Review:

Repairman was very pleasant but left a mess in my garage. There was broken glass from a lightbulb and scraps He also told me the new opener would be $595.00 and he would give the senior discount plus I had a $15.00 coupon. Then he tells me he made a mistake and it was $695.00 but he said he gave a free second remote and a free pad box opener. That would take care of the discounts so it came to $595.00. I paid and he left me no receipt or warranty info. I was not happy!

We are so sorry for the confusion. We just started a new computer system and some of the technicians are struggling with the software. The warranty is included on the invoice and those are all sent electronically or by mail if requested.

Review:

Rob was out on 6/17 to check our door. He explained what had to be done. We had the old Wayne Dalton set up on both garage doors which were problems from day 1. We decided to have all the hardware and springs done on both doors. Rob did a great job and had them both done faster than I expected. Thanks Rob appreciate all your help and knowledge.

Review:

I had a problem that was caused by just bumping the sensor slightly. The company was terrific in taking care of the problem. Thanks, Bill

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Collin made a repair on our garage door,and his knowledge of the business and answed all of our questions convinced us to purchase a Precision garage door.

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Robert was very friendly and knowledgeable. Would definitely recommend to a friend.

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Rev. Jan Michael Nace, Gowanda NY. A new garage door, fully insulated, was installed today and we are so happy with the service and quality of the entire transaction. It was reliable and professional from the beginning. The price was outstanding and business friends of ours told us when we mentioned the pricing that they were impressed with your prices. We recommend you whenever we can!

Review:

This is the second time we’ve used Precision Door Service and we had Mike both times! Mike’s work is outstanding. I highly recommend this company and Mike in particular!

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as a resident of hamburg,when my cable snapped, my first thought was to call Hamburg overhead...monday12/31...they were closed for the holiday....saw Precision ad in yellow pages....lucky me.....service was excellent....showed up in a couple hours...collin was very professionial, answered all my questions, and did an excellent repair job. When i eventually order a new door.....Precision will get my business!

Review:

Fast and reliable service. The installer Micheal was prompt and answered any questions I had.

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Bought a new garage door, and opener. Both items are a nice quality product and work well. The installers were very professional and good craftsmen. The finished product looks great and works very well.

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Because of the awesome quality and warranty you give to your product and good pricing. Colin was a great representative of your company. He was very knowledgeable and curtious. Unfortunately we had to purchase from "Brand X" because they could install in 2-3 weeks. Probably be calling you to replace this door in a few years. Sorry the 4-6weeks out didn't work for us. Merry Christmas and Happy New Year. Jim and Carolyn Grassmick

Review:

Garage door opener and remote installed, instructions provided. Mark was businesslike, friendly and efficient. Excellent overall experienced. Thanks Mark.

Review:

Your guy Michael Holbok is outstanding. Knowledgeable, personable, a no-pressure kind of salesman. Cudos to the ownership for having such a wonderful representative.

Review:

I called Precision on November 8, 2018 thinking it would take a week to get an appointment. They were able to come to my house to repair my garage door opener the same day...they actually installed a new garage door system for my mom right before working on my garage unit! Rob was very nice and personable. I would certainly use Precision in the future!

Review:

i needed help because of a broken garage door and you came out that very day,the men that came were very friendly and courteous to me, and that meant very much to me. when they installed the garage door the same man, matt, was courteous and very friendly, very nice man. he also helped me understand the necessary upkeep of both doors,special thanks to gary for fixing the business of the shed door, thanks to all.

Review:

What an terrific experience with Precision Garage Door! Not only did we have an amazing experience with the initial gentleman that took care of the estimate for a brand new garage door/door opener, the young man that installed our complete system was amazing!!! The young man's name is Joe and he did a tremendous job and was very hard working and kind!! We give them a 5*** rating and would recommend them to anyone!!! Thank you again, Kevin and Julie Eberle

Review:

On a Saturday afternoon, the spring on my garage door broke. I called Precision Garage Door and a service technician was at our house within 2 hours, and it wasn't even an emergency call for service. Rob from Precision did a complete inspection of the door and explained what should be replaced, and the cost of repairs. We opted to go with a rebuild package, which carried a 7 year warranty on parts and labor. Rob did a great job with the repairs, showed us some damaged parts that would have failed had they not been replaced, and was very thorough. Rob represents your company extremely well, and is a great asset to Precision Garage Door. I definitely would highly recommend Precision Garage Door.

Review:

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.

Review:

Mark was very helpful through the whole process of the estimate. He made sure I knew what I was buying and provided all the options for me. Very professional and knew what he was talking about.

Review:

Travis came today and installed our garage door. He was amazing. He did an awesome job. Very neat and professional. He is polite, friendly and pleasant. I am very happy with the door, Travis and precision door all together. I would recommend them to anybody. Thank you Travis and Precision door.

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Ryan did an exceptional and quick job! Very pleased with the outcome!

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Spoke to someone on holiday weekend to make appointment. Estimate given at appointment and Repair done same day. Mark very knowledgeable and work done to my satisfaction.

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Pat called and advised when he would be arriving for the appointment. He was friendly and courteous and found the problem with my garage door opener immediately. He made the necessary adjustments and was finished in less than 20 minutes. I would recommend Precision to anyone in the market for a garage door. Great service! Thanks!!

Review:

My installers name was Mathew Carberry. He was a very pleasant, polite young man. He was very concerned about how my installation was done so it would be safe for me to use. I had a very old garage and my old door was falling apart!.He made sure everything was to my liking. I can go on and on about Mathew, now of days its hard to find someone that young to truly be concerned about the customer. I have never met him until he installed my door, but I truly was very happy with his service. Now about the product, Mathew explained all about the product and how it works and the high quality of the materials. I only had my door for a short time but I highly recommend Precision Doors!! So far I am very happy with their services, and make sure you ask for Mathew!!! you will love him.

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Very happy with the service. New door is great and fits perfectly. I would recommend this company to anyone who needs service on their garage door.

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The repair tech was on time and the full repair was done in an hour. All repair was fully explained and the old parts were shown with the reason for replacement.

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I would recommend Precision Door Co. to anyone in need of a garage door, & I have to several of my friends who have recently had a new door put on their garage. Travis is an excellent employee who recently came to my home on a service call and was extremely pleasant & helpful....Good job.

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Prompt, courteous service

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Rob was great. He analyzed my door problem, gave me options and efficiently refurbished the mechanisms.

Review:

Wonderful, prompt service. Friendly technician. Highly recommend Rob and Precision