4.8 1 2 3 4 5 58 Reviews

From Niagara Falls, NY Homeowners

Garage Door Repair in Niagara Falls, NY

Precision Garage Door

Same-day garage door repair in Niagara Falls, NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Niagara Falls, NY FREE Service Call With Any Repair Valued at $69

Serving Niagara Falls, NY

Proudly serving the Niagara Falls, NY community with same day service.

Service truck

Local Garage Door Repair in Niagara Falls, NY

Precision Garage Door of Buffalo NY provides same-day garage door repair in Niagara Falls, NY, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Niagara Falls, NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Niagara Falls and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Niagara Falls, NY

Serving Niagara Falls, NY

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 57 most recent customer reviews

Precision Garage Door of Buffalo earns consistently strong praise from Niagara Falls customers for professional, courteous technicians, clear explanations, and reliable garage door repairs and installations. Reviewers frequently describe fast response, same-day or prompt service, thorough communication, and high-quality workmanship that leaves doors, openers, and new installations working smoothly. Customers also commonly note knowledgeable staff, tidy cleanup, and good value or fair pricing, with many saying they would recommend the company and use it again.

What Customers in Your Area Mention Most

Professionalism (28) Customers repeatedly describe the team as professional, courteous, polite, and respectful throughout estimates, repairs, and installations. Communication (25) Reviewers frequently praise clear explanations, detailed walkthroughs, and technicians who answer questions and keep customers informed. Workmanship (24) Customers consistently say the repairs and installations are done carefully and correctly, with smooth results and doors or openers working well afterward. Responsiveness (20) Many reviews highlight quick callbacks, prompt scheduling, and service that responds quickly when problems come up. Speed (18) Reviewers often note fast service, including same-day work, quick fixes, and efficient installations. Expertise (16) Technicians are regularly described as knowledgeable, experienced, and able to diagnose issues and explain options clearly. Friendliness (16) Customers commonly mention friendly, pleasant, considerate staff who make the experience comfortable and easy. Service (14) Overall service is described as excellent, with many customers saying the company provides a great experience from start to finish. Value (7) Several reviewers specifically mention fair or reasonable pricing and feel the service and product quality were worth the cost.

Recent Reviews from Niagara Falls, NY

Phyllis Travis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Just had my estimate done, Precision door rep. was excellent, patience and informative. a really great guy. Even thought this is just the estimate, waiting to see how the installation goes.

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Claire Frantz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jeff was absolutely amazing! Not only was he very courteous but he explained everything to us in great detail as to design, price and quality of the new door. Plus he went over how the appearance of the door would enhance our property.

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

Chris Chabriel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Pat came to fix our door which the spring was broken on it & we wound up paying about $7,000 for a new door. The reason for this was we trusted Pat & he fixed our door anyway so we had a working door while the new one was on order. He was a professional, we sat & talked for a good long time about the options & he was a great sales rep as well as a great maintenance guy. We waited about 3 - 4 weeks for the door to come in & the two gentlemen that came were professional & installed the door in about 3 hours. They we're kind & considerate of me & my questions & it was just a good install all the way around. Thanks so much, Chris

Service: Install Garage Doors

Product: Garage Doors

Richard Molnar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jeff your designer was a very very pleasant guy to work with. He was extremely knowledgeable. He was very courteous. And it was pleasure working with him. We can't wait until our new door arrives.

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Mary Giuseppetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

As a repeat customer, I was again very pleased with the product and the results. I would recommend Precision garage doors without hesitation.

Service: Install Garage Doors

Product: Garage Doors

Mary Mathews' Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I very happy with the new door. Your technician was very professional and answer all of my questions. A very nice young man.

Service: Install Garage Doors

Product: Garage Doors

Janice Boyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your representative Mike was courteous, efficient and very polite. He worked alone and worked steadily the entire time he was here. We would refer anyone to your company. Our experience was great

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Barb Rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I initially called the service center for an estimate on a new garage door. The lady was efficient and quickly scheduled an appointment convenient for me. Technician Roy Davis contacted me to let me know his exact arrival time. He was courteous, professional and knowledgeable. Roy answered all my questions. Extremely happy with Precision Door service!!

Service: Install Garage Doors

Product: Garage Doors

Bonnie Sibley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Found your company on the internet. I was looking for a company to repair the opener arm that dislodged from the door. I called and was given a price of $69.00 for a service calll that would be waived if repaired. A repairman (Dan) came that morning. He explained the issue and pointed the condition of the door. It was cracked at the top, brackets at bottom of door totally rusted, cables rusted and rollers need replacing. If just reattach the "arm" cost would be $150.00 for service call and labor. I was surprised as I had been quoted the Service charge would be waived if repaired. He pointed out the date on the door was from 1988 (33 years old) and the opener (Craftsman was 2000..21 years old.) I had previously replaced both cables twice in the past 4-5 years. Dan quoted me $1500.00 for a complete repllacement including door, opener, labor and no tax. Concidering the age and condition of the door I agreed to replacing everything . Dan fixed the arm that came loose so I could use the opener until the new equipment was installed. I was most appreciative that the service call and labor was waived for the repair. An appointment was made for 5/13/2021. New garage door, garage opener and all associated equipment was installed by Mike. I was extremely impressed with Mike's workmanship. He worked diligently for 4 hours and I was completely satisfied with the final results. He explained in detail the do's and don'ts of the new operating door and opener and answered all my questions. He really did GOOD work!! Everything looked so neat and new and nothing was left behind. Old door and opener was carted away and garage was left very tidy and clean. Thank You!

