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about Precision Garage Door in:
Amherst Area, NY
Precision Garage Door of Buffalo NYhas received 235 reviews, averaging 4.93 Stars:
Getzville, NY
Amherst, NY
No complaints. Sent a rep out right away to assess my problem and provide options/quotes. Once the door came in, installation was scheduled that same week. Mike Okonzak handled the installation and was excellent. Work was completed in a timely manner, looks to be good quality work, and Mike was very knowledgeable explaining operation & maintenance of the door.
- Nick Cino
Clarence, NY
Although we had to wait for installation during this pandemic time, the complete installation went spectacularly well! We had the entire garage door, motor, mechanisms and remotes replaced. The men were quiet, worked efficiently, answered questions when we had some, and overall were respectful. Explained the workings of the door, motor and remotes fully, with demonstrations. Double checked their work, swept up, carried away the old door with scraps and actually cleaned the new door and all workings before leaving our residence! We highly recommend and promote this business!
- Frank Benhatzel
East Amherst, NY
The installers were friendly , clean and very professional . They did a terrific job and we are very pleased . Thanks for a great job and well done !
- Paul Kotas
Clarence, NY
Excellent service today by Eric. He not only fixed the problem but he was extremely knowledgeable in his job! He is a real asset to the company! Thank you!
- Patricia Kuerzdoerfer
Clarence, NY
Great and knowledgeable service from Danny.I would highly recommend .
- Robert Wiepert
East Amherst, NY
Prompt response to our warranty call. Very personable and professional technician! Thanks!
- John Dobos
East Amherst, NY
Dan arrived promptly at 8:00. He reviewed the condition of the door and opener pointing out that the door was an old model. He pointed out a broken spring and also pointed out and offered to replace other parts (rollers) that could be replaced. I chose to only replace the broken springs and he quoted me a price for the service. I agreed and he quickly replaced the parts that needed to be replace3d and also replaced some missing bolts that was causing the door to have an erratic movement. Finally he explained some maintenance alternatives to keep the old parts from needing to be replaced in the near future. I will abide by his recommendations. Thanks.
- Ben Gregory
Clarence, NY
VERY SATISFIED. TECH WAS ON TIME. COMPLETED AS PROMISED
- David Metzger
Product:
East Amherst, NY
Eric arrived sooner than expected, completed the job in good time with excellent service. Will definitely recommend.
- Mary Ann Dillen
Product:
East Amherst, NY
Had an issue with my door not closing, turned out to be that a cable unwound itself. I called up Precision, and within an hour or so, they had someone out to take a look. The technician Eric was able to quickly explain the issue, and some of the typical causes. Eric was also able to suggest some adjustments on my garage door opener and went above and beyond to do the repair work correctly. I am very satisfied with the work that was done.
- Andrew Ryan
East Amherst, NY
You might be able to find a better price, but you won’t find better service (or warranty). Same day appointment, friendly, and skilled technician...I was very pleased. Eric was fantastic. I have never had a garage door go up and down so quietly! If you want the best, then call Precision.
- Cynthia
Product:
Clarence, NY
Patrick was personable and consultative when showing me options for new doors. Currently, I am doing a complete remodel, so the purchase will be put off until that is completed. In the meantime he fixed my old door which was jammed, in under 20 minutes. It is such a relief to be able to use that door with contractors coming and going. Thank you Patrick!
- Deborah Wirth
Getzville, NY
I've had my garage door for two year, I love it, it's, quiet, functional and attractive, and a life time warranty, can't beat that! This is the first time I've had Precision come since it was installed, just for a tune up and that will be good for at least 10 years, that is peace of mind for me. My technician, was prompt, and knowledgeable. A good product and a good company.
- Heather Randall
East Amherst, NY
I had a great experience. He was the Cadillac of Technicians
- Fran Daumen
Product:
Clarence, NY
The day I called was the day I got a new garage door opener, ably installed by Dan -- and explained thoroughly before he left. A power surge had zapped the garage door opener. Dan came out the same day I called, explained my options, did NOT try to upsell me, but did explain what else might happen, replaced the door and all in all, it was a very good experience. I'd not only recommend them, I'd purchase another one from them if I had another garage door.
