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Read what people are saying
about Precision Garage Door in:

Depew, NY

Precision Garage Door of Buffalo NY
has received 64 reviews, averaging 4.84 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy Penflod did a great job and was very friendly work was done in the tiime he and he back knows his job

- William Holler

Jeremy P Service Provided:

Garage Door Repair


Product:

Springs


Technician: Jeremy P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy Penfold was courteous and professional. He explained my options on the repairs and immediately proceeded to get the work done. Jeremy seems like a great employee and is an asset to your company. Great job!

- Frank Zawodzinski

Jeremy P Service Provided:

Garage Door Repair


Technician: Jeremy P
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

BOB WAS HERE IN ONE HOUR ,REPLACED BROKEN SPRING WITH A MUCH HEAVIER ONE PUY NEW ROLLERS . DOOR RUNS MUCH QUIETER INSTALL WAS DONE IN ABOUT ONE HOUR . VERY KNOWLEDGEABLE SERVICE MAN

- Kenneth Grzelewski

Bob D Service Provided:

Broken Garage Door Spring Repair


Technician: Bob D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew was a very personable young man.. He advised me that my garage door was too difficult to repair and explained the benefits of getting a new door. It was a pleasure to do business with him and precision door..

- Lori Gervasi

Anthony G Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Anthony G
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door installed my new door in2017.Great service than and great service again today. Thankyou.

- Dave Leithner

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had garage door repaired by Daniel sayre what a great mechanic and person should give him a raise before you lose him to your competitors

- James Chester

Daniel S Service Provided:

Broken Garage Door Spring Repair


Technician: Daniel S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Men were professional, courteous, answered all my questions and leaned up the dubrie

- Robert Talbot

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with todays repair service. Technician Dan was friendly and knowledgeable . Called this morning and response time was great . Good job

- Joe Giglio

Daniel S Service Provided:

Garage Door Repair


Technician: Daniel S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My appointment yesterday was between 12 and 2 pm. 10 minutes after 12 my tech Travis called said he would be there in five minutes. When Travis showed up he introduced himself immediately explained what he was going to be doing and started working. Four hours later the job was done to perfection . His work was exceptional he cleared out all of the debris explained everything to me in a very gentlemanly way. I would highly recommend Travis and precision door company.

- Joe Zanghi

Travis Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Travis
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Employees are awesome!

- Linda Tokarz

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great job the guy came when he said he would be here,Very friendly and did a awesome job on installing all that was need , Highly recommend your company to all my friends and family,Well done in a timely fashion. Thank you so much !

- Gary Hildebrandt

Bob D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Bob D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service to set up appointment, same day install, new motor installed and springs updated with all the fixings!! Installer Eric Bruton was awesome. Explained everything in full detail before installing!!!!!!

- Brandon

Eric B Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Eric B
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If you like to spend a huge sum of money for very little work, this is the company to call. I was charged $160 for a camera lense adjustment, which amounted to all but 3 seconds of work. The minimum charge of $149 for a visit is more than my doctor, lawyer, and auto mechanic combined. Absolutely brutal...

- Kris Menkowski

A Response from: William Geary

Hi Kris, Were sorry to hear you weren't satisfied with the work performed. The labor charge you paid covers the cost of us driving to your home with all the equipment needed to perform the work to fix your garage door. This is often a lot of equipment as we can't expect customers to diagnose their problems over the phone. As well as the time it takes to diagnose the issue and perform the work. This is the same amount you would pay for any other type of in home service visit such an air conditioning repairman or plumber.

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision to have the weather stripping replaced on our door. When Bob came out he did a safety check and uncovered some major problems with the door. I ended up getting the gold rebuild package besides having the weather stripping replaced. Bob explained everything to me clearly, was very professional and did not pressure me to buy anything and helped me make the best choice in our situation. He was very courteous and seemed very trustworthy. I was very satisfied with the experience, so much so that I decided to write the review

- Lorraine M

Bob D Service Provided:

Garage Door Repair


Product:

Springs


Technician: Bob D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

SUPER NICE AND HELPFUL STAFF. THEY HAD WHAT I NEEDED AND DELIVERED IT PROMPTLY WITH A SMILE

- Frank Swerdlin

Mike H Service Provided:

Garage Door Opener Repair


Manager: Mike H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision Garage Door to repair a broken spring installed on the garage door installed on my new build less than 4 years ago by one of their competitors. They were able to send a technician out within hours, they had the materials in stock, the technician provided an honest assessment and product options without being pushy, and completed the repair safely in a timely manner. Thanks to Precision, and specifically to Mario, for a job well done.

