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about Precision Garage Door in:
Buffalo Area, NY
Precision Garage Door of Buffalo NYhas received 819 reviews, averaging 4.94 Stars:
Buffalo, NY
Product:
Buffalo, NY
Emailed company and explained problem. Technician Collin came out next day and identified problem. Given three options, had all parts needed for the option I chose. Seemed very knowledgeable and as a visually disabled woman put my trust in him and Precision Garage Doors. The job was completed in a professional and timely matter. The work was extensive, almost everything but garage door. I was a bit shocked at cost, but you have to trust someone. We’ve been burned in the past by contractors. Hope this isn’t the case. Time will tell. Thanks Collin and Precision Garage Doors....
- Kevin & faye Martin
Product:
Buffalo, NY
Always great service!
- Catherine Knop
Buffalo, NY
What a pleasant experience. Mark came over yesterday to measure the door, was so polite and new exactly what I wanted and explained the differences between insulated vs. non insulated. He spoke to my husband about trimming around the door and he made notes to address this additional feature which can only be done in the later spring when it is warmer. Can't wait for our new door!
- Nancy Krawczyk
Buffalo, NY
technician was very helpful and informative. Would definitely call again if needed.
- Richard Pernick
Buffalo, NY
Collin replaced our broken springs. He was professional and very nice. He arrived on time and explained everything. Precision Door has been a wonderful company to work with. I highly recommend them. Customer service is outstanding!
- Barbara H.
Product:
Buffalo, NY
Thanks so much for sending Mario to my home a very bitter snow storm. I was desperate since my garage door would not close and the west wind was blowing lots of snow into my garage. Mario came very quickly, shoveled the snow out of my garage, repaired the door and accepted payment with a Visa credit card. All wonderfull very quick, very thorough in explaining what I could receive but forgot to leave me a receipt. Please call with the cost so I know what I will be charged on my Visa card. Other than that, the whole experience was wonderful. Thanks so much for being open 24 hours per day. That seems to be needed since usually something will go wrong at the worst time and the customer cannot wait days for service. One company I called did not even return my phone call. Thanks so much for Mario's quick and polite and efficient service. Just let me know the cost either through a phone call or email. Thanks so much. I will let others know about your great company and will use you again if needed. Gloria NcLaughlin
- Gloria Mclaughlin
Product:
Buffalo, NY
5 Stars Old Door repair followed by New Door install Both tech’s were thorough
- Nick Palmiero
Product:
Buffalo, NY
Had a 4pm appointment and repair person called at 3:50pm to let us know that he was on his way. Arrived a few minutes later. Extremely happy about arrival time because did not have to wait. Was given estimate over the phone but additional work was needed. Explained what was needed, why it was needed and the cost. Very satisfied with cost and repair. Would recommend to all.
- Dave Lipp
Buffalo, NY
We were super happy with the service provided by your technician Colin. He called first thing in the morning to tell us he would be there within 10-15 minutes and he was prompt and personable and very helpful. He also answered some additional questions we had and gave us a brochure for information about getting a new door and opener which we will do before the end of the year. He also pointed out features on the website for us to try. We will definitely use your company again and refer you to anyone in need.
- Suzanne Gesicki
Buffalo, NY
Eric was extremely professional considering that he replaced the opener, and virtually all the door hardware in near zero temperatures. I may have been able to purchase elsewhere at a lower price point, but the same day service, and the professionalism are worth whatever premium may have been paid. Very impressed and will not hesitate to recommend.
- Dale Mckim
Product:
Buffalo, NY
Service was responsive, courteous, and knowledgeable. BBB rating gives some confidence but proof is in good service. Would use this service again.
- James Llinas
Buffalo, NY
I called Precision and they were at my house within 4 hours...I could not be happier. Collin was helpful and informative. If I have to Robles’s in the future, I will not hesitate to call Precision. Thank you!!
- Nadine Brown
Buffalo, NY
They installed my garage door
- Marcia Spitler
Buffalo, NY
Rob the tech that came out was professional and honest. He took the time to explain our options and went through the process. Very good customer service.
