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about Precision Garage Door in:
Tonawanda Area, NY
Precision Garage Door of Buffalo NYhas received 155 reviews, averaging 4.89 Stars:
North Tonawanda, NY
Tonawanda, NY
Jeff was great to work with.He explained the whole process.I can't wait to get my new garage door . Thank you !
- Rory Moran
Tonawanda, NY
Very courteous and helpful. Representatives were very professional. i will schedule anotherappointment to repair the noted problem. Thank you.
- Christopher Nolan
Kenmore, NY
Travis, our installer was on time this morning and the rest of his work got better as the day went on. He was extremely knowledgeable helpful, courteous and his professionalism in what he does really showed and shined. I would definitely recommend your company in the future to people who ask who installed the two garage doors. The neighbors even commented how nice the finished product looked. Thanks for your support. Regards Vinny LoDestro
- Joelle Amico
Product:
North Tonawanda, NY
We recently called Precision Overhead Garage Door Service when our current garage door sustained extensive wind damage. Their technician came out promptly, we mutually agreed that the door could not be repaired so I placed an order for the new door and opener at that time. It did take several weeks for the door to arrive, we were made aware of that right from the start. Travis Leader, one of their installers did the installation for us today and we are absolutely thrilled!!! Travis called me 30 minutes prior to his arrival, he did the work in the amount of time that he said it would take, he cleared away all of the debris and helped with the programming of the opener. He did all of this with a smile, his professionalism is greatly appreciated. I would recommend Precision Overhead Garage Door Service for all of your garage door and door opener needs.
- Jean Manders
Product:
Tonawanda, NY
Mike and Travis did a great job of removing my old door and installing my new garage door. Very professional, friendly and customer centric. Answered all of my questions and showed me how to lubricate my door properly. You should be very proud of how they represent your company. Louis Buono
- Louis Buono
Product:
Tonawanda, NY
Very impressed,people I talked to were great , professional,and the installation of my new garage door went very well.
- Jack Naffky
North Tonawanda, NY
I would highly recommend Precision Door. We had issues with our garage door opener, I called and Bob the Technician came out the same day. Very knowledgeable and professional. We decided to replace our very old wood 2 car garage door and opener. With Bob's recommendations we placed our order the end of June. The only reason I am not giving a full five stars is at the time of order, we were told the door would be replaced in 4 to 6 weeks. I had to make a call at the 6 week mark to inquire as to the status of our order. At that time I would told it would actually be 8 to 10 weeks. At the 10 week mark I received a phone call and the work was scheduled. Travis came out to install the door, opener and replaced everything. He was remarkably fast but highly competent, very friendly and professional. The work was completed to our satisfaction in a little over 4 hours.
- June Johnson
Product:
Tonawanda, NY
Mike the gentleman that installed the door was very professional. Gave tips on care and prevention. All around fantastic experience. Highly recommended.
- Timothy Doherty
Tonawanda, NY
Roy was very nice went over everything with me Did not pressure me. Very informative and friendly. So I decided to go ahead with purchase the package for 1999.00 Marge brauer
- Marge Brauer
North Tonawanda, NY
Absolutely love our new garage door! Communication throughout the process was great. Installation went very well and the installers were very nice! Would highly recommend!
- Tanya
Product:
Tonawanda, NY
Mike O did a great job. Installed the new door and opener without a hitch. Removed all old equipement. No cleanup necessary on my part.
- Paul Costanzo
Tonawanda, NY
Travis Leader was here to install my new garage door today. He is a very personable, polite, knowledgeable young man. He was also very pleasant. He installed the door in a timely fashion and did a great clean-up. As far as I'm concerned, you have a gem in this employee. He gets a 10/10 rating from me. Please share this review with him. Thank you. Ruth
- Ruth Downes
Tonawanda, NY
installer was on time, good natured, excellent work and over all very professional, thank you very much!
- Alan Tinney
Product:
North Tonawanda, NY
Mike O did a great job installing our door! He was thorough and attentive to details. He was patient when explaining operation and maintenance. The door looks great!
- Tim Slaght
Tonawanda, NY
Jason was courteous, prompt, professional and did a superior job installing our new garage door. Thoroughly impressed with his installation experience. When finished he wiped down the door, cleaned the windows and totally cleaned up the work site. 100% satisfied!