- Jim Pazderski

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When I called Precision with my garage door opener issue  in the morning, within a few hours arrived a knowledgeable technician to work on the problem...the technician's name was Rob...he analyzed the problem and explained to me what needed to be done to solve the issue...Rob was a pleasure to do business with and he corrected the problem quickly...my impression of Precision Garage Doors is very positive and recommend them highly...my gratitude to the technician Rob for analyzing, explaining and taking care of the problem effectively!

- Ihor Gill

Bob D Service Provided:

Garage Door Opener Repair


Technician: Bob D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision door because a family member told us his place of employment always used your company. We wanted someone reliable, professional, and a terrific reputation. Below asks for product purchased, There were multiply items, not just one.

- Nancy Shaver

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rob was amazing. We can’t say enough great things about him personally and about the service of this company. We called with an urgent issue and they sent someone right out that afternoon/evening. Rob called when he was in his way and came well within the window they gave us . He was friendly and ridiculously knowledgeable about what was needed. He didn’t try to upsell us and we were comfortable right away that we were being taken care of by the right person and company. After we settled on a plan, he got right to work and had our repair completed in a timely and efficient manner. He explained everything thoroughly and we felt confident that we understood the work he’d done and how we needed to maintain the door going forward. After telling us over and over to let him know if we needed anything to make sure we were happy with our door, he wished us a happy holiday. What a great person. And what great service. Our door works well and it’s good to know we have a strong company and a guarantee to back up the investment we made.

- Kate and Jeff

Bob D Service Provided:

Garage Door Repair


Product:

Springs


Technician: Bob D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give the front office a one star rating. I did not have a problem with the service technician he did a fine job. Purchased a new garage door two years ago. Now I am having trouble with the finish on the garage door. Two days ago a service technician looked at my problem and I have not heard a word from the office yet. Hopefully somebody will contact me soon thank You.

- Art Tubisz

A Response from: William Geary

Where right on top of that Art. There is nothing wrong with the finish. Some insulation go on the back of your door during the manufacturing process and has yellowed over time. We have a way to clean it off and refinish the discolored parts.

Mark C. Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Mark C.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.

- Gary Junik

A Response from: William Geary

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Mark C. Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Technician: Mark C.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!

- Michelle Martin

Service Provided:

Garage Door Repair


Product:

Cables


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech.,Robert very professional, but not pushy. Explained all my options and repaired my old garage door, so I could use it until my new one arrives. Very pleased with service So far.

- Joe Giglio

Bob D Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Bob D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with PRECISION GARAGE DOOR SERVICE was very positive...the technician assigned to do my garage door repair was Mike H....I was happy that Mike showed up within a couple of hours of my calling PRECISION...he inspected the garage door, explained the details of the problem, informed me of my options of how to repair it and then, upon my approval, proceeded to complete the repair in a professional manner...throughout the process, Mike was very kind and helpful with all of my questions...I felt good about the end result and would highly recommend this company to a friend...thank you PRECISION and Mike H. for a job well done!

- Ihor Gill

Mike H Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Manager: Mike H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.

- Kate Martinez

Patrick M Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Patrick M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am extremely happy with my new garage door! Wood grain is amazing looking and stands out in the neighborhood. Worth the small extra fee. I would recommend Mark and Matt and rate them 10 out of 10. They were prompt, courteous, friendly and explained everything in detail. I couldn’t be more thrilled with door and installation, thank you!

- Patricia Monnin

Matt C Service Provided:

Install Garage Doors


Installer: Matt C
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came within two days of calling, provided excellent customer service, and most importantly, fixed my garage! Mike H was great, kind, and informative. Would recommend Precision to any of my friends and family.

- James Mcquade

Mike H Service Provided:

Garage Door Repair


Product:

Springs


Manager: Mike H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.

- Rita Paolellam

Bob D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Bob D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My old opener would not close using the remote, only the hard wired button. Mark checked it out and told me the opener was from 1994 and generally openers only last around ten years. He installed a new one, checked the overall operation of the door, lubed the roller, and checked the springs. He arrived when he said, was very courteous and informative. I would not hesitate to call in the future and would highly recommend them.

- Bob Kulczyk

Mark C. Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Mark C.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Doors came out great! Matt did an awesome job in no time at all.

- Dan Thomas

Matt C Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Matt C
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224