4.9 1 2 3 4 5 859 Reviews

From Buffalo, NY Homeowners

Garage Door Repair in Buffalo, NY - Page 24

Precision Garage Door

Same-day garage door repair in Buffalo, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Buffalo, NY FREE Service Call With Any Repair Valued at $69

Serving Buffalo, NY

Proudly serving the Buffalo community with same day service.

Service truck

Local Garage Door Repair in Buffalo, NY

Precision Garage Door of Buffalo NY provides same-day garage door repair in Buffalo, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Buffalo homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Buffalo and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 854 most recent customer reviews

Precision Garage Door of Buffalo earns consistently strong praise across Buffalo and nearby communities for fast response, professional technicians, clear explanations, and high-quality garage door repair and installation work. Customers frequently mention same-day or next-day service, courteous staff, clean job sites, and smooth experiences from the first call through completion. Many reviewers also highlight transparent options, fair or reasonable pricing, and dependable results that leave doors operating more quietly, smoothly, and safely.

What Customers in Your Area Mention Most

Responsiveness (228) Customers repeatedly praise how quickly Precision responds, often with same-day or next-day appointments, fast callbacks, and prompt arrival windows. Professionalism (218) Reviewers consistently describe the team as professional, courteous, polite, respectful, and easy to work with from phone staff to technicians. Communication (167) Customers value clear explanations of the problem, repair options, pricing, timing, and maintenance guidance, with many noting thorough and understandable communication. Speed (161) Reviews frequently highlight fast repairs and efficient installations, with many jobs completed quickly and in the time promised. Expertise (154) Technicians are often praised as knowledgeable, skilled, and able to diagnose issues accurately, explain what is needed, and handle complex repairs or installs. Service (139) Customers describe the overall service experience as excellent, helpful, pleasant, and attentive from the initial call through final follow-up. Product Quality (119) Reviewers commonly compliment the quality of the doors, openers, parts, and completed repairs, noting smooth, quieter, and reliable operation afterward. Friendliness (115) Many reviews mention friendly, personable, kind, and pleasant staff who made the experience comfortable and reassuring. Value (58) Customers often say pricing was fair, reasonable, competitive, or transparent, and several mention getting strong value for the work performed.

Recent Reviews from Buffalo, NY

Lynn Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 10/24/2014

Great experience with Precision. We shopped around and once our doors were decided upon, a few weeks went by and before we knew it they were installed and looking great. A good company to deal with..very professional

Service: Install Garage Doors

Product: Garage Doors

Carole/mark Dellebovi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 10/22/2014

Five stars. Great door, overall great experience from the initial sales visit to the installation. We are very happy. Thank you.

Service: Install Garage Doors

Product: Garage Doors

Bill Perkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 10/11/2014

Called at 10AM on Saturday and the technician arrived at 12:30PM. Michael was very courteous and professional He quickly replaced the broken spring. Excellent service! The receptionist that scheduled the service call was also very pleasant to deal with.

Service: Garage Door Repair

Product: Springs

Tim Connors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/30/2014

I was very please with the whole process Prescision Door Service had to offer. Mike my tech called to leave me a message that he was running late due to his schedule. I thought this was awesome that he made time to do a follow up call. When Mike was on site his quality of trouble shooting a solution was 10 out of 10 performance. He answered all my questions and completed the whole job quickly. I was very please with his work. Awesome job!!! I would recommend Precision Door Service to anyone. Great Job!!!

Service: Broken Garage Door Spring Repair

Product: Springs

David Meacham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/28/2014

Robert was our installer. He explained exactly what the deal was in such a way that it was totally understandable. Very professional and I could tell he was an experienced technician. Please don't hesitate to hire these guys as you will not be disappointed.

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Curran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/16/2014

5/5. Pleasant, well-informed service man. Called before he came. Did full assessment. Gave an honest evaluation of what was needed. Work done in a timely manner. Robert was a pleasure to work with. Richard Curran

Bob D

Technician: Bob D

Service: Garage Door Opener Repair

Product: Springs

Stan Walek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/14/2014

Mike did a good job of not only fixing the problem , but finding out why there was a problem and eliminating the root cause.

