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Read what people are saying
about Precision Garage Door in:

Cheektowaga Area, NY

Precision Garage Door of Buffalo NY
has received 54 reviews, averaging 4.83 Stars:
Review:

I give the front office a one star rating. I did not have a problem with the service technician he did a fine job. Purchased a new garage door two years ago. Now I am having trouble with the finish on the garage door. Two days ago a service technician looked at my problem and I have not heard a word from the office yet. Hopefully somebody will contact me soon thank You.
Art Tubisz
A Response from: William Geary

Where right on top of that Art. There is nothing wrong with the finish. Some insulation go on the back of your door during the manufacturing process and has yellowed over time. We have a way to clean it off and refinish the discolored parts.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.
Gary Junik
A Response from: William Geary

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!
Michelle Martin
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Lost my business because individual who gave us the information did not take the time to tell us anything about the door or the opener he was quoting or any alternative options. Nor did we get any kind of breakdown on the cost of the door and the opener, just gave us a total.
Scott Miller
A Response from: William Geary

Scott, I am very surprised to see this review. We supply all of our customers with a folder full of information and details of the products we offer. This is meant to give as much information to our clients as possible so they can make an educated decision. We will be speaking with Michael to see where the disconnect occurred.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tech.,Robert very professional, but not pushy. Explained all my options and repaired my old garage door, so I could use it until my new one arrives. Very pleased with service So far.
Joe Giglio
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

My experience with PRECISION GARAGE DOOR SERVICE was very positive...the technician assigned to do my garage door repair was Mike H....I was happy that Mike showed up within a couple of hours of my calling PRECISION...he inspected the garage door, explained the details of the problem, informed me of my options of how to repair it and then, upon my approval, proceeded to complete the repair in a professional manner...throughout the process, Mike was very kind and helpful with all of my questions...I felt good about the end result and would highly recommend this company to a friend...thank you PRECISION and Mike H. for a job well done!
Ihor Gill
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.
Kate Martinez
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

I am extremely happy with my new garage door! Wood grain is amazing looking and stands out in the neighborhood. Worth the small extra fee. I would recommend Mark and Matt and rate them 10 out of 10. They were prompt, courteous, friendly and explained everything in detail. I couldn’t be more thrilled with door and installation, thank you!
Patricia Monnin
Service Provided:
Install Garage Doors
Review:

Came within two days of calling, provided excellent customer service, and most importantly, fixed my garage! Mike H was great, kind, and informative. Would recommend Precision to any of my friends and family.
James Mcquade
Service Provided:
Garage Door Repair
Product:
Springs
Review:

24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.
Rita Paolellam
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My old opener would not close using the remote, only the hard wired button. Mark checked it out and told me the opener was from 1994 and generally openers only last around ten years. He installed a new one, checked the overall operation of the door, lubed the roller, and checked the springs. He arrived when he said, was very courteous and informative. I would not hesitate to call in the future and would highly recommend them.
Bob Kulczyk
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Doors came out great! Matt did an awesome job in no time at all.
Dan Thomas
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The service was incredible. The installer was super professional. I will recommend all my friends. Thank you.
Jim Maass
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

From day one the quality of service and professionalism was top notch. Matt - the Technician, arrived on time, was very friendly and courteous. He removed the old door, hardware, and automatic door opener. He then installed the new door, hardware, and automatic opener. He cleaned up everything (you wouldn't even know he was there).He explained all the features and operation of the new opener. I would highly recommend Precision Door to anyone looking for a new garage door, a new opener, or a garage door repair.
Michael Rafferty
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

most professional & knowledgable ever. finally done right. very good guarantee.
Michael B.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark was great help very satisfied. thankyou
Don Malicki
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

you can't do a complete job. other door firms can do carpentry work.
Bill Nantka
A Response from: Anthony Paruta

We are not a framing company or general contractor, therefore, we do not alter structures. If you have a 2 doors you would like turned into one you'll need to hire a framing contractor to pull a permit to alter the load bearing framing and replace the header of your structure. We turned down your job for that reason. Best of luck with the renovations

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

My garage door had a broken center hinge, a rusty vertical track, the center bearing plate was pulling away from the wooden header, and the door needed another horizontal strengthening strut installed. Other components of the system were showing signs of wear due to their age. The repair specialist sold me on the "option A rebuild package." He was very professional, very knowledgeable, and did excellent work. I'm very happy with the finished product. My only regret is that I didn't get competitive quotes and shop around a little, like I normally would. I looked up the parts online and found that the costs didn't add up. Instead, I just wanted it taken care of as soon as possible, and the repair specialist offered to do the work on the spot. In summary, I'm very happy with the work, and would recommend Precision to others. I would just suggest that you might want to get a few competitive quotes to compare prices.
Joe P.
A Response from: Anthony Paruta

Sir, We understand that you would like to look up the parts we use to compare prices. Unfortunately you will not get any accurate information as our parts are patented and proprietary. Shot peened springs cannot be purchased anywhere except for Precision Door Service. They are unavailable to the general public or any other garage door manufacturer or retailer. This is why we offer the best warranty in the industry and our doors do not break.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

***** Pleased with the service. Prompt, courteous, work area and door looks great. Very good information provided by technician on opener status and preventative maintenance recommendations.
Gary Hillman
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very pleased with service. 5 stars
Carol Zimmerman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Discovered I had 2 broken garage door springs on Sunday night and by 9am Michael H was at my house taking care of my problem. Very professional, thorough and took the time to explain everything. Top notch customer service from start to finish. Thank you again.
Eric Beyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Excellent service
Michael Godzala
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The installer was friendly and seemed knowledgeable. He showed up when he said he would (amazing!) and finished when he said he would. The new opener is working smoothly and is quieter than the old one. Love the keypad which I didn't have before.
Maryellen Szydlowski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5 Stars! Very professional...Job well done. Anyone who needs garage door repairs of any kind will not be disappointed. Thank you!
William Muehlbauer
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Called on Sunday, got service call first thing Monday A.M. Mike was amazing, friendly, courteous, & explained all aspects to me in away that I understood. He repaired the cables in a very timely manner. Kutos to Mike. Thank You !!
John Tokarski
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The service technician was very polite and knowledgeable. He corrected my problem to my relief and full satisfaction! Thank you so much.
James Lengel
Service Provided:
Garage Door Repair
Product:
Opener
Review:

We called and they came out the very next day. Our Tech was Patrick. He was very helpful and knowledgeable and told us a few things we might want to consider in the future as the garage door is quite old. He fixed the rollers and Wala the door opened and closed VERY QUIETLY (yea). We would not hesitate to have them come and do the other work. Patrick was a real sweetheart !!! Great employee !!!!! I must say that I appreciate that you can see your teck on the site. Even though my husband was home It gave me a sense of security. More so if I was a woman home alone.
David Schuck ( the Mrs. filled out the review as hubby is not a computer gujy )
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

5 Stars! One of the garage doors springs had snapped on my garage door. I called this morning to schedule a repair, and the Tech (Pat) was here just a few hours later! Thank You for doing the repair so quickly! Great job!
Michelle Martin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service. Very prompt and professional. I will not hesitate to recommend. Thank you.
James McCarthy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank you for your work on the bottom strip of the garage door. It look good! Thank you, Darlene Banks
DARLENE BANKS
Service Provided:
Garage Door Repair
Product:
Garage Doors
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