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about Precision Garage Door in:
Hamburg Area, NY
Precision Garage Door of Buffalo NYhas received 149 reviews, averaging 4.90 Stars:
Orchard Park, NY
Product:
Hamburg, NY
Competence Timliness Respect for the customer. I only use you “guys”. You are the best to me. PM
- Paula Mackowiak
Orchard Park, NY
My experience with Precision Doors failed in comparison to any of the other three estimates I received. First did not show me what would be done, just took down information on his laptop. All others went through work to be done. When I asked the price he told me it would be 1700.00 and with the 200.00 valuepak coupon would bring it down to 1500.00. I asked if I paid cash would it lower the cost. Said they accept check or money order. I then inquired about using my Visa card, he said if I did there would be an additional 3.00% added. All others accepted credit card with no additional fee. The invoice I received started with a 1775.00 price and balance of 1632.91. He took off the 200.00, but added a 53.25 electronic processing fee. Not sure what that even is and never mentioned in speaking with technician Pat. All other company estimates were lower and exactly as discussed with no other fees. My neighbor was with me so there was no mistaking the 1500.00 total estimate is what I was told.
- Patti
Hi Patti, I'm so sorry you weren't happy with your experience with Pat. It sounds like there was a lot of confusion. All of our estimates include a processing fee for credit card or financed invoices. This is removed should you pay with cash or check. That would bring the total to the $1500. We also have a price match guarantee. We will be any written estimate by 5% should you find a similar product for the a lower price.
Orchard Park, NY
Precision Door did an amazing job. My door looks great and the technician (matt) was very helpful. My only suggestion is to make call in process easier. Phone service can be frustrating.
- Chris Heinold
Hamburg, NY
Very happy with the workmanship of Mike. Not only did he go over how to use the remotes but he cleaned up everything in the garage and then swept the floor to make it look very nice. What a great and pleasant man you have in him. Thank you again.
- Patricia Kelley
Collins, NY
I appreciate the professional service that we get every time we are in need. We don’t wait very long before someone is able to help us out
- Sylvia Zittel
Product:
Orchard Park, NY
Picked out a new garage door for my house. It is going to look great when installed
- Robert Kostek
Hamburg, NY
Had to have them replace panel on door (my error not product issue). Once again exceptional service. Travis called ahead to let me know he was on his way and arrived on time. Asked if I had any questions prior to starting and finished quickly and left no mess. I did have a question upon completion and he answered with facts and also stated that if there is any issue even small I can call them.
- Lisa Appiani
Lake View, NY
Just a great job of installing a new door system . I cannot remember the names of the to men that did the job . When completed they took us through the complete operation of the door . Went over proper operation of door , maintenance of the door and rollers as well as safety test that need to be done . They were just great all was cleaned up upon completion . This is what I expected from Precision . Great company to do business with.
- Thomas Miller
Hamburg, NY
Mike did a great job installing new door. Efficient and mannerly.
- Michael Kull
Lake View, NY
Mike did a great job installing our garage door. It looks great. Efficient and left no mess. Took the time to explain maintenance. Great experience.
- Karen Schiferle
Hamburg, NY
Only issue I have is that I had a few different estimates done and precision was the highest of all them! I can go to Hamburg Overhead and get two doors for the price of on with what Precision quoted me.
- Christina Charlap
Orchard Park, NY
U folks were extremely higher than the other computers. I think you are taking advantage of seniors. If u were close I may have called u.
- Ray Paolini
Orchard Park, NY
Mike was a professional and efficient installer. I was very pleased with the experience.
- Cari Hegyi
Hamburg, NY
Patrick was very professional.. answered all questions walked us through every step of the way... showed us what it would look like before and after!!
- Laura Bannister
Angola, NY
I had some friends who had a precision door which was very quiet compared to my door which was very old. And so when it came time for a new door I thought of precision and called them. my new door is just as quiet as my friends! it completely met all my expectations. Mike, my installer, was a great guy, very personable, knowledgable, hard working, wonderful guy! He explained everything and did a great job. I highly recommend Precision Garage door!
- Ted Jost
Orchard Park, NY
Mike Okonzak was excellent. He arrived when he said he would. He had to replace our two car garage door. Before he began, Mike explained everything he was going to do. When he finished, he showed me what he did. He explained to me how to care for the garage door and the track as well as the importance of using silicone spray as opposed to WD-40. We’re extremely happy with Mike’s high quality workmanship and the high quality materials that Precision offers. Unfortunately, we previously had work done several times by their competitor. Seeing the difference between the two regarding the workmanship and the materials is like “night and day.”
- Cathy Dunlop
Orchard Park, NY
I was and am very pleased with Precision Door Service. The service rep was prompt, courteous and most importantly HONEST in assessing my door issue. Honesty and courtesy are critical these days. I trust Precision Door Service completely. I've referred a neighbor recently and she was totally pleased. She had an emergency situation and Precision was out to help her the next morning. Now that's service!!!
- Bernadette Smith
Product:
Hamburg, NY
Roy came to the house and gave a thorough presentation on the product. Explained everything and answered every question. Very knowledgeable.
- Brian Tamol
Product:
Orchard Park, NY
We recently bought a new garage door and had it installed today by Travis. Overall everyone we have dealt with has been super polite and knowledgeable! However Travis was possibly the best home service visit we have ever had. He was prompt, professional, friendly and his work was above my expectations! Honestly blown away by how great The entire experience was. Thanks, Ryan
- Kyle Wiley
Hamburg, NY
Thank you for providing a quote so quickly!
- Marie Leggett
Orchard Park, NY
Boris is very easy to talk to. Very professional, knowledgeable & answered all my questions to my satisfaction. I hope you have more people like him in your company. I rate him a 10, honestly.
- Lita Freeman
Orchard Park, NY
At this point we are at the estimate stage , and your technician was a big help and very professional answers to our questions. We are planning the next step and will definitely be in touch to begin the order process. Thanks to Dan for helping us formalize our plan. dr nick Rodo FBO DRNR PROPERTIES LLC
- Nicholas Rodo
Hamburg, NY
I am very satisfied with your product and service. The garage door was worth waiting for. The installation was efficient. Thank you
- Debbie Smolarek
Orchard Park, NY
We love our new door. Great, friendly, knowledgeable, reps and installers. Thank you!
- Amy Garrett
Product:
Lake View, NY
I couldn't ask for quicker response. I called in the late PM and Eric Bruton was dispatched first thing next morning. He got right to work He was very thorough in his diagnosis. He explained what we needed and why He did an excellent job on the door. Cleaned up and gone. If we need service in the future I won't hesitate to call Precision and ask for Eric. Paul V. Norton - Fleet Director
- Paul V. Norton
Product:
Orchard Park, NY
Jeremy provided polite, professional and efficient service. My garage door was fixed and improved in under two hours. I would definitely recommend this company to others.
- Jane Kustreba
Product:
Lake View, NY
Quick and professional service
- Pat Weronski
Product:
Hamburg, NY
Jeremy came to my house recently to repair my garage door. He arrived on time, was very professional, knowledgable and answered all of my questions. My garage door is working like new! This was my first time using Precision Door and I certainly will again if needed. High recommend!
- Sue Hanley
Hamburg, NY
We were happily greeted with Eric who was prompt, courteous, and extremely helpful!
- Ronald Mohn
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I had a new garage door installed and was very impressed with the sales, installer and complete line of employees associated with this company. Everything was handled efficiently and at all time went the extra mile to make this experience easy for me. Mike was patient with explaining how to operate the openers and checking to make sure that I was completely satisfied. I would recommend him highly.
- Anne Karam