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Read what people are saying
about Precision Garage Door in:

Tonawanda Area, NY

Precision Garage Door of Buffalo NY
has received 145 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Absolutely love our new garage door! Communication throughout the process was great. Installation went very well and the installers were very nice! Would highly recommend!

- Tanya

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Mike O did a great job. Installed the new door and opener without a hitch. Removed all old equipement. No cleanup necessary on my part.

- Paul Costanzo

Mike O Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Mike O
Review:

Travis Leader was here to install my new garage door today. He is a very personable, polite, knowledgeable young man. He was also very pleasant. He installed the door in a timely fashion and did a great clean-up. As far as I'm concerned, you have a gem in this employee. He gets a 10/10 rating from me. Please share this review with him. Thank you. Ruth

- Ruth Downes

Travis Service Provided:

Install Garage Doors


Installer: Travis
Review:

installer was on time, good natured, excellent work and over all very professional, thank you very much!

- Alan Tinney

Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Review:

Mike O did a great job installing our door! He was thorough and attentive to details. He was patient when explaining operation and maintenance. The door looks great!

- Tim Slaght

Mike O Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Mike O
Review:

Jason was courteous, prompt, professional and did a superior job installing our new garage door. Thoroughly impressed with his installation experience. When finished he wiped down the door, cleaned the windows and totally cleaned up the work site. 100% satisfied!

- Alvin Marohn

Matt C Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Matt C
Review:

As with mostly everyone, the suddenly loud and unexpected sound after closing the garage door brings immediate anxiety to the souls of our wallets! Having this occur during winter magnifies that feeling. This happened to my home recently... And knowing no one else to call I conducted an internet search and came across Precision Door. From the moment I first called them to the moment the technician left my home it was nothing but "world class service"! The customer service folks were friendly, professional and answered all my questions up front. I received a text and then a call from the technical Jeremy Pencils before he arrived. He arrived right on time and being a former Marine, being on time is essential! Jeremy assessed the situation and throughly went over the repair work. Provided some recommendations but was never pushy or tried to sell me anything extra. He arrived wearing PPE (essential during these times) and completed the work in about an hour I was extremely and completely satisfied with the customer service of this company, the professionalism of the technician and the quality of the work done! I would enthusiastically recommend Precision Door to anyone who needs any type of garage work. I will definitely call them again in the future when needed!

- Mike Johnson

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Excellent work and service! My garage door unexpectedly broke at 4:00 pm and wouldn’t open more than a foot. I called Precision and my call was answered immediately. Jeremy called back within 5 minutes after I scheduled service to say that he was on his way. He explained what needed to be done and obviously knew his stuff. He finished the job in less than an hour and a half and the door is actually working better than ever! Couldn’t be more satisfied with Precision. Highly recommend them!

- KL

Service Provided:

Garage Door Repair


Review:

I have used another service but thought I would try Precision based on the reviews. My tech Dan did a great job, neat and cleaned up. Explained everything. The only issue I had was a part that needed replacing but before I approved it was replaced and the cost was a lot more than what I could have replaced it for -about $180. Bill- Mgr. called me and stated he would adjust the cost. Bill is the reason I would recommend Precision over any other. Thanks Team.

- Marc Homsi

Daniel S Service Provided:

Broken Garage Door Spring Repair


Technician: Daniel S
Review:

I was definitely disappointed in the cost of the repair to my garage door. I will definitely look else where the next time I need my garage door repaired. Another thing that made me wary was the repair man kept saying the the repair is warranted for exactly 1 year not one day later which makes me wonder how long this repair will last. The cost was exorbitant will not use again.

- Nancy

A Response from: William Geary

Nancy, thank you for taking the time to review us. The option you chose to fix your door was the lowest cost option available, and competitive when compared to our competitors. Your door was purchased through another company and only 5 years old. The springs were broken. This is not a good indication of a high quality door. Our recommendation would be to upgrade to a better spring with a better warranty. I am confident the springs we put on your door will last longer than one year, however our recommendation would be to upgrade the existing parts on the door that we can tell will be an issue going forward.

Daniel S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Daniel S
Review:

Outstanding service! Service Tech Eric showed up only two-hours after I scheduled an appointment. He quickly diagnosed the problem of our garage door not closing properly. Eric expertly made necessary adjustments, took additional time to lubricate wheels and tracks and offered additional advice for preventive maintenance at no extra charge. Precision installed our garage door and opener approximate 8 years ago. To date, this is the only problem with this door and opener even though it was a result of normal repeated mechanical usage. The price was affordable and fair. TY Eric!!!

- Bill Cheney

Eric B Service Provided:

Garage Door Repair


Technician: Eric B
Review:

Robert was great!!! Explained the repair and what was needed very well. Did an excellent job, cleaned up professionally. Could not be more satisfied with the job. Excellent company to deal with!!