- Casey Swader
Buffalo, NY
Precision door came out the same night I had the problem with my garage door. They have evening hours. Colin was very professional and gave me a thorough rundown of the situation. five stars!
- Christina Scalise
Product:
Buffalo, NY
Research showed good reviews St BBB.Also good customer reviews.
- Eugene Meeks
Product:
Buffalo, NY
From the time we called Precision about the broken spring on our door to the job being completed was only about three hours! Collin was great, very professional. Explained everything and evaluated the condition of our whole door, opener etc. which was helpful and reassuring. He had the parts with him in the truck and got it fixed fast. Well done!
- MAB
Product:
Buffalo, NY
For starters; I'd like to thank Mark C. who initially showed us the new garage door, and the prices, and also Matt & Jay who installed the garage door. They all did a great job, and it looks great ! The ONLY problem that I have, is that the upper seal, on the outside of the garage door, looks used. I tried to clean it with detergent; and it removed a little of the stains, but it still looks like it was taken from another garage door. It looks both dirty & greasy. Other than that; everything looks great ! If you have any other questions; you can call me at home. They also did a fantastic job of cleaning up everything when they left. 5 stars plus !
- Bob Wilson
Buffalo, NY
We are extremely pleased with our new garage door and opener. The technician was prompt, courteous, meticulous and did a great job. We highly recommend Precision Door. 5 stars from our first meeting to end!
- Sharon
Product:
Buffalo, NY
Mike H was punctual and knowledgeable. Mike provided and assessment and solution to our garage door problem. His work was meticulous and precise - staying well after 5pm to complete the task. When the work was completed, Mike took the time to review what he had done and made sure that I was satisfied with the results. I strongly recommend Mike H and Precision Door.
- Ken Szefler
Product:
Buffalo, NY
Our opener broke late one afternoon, I called Precision Door Service and they arranged for a service team to come to our house within 90 minutes. They offered several options for repair of replace. As unit was over 15 years old I opted for mid-range replace. Opener was much quieter than old unit and technician suggested that new rollers would help even more to reduce noise and ensure efficient operation of new opener. I can barely hear the door open now. Work was completed within 60 minutes. Very satisfied with job and especially with Mario, our technician.
- Les Bailey
Product:
Buffalo, NY
Mike the service person was very nice, explained every thing that he would be performing went about his work. I would recommend your company to my friends.
- Frank Ralabate
Product:
Buffalo, NY
Service was quick and timely. Got door opened within minutes. Mario showed up within time frame that was given. Gave great advice about what to do if this happens again and options. Praise mario
- Nick Locicero
Buffalo, NY
Exceptional service, from Patrick and your team , a pleasure to do business with Precision Overhead Door Service .
- John Vallance
Buffalo, NY
I have used Precision in the past and was satisfied with their service. I recently had a problem with my garage door not closing properly and had a serviceman come out. The wire for the pulley had come off and got twisted. This was probably something I could have easily done myself if I was handy. The serviceman was literally here 5 minutes. I was charged the full price of a service charge, 80 some dollars with tax. I believe a good business practice would have been to have been comped for this very minor repair, or at least to have been given some type of discount. I will think twice before using Precision again in the future.
- Bob Insana
Buffalo, NY
Good technicians, great door, I need to call the office ask for help to connect car remote control with garage door, technicians did my work do not know how.
- Liang Fan
Product:
Buffalo, NY
Mark was fantastic! Took time to explain everything and all our options. We needed a new garage motor and he helped us make the right choice! We always use precision and with guys like Mark we will continue to do so!!
- Lindsey Bryant
Product:
Buffalo, NY
I was impressed that the salesman was very polite in front of my wife. That was necessary to me.
- William Weymouth
Product:
Buffalo, NY
I called today because my spring was broken on garage door. We want to purchase a new door since original door is 50 plus years old. Mark was very courteous and professional. Gave us a price on a new door and repaired our old door until the new door is installed. We were very happy with the quick and efficient service Mark gave.
- Patricia Lawrence
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Very pleased with service, Mario was very professional and really new his trade. He arrived on time. Thank you.
- Bill Shuler