- Alvin Marohn
North Tonawanda, NY
As with mostly everyone, the suddenly loud and unexpected sound after closing the garage door brings immediate anxiety to the souls of our wallets! Having this occur during winter magnifies that feeling. This happened to my home recently... And knowing no one else to call I conducted an internet search and came across Precision Door. From the moment I first called them to the moment the technician left my home it was nothing but "world class service"! The customer service folks were friendly, professional and answered all my questions up front. I received a text and then a call from the technical Jeremy Pencils before he arrived. He arrived right on time and being a former Marine, being on time is essential! Jeremy assessed the situation and throughly went over the repair work. Provided some recommendations but was never pushy or tried to sell me anything extra. He arrived wearing PPE (essential during these times) and completed the work in about an hour I was extremely and completely satisfied with the customer service of this company, the professionalism of the technician and the quality of the work done! I would enthusiastically recommend Precision Door to anyone who needs any type of garage work. I will definitely call them again in the future when needed!
- Mike Johnson
Product:
Tonawanda, NY
Excellent work and service! My garage door unexpectedly broke at 4:00 pm and wouldn’t open more than a foot. I called Precision and my call was answered immediately. Jeremy called back within 5 minutes after I scheduled service to say that he was on his way. He explained what needed to be done and obviously knew his stuff. He finished the job in less than an hour and a half and the door is actually working better than ever! Couldn’t be more satisfied with Precision. Highly recommend them!
- KL
North Tonawanda, NY
I have used another service but thought I would try Precision based on the reviews. My tech Dan did a great job, neat and cleaned up. Explained everything. The only issue I had was a part that needed replacing but before I approved it was replaced and the cost was a lot more than what I could have replaced it for -about $180. Bill- Mgr. called me and stated he would adjust the cost. Bill is the reason I would recommend Precision over any other. Thanks Team.
- Marc Homsi
Tonawanda, NY
I was definitely disappointed in the cost of the repair to my garage door. I will definitely look else where the next time I need my garage door repaired. Another thing that made me wary was the repair man kept saying the the repair is warranted for exactly 1 year not one day later which makes me wonder how long this repair will last. The cost was exorbitant will not use again.
- Nancy
Nancy, thank you for taking the time to review us. The option you chose to fix your door was the lowest cost option available, and competitive when compared to our competitors. Your door was purchased through another company and only 5 years old. The springs were broken. This is not a good indication of a high quality door. Our recommendation would be to upgrade to a better spring with a better warranty. I am confident the springs we put on your door will last longer than one year, however our recommendation would be to upgrade the existing parts on the door that we can tell will be an issue going forward.
Product:
Tonawanda, NY
Outstanding service! Service Tech Eric showed up only two-hours after I scheduled an appointment. He quickly diagnosed the problem of our garage door not closing properly. Eric expertly made necessary adjustments, took additional time to lubricate wheels and tracks and offered additional advice for preventive maintenance at no extra charge. Precision installed our garage door and opener approximate 8 years ago. To date, this is the only problem with this door and opener even though it was a result of normal repeated mechanical usage. The price was affordable and fair. TY Eric!!!
- Bill Cheney
North Tonawanda, NY
Robert was great!!! Explained the repair and what was needed very well. Did an excellent job, cleaned up professionally. Could not be more satisfied with the job. Excellent company to deal with!!
- Jim Grisanti
North Tonawanda, NY
Called Precision Door for new weather stripping on our garage door. Eric B.was our technician and he did a great job installing it. He was on time, very efficient, explained everything and was very courteous. The receptionists were also very helpful and courteous.
- Darwin Pyc
Product:
Tonawanda, NY
Always a wonderful experience. This company stands behind their product.
- Randy Fry
Tonawanda, NY
Daniel arrived quickly within the time mentioned to us. We decided not to repair the old opener that was 20 years old and had him install a new opener (PDS-800). He stated it would take about 90 minutes to dismantle the old one and install the new one, which seemed very quick to me! I think it took him even less to do it!! Unbelievable! He also showed us how to program our vehicle's factory remote. Very happy with the job and the technician. Thank you.!
- Raymond Hoock
Product:
North Tonawanda, NY
Measurements were taken for a new garage door. An estimate was determined and I placed a deposit for a new garage door and installation.
- John Penna
North Tonawanda, NY
Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
- Mark Courtemanche
Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.
Product:
Tonawanda, NY
2nd time with Precision and more than satisfied again. Bob D. was great explaining what needed to be done and then doing it. Reinforces why I would recommend to family and friends.
- Tom Gerace
Kenmore, NY
Thanks to you guys and the Eric service tech for fast and reliable service
- Richard Rinaldo
North Tonawanda, NY
Tech was knowledgeable and prompt. Serviced my garage door . Buyer beware. I purchased what they call a door rebuild for $799.I researched on the internet and the parts totaled less than $200
- Lou Szymanski
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Everything was perfect from initial contact through installation. Mike , the installer, was very good and answered all questions to our complete satisfaction.
- David Rumpf