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Read what people are saying
about Precision Garage Door in:

Buffalo Area, NY

Precision Garage Door of Buffalo NY
has received 838 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door installed a garage door opener for me 3 years ago and I recall their expertise and professionalism. Travis arrived yesterday and installed a new garage door and his preciseness and attention to detail was noted. He was courteous and explained the process to me, length of time to install, and was very knowledgeable. I am thoroughly pleased with the outcome- a new door that is not only attractive but also energy efficient. From my first appointment with Precision to discuss the purchase of the door, I found this company treats the customer with a "service based approach", which is very appealing today.

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Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Matt C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional installation Joe the installer was great answer all my questions very knowledgeable and I definitely recommend Precision garage five stars

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Saw the coupon offered,called and an appointment was made quickly for both services. The technician called prior to arrival and the service was completed as requested. I especially appreciated the options that were offered during the July 20 repair. I will definitely recommend your company if someone is looking for a garage door service.

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mario was a friendly technician, prompt & courteous. Mario definitely deserves 5 stars. Would recommend him highly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your installer, Bob, was very professional & capable - got right to the job and it was a job well done. I was especially pleased to have the door fixed the same day I called as I did not want to leave my car out for the weekend. I would highly recommend you to any one. Thank you, Sharon Kurek

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Mario Umbach was great. He came within 2 hours of my door being broken, changed out the springs and even changed the light bulbs to my garage door opener! Thank you!!!

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I heard an ad on the radio and I decided to look them up on the internet. I was happy to see that they could respond the same day and even happier that they could get to my house after I got home from work. Mario did a great job ! He explained everything after a quick inspection and quickly got to work after we decided on what needed to be done. He was very polite and well spoken and very professional the truck was very clean and neat . Mario cleaned up after himself and everything worked out perfectly ! I am very happy with the company from the way that Lauren took my information to the way Mario called me when he was on the way . Great Job ! I would highly recommend them !!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mario was early for the appointment, He was very patient with my elderly parents and explained all the options. They chose a new door opener spring system. The work was completed quickly and the cleanup was immaculate. Give that man a raise!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt did a fantastic job he explained everything to me and answered any of my questions he cleaned up after himself he was very courteous and professional I would welcome him back any time to work on my garage door

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Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Matt C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike did a great job,he's a credit to your company and I were still in business I would hire him in a heartbeat.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were informed who was coming to install our new door and when they would be coming. They arrived when they said they would and we were very satisfied with the installation. I would recommend Precision Door to friends and family.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was great ! Easy install , hassle free . From start to finish it was a five star experience

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Service Provided:
Install Garage Doors

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Rob is the best. Here and done in 45 minutes.

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Bob D Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just finished talking to Mark from Precision Doors. He did a great job informing me about the process of repairing my door. His knowledge and professionalism made me feel comfortable. I have confidence that this is the right decision. Great company.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

because we had them before and was very satisfied with them but I do want to file a complaint about the guy that came out to give us an estimate his name was barry and he was really rude when I asked him to take the garage door down cause my mom had to get her car out anad he did not want to do it and then he got really nasty with me.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The quality of the technician's workmanship was very good (Ryan); however, the phone customer service needs improvement. There were scheduling errors; timing delays (I think the technician is overscheduled for the work needing to be done in one visit); and the attitude about "things happen" and " I guess we made an error in scheduling" is not very professional- minimal apology for the inconveniences.

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A Response from: William Geary

I am so sorry everything didn't work out as you had hoped. We very rarely get complaints about our scheduling considering all information is posted directly on the invoice followed by email appointment confirmations. We will look into this to see if there are improvements that can be made.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.

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A Response from: William Geary

Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.

Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Matt C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This business is awesome! I called Precision Friday morning regarding my garage door opener not working. I was lucky to get an appt. that afternoon. I was told that a tech would be here between noon and 4:oo pm. Well at 12:05 Mike showed up and he was excellent! Mike was friendly and explained what was wrong and that he could repair /replace the opener. Well within an hour I had a new opener and I decided to get a new garage door. (price was right) Mike is very friendly and had the knowledge to assist me in replacing the opener and making a choice for the new door. A great big THANK YOU to Mike and Precision.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your installer Matthew was great. He cared about our property, was professional and courteous. Thanks for a great job. Love our new door.

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Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Matt C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

MATHEW CARBERRY HE DID A EXCELLENT JOB FOR ME! I WOULD GIVE HIM SIX STARS.

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Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Matt C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent!

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service call was on time and work was completed professionaly

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike repaired my garage door so efficiently. He was very professional and did a great a great job.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very informative & polite

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We got our garage door fixed. Robert explained clearly what’s the problem was and also, he gave us some options to repair the door. We are really impressed with Robert. He is very efficient and fixed our garage door within an hour. I would recommend him to anybody in the the future. Thank you Robert!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

gust 20th between 10 a.m. and 11 a.m. Patrick M did not show up until 12:30 I specifically told the lady when I made the appointment that I must be out of my house by noon for a golf date and Sheridan which I missed. I think you have to come up with a better communication system between the customer and the employee that's coming to the house I was told her there was a delay I would be called and I would have canceled my appointment for a different date but I ended up canceling my golf outing which I'm not happy about but it all ended okay Patrick was very courteous and professional and I am having a new garage door installed in 4 to 6 weeks

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Patrick M Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I do not usually give reviews. However, I was so impressed with Rob, the tech, that I feel he deserves praise for the manner in which he conducted himself as he explained what needed to be done for my garage door to operate at peak performance. He represents a professional, personable, and positive attitude which is all too often neglected in today's business climate. Thank you Rob for a job well done!

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five minutes! That's how long it took Mario to diagnose my garage door problem when a competitor couldn't figure it out even after several hours. I first went with one of the larger if not the largest outfit. They said it was the logic board. But, following installation and after almost three hours, the tech was unsuccessful in reprograming the remotes or the key pad. (I truly felt so bad for this tech as I strongly suspect he was not properly trained) Then I had to put up with condescending customer support, unempathetic upper brass together with what I later learned was the installation of an eight year old logic board that either wasn't working or was incorrectly installed. Such unnecessary grief. Intuitively, I knew it was a simple issue but it needed someone with experience to focus in on the problem. I found a five star rating for Precision on line and Mario came within 15 minutes of my phone call to the office (I got lucky) and solved the problem with a brand new (not eight year old) logic board (which he had on his truck) and easily reprogrammed the remotes and key pad. Checked the tension and give me advice on how to care for the garage door etc. Here and gone in about 45 minutes. Came with a sincere smile, kind disposition and was clearly well trained. You know those people you're lucky to come across when needed who answer your questions even before you ask them? Those people are assets in any organization. That's Mario. Mark Giangreco

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service. Mario is a true professional who explained what options best fit our needs. I would recommend precision to any one who has garage repair needs.

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Service Provided:
Garage Door Repair

Product:
Springs

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224