- Sue Tannehill
East Amherst, NY
First I want to say why I chose Precision. When we couldn't open our garage door and had an appointment to get to, you came out and helped us and let us get to our appointment. Now, the review. Anthony serviced our door. First, he called to let me know he's coming and on what time. He was right on the button. He was courtous, and very helpful. He did everything we asked and gave a quote BEFORE he did the work. Great service.
- Joe Rizzo
East Amherst, NY
My garage door springs broke and I was unable to manually open it-car inside. Mario arrived about 2 hours later and fixed it. Great polite guy. Very informative. I honestly do not know pricing so I could have paid too much or I could have gotten a great deal, but I do know I needed it repaired immediately and that is what I got...with a great tech
- Bp
Clarence, NY
Service with 12 hours of previous night call service man good explanation of needed repairs
- Peter Tasca
Akron, NY
I had my garage door spring replaced. Service was great and complete install was quick and efficient. Technicians were friendly and on time. I would definitely recommend Precision Door Service.
- Gary Farrell
Clarence, NY
Hi William, Just had Anthony leave my house and he did a great job. He was very nice and extremely professional. My only issue, and I won’t post this as a review, is he installed four new garage door sensors at $180.00 pair. I just looked on Amazon and the same sensors are $32.00 pair. I totally understand you need to be profitable but to me that’s a bit excessive wouldn’t you say? It’s not a big job to connect some wires but thought while he was here I’d have him do it I never thought those sensors were that inexpensive, but that‘s on me, lesson learned, I should have checked. It’s to bad because I’ve used Precision a few times and the service is very good. I just can’t deal with that kind of mark up. I won’t post this cause I should have known better and that’s not really my style. You wanted a favor regarding my post, there it is. Unfortunately I was looking for a favor today from Precision, to be charged fairly, , we’ll I guess we both know how that turned out. Have a great day!!! Mark Perna
- Mark Perna
Mark, I'm sorry you were unhappy with the price of our service. We believe there is value in sending a certified technician to your home in a fully stocked truck. We are not a delivery company like amazon and do not send delivery drivers. Regardless of the cost of the product the labor and overhead is what dictates the final price. Our labor fees are competitive with our industry and all our technicians are IDEA certified.
Product:
Clarence, NY
I needed a new remote but you charged me 149.00 for 10 minutes labor I think that is excessive. price gouging at its best.
- Carroll Mccarthy
Hi Carol, The customer service rep should have quoted this price over the phone. There is a minimum charge of $149 for up to an hour of labor to deliver and program remotes and keypads. We listened to the call and she did not quote you properly. We have issued a refund for the $149.
Product:
Clarence, NY
Prompt courteous service and outstanding use of technology. Everything can essentially be facilitated from your laptop.
- Victor Rioli
Clarence, NY
Bob did a perfect job....
- John Stellrecht
Akron, NY
The crew called ahead and arrived as stated. The fixed the garage door seal and some panels. They did a fantastically efficient and great job, and I am very hard to impress!
- Scott House
Clarence, NY
Excellent technician Anthony and all around great service. Pleased every time I go with Precision from initial call to finish. Highly recommend!
- John Parks
Product:
East Amherst, NY
Eric and Ben once more came to the rescue. After the great job they did last week at my daughter's house, fixing her busted garage, they came to my house and repaired my failing garage door. They were great and so efficient and polite... and fun! Great job guys
- Carol and John Deluca
East Amherst, NY
Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!
- Eric Zappia
East Amherst, NY
Compliments to your company for fast responsive service and to your serviceman Mario, who thoughtfully addressed the issues with a perfect combination of professional and friendly.
- Lynn Hemmings
Product:
Williamsville, NY
I contacted Precision through the chat feature on the web site. I had no difficulty communicating what was needed - an estimate on a garage door opener replacement. Cost was presented up front and a technician could come same day. When Mario (technician) arrived, he explained what might be in greatest need of replacement and different price points for repair. I chose the mid-level garage door opener, which he had available on his truck. He got to work right away and promptly completed the installation. He explained the new features when he was done. I was highly satisfied with my experience, and would definitely recommend Precision and Mario for any garage door work you need.
- Jean S
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Michael did an amazingly efficient job installing my new door! No way did I think one guy could handle it! I would recommend Precision to anyone.
- Tom Lyons