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Read what people are saying
about Precision Garage Door in:

Cheektowaga Area, NY

Precision Garage Door of Buffalo NY
has received 79 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy Penfold was courteous and professional. He explained my options on the repairs and immediately proceeded to get the work done. Jeremy seems like a great employee and is an asset to your company. Great job!
Frank Zawodzinski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The salesman/technician was excellent. Very trustworthy and helpful. Would highly recommend Precision
Linda Cunningham
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

BOB WAS HERE IN ONE HOUR ,REPLACED BROKEN SPRING WITH A MUCH HEAVIER ONE PUY NEW ROLLERS . DOOR RUNS MUCH QUIETER INSTALL WAS DONE IN ABOUT ONE HOUR . VERY KNOWLEDGEABLE SERVICE MAN
Kenneth Grzelewski
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Mario was wonderful. He was here right on time even a little early. He was very courteous and knowledge. And done in under an hour. He diagnosed what was wrong and we decided to replace our old opener with a new one. Its sooo quiet, I love it . I also love that it came with a wireless keypad on the outside. Thank you. Hopefully we will enjoy it for years to come.
Holly Narchus
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew was a very personable young man.. He advised me that my garage door was too difficult to repair and explained the benefits of getting a new door. It was a pleasure to do business with him and precision door..
Lori Gervasi
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door installed my new door in2017.Great service than and great service again today. Thankyou.
Dave Leithner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had garage door repaired by Daniel sayre what a great mechanic and person should give him a raise before you lose him to your competitors
James Chester
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Men were professional, courteous, answered all my questions and leaned up the dubrie
Robert Talbot
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with todays repair service. Technician Dan was friendly and knowledgeable . Called this morning and response time was great . Good job
Joe Giglio
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My appointment yesterday was between 12 and 2 pm. 10 minutes after 12 my tech Travis called said he would be there in five minutes. When Travis showed up he introduced himself immediately explained what he was going to be doing and started working. Four hours later the job was done to perfection . His work was exceptional he cleared out all of the debris explained everything to me in a very gentlemanly way. I would highly recommend Travis and precision door company.
Joe Zanghi
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tecnician Eric B was punctual, polite, and absolutely professional. Did a great job and u can even have a few laughs with him. Highly recommend and will use again.
Jodi Christ
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called early this morning 1/27/2020 about my garage door opener died. Great customer service got appointment same day .Eric Burton came one hour later installed a new garage opener work’s great I would recommend your company and Eric too my friends and family
Linda Chojnicki
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very happy with the quick response we got for coming to our house. The service guy was very polite and helpful in making our decision as to what we needed to repair our door. It is working perfectly again. Thank you for your service. Will highly recommend you!
Joseph Odonnell
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Employees are awesome!
Linda Tokarz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice technician new his stuff !! Didn’t try and sell us anything we didn’t need
Ted Garrow
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great job the guy came when he said he would be here,Very friendly and did a awesome job on installing all that was need , Highly recommend your company to all my friends and family,Well done in a timely fashion. Thank you so much !
Gary Hildebrandt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service to set up appointment, same day install, new motor installed and springs updated with all the fixings!! Installer Eric Bruton was awesome. Explained everything in full detail before installing!!!!!!
Brandon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman was a polite and efficient worker. The door was really quiet when he finished. No problems. Will use your company again if needed. Don and Sue Stoltman p.s.: Your competitor seemed to want to get rid of me when I called to find a repair service. The dial tone appeared twice after they answered twice.
Donald W Stoltman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If you like to spend a huge sum of money for very little work, this is the company to call. I was charged $160 for a camera lense adjustment, which amounted to all but 3 seconds of work. The minimum charge of $149 for a visit is more than my doctor, lawyer, and auto mechanic combined. Absolutely brutal...
Kris Menkowski
A Response from: William Geary