Service: Garage Door Repair

Product: Rollers

Michael Persico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/10/2014

Very pleased with Patricks service. There's nothing better the service person who is pleasant and knows there business. Fast friendly and not crazy expensive. Five stars all the way!! Thanks Patrick.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Joe Ryba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/08/2014

Great service!

Service: Garage Door Repair

Product: Rollers

Patti Karchefsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/30/2014

Precision came out the same day and replaced a huge battery for our garage door opener..The technician was polite, on time and I would absolutely use Precision again and recommend their service too.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Garage Door Opener

Patricia George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/28/2014

Patrick called 30 minutes prior to arrival which was very helpful. Upon arrival he was extremely courteous

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Remotes / Keypad

Kathy Reandeau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/25/2014

Had worked with Precision before and always had a good experience. Called around one about my problem and figured they would come out later this week. But they came out today and it was fixed in no time at all. Pat did a great job of explaining my options and was very friendly and professional.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Springs

Nick/Mary Ambrose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/22/2014

Pat was excellent... Professional and Curteous.

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

John Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/20/2014

Robert was helpful and knowledgeable technician! He explained to me the process he took to repair the door. Also, he described to me maintenance techniques to make the door last longer and operational. He was a pleasant worker and truly passionate for his job.

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Product: Springs

Bruce Zoitos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/15/2014

I got quotes from three vendors on my garage door replacement. In fact, Precision was the highest price, but offered the best hardware and best quality door (24 gauge steel, lifetime guarantee on springs, etc). I was willing to pay the extra for a quality product. I am very pleased with my door; however, customer service and followup were rather poor. When I signed the contract and paid the deposit, more than a week passed without anyone getting back to me. I finally had to call the company to find out when my door would be installed. When my door was installed, a measurement error placed the rail in a position to block the door from my family room into the garage. Again, no one from the company contacted me, and I had to call them to find out the plan and timing for a corrective action. Overall, they do offer a quality product, but the company is a bit like a ghost. I never got the feeling that there was a local presence that actually cared about my satisfaction. I would recommend this company to a friend based on the product/hardware quality, but would caution that customer service is poor. For the local franchisee, I would recommend that you establish a contact with the customer and assign a single person to oversee customer contact/satisfaction from start to finish. A business card with a local phone number and email would be very helpful in this regard. Also, a defective installation certainly warrants a phone call to the customer within 24 hours!

Response from Chrissy Okonzak Business Owner

Bruce, I thank you for the honesty in your review, we welcome constructive criticism. I am the one you spoke to on the phone and it surprises me to hear you didn't think I did a good job following up. That is certainly something I will be working on. Your installation was on a Friday afternoon and the installation team finished after our office closed for the day. I believe you may have called our call center Saturday demanding to know why you haven't been contacted or it may have been later. Regardless, you didn't hear from someone immediately because even though we have weekend service our office isn't open. Monday morning we immediately special ordered the correct part at which time I apologized for the mistake and told you I would have it corrected as early as possible, but it will take some time for the part to come in. We would contact you to schedule an appointment to install it when we knew it would arrive. Other than this I'm not exactly sure what you would expect. We don't forget about our customers, we work hard behind the scenes to make sure all of our customers are satisfied. Especially if we make a mistake. As for our phone system, we have live representatives answering our phones 24 hours a day, 7 days a week for our customer convenience. Calls that are more specific are forwarded to the appropriate person as needed. We don't believe in having phone numbers that lead to answering machines at night and on weekends.

Service: Install Garage Doors

Product: Garage Doors

Patty Daddario

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/24/2014

My garage got off the tracks and could not close. I needed help immediately due to valuable items in the garage. I called various local garage companies and non were available right away. I would have had to leave my garage open all night. I called Precision and Ryan came out within a couple hours. It was obvious that we needed a new garage, but in the mean time, Ryan fixed it to be functional. We ordered a new garage on the spot and are looking forward to its arrival in a couple weeks. Great selection, colors and options. Many thanks for your amazing service!

Service: Install Garage Doors

Product: Garage Doors

Christine Gust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/16/2014

Great service and timely arrival and same day response...Patrick was very personable and explained clearly what problems I had with the garage door...After different options were offered I chose to purchase a new door...I was not pressured into making this choice...I congratulated him on his baby girl"Aurora Grace"and so should you!!! I was referred to your service by a neighbor and it worked out well!! May I nominate Patrick as the "Employee of the Month" All in all --I can say is keep on " garaging " all day long!!! Looking forward to my new door!!!

