Review:

Repairman was very pleasant but left a mess in my garage. There was broken glass from a lightbulb and scraps He also told me the new opener would be $595.00 and he would give the senior discount plus I had a $15.00 coupon. Then he tells me he made a mistake and it was $695.00 but he said he gave a free second remote and a free pad box opener. That would take care of the discounts so it came to $595.00. I paid and he left me no receipt or warranty info. I was not happy!

We are so sorry for the confusion. We just started a new computer system and some of the technicians are struggling with the software. The warranty is included on the invoice and those are all sent electronically or by mail if requested.

Review:

as a resident of hamburg,when my cable snapped, my first thought was to call Hamburg overhead...monday12/31...they were closed for the holiday....saw Precision ad in yellow pages....lucky me.....service was excellent....showed up in a couple hours...collin was very professionial, answered all my questions, and did an excellent repair job. When i eventually order a new door.....Precision will get my business!

Review:

Fast and reliable service. The installer Micheal was prompt and answered any questions I had.

Review:

Garage door opener and remote installed, instructions provided. Mark was businesslike, friendly and efficient. Excellent overall experienced. Thanks Mark.

Review:

Your guy Michael Holbok is outstanding. Knowledgeable, personable, a no-pressure kind of salesman. Cudos to the ownership for having such a wonderful representative.

Review:

I called Precision on November 8, 2018 thinking it would take a week to get an appointment. They were able to come to my house to repair my garage door opener the same day...they actually installed a new garage door system for my mom right before working on my garage unit! Rob was very nice and personable. I would certainly use Precision in the future!

Review:

What an terrific experience with Precision Garage Door! Not only did we have an amazing experience with the initial gentleman that took care of the estimate for a brand new garage door/door opener, the young man that installed our complete system was amazing!!! The young man's name is Joe and he did a tremendous job and was very hard working and kind!! We give them a 5*** rating and would recommend them to anyone!!! Thank you again, Kevin and Julie Eberle

Review:

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.

Review:

Mark was very helpful through the whole process of the estimate. He made sure I knew what I was buying and provided all the options for me. Very professional and knew what he was talking about.

Review:

Spoke to someone on holiday weekend to make appointment. Estimate given at appointment and Repair done same day. Mark very knowledgeable and work done to my satisfaction.

Review:

The repair tech was on time and the full repair was done in an hour. All repair was fully explained and the old parts were shown with the reason for replacement.

Review:

I would recommend Precision Door Co. to anyone in need of a garage door, & I have to several of my friends who have recently had a new door put on their garage. Travis is an excellent employee who recently came to my home on a service call and was extremely pleasant & helpful....Good job.

Review:

Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.

Review:

We had a broken torsion spring on our garage door and needed service on the weekend. We called Precision in the afternoon and got person on the phone who said that they would have a service technician to our house within 2 hours. Mario arrived early and explained what needed to be done and what alternatives we had. He was very nice and knowledgeable, and a pleasure to work with. We were so impressed with him and Precision Door that we wound up purchasing a new door.

Review:

Apparently you didn't read/review what I originally wrote. I would not choose you and didn't. Your tech person, although personable----tried to spin and parley the simple cable repair into a $900 rebuild of all moving parts, or a new door for around $2K. I lost confidence in the honesty of what and how the door could be fixed.

We gave you 7 options to fix or replace your door ranging from $149 to fix your cables all the way up to replace the old wood door including a lifetime warranty. The decision is yours, we can only give recommendations. You chose to do nothing, I would suggest trying another company.

Review:

Quick and prompt service. Pat was a very capable and efficient tech. Knew his job well and completed his job quickly. Rating would be a 5.

Review:

Love my new door and opener! Very good install. 5+ stars!

Review:

Great service. Great technician. On time , very thorough. Very knowledgeable and efficent. Used them before and will definetely recommend to anyone needing repairs. Rob was great.

Review:

Mark C. came to see what was wrong with our door. He knew right away that the spring was broken and outlined options to fix the problem. He got right to work to fix it and pointed out all of the new door parts when he was done. Mark C. was knowledgeable and courteous. 5 stars!

Review:

Thank you for your prompt service and the professionalism of your staff is amazing! We have continued to recommend your company to family and friends.

Review:

There are not enough words to thank you for the professionalism and timeliness of the services we received. We had major issues with our garage door, cable broke and the door was half on/half off the track and we had no way of opening the door to get out cars out. When I called first thing Saturday morning, explained our situation (had a family funeral at 12:00 pm), you guys sent a representative right out!! Bob D was kind, compassionate and very professional!! We have told all our friends and family about your service in our desperate time of need and your company went above and beyond for us! Thank you!!

Review:

Appreciate the quickness to respond to fix the problem. Tech. was here promptly at the designated time. He called about half hour ahead to let me know. We very informative and knowledgeable. Got the problem taken care of quickly. Very friendly manner and had service with a smile. Would verbally recommend your company ( and I already have).

Review:

Fast Service! Called at 9:30 pm when our garage door broke. They were here the next morning to fix the problem.

Review:

Wow... Very, Very Pleased from the start. Bill Geary is a great sales person that is very knowledgeable regarding your garage doors and installations. I was very impressed by the quality of your doors, your life time warrantee, and service. Your installer's, Ryan and Brian are a great team, they are on the same page at all times. They did a great job in removing an old door and replacing it with a Precision Garage Door. They also pickup and cleaned the area. Very nice guys. Your company's training for employees was noticed. Very satisfied and I will be recommending Precision Overhead Garage Door's to others. Thank you again, Mike D.

Review:

Thank you Pat M for your excellent customer service. It was nice to talk to real people and have same day service on my Garage door. Pat replaced the rollers, springs and wire. The garage door never sounded better. Thank you again for your dedication to customer service.

Review:

Knowledgeable and friendly, Robert D. gave me several options in his estimate to replace my garage door AND opener. Knowing what I wanted, I called him right back and the door was ordered ASAP. Installation was scheduled and Ryan came out to remove the old and install the new. Ryan was friendly, courteous and efficient... single-handedly installing the door and opener in just a few hours. Very nice 300 series door and PDS800 door opener. Would recommend Precision to anyone. Thanks guys...

Review:

Very delightful & polite installer very happy with the work.

Review:

The person who answered the phone was quick to help. She sympathized with my issues and offered a next day appt. I was told a tech would be on site between 4and 8pm. Pat called at 4:30pm to give me an idea of arrival time. He arrived right when he said he would and got right to work. The first thing he did though, was shake my hand. That made me feel very trusting in his honesty and work ethic. And I was not disappointed at all. He worked efficiently, offered alternatives and shared the pricing as the job went on so I was not surprised at the end. He was a true gentleman and an asset to your company.

Review:

Very impressed with Robert - was very thorough - answered all our questions at the time and was very patient. We should make our decision this weekend when our son is in town. We are planning a new garage door and garage door opener. Tku

Review:

Service was excellent. My technician, Mike, was outstanding. He explained everything he was going to do and why I needed it done. The job involved installing a new opener and spring and I am very pleased with the outcome.