Review:

The entire experience from the phone call to the end result was exceptional. The tech arrived sooner than expected (bonus) and was very clear about what the options were. He didn't try to sell a whole new door or opener system. He diagnosed the problem and explained the three options he recommended. It wasn't the typical up sell. He was completely equipped with everything to do the job on his truck and after we decide on which option to go with, he immediately got to work and the door was working better than ever in no time. He took all the old broken parts with him and was very thorough in his clean up. I would HIGHLY recommend this company to everyone I know. Overall experience was amazing!

Review:

my repair of springs and bearings were done by eric who did a great job but prices were too high and i will make sure i do not use precision again and i will tell my neighbors not to use

Review:

The service I received was professional and prompt. Mario was excellent.

Review:

Quick reply and service. Mario was our service tech. I received a text with his photo and time expected, Showed up right on time. Friendly, professional and knows what he is doing. Was a pleasure doing business with him an Precision. I would highly recommend them for their quality products and excellent customer service.

Review:

Hesitated to respond a bit to ensure that garage door would keep working past a few days. So good, so far. Patrick was great; worked quickly and efficiently. The non-response to remotes, and keypad problem does seem to have been fixed. Kudos. Dave

Review:

Excellent company to work with. Products are top notch and the salesman Mario was knowledgeable and friendly. I would use them for any future service needs, we love our new garage door we purchased from them.

Review:

Erie did a fantastic job. Dast and friendly.

Review:

From the time we sat down for an estimate to the final installation everything was top notch.

Review:

I was impressed with the reviews and recommendations for Precision Door. Collin A. the service technician discussed options available. He was knowledgeable organized and professional. I had 2 garage door openers replaced w/remotes & keypads. One chain drive and one belt drive. Highly recommend this company.

Review:

Technician Bob Dressler serviced my garage door this morning. He fixed the problem quickly and in a professional manner. He is an asset to Precision Door.

Review:

5 stars. Easy to schedule appointment. The tech (Eric) was very polite, professional and explained everything clearly. I highly recommend Precision!

Review:

Fast and friendly

Review:

We had our garage door pulleys|cable repaired. Was on time, explained and showed what was wrong. Door works like a charm again, thank you.

Review:

Repairman was very pleasant but left a mess in my garage. There was broken glass from a lightbulb and scraps He also told me the new opener would be $595.00 and he would give the senior discount plus I had a $15.00 coupon. Then he tells me he made a mistake and it was $695.00 but he said he gave a free second remote and a free pad box opener. That would take care of the discounts so it came to $595.00. I paid and he left me no receipt or warranty info. I was not happy!

We are so sorry for the confusion. We just started a new computer system and some of the technicians are struggling with the software. The warranty is included on the invoice and those are all sent electronically or by mail if requested.

Review:

as a resident of hamburg,when my cable snapped, my first thought was to call Hamburg overhead...monday12/31...they were closed for the holiday....saw Precision ad in yellow pages....lucky me.....service was excellent....showed up in a couple hours...collin was very professionial, answered all my questions, and did an excellent repair job. When i eventually order a new door.....Precision will get my business!

Review:

Fast and reliable service. The installer Micheal was prompt and answered any questions I had.

Review:

Garage door opener and remote installed, instructions provided. Mark was businesslike, friendly and efficient. Excellent overall experienced. Thanks Mark.

Review:

Your guy Michael Holbok is outstanding. Knowledgeable, personable, a no-pressure kind of salesman. Cudos to the ownership for having such a wonderful representative.

Review:

I called Precision on November 8, 2018 thinking it would take a week to get an appointment. They were able to come to my house to repair my garage door opener the same day...they actually installed a new garage door system for my mom right before working on my garage unit! Rob was very nice and personable. I would certainly use Precision in the future!

Review:

What an terrific experience with Precision Garage Door! Not only did we have an amazing experience with the initial gentleman that took care of the estimate for a brand new garage door/door opener, the young man that installed our complete system was amazing!!! The young man's name is Joe and he did a tremendous job and was very hard working and kind!! We give them a 5*** rating and would recommend them to anyone!!! Thank you again, Kevin and Julie Eberle

Review:

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.

Review:

Mark was very helpful through the whole process of the estimate. He made sure I knew what I was buying and provided all the options for me. Very professional and knew what he was talking about.

Review:

Spoke to someone on holiday weekend to make appointment. Estimate given at appointment and Repair done same day. Mark very knowledgeable and work done to my satisfaction.

Review:

The repair tech was on time and the full repair was done in an hour. All repair was fully explained and the old parts were shown with the reason for replacement.

Review:

I would recommend Precision Door Co. to anyone in need of a garage door, & I have to several of my friends who have recently had a new door put on their garage. Travis is an excellent employee who recently came to my home on a service call and was extremely pleasant & helpful....Good job.

Review:

Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.

Review:

We had a broken torsion spring on our garage door and needed service on the weekend. We called Precision in the afternoon and got person on the phone who said that they would have a service technician to our house within 2 hours. Mario arrived early and explained what needed to be done and what alternatives we had. He was very nice and knowledgeable, and a pleasure to work with. We were so impressed with him and Precision Door that we wound up purchasing a new door.

Review:

Apparently you didn't read/review what I originally wrote. I would not choose you and didn't. Your tech person, although personable----tried to spin and parley the simple cable repair into a $900 rebuild of all moving parts, or a new door for around $2K. I lost confidence in the honesty of what and how the door could be fixed.

We gave you 7 options to fix or replace your door ranging from $149 to fix your cables all the way up to replace the old wood door including a lifetime warranty. The decision is yours, we can only give recommendations. You chose to do nothing, I would suggest trying another company.

Review:

Quick and prompt service. Pat was a very capable and efficient tech. Knew his job well and completed his job quickly. Rating would be a 5.

Review:

Love my new door and opener! Very good install. 5+ stars!