Called Precision Garage Door to repair a broken spring installed on the garage door installed on my new build less than 4 years ago by one of their competitors. They were able to send a technician out within hours, they had the materials in stock, the technician provided an honest assessment and product options without being pushy, and completed the repair safely in a timely manner. Thanks to Precision, and specifically to Mario, for a job well done.

- Jim Pazderski

When I called Precision with my garage door opener issue  in the morning, within a few hours arrived a knowledgeable technician to work on the problem...the technician's name was Rob...he analyzed the problem and explained to me what needed to be done to solve the issue...Rob was a pleasure to do business with and he corrected the problem quickly...my impression of Precision Garage Doors is very positive and recommend them highly...my gratitude to the technician Rob for analyzing, explaining and taking care of the problem effectively!

- Ihor Gill

We chose Precision door because a family member told us his place of employment always used your company. We wanted someone reliable, professional, and a terrific reputation. Below asks for product purchased, There were multiply items, not just one.

- Nancy Shaver

Rob was amazing. We can’t say enough great things about him personally and about the service of this company. We called with an urgent issue and they sent someone right out that afternoon/evening. Rob called when he was in his way and came well within the window they gave us . He was friendly and ridiculously knowledgeable about what was needed. He didn’t try to upsell us and we were comfortable right away that we were being taken care of by the right person and company. After we settled on a plan, he got right to work and had our repair completed in a timely and efficient manner. He explained everything thoroughly and we felt confident that we understood the work he’d done and how we needed to maintain the door going forward. After telling us over and over to let him know if we needed anything to make sure we were happy with our door, he wished us a happy holiday. What a great person. And what great service. Our door works well and it’s good to know we have a strong company and a guarantee to back up the investment we made.

- Kate and Jeff

I give the front office a one star rating. I did not have a problem with the service technician he did a fine job. Purchased a new garage door two years ago. Now I am having trouble with the finish on the garage door. Two days ago a service technician looked at my problem and I have not heard a word from the office yet. Hopefully somebody will contact me soon thank You.

- Art Tubisz

Where right on top of that Art. There is nothing wrong with the finish. Some insulation go on the back of your door during the manufacturing process and has yellowed over time. We have a way to clean it off and refinish the discolored parts.

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.

- Gary Junik

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!

- Michelle Martin

Lost my business because individual who gave us the information did not take the time to tell us anything about the door or the opener he was quoting or any alternative options. Nor did we get any kind of breakdown on the cost of the door and the opener, just gave us a total.

- Scott Miller

Scott, I am very surprised to see this review. We supply all of our customers with a folder full of information and details of the products we offer. This is meant to give as much information to our clients as possible so they can make an educated decision. We will be speaking with Michael to see where the disconnect occurred.

Tech.,Robert very professional, but not pushy. Explained all my options and repaired my old garage door, so I could use it until my new one arrives. Very pleased with service So far.

- Joe Giglio

My experience with PRECISION GARAGE DOOR SERVICE was very positive...the technician assigned to do my garage door repair was Mike H....I was happy that Mike showed up within a couple of hours of my calling PRECISION...he inspected the garage door, explained the details of the problem, informed me of my options of how to repair it and then, upon my approval, proceeded to complete the repair in a professional manner...throughout the process, Mike was very kind and helpful with all of my questions...I felt good about the end result and would highly recommend this company to a friend...thank you PRECISION and Mike H. for a job well done!

- Ihor Gill

Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.

- Kate Martinez

I am extremely happy with my new garage door! Wood grain is amazing looking and stands out in the neighborhood. Worth the small extra fee. I would recommend Mark and Matt and rate them 10 out of 10. They were prompt, courteous, friendly and explained everything in detail. I couldn’t be more thrilled with door and installation, thank you!

- Patricia Monnin

Came within two days of calling, provided excellent customer service, and most importantly, fixed my garage! Mike H was great, kind, and informative. Would recommend Precision to any of my friends and family.

- James Mcquade

24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.

- Rita Paolellam

My old opener would not close using the remote, only the hard wired button. Mark checked it out and told me the opener was from 1994 and generally openers only last around ten years. He installed a new one, checked the overall operation of the door, lubed the roller, and checked the springs. He arrived when he said, was very courteous and informative. I would not hesitate to call in the future and would highly recommend them.

- Bob Kulczyk

Doors came out great! Matt did an awesome job in no time at all.

- Dan Thomas

The service was incredible. The installer was super professional. I will recommend all my friends. Thank you.

- Jim Maass

From day one the quality of service and professionalism was top notch. Matt - the Technician, arrived on time, was very friendly and courteous. He removed the old door, hardware, and automatic door opener. He then installed the new door, hardware, and automatic opener. He cleaned up everything (you wouldn't even know he was there).He explained all the features and operation of the new opener. I would highly recommend Precision Door to anyone looking for a new garage door, a new opener, or a garage door repair.

- Michael Rafferty

most professional & knowledgable ever. finally done right. very good guarantee.

- Michael B.

Mark was great help very satisfied. thankyou

- Don Malicki

you can't do a complete job. other door firms can do carpentry work.

- Bill Nantka

We are not a framing company or general contractor, therefore, we do not alter structures. If you have a 2 doors you would like turned into one you'll need to hire a framing contractor to pull a permit to alter the load bearing framing and replace the header of your structure. We turned down your job for that reason. Best of luck with the renovations

My garage door had a broken center hinge, a rusty vertical track, the center bearing plate was pulling away from the wooden header, and the door needed another horizontal strengthening strut installed. Other components of the system were showing signs of wear due to their age. The repair specialist sold me on the "option A rebuild package." He was very professional, very knowledgeable, and did excellent work. I'm very happy with the finished product. My only regret is that I didn't get competitive quotes and shop around a little, like I normally would. I looked up the parts online and found that the costs didn't add up. Instead, I just wanted it taken care of as soon as possible, and the repair specialist offered to do the work on the spot. In summary, I'm very happy with the work, and would recommend Precision to others. I would just suggest that you might want to get a few competitive quotes to compare prices.

- Joe P.

Sir, We understand that you would like to look up the parts we use to compare prices. However, you will not get any accurate information as many of our parts are patented and proprietary. If you would like to discuss this further I would be happy to. Please call us at 716-748-8439.

***** Pleased with the service. Prompt, courteous, work area and door looks great. Very good information provided by technician on opener status and preventative maintenance recommendations.

- Gary Hillman

Very pleased with service. 5 stars

- Carol Zimmerman

Discovered I had 2 broken garage door springs on Sunday night and by 9am Michael H was at my house taking care of my problem. Very professional, thorough and took the time to explain everything. Top notch customer service from start to finish. Thank you again.

- Eric Beyer

Excellent service

- Michael Godzala

The installer was friendly and seemed knowledgeable. He showed up when he said he would (amazing!) and finished when he said he would. The new opener is working smoothly and is quieter than the old one. Love the keypad which I didn't have before.

- Maryellen Szydlowski

5 Stars! Very professional...Job well done. Anyone who needs garage door repairs of any kind will not be disappointed. Thank you!

- William Muehlbauer

Called on Sunday, got service call first thing Monday A.M. Mike was amazing, friendly, courteous, & explained all aspects to me in away that I understood. He repaired the cables in a very timely manner. Kutos to Mike. Thank You !!

- John Tokarski

The service technician was very polite and knowledgeable. He corrected my problem to my relief and full satisfaction! Thank you so much.

- James Lengel