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Read what people are saying
about Precision Garage Door in:

Hamburg, NY

Precision Garage Door of Buffalo NY
has received 58 reviews, averaging 4.91 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The entire experience from the phone call to the end result was exceptional. The tech arrived sooner than expected (bonus) and was very clear about what the options were. He didn't try to sell a whole new door or opener system. He diagnosed the problem and explained the three options he recommended. It wasn't the typical up sell. He was completely equipped with everything to do the job on his truck and after we decide on which option to go with, he immediately got to work and the door was working better than ever in no time. He took all the old broken parts with him and was very thorough in his clean up. I would HIGHLY recommend this company to everyone I know. Overall experience was amazing!
Phyllis A.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

my repair of springs and bearings were done by eric who did a great job but prices were too high and i will make sure i do not use precision again and i will tell my neighbors not to use
Fred Moritz
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received was professional and prompt. Mario was excellent.
Teresa Staniszwski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick reply and service. Mario was our service tech. I received a text with his photo and time expected, Showed up right on time. Friendly, professional and knows what he is doing. Was a pleasure doing business with him an Precision. I would highly recommend them for their quality products and excellent customer service.
Rosalie Pijacki
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hesitated to respond a bit to ensure that garage door would keep working past a few days. So good, so far. Patrick was great; worked quickly and efficiently. The non-response to remotes, and keypad problem does seem to have been fixed. Kudos. Dave
David Soda
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent company to work with. Products are top notch and the salesman Mario was knowledgeable and friendly. I would use them for any future service needs, we love our new garage door we purchased from them.
Doug Barone
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Erie did a fantastic job. Dast and friendly.
Ed Gonsiordk
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the time we sat down for an estimate to the final installation everything was top notch.
Kim Buckley
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with the reviews and recommendations for Precision Door. Collin A. the service technician discussed options available. He was knowledgeable organized and professional. I had 2 garage door openers replaced w/remotes & keypads. One chain drive and one belt drive. Highly recommend this company.
June McDonnell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Bob Dressler serviced my garage door this morning. He fixed the problem quickly and in a professional manner. He is an asset to Precision Door.
Charles Orcutt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars. Easy to schedule appointment. The tech (Eric) was very polite, professional and explained everything clearly. I highly recommend Precision!
Kathy Graves
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and friendly
Douglas Alessandra
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had our garage door pulleys|cable repaired. Was on time, explained and showed what was wrong. Door works like a charm again, thank you.
Mike Stanek
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman was very pleasant but left a mess in my garage. There was broken glass from a lightbulb and scraps He also told me the new opener would be $595.00 and he would give the senior discount plus I had a $15.00 coupon. Then he tells me he made a mistake and it was $695.00 but he said he gave a free second remote and a free pad box opener. That would take care of the discounts so it came to $595.00. I paid and he left me no receipt or warranty info. I was not happy!
Carol Ann Kelly
A Response from: William Geary

We are so sorry for the confusion. We just started a new computer system and some of the technicians are struggling with the software. The warranty is included on the invoice and those are all sent electronically or by mail if requested.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

as a resident of hamburg,when my cable snapped, my first thought was to call Hamburg overhead...monday12/31...they were closed for the holiday....saw Precision ad in yellow pages....lucky me.....service was excellent....showed up in a couple hours...collin was very professionial, answered all my questions, and did an excellent repair job. When i eventually order a new door.....Precision will get my business!
Edward Busha
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and reliable service. The installer Micheal was prompt and answered any questions I had.
Chris Broadbent
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door opener and remote installed, instructions provided. Mark was businesslike, friendly and efficient. Excellent overall experienced. Thanks Mark.
William Meetze
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your guy Michael Holbok is outstanding. Knowledgeable, personable, a no-pressure kind of salesman. Cudos to the ownership for having such a wonderful representative.
Paula Strzyz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision on November 8, 2018 thinking it would take a week to get an appointment. They were able to come to my house to repair my garage door opener the same day...they actually installed a new garage door system for my mom right before working on my garage unit! Rob was very nice and personable. I would certainly use Precision in the future!
Anne Duviviers
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What an terrific experience with Precision Garage Door! Not only did we have an amazing experience with the initial gentleman that took care of the estimate for a brand new garage door/door opener, the young man that installed our complete system was amazing!!! The young man's name is Joe and he did a tremendous job and was very hard working and kind!! We give them a 5*** rating and would recommend them to anyone!!! Thank you again, Kevin and Julie Eberle
Julie and Kevin Eberle
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.
Mary Gordon
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark was very helpful through the whole process of the estimate. He made sure I knew what I was buying and provided all the options for me. Very professional and knew what he was talking about.
Jake Wasinger
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spoke to someone on holiday weekend to make appointment. Estimate given at appointment and Repair done same day. Mark very knowledgeable and work done to my satisfaction.
Helen Ferraro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair tech was on time and the full repair was done in an hour. All repair was fully explained and the old parts were shown with the reason for replacement.
David English
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would recommend Precision Door Co. to anyone in need of a garage door, & I have to several of my friends who have recently had a new door put on their garage. Travis is an excellent employee who recently came to my home on a service call and was extremely pleasant & helpful....Good job.
Mary Ann Geampa
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.
Mary ann Costello
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken torsion spring on our garage door and needed service on the weekend. We called Precision in the afternoon and got person on the phone who said that they would have a service technician to our house within 2 hours. Mario arrived early and explained what needed to be done and what alternatives we had. He was very nice and knowledgeable, and a pleasure to work with. We were so impressed with him and Precision Door that we wound up purchasing a new door.
Clyde Whitton
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Apparently you didn't read/review what I originally wrote. I would not choose you and didn't. Your tech person, although personable----tried to spin and parley the simple cable repair into a $900 rebuild of all moving parts, or a new door for around $2K. I lost confidence in the honesty of what and how the door could be fixed.
Jane Q Public
A Response from: William Geary

We gave you 7 options to fix or replace your door ranging from $149 to fix your cables all the way up to replace the old wood door including a lifetime warranty. The decision is yours, we can only give recommendations. You chose to do nothing, I would suggest trying another company.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and prompt service. Pat was a very capable and efficient tech. Knew his job well and completed his job quickly. Rating would be a 5.
Martin Hernik
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love my new door and opener! Very good install. 5+ stars!
Mary Holdridge
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
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