDS-800). He stated it would take about 90 minutes to dismantle the old one and install the new one, which seemed very quick to me! I think it took him even less to do it!! Unbelievable! He also showed us how to program our vehicle's factory remote. Very happy with the job and the technician. Thank you.!
Raymond Hoock
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Measurements were taken for a new garage door. An estimate was determined and I placed a deposit for a new garage door and installation.
John Penna
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
Mark Courtemanche
A Response from: William Geary

Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

2nd time with Precision and more than satisfied again. Bob D. was great explaining what needed to be done and then doing it. Reinforces why I would recommend to family and friends.
Tom Gerace
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to you guys and the Eric service tech for fast and reliable service
Richard Rinaldo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was knowledgeable and prompt. Serviced my garage door . Buyer beware. I purchased what they call a door rebuild for $799.I researched on the internet and the parts totaled less than $200
Lou Szymanski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service....Eric the installer couldn’t have been more knowledgeable and helpful.
Tina Jay
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with the technician was excellent! Very professional and got right to work to solve the problem. My experience with your technician Colin was the best in years of maintaining our home. Based on my experience, we would definitely use Precision for any issues that arise with our garage and garage door opener
Sally Henry
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A nice and very informative technician came to fix my garage door. After inspecting it he gave me some advice about the door and three options, fix what was broken, upgrade some of the parts, or a brand new door. I went with the first option as I needed the door fixed that day. While I can appreciate that this is a business and you must make a profit, $160.92 is way too much money for the service performed and there is no warranty on the work. The technician put the wheel back in the track, put in one screw and checked all the others on the door. Total labor time was under 10 minutes. If you're looking for service at a fair price, look elsewhere.
Scott Ensminger
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Collin was very prompt today. He gave me 3 prices for the repair and all were explained well. He had the job done in about an hour.
Susan Domres
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and polite technician. They came out quickly and did the work joyfully. Highly recommend them.
Charles Whited
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called 10 am showed 11 am Professionalism 5 stars . Awesome job Eric B
Jacqlin Niefer
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast response for an estimate In depth explanation of the benefits of their door. Not pushy
Frank Slomba
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very pleasant young man arrived & concluded the pair of sensors on the bottom of each side of the tracks had failed. he replaced them with new ones & the opener worked once again. done quickly. it was for me , however , rather expensive , $162 for those little sensors. other than that, I always call Precision. They have done all the work on my garage door & opener.
Harold Pierce
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric was awesome. Explained everything step by step and did a great job! Really fast service. Called at 230 and they responded and were done by 5. Thanks!
John Witkowski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and professional service. I’m fully satisfied with the serviceman’s explanation and resolution of the problem.
Robert Kocieniewski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out in timely manner. Serviceman was friendly and explained everything. Was surprised how he replaced springs and roller so fast. Door is now so quiet like it’s brand new. Very pleased.
Barbara Adamczyk
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario, the technician that was at my house was very professional, answered all my questions, he called and arrived on time, in fact he was early and I was very pleased with the service call, including the representative I spoke to initially.
michael cary
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Workmen were prompt and courteous. Job was done quickly, professionally, and priced reasonably.
Michael Malikowski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love our new door, both technicians were knowledgeable and pleasant
Joe Hoffman
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

COLIN WAS HE WAS HONEST ABOUT WHAT I NEEDED AND LET ME MAKE MY OWN CHOISES IF I EVER NEED WORK DONE I WANT COLIN TO DO IT
Sam Floriano
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday I called Precision at 3:40 and my garage was fixed by 5:00. I can't tell you enough how much I appreciated the fast and friendly service. You guys are the best!
Lisa Boyle
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very fast and professional installation
Ken Grabrowski
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came out to repair our door in a timely manner. Rob was the repairman. He was very polite and very helpful.
Cynthia Adams
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 4 pm with broken opener had a new garage opener installed by 7 pm same day. Kudos to great service
Chris King
Service Provided:
Garage Door Opener Install
Product:
Opener
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