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Product: Garage Doors

Patrick Summerville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/16/2014

My techs name was Patrick. He was very businesslike, friendly and courteous. He explained the work to be done and the time it would take. I needed a new cable. I purchased the package for total garage repair(cable, rollers, springs etc.) he was very proficient in his job. When the work was done explained and showed me his work. I was very pleased. The old expression..you get what you pay for...rang true. As I am 66yrs old and with shoulder problems, it makes my day so much easier. One more comment was how fast your company responded to my call...within 3hrs after calling the job was completed. Thanks again, P Summerville

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Cables

Bill Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/02/2014

i am very happy with my new garage door opener.your tech.was a pro and has a pleasing personality. a great job all around .

Service: Broken Garage Door Spring Repair

Product: Opener

Steve Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/30/2014

Thank you so much for your service this morning. Our garage door was stuck and we could get our cars out. The service man did a wonderful job of examining the situation and telling me what needed to be done and the cost. He then went to work and within an hour he was finished. Great job.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Carol Buscaglia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/28/2014

Patrick was professional, arrived on Time and reviewed the problem with me. Immediately identified the problem and explained actions to correct. I mentioned that the door is quite loud when opening / closing and he recommended replacement of rollers. Now the until is almost silent - much improved. Excellent service quality and totally professional technician. Would definitely recommend to family and friends.

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Rollers

Toby Faliveno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/19/2014

My new garage door opener was not working properly so I called and Ryan came out the next morning. He called me a number of times during the morning to keep me updated on when he would be arriving. Once here, he diagnosed the problem quickly and repaired it and then checked the work done on previous visits and made adjustments as needed. Ryan did a great job and I am quite satisfied.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Angela Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/04/2014

A dire need occurred on a Friday evening at 7PM when the spring on my garage broke. The company that installed my motor in 2011 does not have evening, weekend, or emergency hours. I took a dinosaur the Buffalo telephone book and flipped to garages, I seen a big ad with an Amherst number and phoned. To my surprise they were open and she was able to schedule me for the next day (Saturday between 12-4PM). The next day, Michael, the technician phone me a little after 11AM and stated he finished his precious job early and that he was on his way. Michael explained that I needed all new moving parts which would be considered a rebuild, I DID NOT need a new door (door was in good condition). I left him to do his job as I continued mine in the house. Once completed he showed and explained everything that was done and what I needed to do to keep it functioning properly to last many years. I was very pleased with the work and the honesty and integrity Michael represented. Thank you Precision you have my business and hopefully all those that seen your truck in the Condo Complex. AP

Service: Broken Garage Door Spring Repair

Product: Springs

Ron Kazmierczak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/03/2014

Great job,was here at the time stated, explained all the options.The job was completed as we discussed with nothing unexpected. In a few words Mike was great.

Service: Broken Garage Door Spring Repair

Product: Springs

Ronald Brandt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 05/28/2014

We learned of Precision through Angie's List where we purchased a deal to have our garage door tuned up and rollers replaced. In checking over the door when he first arrived Patrick said that one of the springs was not working correctly. He quoted me a price for 2 springs but then realized that the wrong springs were put on the door when it was repaired last and we actually only needed one of the Precision brand saving us money in the end! Patrick was very personable and did a great job.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Springs

Joe Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 05/24/2014

The garage repairman was very informative and completed the job in a timely manner.i would surely use this company again.

Service: Garage Door Opener Repair

Product: Springs

Paul Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 05/23/2014

Mike did an excellent job and was quick. He explained possible problems and corrected them.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Dave Marino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 05/18/2014

The guys did a very nice job and very pleased with the work that was done.

Service: Broken Garage Door Spring Repair

Kenneth Pope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 05/13/2014

Excellent and good quality work. Door is very quiet when it open and closes. Very pleased with the work and work done quickly.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Toby Faliveno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 04/28/2014

My garage door opener stopped working Friday night. I called a little after 9am Saturday morning and Patrick was here by 10am. After determining it was not possible to repair the existing opener, Patrick installed an entire new unit in about an hour. Patrick was very personable and did a great job.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Garage Door Opener

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Buffalo Area (716) 262-9696
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Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
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350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127