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Patrick was professional, arrived on Time and reviewed the problem with me. Immediately identified the problem and explained actions to correct. I mentioned that the door is quite loud when opening / closing and he recommended replacement of rollers. Now the until is almost silent - much improved. Excellent service quality and totally professional technician. Would definitely recommend to family and friends.

- Carol Buscaglia

My new garage door opener was not working properly so I called and Ryan came out the next morning. He called me a number of times during the morning to keep me updated on when he would be arriving. Once here, he diagnosed the problem quickly and repaired it and then checked the work done on previous visits and made adjustments as needed. Ryan did a great job and I am quite satisfied.

- Toby Faliveno

A dire need occurred on a Friday evening at 7PM when the spring on my garage broke. The company that installed my motor in 2011 does not have evening, weekend, or emergency hours. I took a dinosaur the Buffalo telephone book and flipped to garages, I seen a big ad with an Amherst number and phoned. To my surprise they were open and she was able to schedule me for the next day (Saturday between 12-4PM). The next day, Michael, the technician phone me a little after 11AM and stated he finished his precious job early and that he was on his way. Michael explained that I needed all new moving parts which would be considered a rebuild, I DID NOT need a new door (door was in good condition). I left him to do his job as I continued mine in the house. Once completed he showed and explained everything that was done and what I needed to do to keep it functioning properly to last many years. I was very pleased with the work and the honesty and integrity Michael represented. Thank you Precision you have my business and hopefully all those that seen your truck in the Condo Complex. AP

- Angela Porter

Great job,was here at the time stated, explained all the options.The job was completed as we discussed with nothing unexpected. In a few words Mike was great.

- Ron Kazmierczak

We learned of Precision through Angie's List where we purchased a deal to have our garage door tuned up and rollers replaced. In checking over the door when he first arrived Patrick said that one of the springs was not working correctly. He quoted me a price for 2 springs but then realized that the wrong springs were put on the door when it was repaired last and we actually only needed one of the Precision brand saving us money in the end! Patrick was very personable and did a great job.

- Ronald Brandt

The garage repairman was very informative and completed the job in a timely manner.i would surely use this company again.

- Joe Dixon

Mike did an excellent job and was quick. He explained possible problems and corrected them.

- Paul Peters

The guys did a very nice job and very pleased with the work that was done.

- Dave Marino

Excellent and good quality work. Door is very quiet when it open and closes. Very pleased with the work and work done quickly.

- Kenneth Pope

My garage door opener stopped working Friday night. I called a little after 9am Saturday morning and Patrick was here by 10am. After determining it was not possible to repair the existing opener, Patrick installed an entire new unit in about an hour. Patrick was very personable and did a great job.

- Toby Faliveno

MICHAEL WAS SO PERSONABLE AND HUMBLE VERY UNDERSTADING IN MY SITUATION HE TAYLORED WHAT I NEEDED SPECIFICALLY TO ME, HE LISTENED TO WHAT I WANTED NOT WHAT I DIDNT NEED. IM A FIRST TIME HOMEOWNER AND ITS PEOPLE LIKE HIM THAT MAKE TOU FEEL THAT EVERYTHING IS GONNA BE OK WHEN EVERYTHING ELSE IS GOING WRONG. MARISOL

- Marisol Viera

We purchased the Garage Door Maintenance with Nylon Roller Replacement that was offered by AAA at a discount for $XXX. Precision Door was very professional, they made an immediate appointment. Mike called before he came and was very courteous and knowledgeable. He and his colleague changed the rollers and checked the rest of the door, opener and springs. They lubed everything and then explained about certain issues with the existing equipment. Mike never tried to up-sell me or pressure me into buying anything more than I contracted for. I asked him questions about a new opener and new spring system if needed and he was very forthright again without being pushy. I had a very nice experience with Mike and Precision Door.

- Kurt Haak

Pat was excellent. He was informative and efficient. He had my door fixed in less than an hour! I called the day prior and they gave me an appt the next morning. I'm very happy with the service!

- Kirsten Nutty

Mike came to help me on Saturday 4/12. First I was surprised I could get help on a Saturday which I was very thankful for. I could not get out of my garage due to a broken coil so I surely did not want to be housebound for the weekend. So he came in a timely manner and fixed my door. He was pleasant, thorough and explained everything to me before he began his service. He pointed out additional problems which would probably show them in the foreseeable future and was able to correct them too. I was totally satisfied with Precision Door

- MIchelle Karnes

No one likes to spend money on these types of repairs, however as a homeowner, you have to expect it. I was pleased with the service we received from Precision and was able to schedule the repair for the very next day after I called. (Had called another company and their "soonest-available" was 8 days out!) Appreciated the e-mail they sent with company information and which technician was scheduled to do the repair. Pat M. was very personable, respectful and he knew-his-stuff! He explained everything, and answered all my questions. Entire job was complete in about an hour. Would recommend Precision to friends and family. Thanks to Pat for making it all run smoothly!

