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Read what people are saying
about Precision Garage Door in:

Clarence, NY

Precision Garage Door of Buffalo NY
has received 42 reviews, averaging 4.88 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

DO NOT TRUST THIS COMPANY. This will probably not get posted, but if it does you need to read it. I purchased a garage door with opener in July 2018. In June of 2018 my wife saw dents and cracks in the outer skin of the door directly in the middle. After inspecting the door and not finding any scratches or scrapes we realized that it had to be from a severe wind storm that we had. I remember seeing the door buckle in and the next day I could not raise the door until I pushed it from the inside to straighten it out. PLEASE CONTINUE READING. When I called to have someone come out and look at the damage I was told that if it was caused by wind that it would be covered under warranty. When the tech came out he told me that this same person told him that it would not be covered. He also insisted that it would be impossible for the wind to do this damage, but when I pressed him for an alternate cause he said”it is not my job to tell you how it was damaged”. Note that another door installer who inspected it felt that it was wind damage and noted that there were no cross supports on the door to give it strength. I called the person who told me that it was under warranty to ask why she changed her story. She was not available, but the General Manager (Bill Geary) called me the next day instead. I explained the situation to him and asked that it be covered under warranty. He said that he would look into it and call me back. After a week I called him. He was not available, but the person took my message. He has never returned my call. WHAT DOES THIS SAY FOR THE PRECISION ORGANIZATION?
Scott Simons
A Response from: Anthony Paruta (owner)

Mr. Simons, My apologies that Bill did not get back to you. We were in the middle of moving our entire company and that should not have been an excuse to not get back to you. I will reach out to you as I personally contacted the manufacturer and submitted the photos we took. Local building code does not require any type wind rating on doors so there is no actual rating for how much wind the door you have can withstand. However, the door you have is one of the more rigid doors on the market and your door was installed to the manufacturer specifications with the appropriate struts. Since our inception we have not seen a door sustain damage, this severe, due to wind. The damage to your door is consistent to the damage that would have been sustained by being bumped by a vehicle. We see that very often. During the first visit to your home to assess the damage the technician called me personally and expressed his feeling that the door was driven into and that you told him he was there to look at the door not to take pictures of your car, which he felt had scratches consistent with running into the garage door. However, regardless of whether the wind damaged your door, which would be considered an act of God, or it was hit by a car it would not be covered by a warranty. The warranty does not cover acts of God, being run into, or misuse.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

prompt arrival, gave clear options, performed work in a timely manor. Had to return later in the day for a minor adjustment. Did so, efficiently. Would call them again for additional work.
Michael Morgante
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was more than satisfied with not only the customer service I received but Mario was fabulous. My spring had broken on my garage door they were at my house within 2 hours and it was fixed within one. I have nothing but good things to say about this company all the way around!! Will recommend them highly
Lisa Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a garage door damaged when my wife backed into it and then opened it. It was a complete disaster until a precision door tech came out and helped me remove it . The new door came in early and your tech installed it in no time and it looks great. I can tell that the door is high quality right down to the rollers and the workmanship, as far has the installation, is neat and complete. Thankyou for your assistance, patience and speedy service. Lou Mang
Louis Mang
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have never been so impressed professionally and from the minute I contacted the receptionist I was blown away by your attention and attitude to get me up and running! In less than 1 hour Mario calls and then comes to our house. Springs broken and unable to enter. This man has the work ethic of 100% plus! Mario completely righted the very poor job done sub standard by the builder of Amber Meadows. ( Adams’s door and they had “ no availability “ til the next day. I told them I was a repeat customer and President of the Association of 44 homes and was not able to enter my home. That’s when I called Precison! In a matter of minutes it was on the docket. Ask for Mario! He is an outstanding man and his workmanship is unparalleled!
Dee dee Booth
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed to replace my 20 year old garage door after it froze to the ground and called Precision Door. The technician made a temporary fix (at no charge) while my door was being manufactured. The tech that installed to door was efficient and friendly. We did have an issue with my old sensors, but they replaced them at no charge and my door is now functioning perfectly. Thanks!
Bruce Smith
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Collin was very courteous and fixed the problem. Explained that my center bracket is coming loose and because of the age of the door may need to be replaced. I will contact in the Spring for and estimate. I'm satisfied that the door is working for now since I don't use it very much.
Lydia Stang
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry did a great job, excellent service. He is a credit to your company.
Jeanne Miller
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service so far
Cameron Bashir
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician (Barry) arrive and was polite, professional and honest. Made for an easy decision to do business with such a reputable company. Thanks.
David D'Amico
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just had our garage door repaired this morning. Called at 8am and they were at my house within 2 hours and had the job completed by 11:30am. Mario gave us a quote on three options and was very thorough in explaining each option. He had the parts with him and started to work immediately. The job was done efficiently and we were very satisfied with the results. Would definitely use them again and recommend to others.
Bruce Zgoda
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario did a fantastic job repairing our door. He was punctual and polite. I’ll always ask for him when I call for a Precision repair.
John Stellrecht
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

EXCELLENT SERVICE FROM ROBERT THANK YOU -
Edward Steele
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service in 1 day time frame. Experienced and very pleasant to deal with. Thank you!
Richard Washousky
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision Garage Doors because of their Lifetime Guarantee, quality products, quick response to our needs and follow up. Precision also offered to put on a temporary spring so we could still use our garage door while we were waiting for our new door to be ordered and installed. This was a huge benefit to us. We highly recommend doing business with Precision Garage Door!
Lisa Cirillo
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario did a fantastic job repairing our garage door. He was courteous, knowledgeable and took pride in doing the job correctly.
John Stellrecht
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and competent. Very pleased. We had a minor issue after install but the tech came out and resolved it quickly at no cost.
John
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was extremely informative. My old garage door couldn't be fixed because of age and he helped me choose a new one.
Jay Mesnekoff
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt, professional, well done, fairly priced by an extremely courteous technician. Will be our provider of choice.
Harold Rubinstein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have just had our garage door mechanism repaired by Precision Overhead Garage Door Service. The technician, Sam Rigetti, was very polite and knowledgeable. Their fees were less than other companies. I would definitely recommend them to friends in need of this type of service.
Diane Cortese
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing, professional service. Highly recommend!!
Sarah Dambra
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was great! I had a problem with closing my garage door and the technician was out here within a couple of hours to fix it.
Holly Henderson
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Loved being abe to look at what the garage door would look like on the website Mike was very friendly , professional and knowledgable .
Leslie Ives
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service....Mike was fast and complete...he explains everything and was very professional!
Eric Stellrecht
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything about our experience was great. Your employee was so helpful and courteous. thank you!
Mary Hoffman
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was great! He repaired the springs on my door. Very helpful, kind, clean! Ya got a good thing going with this guy!
Deborah Delucia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Mike was Great !! He was very helpful in making our decision by taking the time to give us his thoughts of which door & window treatments that would look best on our home.He also showed us the differences in the door thicknesses and insulation differences.We feel very confident that we made the right choice of garage door for our home & also the right garage door company to deal with.
David Zimpfer
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service appointment was fast and done professionally.Robert Dressler(technician) was top notch and explained everything in detail and answered all of my questions.Rating is 5 stars and looking forward to seeing his quote for replacing of my old worn out garage door. Thank you for the peace of mind. Dave
David Zimpfer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert did a great job! He explained everything very well and was very knowlegable.
Judy Burgio
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door did a great job. Very professional. I would strongly recommend them for any of your garage door needs. I am sure I will use them again.
Reed Morris
Service Provided:
Garage Door Repair
Product:
Cables
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