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about Precision Garage Door in:
Clarence, NY
Precision Garage Door of Buffalo NYhas received 56 reviews, averaging 4.86 Stars:
Clarence, NY
Product:
Clarence, NY
Called for a quote and Patrick was out the very next day! He explained options thoroughly and had us a quote within the hour!
- Chris G
Clarence, NY
Although we had to wait for installation during this pandemic time, the complete installation went spectacularly well! We had the entire garage door, motor, mechanisms and remotes replaced. The men were quiet, worked efficiently, answered questions when we had some, and overall were respectful. Explained the workings of the door, motor and remotes fully, with demonstrations. Double checked their work, swept up, carried away the old door with scraps and actually cleaned the new door and all workings before leaving our residence! We highly recommend and promote this business!
- Frank Benhatzel
Product:
Clarence, NY
Excellent service today by Eric. He not only fixed the problem but he was extremely knowledgeable in his job! He is a real asset to the company! Thank you!
- Patricia Kuerzdoerfer
Clarence, NY
Great and knowledgeable service from Danny.I would highly recommend .
- Robert Wiepert
Product:
Clarence, NY
VERY SATISFIED. TECH WAS ON TIME. COMPLETED AS PROMISED
- David Metzger
Product:
Clarence, NY
Patrick was personable and consultative when showing me options for new doors. Currently, I am doing a complete remodel, so the purchase will be put off until that is completed. In the meantime he fixed my old door which was jammed, in under 20 minutes. It is such a relief to be able to use that door with contractors coming and going. Thank you Patrick!
- Deborah Wirth
Clarence, NY
The day I called was the day I got a new garage door opener, ably installed by Dan -- and explained thoroughly before he left. A power surge had zapped the garage door opener. Dan came out the same day I called, explained my options, did NOT try to upsell me, but did explain what else might happen, replaced the door and all in all, it was a very good experience. I'd not only recommend them, I'd purchase another one from them if I had another garage door.
- Sue Tannehill
Product:
Clarence, NY
Service with 12 hours of previous night call service man good explanation of needed repairs
- Peter Tasca
Clarence, NY
Hi William, Just had Anthony leave my house and he did a great job. He was very nice and extremely professional. My only issue, and I won’t post this as a review, is he installed four new garage door sensors at $180.00 pair. I just looked on Amazon and the same sensors are $32.00 pair. I totally understand you need to be profitable but to me that’s a bit excessive wouldn’t you say? It’s not a big job to connect some wires but thought while he was here I’d have him do it I never thought those sensors were that inexpensive, but that‘s on me, lesson learned, I should have checked. It’s to bad because I’ve used Precision a few times and the service is very good. I just can’t deal with that kind of mark up. I won’t post this cause I should have known better and that’s not really my style. You wanted a favor regarding my post, there it is. Unfortunately I was looking for a favor today from Precision, to be charged fairly, , we’ll I guess we both know how that turned out. Have a great day!!! Mark Perna
- Mark Perna
Mark, I'm sorry you were unhappy with the price of our service. We believe there is value in sending a certified technician to your home in a fully stocked truck. We are not a delivery company like amazon and do not send delivery drivers. Regardless of the cost of the product the labor and overhead is what dictates the final price. Our labor fees are competitive with our industry and all our technicians are IDEA certified.
Product:
Clarence, NY
I needed a new remote but you charged me 149.00 for 10 minutes labor I think that is excessive. price gouging at its best.
- Carroll Mccarthy
Hi Carol, The customer service rep should have quoted this price over the phone. There is a minimum charge of $149 for up to an hour of labor to deliver and program remotes and keypads. We listened to the call and she did not quote you properly. We have issued a refund for the $149.
Product:
Clarence, NY
Prompt courteous service and outstanding use of technology. Everything can essentially be facilitated from your laptop.
- Victor Rioli
Clarence, NY
Bob did a perfect job....
- John Stellrecht
Clarence, NY
Excellent technician Anthony and all around great service. Pleased every time I go with Precision from initial call to finish. Highly recommend!