Hi Kris, Were sorry to hear you weren't satisfied with the work performed. The labor charge you paid covers the cost of us driving to your home with all the equipment needed to perform the work to fix your garage door. This is often a lot of equipment as we can't expect customers to diagnose their problems over the phone. As well as the time it takes to diagnose the issue and perform the work. This is the same amount you would pay for any other type of in home service visit such an air conditioning repairman or plumber.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision to have the weather stripping replaced on our door. When Bob came out he did a safety check and uncovered some major problems with the door. I ended up getting the gold rebuild package besides having the weather stripping replaced. Bob explained everything to me clearly, was very professional and did not pressure me to buy anything and helped me make the best choice in our situation. He was very courteous and seemed very trustworthy. I was very satisfied with the experience, so much so that I decided to write the review
Lorraine M
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

SUPER NICE AND HELPFUL STAFF. THEY HAD WHAT I NEEDED AND DELIVERED IT PROMPTLY WITH A SMILE
Frank Swerdlin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision Garage Door to repair a broken spring installed on the garage door installed on my new build less than 4 years ago by one of their competitors. They were able to send a technician out within hours, they had the materials in stock, the technician provided an honest assessment and product options without being pushy, and completed the repair safely in a timely manner. Thanks to Precision, and specifically to Mario, for a job well done.
Jim Pazderski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When I called Precision with my garage door opener issue  in the morning, within a few hours arrived a knowledgeable technician to work on the problem...the technician's name was Rob...he analyzed the problem and explained to me what needed to be done to solve the issue...Rob was a pleasure to do business with and he corrected the problem quickly...my impression of Precision Garage Doors is very positive and recommend them highly...my gratitude to the technician Rob for analyzing, explaining and taking care of the problem effectively!
Ihor Gill
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision door because a family member told us his place of employment always used your company. We wanted someone reliable, professional, and a terrific reputation. Below asks for product purchased, There were multiply items, not just one.
Nancy Shaver
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rob was amazing. We can’t say enough great things about him personally and about the service of this company. We called with an urgent issue and they sent someone right out that afternoon/evening. Rob called when he was in his way and came well within the window they gave us . He was friendly and ridiculously knowledgeable about what was needed. He didn’t try to upsell us and we were comfortable right away that we were being taken care of by the right person and company. After we settled on a plan, he got right to work and had our repair completed in a timely and efficient manner. He explained everything thoroughly and we felt confident that we understood the work he’d done and how we needed to maintain the door going forward. After telling us over and over to let him know if we needed anything to make sure we were happy with our door, he wished us a happy holiday. What a great person. And what great service. Our door works well and it’s good to know we have a strong company and a guarantee to back up the investment we made.
Kate and Jeff
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give the front office a one star rating. I did not have a problem with the service technician he did a fine job. Purchased a new garage door two years ago. Now I am having trouble with the finish on the garage door. Two days ago a service technician looked at my problem and I have not heard a word from the office yet. Hopefully somebody will contact me soon thank You.
Art Tubisz
A Response from: William Geary

Where right on top of that Art. There is nothing wrong with the finish. Some insulation go on the back of your door during the manufacturing process and has yellowed over time. We have a way to clean it off and refinish the discolored parts.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.
Gary Junik
A Response from: William Geary

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!
Michelle Martin
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lost my business because individual who gave us the information did not take the time to tell us anything about the door or the opener he was quoting or any alternative options. Nor did we get any kind of breakdown on the cost of the door and the opener, just gave us a total.
Scott Miller
A Response from: William Geary

Scott, I am very surprised to see this review. We supply all of our customers with a folder full of information and details of the products we offer. This is meant to give as much information to our clients as possible so they can make an educated decision. We will be speaking with Michael to see where the disconnect occurred.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech.,Robert very professional, but not pushy. Explained all my options and repaired my old garage door, so I could use it until my new one arrives. Very pleased with service So far.
Joe Giglio
Service Provided:
Garage Door Repair
Product:
Garage Doors
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