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Read what people are saying
about Precision Garage Door in:

Depew, NY

Precision Garage Door of Buffalo NY
has received 72 reviews, averaging 4.84 Stars:
1 2 3 4 5
Review:

Rating and service review. Sales rep very professional and Knowledgeable.

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Jeff C Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Designer: Jeff C
Review:

The technicians were excellent. Installed new garage door with opener, keypad, remotes, rails, springs, and all hardware. All old items were removed and area was swept clean.

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Mike O Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Mike O
Review:

They were efficient and got the job done! Mike walked me through and let me know what I needed to do and pay attention to. I feel good with that knowledge and the new door, thank you again for your support.

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Mike O Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Mike O
Review:

I chose this business because I bought my house a year ago and noticed that you were the place tha installed the door. Since I needed a repair I went with you since I thought you would have the parts to repair it. The tech that was sent out was very knowledgeable and clearly explained the work that was needed.

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Excellent installer polite hard working

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very pleased with your representative. He was professional, informative and courteous. I will make a decision soon as to when I will order. Thank you.

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Service Provided:
Install Garage Doors

Review:

I just had my garage door installed, it was worth the wait!! It makes the house look better. The gentlemen who came to install the door were very pleasant, courteous and professional. If I had another door that needed work I would request them!! If you need work call Precision!!!

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Travis Service Provided:
Garage Door Opener Install

Technician: Travis
Review:

Opener was not functioning properly. Tried three places and only Precision could send Amanda out the same day. Dan came over within the hour and assessed the problem. He gave me several options and we settled on a new motor. He was professional, neat and completed in 90 minutes. Fantastic service and I am completely satisfied.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Jeremy Penflod did a great job and was very friendly work was done in the tiime he and he back knows his job

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jeremy Penfold was courteous and professional. He explained my options on the repairs and immediately proceeded to get the work done. Jeremy seems like a great employee and is an asset to your company. Great job!

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Service Provided:
Garage Door Repair

Review:

BOB WAS HERE IN ONE HOUR ,REPLACED BROKEN SPRING WITH A MUCH HEAVIER ONE PUY NEW ROLLERS . DOOR RUNS MUCH QUIETER INSTALL WAS DONE IN ABOUT ONE HOUR . VERY KNOWLEDGEABLE SERVICE MAN

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Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
Review:

Andrew was a very personable young man.. He advised me that my garage door was too difficult to repair and explained the benefits of getting a new door. It was a pleasure to do business with him and precision door..

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Precision Door installed my new door in2017.Great service than and great service again today. Thankyou.

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Service Provided:
Garage Door Repair

Review:

Had garage door repaired by Daniel sayre what a great mechanic and person should give him a raise before you lose him to your competitors

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Service Provided:
Broken Garage Door Spring Repair

Review:

Men were professional, courteous, answered all my questions and leaned up the dubrie

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Happy with todays repair service. Technician Dan was friendly and knowledgeable . Called this morning and response time was great . Good job

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Service Provided:
Garage Door Repair

Review:

My appointment yesterday was between 12 and 2 pm. 10 minutes after 12 my tech Travis called said he would be there in five minutes. When Travis showed up he introduced himself immediately explained what he was going to be doing and started working. Four hours later the job was done to perfection . His work was exceptional he cleared out all of the debris explained everything to me in a very gentlemanly way. I would highly recommend Travis and precision door company.

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Travis Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Travis
Review:

Employees are awesome!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

great job the guy came when he said he would be here,Very friendly and did a awesome job on installing all that was need , Highly recommend your company to all my friends and family,Well done in a timely fashion. Thank you so much !

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Great customer service to set up appointment, same day install, new motor installed and springs updated with all the fixings!! Installer Eric Bruton was awesome. Explained everything in full detail before installing!!!!!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

If you like to spend a huge sum of money for very little work, this is the company to call. I was charged $160 for a camera lense adjustment, which amounted to all but 3 seconds of work. The minimum charge of $149 for a visit is more than my doctor, lawyer, and auto mechanic combined. Absolutely brutal...

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A Response from: William Geary

Hi Kris, Were sorry to hear you weren't satisfied with the work performed. The labor charge you paid covers the cost of us driving to your home with all the equipment needed to perform the work to fix your garage door. This is often a lot of equipment as we can't expect customers to diagnose their problems over the phone. As well as the time it takes to diagnose the issue and perform the work. This is the same amount you would pay for any other type of in home service visit such an air conditioning repairman or plumber.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I called Precision to have the weather stripping replaced on our door. When Bob came out he did a safety check and uncovered some major problems with the door. I ended up getting the gold rebuild package besides having the weather stripping replaced. Bob explained everything to me clearly, was very professional and did not pressure me to buy anything and helped me make the best choice in our situation. He was very courteous and seemed very trustworthy. I was very satisfied with the experience, so much so that I decided to write the review

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

SUPER NICE AND HELPFUL STAFF. THEY HAD WHAT I NEEDED AND DELIVERED IT PROMPTLY WITH A SMILE

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Mike H Service Provided:
Garage Door Opener Repair

Manager: Mike H
Review:

Called Precision Garage Door to repair a broken spring installed on the garage door installed on my new build less than 4 years ago by one of their competitors. They were able to send a technician out within hours, they had the materials in stock, the technician provided an honest assessment and product options without being pushy, and completed the repair safely in a timely manner. Thanks to Precision, and specifically to Mario, for a job well done.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

When I called Precision with my garage door opener issue  in the morning, within a few hours arrived a knowledgeable technician to work on the problem...the technician's name was Rob...he analyzed the problem and explained to me what needed to be done to solve the issue...Rob was a pleasure to do business with and he corrected the problem quickly...my impression of Precision Garage Doors is very positive and recommend them highly...my gratitude to the technician Rob for analyzing, explaining and taking care of the problem effectively!

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Bob D Service Provided:
Garage Door Opener Repair

Technician: Bob D
Review:

We chose Precision door because a family member told us his place of employment always used your company. We wanted someone reliable, professional, and a terrific reputation. Below asks for product purchased, There were multiply items, not just one.

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Service Provided:
Garage Door Repair

Review:

Rob was amazing. We can’t say enough great things about him personally and about the service of this company. We called with an urgent issue and they sent someone right out that afternoon/evening. Rob called when he was in his way and came well within the window they gave us . He was friendly and ridiculously knowledgeable about what was needed. He didn’t try to upsell us and we were comfortable right away that we were being taken care of by the right person and company. After we settled on a plan, he got right to work and had our repair completed in a timely and efficient manner. He explained everything thoroughly and we felt confident that we understood the work he’d done and how we needed to maintain the door going forward. After telling us over and over to let him know if we needed anything to make sure we were happy with our door, he wished us a happy holiday. What a great person. And what great service. Our door works well and it’s good to know we have a strong company and a guarantee to back up the investment we made.

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

I give the front office a one star rating. I did not have a problem with the service technician he did a fine job. Purchased a new garage door two years ago. Now I am having trouble with the finish on the garage door. Two days ago a service technician looked at my problem and I have not heard a word from the office yet. Hopefully somebody will contact me soon thank You.

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A Response from: William Geary

Where right on top of that Art. There is nothing wrong with the finish. Some insulation go on the back of your door during the manufacturing process and has yellowed over time. We have a way to clean it off and refinish the discolored parts.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.

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A Response from: William Geary

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!

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Service Provided:
Garage Door Repair

Product:
Cables

Next Page
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224