- John Parks
Product:
Clarence, NY
Thank you for sending Daniel S. to assess and repair my garage door today. He is an outstanding representative of your company. A diagnostician, salesman and mechanical engineer all rolled up in one. Within 90 minutes my door was working like new and my car was sprung free from the garage!
- Julia White
Product:
Clarence, NY
prompt arrival, gave clear options, performed work in a timely manor. Had to return later in the day for a minor adjustment. Did so, efficiently. Would call them again for additional work.
- Michael Morgante
Clarence, NY
Was more than satisfied with not only the customer service I received but Mario was fabulous. My spring had broken on my garage door they were at my house within 2 hours and it was fixed within one. I have nothing but good things to say about this company all the way around!! Will recommend them highly
- Lisa Williams
Clarence, NY
I had a garage door damaged when my wife backed into it and then opened it. It was a complete disaster until a precision door tech came out and helped me remove it . The new door came in early and your tech installed it in no time and it looks great. I can tell that the door is high quality right down to the rollers and the workmanship, as far has the installation, is neat and complete. Thankyou for your assistance, patience and speedy service. Lou Mang
- Louis Mang
Product:
Clarence, NY
I have never been so impressed professionally and from the minute I contacted the receptionist I was blown away by your attention and attitude to get me up and running! In less than 1 hour Mario calls and then comes to our house. Springs broken and unable to enter. This man has the work ethic of 100% plus! Mario completely righted the very poor job done sub standard by the builder of Amber Meadows. ( Adams’s door and they had “ no availability “ til the next day. I told them I was a repeat customer and President of the Association of 44 homes and was not able to enter my home. That’s when I called Precison! In a matter of minutes it was on the docket. Ask for Mario! He is an outstanding man and his workmanship is unparalleled!
- Dee dee Booth
Product:
Clarence, NY
Needed to replace my 20 year old garage door after it froze to the ground and called Precision Door. The technician made a temporary fix (at no charge) while my door was being manufactured. The tech that installed to door was efficient and friendly. We did have an issue with my old sensors, but they replaced them at no charge and my door is now functioning perfectly. Thanks!
- Bruce Smith
Clarence, NY
Collin was very courteous and fixed the problem. Explained that my center bracket is coming loose and because of the age of the door may need to be replaced. I will contact in the Spring for and estimate. I'm satisfied that the door is working for now since I don't use it very much.
- Lydia Stang
Product:
Clarence, NY
Barry did a great job, excellent service. He is a credit to your company.
- Jeanne Miller
Clarence, NY
Great service so far
- Cameron Bashir
Product:
Clarence, NY
Technician (Barry) arrive and was polite, professional and honest. Made for an easy decision to do business with such a reputable company. Thanks.
- David D'Amico
Product:
Clarence, NY
Just had our garage door repaired this morning. Called at 8am and they were at my house within 2 hours and had the job completed by 11:30am. Mario gave us a quote on three options and was very thorough in explaining each option. He had the parts with him and started to work immediately. The job was done efficiently and we were very satisfied with the results. Would definitely use them again and recommend to others.
- Bruce Zgoda
Product:
Clarence, NY
Mario did a fantastic job repairing our door. He was punctual and polite. I’ll always ask for him when I call for a Precision repair.
- John Stellrecht
Clarence, NY
EXCELLENT SERVICE FROM ROBERT THANK YOU -
- Edward Steele
Clarence, NY
Excellent service in 1 day time frame. Experienced and very pleasant to deal with. Thank you!
- Richard Washousky
Clarence, NY
We chose Precision Garage Doors because of their Lifetime Guarantee, quality products, quick response to our needs and follow up. Precision also offered to put on a temporary spring so we could still use our garage door while we were waiting for our new door to be ordered and installed. This was a huge benefit to us. We highly recommend doing business with Precision Garage Door!
- Lisa Cirillo
Clarence, NY
Mario did a fantastic job repairing our garage door. He was courteous, knowledgeable and took pride in doing the job correctly.
- John Stellrecht
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