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Read what people are saying
about Precision Garage Door in:

Hamburg, NY

Precision Garage Door of Buffalo NY
has received 41 reviews, averaging 4.95 Stars:
Review:

Your guy Michael Holbok is outstanding. Knowledgeable, personable, a no-pressure kind of salesman. Cudos to the ownership for having such a wonderful representative.
Paula Strzyz
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I called Precision on November 8, 2018 thinking it would take a week to get an appointment. They were able to come to my house to repair my garage door opener the same day...they actually installed a new garage door system for my mom right before working on my garage unit! Rob was very nice and personable. I would certainly use Precision in the future!
Anne Duviviers
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

What an terrific experience with Precision Garage Door! Not only did we have an amazing experience with the initial gentleman that took care of the estimate for a brand new garage door/door opener, the young man that installed our complete system was amazing!!! The young man's name is Joe and he did a tremendous job and was very hard working and kind!! We give them a 5*** rating and would recommend them to anyone!!! Thank you again, Kevin and Julie Eberle
Julie and Kevin Eberle
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.
Mary Gordon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mark was very helpful through the whole process of the estimate. He made sure I knew what I was buying and provided all the options for me. Very professional and knew what he was talking about.
Jake Wasinger
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Spoke to someone on holiday weekend to make appointment. Estimate given at appointment and Repair done same day. Mark very knowledgeable and work done to my satisfaction.
Helen Ferraro
Service Provided:
Garage Door Repair
Review:

The repair tech was on time and the full repair was done in an hour. All repair was fully explained and the old parts were shown with the reason for replacement.
David English
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I would recommend Precision Door Co. to anyone in need of a garage door, & I have to several of my friends who have recently had a new door put on their garage. Travis is an excellent employee who recently came to my home on a service call and was extremely pleasant & helpful....Good job.
Mary Ann Geampa
Service Provided:
Garage Door Repair
Review:

Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.
Mary ann Costello
Service Provided:
Garage Door Repair
Review:

We had a broken torsion spring on our garage door and needed service on the weekend. We called Precision in the afternoon and got person on the phone who said that they would have a service technician to our house within 2 hours. Mario arrived early and explained what needed to be done and what alternatives we had. He was very nice and knowledgeable, and a pleasure to work with. We were so impressed with him and Precision Door that we wound up purchasing a new door.
Clyde Whitton
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Apparently you didn't read/review what I originally wrote. I would not choose you and didn't. Your tech person, although personable----tried to spin and parley the simple cable repair into a $900 rebuild of all moving parts, or a new door for around $2K. I lost confidence in the honesty of what and how the door could be fixed.
Jane Q Public
A Response from: William Geary

We gave you 7 options to fix or replace your door ranging from $149 to fix your cables all the way up to replace the old wood door including a lifetime warranty. The decision is yours, we can only give recommendations. You chose to do nothing, I would suggest trying another company.

Service Provided:
Garage Door Repair
Review:

Quick and prompt service. Pat was a very capable and efficient tech. Knew his job well and completed his job quickly. Rating would be a 5.
Martin Hernik
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Love my new door and opener! Very good install. 5+ stars!
Mary Holdridge
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Great service. Great technician. On time , very thorough. Very knowledgeable and efficent. Used them before and will definetely recommend to anyone needing repairs. Rob was great.
Ed Armstrong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mark C. came to see what was wrong with our door. He knew right away that the spring was broken and outlined options to fix the problem. He got right to work to fix it and pointed out all of the new door parts when he was done. Mark C. was knowledgeable and courteous. 5 stars!
Beth Etzenhouser
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you for your prompt service and the professionalism of your staff is amazing! We have continued to recommend your company to family and friends.
Kathy Bielec
Service Provided:
Garage Door Repair
Review:

There are not enough words to thank you for the professionalism and timeliness of the services we received. We had major issues with our garage door, cable broke and the door was half on/half off the track and we had no way of opening the door to get out cars out. When I called first thing Saturday morning, explained our situation (had a family funeral at 12:00 pm), you guys sent a representative right out!! Bob D was kind, compassionate and very professional!! We have told all our friends and family about your service in our desperate time of need and your company went above and beyond for us! Thank you!!
Kathy Bielec
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Appreciate the quickness to respond to fix the problem. Tech. was here promptly at the designated time. He called about half hour ahead to let me know. We very informative and knowledgeable. Got the problem taken care of quickly. Very friendly manner and had service with a smile. Would verbally recommend your company ( and I already have).
Martin Hernik
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Fast Service! Called at 9:30 pm when our garage door broke. They were here the next morning to fix the problem.
Jeff Jarosz
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Wow... Very, Very Pleased from the start. Bill Geary is a great sales person that is very knowledgeable regarding your garage doors and installations. I was very impressed by the quality of your doors, your life time warrantee, and service. Your installer's, Ryan and Brian are a great team, they are on the same page at all times. They did a great job in removing an old door and replacing it with a Precision Garage Door. They also pickup and cleaned the area. Very nice guys. Your company's training for employees was noticed. Very satisfied and I will be recommending Precision Overhead Garage Door's to others. Thank you again, Mike D.
DeAngelis Mike
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank you Pat M for your excellent customer service. It was nice to talk to real people and have same day service on my Garage door. Pat replaced the rollers, springs and wire. The garage door never sounded better. Thank you again for your dedication to customer service.
Mike Mohler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Knowledgeable and friendly, Robert D. gave me several options in his estimate to replace my garage door AND opener. Knowing what I wanted, I called him right back and the door was ordered ASAP. Installation was scheduled and Ryan came out to remove the old and install the new. Ryan was friendly, courteous and efficient... single-handedly installing the door and opener in just a few hours. Very nice 300 series door and PDS800 door opener. Would recommend Precision to anyone. Thanks guys...
Wallace Skalyo
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very delightful & polite installer very happy with the work.
Kim Krzes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The person who answered the phone was quick to help. She sympathized with my issues and offered a next day appt. I was told a tech would be on site between 4and 8pm. Pat called at 4:30pm to give me an idea of arrival time. He arrived right when he said he would and got right to work. The first thing he did though, was shake my hand. That made me feel very trusting in his honesty and work ethic. And I was not disappointed at all. He worked efficiently, offered alternatives and shared the pricing as the job went on so I was not surprised at the end. He was a true gentleman and an asset to your company.
Bob H.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very impressed with Robert - was very thorough - answered all our questions at the time and was very patient. We should make our decision this weekend when our son is in town. We are planning a new garage door and garage door opener. Tku
Joyce and Sal Giolando
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Service was excellent. My technician, Mike, was outstanding. He explained everything he was going to do and why I needed it done. The job involved installing a new opener and spring and I am very pleased with the outcome.
Sandy Luedke
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

***** Hi Anthony, I am so impressed with the service your company provided me. It was New Years Eve and I was having problems with my garage door. I called some companies and was told someone could come out in a couple of days. I proceeded to call Precision door expecting more of the same. I almost fell out of my chair when the friendly receptionist told me a technician would be out in a couple of hours! This was New Years Eve in the middle of a snow storm! My garage door was fixed and I was able to make it to the party on time. A couple of days later my garage door wasn't operating very smoothly, and when I called you back you again sent a technician out the same day who repaired the problem swiftly and with quality service! The repairman Rob was very friendly and very helpful, if all of your employee's are like him your company is going to continue to be a success! I love to see an organization that is well run and that emphasizes quality service. Thanks again and good luck to you in all of your future endeavors!
Pat Ryan
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

The technician was very nice.
John Inskip
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I called on a Sunday and the technician was there shortly after that. He was on time, and professional. I am very satisfied with Precision and would recommend them.
Marty Lambert
Service Provided:
Garage Door Opener Repair
Review:

We are very happy with our new garage door. The technician, Robert D, was very friendly, knowledgeable and did a great job installing the door. It is very quiet and works very well. Would recommend them to anyone.
Daniel Pope
Service Provided:
Install Garage Doors
Product:
Garage Doors
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