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about Precision Garage Door in:
Depew, NY
Precision Garage Door of Buffalo NYhas received 74 reviews, averaging 4.85 Stars:
Depew, NY
Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.
Product:
Depew, NY
The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!
- Michelle Martin
Product:
Depew, NY
Tech.,Robert very professional, but not pushy. Explained all my options and repaired my old garage door, so I could use it until my new one arrives. Very pleased with service So far.
- Joe Giglio
Depew, NY
My experience with PRECISION GARAGE DOOR SERVICE was very positive...the technician assigned to do my garage door repair was Mike H....I was happy that Mike showed up within a couple of hours of my calling PRECISION...he inspected the garage door, explained the details of the problem, informed me of my options of how to repair it and then, upon my approval, proceeded to complete the repair in a professional manner...throughout the process, Mike was very kind and helpful with all of my questions...I felt good about the end result and would highly recommend this company to a friend...thank you PRECISION and Mike H. for a job well done!
- Ihor Gill
Product:
Depew, NY
Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.
- Kate Martinez
Depew, NY
I am extremely happy with my new garage door! Wood grain is amazing looking and stands out in the neighborhood. Worth the small extra fee. I would recommend Mark and Matt and rate them 10 out of 10. They were prompt, courteous, friendly and explained everything in detail. I couldn’t be more thrilled with door and installation, thank you!
- Patricia Monnin
Depew, NY
Came within two days of calling, provided excellent customer service, and most importantly, fixed my garage! Mike H was great, kind, and informative. Would recommend Precision to any of my friends and family.
- James Mcquade
Product:
Depew, NY
24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.
- Rita Paolellam
Depew, NY
My old opener would not close using the remote, only the hard wired button. Mark checked it out and told me the opener was from 1994 and generally openers only last around ten years. He installed a new one, checked the overall operation of the door, lubed the roller, and checked the springs. He arrived when he said, was very courteous and informative. I would not hesitate to call in the future and would highly recommend them.
- Bob Kulczyk
Product:
Depew, NY
Doors came out great! Matt did an awesome job in no time at all.
- Dan Thomas
Depew, NY
From day one the quality of service and professionalism was top notch. Matt - the Technician, arrived on time, was very friendly and courteous. He removed the old door, hardware, and automatic door opener. He then installed the new door, hardware, and automatic opener. He cleaned up everything (you wouldn't even know he was there).He explained all the features and operation of the new opener. I would highly recommend Precision Door to anyone looking for a new garage door, a new opener, or a garage door repair.
- Michael Rafferty
Depew, NY
most professional & knowledgable ever. finally done right. very good guarantee.
- Michael B.
Product:
Depew, NY
Mark was great help very satisfied. thankyou
- Don Malicki
Product:
Depew, NY
you can't do a complete job. other door firms can do carpentry work.
- Bill Nantka
We are not a framing company or general contractor, therefore, we do not alter structures. If you have a 2 doors you would like turned into one you'll need to hire a framing contractor to pull a permit to alter the load bearing framing and replace the header of your structure. We turned down your job for that reason. Best of luck with the renovations
Depew, NY
My garage door had a broken center hinge, a rusty vertical track, the center bearing plate was pulling away from the wooden header, and the door needed another horizontal strengthening strut installed. Other components of the system were showing signs of wear due to their age. The repair specialist sold me on the "option A rebuild package." He was very professional, very knowledgeable, and did excellent work. I'm very happy with the finished product. My only regret is that I didn't get competitive quotes and shop around a little, like I normally would. I looked up the parts online and found that the costs didn't add up. Instead, I just wanted it taken care of as soon as possible, and the repair specialist offered to do the work on the spot. In summary, I'm very happy with the work, and would recommend Precision to others. I would just suggest that you might want to get a few competitive quotes to compare prices.
- Joe P.
Sir, We understand that you would like to look up the parts we use to compare prices. However, you will not get any accurate information as many of our parts are patented and proprietary. If you would like to discuss this further I would be happy to. Please call us at 716-748-8439.
Product:
Depew, NY
***** Pleased with the service. Prompt, courteous, work area and door looks great. Very good information provided by technician on opener status and preventative maintenance recommendations.
- Gary Hillman
Depew, NY
Very pleased with service. 5 stars
- Carol Zimmerman
Depew, NY
Discovered I had 2 broken garage door springs on Sunday night and by 9am Michael H was at my house taking care of my problem. Very professional, thorough and took the time to explain everything. Top notch customer service from start to finish. Thank you again.
- Eric Beyer
Product:
Depew, NY
Excellent service
- Michael Godzala
Depew, NY
The installer was friendly and seemed knowledgeable. He showed up when he said he would (amazing!) and finished when he said he would. The new opener is working smoothly and is quieter than the old one. Love the keypad which I didn't have before.
- Maryellen Szydlowski
Depew, NY
5 Stars! Very professional...Job well done. Anyone who needs garage door repairs of any kind will not be disappointed. Thank you!
- William Muehlbauer
Depew, NY
Called on Sunday, got service call first thing Monday A.M. Mike was amazing, friendly, courteous, & explained all aspects to me in away that I understood. He repaired the cables in a very timely manner. Kutos to Mike. Thank You !!
- John Tokarski
Product:
Depew, NY
The service technician was very polite and knowledgeable. He corrected my problem to my relief and full satisfaction! Thank you so much.
- James Lengel
Product:
Depew, NY
We called and they came out the very next day. Our Tech was Patrick. He was very helpful and knowledgeable and told us a few things we might want to consider in the future as the garage door is quite old. He fixed the rollers and Wala the door opened and closed VERY QUIETLY (yea). We would not hesitate to have them come and do the other work. Patrick was a real sweetheart !!! Great employee !!!!! I must say that I appreciate that you can see your teck on the site. Even though my husband was home It gave me a sense of security. More so if I was a woman home alone.
- David Schuck ( the Mrs. filled out the review as hubby is not a computer gujy )
Depew, NY
5 Stars! One of the garage doors springs had snapped on my garage door. I called this morning to schedule a repair, and the Tech (Pat) was here just a few hours later! Thank You for doing the repair so quickly! Great job!
- Michelle Martin
Depew, NY
Excellent service. Very prompt and professional. I will not hesitate to recommend. Thank you.
- James McCarthy
Product:
Depew, NY
Thank you for your work on the bottom strip of the garage door. It look good! Thank you, Darlene Banks
- DARLENE BANKS
Product:
Depew, NY
Mike called prior to arrival and showed up on time. He explained what needed to be replaced and why. He was clean quick and nice. He was also very patient as I asked all my questions. In addition to replacing all the broken parts, Mikes took the time to assess and tweak the overall garage door functions.
- Patti Palladino
Product:
Depew, NY
Michael Holbok came out to the house about a month ago to fix my garage door. He was professional, personable, and explained to me everything he was doing. I am very satisfied with the work that was done.
- Marc Panaro
Product:
Depew, NY
Mike explained my options and did a great job. Very knowledeable and professional. Thanks
- Joe Gervasio
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.
- Gary Junik