- Rita Giolando

We had checked out several places and your customer service was the best and gave us very good information to make our decision on a garage door. Your men came and efficiently took the old door and hardware out and put the new door in and adjusted it perfectly. Everything was just as we had it when they were done. They were very personable and we would definitely come back to you for other items in the future. Thank you so much for everything.

- Ray Borawski

Fast and efficient.

- Jan Hilimon

Great Company, Called them and they came out when I was home. Did a great job and my door never worked so good. Bill the service technician was friendly and helpful explaining what he was going to do. Thank You Precision Overhead Door.

- Norman Urbaniak

Dear Mr. Paruta, Your service was unbelievable. My garage door stopped working late Saturday afternoon. I saw your ad in our local Phone book and called. It was 5:15PM. Your female rep arranged for someone to come out Sunday afternoon. She was so nice. Well I can't say enough about your service rep.Bill. He was great. So professional. He came Sunday - worked for over an hour but had to come back on Monday as the door needed an additional part. He lube and tighten everything as well as replace a left frame that was dislocated. Thank you so much - told all my neighbors as most of us have always gone to Hamburg Door. Well now you are my new Garage door service. Lila Diederich

- Lila Deiderich

Lila, I really appreciate your review. It is a priority of mine to provide the highest quality service by professional technicians at a time that is convenient for you. We know we will never be able to please everyone, but we do make a serious effort to do so. Thank you, Anthony

Bill arrived promptly and have a great assessment of my issue. He explained eveything logically so I understood what needed to be completed. He work efficiently and explained everything as he was going along. He checked the garage door thoroughly after service was completed. He was respectful and easy to get along with.

- Jonathan Byrwa

I am satisfied with the job that Bill G did. Although he mainly came to give me an estimate on what I wanted done which is a door tune up he asked me if I would like to do it while he was here which I was agreed. It didn't take him long and it saved me from having to make another appointment. He was here within the scheduled time. Precision Door of Buffalo's phone number is going into my contact list.

- Joel Rashko

Great job. Mike was very accommodating to my schedule. He got the job done very quickly and the door works better than it ever did. Very pleased.

- Bill Keefer

The service tech was very knowledgeable and very polite. He explained everything in great detail. Thank you.

- Shelley Palombaro

My door wasn't working. I called on a Friday and got a Saturday appointment. The tech showed up right on time and found a loose wire in about 2 minutes. The tech was neatly dressed, polite and professional. I would use Precision without hesitation. The only reason I only rated 4 stars is because I was charged $XX For the two minutes of work. I think for he $75, the tech could have at least lubricated the tracks or something. Nevertheless, I would call them again.

- Gary Marble

Gary, We thank you for the review. Regardless, of how much time we spend at your home to fix your problem there must be some type of charge for coming to your home unless it is a free estimate. Each technician can see five customers a day. Most companies charge much more than this just to show up to your home with no work included

Due to frequent freeze / thaw cycles this winter ice buildup caused detached garage to warp just enough for garage door to get caught on track bracket. Technician knew immediately how to remedy the situation and completed the job quickly and competently. Also replaced trolley on opener mechanism which was warped. Excellent service and affordable pricing.

- Christopher Cronin

This is the second time I have called Precision. I was very impressed with the level of professionalizm the first time that I was sold on their service. The level of service on the second call was just as impressive as the first. The service tecks in both calls were friendly, and efficient. They tended to the problem but then checked the whole system to insure that everything worked properly. You definately will get my next call. Thanks.

- Jim Calamita

Our repairman was very courteous and efficient. He explained the possible problems with our garage door opener and some solutions. As he worked on the door he was very personable and very knowledgeable about our door opener problem. He was able to fix our opener by replacing the sensors. He showed us some things to look out for and to keep Precision in mind if we need more help with our door. We will recommend Precision to our family and friends if they need help with their doors.

- Rick Balch

Mike was service tech that installed garage door opener was very professional and informative should hire more like him thanks

- Thomas Meredith

service excellent and quick...technicians on time...good job

- Michael Burgio

nice job.

- Edward Baker