- Jim Grisanti

Bob D Service Provided:

Broken Garage Door Spring Repair


Technician: Bob D
Review:

Called Precision Door for new weather stripping on our garage door. Eric B.was our technician and he did a great job installing it. He was on time, very efficient, explained everything and was very courteous. The receptionists were also very helpful and courteous.

- Darwin Pyc

Eric B Service Provided:

Garage Door Repair


Product:

Springs


Technician: Eric B
Review:

Always a wonderful experience. This company stands behind their product.

- Randy Fry

Service Provided:

Garage Door Opener Repair


Review:

Daniel arrived quickly within the time mentioned to us. We decided not to repair the old opener that was 20 years old and had him install a new opener (PDS-800). He stated it would take about 90 minutes to dismantle the old one and install the new one, which seemed very quick to me! I think it took him even less to do it!! Unbelievable! He also showed us how to program our vehicle's factory remote. Very happy with the job and the technician. Thank you.!

- Raymond Hoock

Daniel S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Daniel S
Review:

Measurements were taken for a new garage door. An estimate was determined and I placed a deposit for a new garage door and installation.

- John Penna

Patrick M Service Provided:

Install Garage Doors


Manager: Patrick M
Review:

Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.

- Mark Courtemanche

A Response from: William Geary

Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.

Daniel S Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Daniel S
Review:

2nd time with Precision and more than satisfied again. Bob D. was great explaining what needed to be done and then doing it. Reinforces why I would recommend to family and friends.

- Tom Gerace

Bob D Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Bob D
Review:

Thanks to you guys and the Eric service tech for fast and reliable service

- Richard Rinaldo

Eric B Service Provided:

Garage Door Repair


Technician: Eric B
Review:

Tech was knowledgeable and prompt. Serviced my garage door . Buyer beware. I purchased what they call a door rebuild for $799.I researched on the internet and the parts totaled less than $200

- Lou Szymanski

Bob D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Bob D
Review:

Excellent service....Eric the installer couldn’t have been more knowledgeable and helpful.

- Tina Jay

Eric B Service Provided:

Garage Door Repair


Technician: Eric B
Review:

My experience with the technician was excellent! Very professional and got right to work to solve the problem. My experience with your technician Colin was the best in years of maintaining our home. Based on my experience, we would definitely use Precision for any issues that arise with our garage and garage door opener

- Sally Henry

Service Provided:

Garage Door Opener Repair


Review:

A nice and very informative technician came to fix my garage door. After inspecting it he gave me some advice about the door and three options, fix what was broken, upgrade some of the parts, or a brand new door. I went with the first option as I needed the door fixed that day. While I can appreciate that this is a business and you must make a profit, $160.92 is way too much money for the service performed and there is no warranty on the work. The technician put the wheel back in the track, put in one screw and checked all the others on the door. Total labor time was under 10 minutes. If you're looking for service at a fair price, look elsewhere.

- Scott Ensminger

Bob D Service Provided:

Garage Door Repair


Technician: Bob D
Review:

Collin was very prompt today. He gave me 3 prices for the repair and all were explained well. He had the job done in about an hour.

- Susan Domres

Service Provided:

Garage Door Opener Repair


Product:

Rollers


Review:

Great service and polite technician. They came out quickly and did the work joyfully. Highly recommend them.

- Charles Whited

Service Provided:

Garage Door Repair


Review:

Called 10 am showed 11 am Professionalism 5 stars . Awesome job Eric B

- Jacqlin Niefer

Eric B Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Door Opener


Technician: Eric B
Review:

Fast response for an estimate In depth explanation of the benefits of their door. Not pushy

- Frank Slomba

Service Provided:

Install Garage Doors


Review:

very pleasant young man arrived & concluded the pair of sensors on the bottom of each side of the tracks had failed. he replaced them with new ones & the opener worked once again. done quickly. it was for me , however , rather expensive , $162 for those little sensors. other than that, I always call Precision. They have done all the work on my garage door & opener.

- Harold Pierce

Service Provided:

Garage Door Opener Repair


Review:

Eric was awesome. Explained everything step by step and did a great job! Really fast service. Called at 230 and they responded and were done by 5. Thanks!

- John Witkowski

Eric B Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Eric B
Review:

Very prompt and professional service. I’m fully satisfied with the serviceman’s explanation and resolution of the problem.

- Robert Kocieniewski

Service Provided:

Garage Door Repair


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Buffalo Area

(716) 262-9696

(716) 262-9696
Hamburg Area

(716) 508-4809

(716) 508-4809
Cheektowaga Area

(716) 608-4491

(716) 608-4491
Amherst Area

(716) 817-5558

(716) 817-5558
Lancaster Area

(716) 989-4215

(716) 989-4215
Niagara Falls Area

(716) 402-5358

(716) 402-5358
Tonawanda Area

(716) 531-4518

(716) 531-4518
East Aurora Area

(716) 608-4852

(716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224