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Robert Gwozdek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent job, door was a mess, fixed in a timely manner.

Service: Garage Door Repair

Sandy O

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The office staff was great & patient when I called to set up the appointment and to have a receipt sent to my email after all. Jeremy came, was friendly, I told him what was happening. He looked it over explained what needed to be done, how long it would take and the cost. He got started when I said ok. The job was done exactly like he said right then, no waiting. I don't remember the last time I called for an estimate somewhere got it & the work was done right then. It was great!

Service: Broken Garage Door Spring Repair

Product: Springs

Marlene Cowling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Within a short time after my call, Rob arrived, noted the problem, installed a new opener and gave me instructions. Will certainly use again. thanks

Bob D

Technician: Bob D

Service: Garage Door Opener Install

Product: Garage Door Opener

Edwin Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank you for the great and quick service.Your service tech Daniel did a great job.Precision is now 1# on my list,and will highly recommend your company to everyone.Thank you everyone at Precision.

Service: Garage Door Opener Install

Product: Garage Door Opener

Rev. Robert Hughson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dan did a great job with taking care of our broken garage door. He was professional and made sure I understood all that he did to make the door work again. I would recommend Precision Door Service for any garage door needs.

Service: Garage Door Repair

Product: Springs

charles suhay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Wow! Had door problems on a Thursday night, and the Precision Team was out to my house the next day to evaluate. Eric reviewed the situation and we discussed options with no pressure. I made the decision to replace my old door opener (it was 25 years old, after all!) and he put in a new unit in a little over an hour. No fuss, no muss, just a good job at a reasonable price. Will definitely use them again (if I need to!)

Service: Garage Door Opener Install

Tim Zettel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

add more employers like eric cant write on google no account would like to add to google if you can

Service: Garage Door Opener Repair

Catherine Showalter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eric was great. He explained everything well and did a great job.

Service: Garage Door Opener Install

Product: Garage Door Opener

Steve Brochu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Anthony was outstanding. I am currently retired from being a maintenance supervisor for over 37 years and I can honestly say Anthony is very polite and skillful at his trade. It was a pleasure having him here installing our new garage door and opener. He went above and beyond our expectations and he would be asset to any job given to him. THANK YOU!!!!! Steve & Karen

Service: Install Garage Doors

Product: Garage Doors

Christy Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service, quick response....thanks so much!

Service: Garage Door Repair

Patty Mclean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bob was great. He was on time and even offered to pick me up a coffee. He was fast and efficient and explained everything to me. He also put the book and warranty where I can’t lose it. I love my new garage door opener. ????

Bob D

Technician: Bob D

Service: Garage Door Opener Install

Product: Opener

Walter Garrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

You were personally recommended by one of your prior clients. Your web site was reassuring. Your service rep spoke well and was experienced and did a very good job.

Bob D

Technician: Bob D

Service: Garage Door Repair

Roy Larson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We are very pleased with Precision Door. We called yesterday morning to set up an appointment and you had an opening in the afternoon. Eric, your Service Tech was well informed, explained what we needed, was very friendly and did a great job repairing our garage door and installing a new opener. A great experience and we would recommend Precision Door and Eric without hesitation.

Service: Garage Door Repair

Product: Garage Door Opener

Joe Giaquinto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just received an estimate and Mark was the technician. Needless to say, I will be scheduling an appointment for a new garage door. Mark was awesome and extremely knowledgeable. He was honest and didn't push anything that I didn't need. He's a great representative for Precision Door!! I'll update my review after my installation. I highly recommend Precision Door!!

Service: Install Garage Doors

Product: Garage Doors

TRACY WERTH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service! My garage cables snapped at 7pm and I was able to get an appointment and fully repaired by 9-am the next morning!

Service: Garage Door Repair

Product: Cables

Carl Sterzinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

THE SERVICE PROVIDED BY YOUR TECHNICIAN IS VERY KNOWLEDGEABLE. He done a excellent job. I'm happy with his wodk..Thanh you VERY much ..

Service: Garage Door Repair

Arthur Dube

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very good service

Service: Garage Door Opener Repair

Robert Gwozdek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tech Bob Dreslre took time to explain every option available to me. Job was done in my opinion very professionally and in s timely manner . Thanks for your service Bob!

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Product: Springs

Sara Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My new garage install went perfectly. Travis was great!

Service: Install Garage Doors

Product: Garage Doors

Tammy Lauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I ordered a door an automatic door opener for my garage. They put the door up, forgot the windows, an never put my trim up. They said another company will do the trim. Now they say that Precision does the trim. I am still waiting!! It is July 22nd. I will think twice from now on when it sounds to good to be true.

Response from William Geary Business Owner

Yes Tammy, We took over the aluminum wrapping from the subcontractor we were using because they couldn't keep up. I see the manufacturer also sent your window panel without the windows, even though it was labeled a window panel. These things sometimes happen, especially when dealing with such high volume. We will calling you to schedule the swap out for the correct panel as well as the wrap so it is done on the same day. The panel should be in shortly, so you will be hearing from us soon.

Bob D

Technician: Bob D

Service: Install Garage Doors

Product: Garage Door Opener

Jocelyn Freeze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I choose your company for several reasons that you advertised, professionally trained technicians, fully insured, same day service and that your trucks are fully stocked with parts to complete a job. I was not disappointed, your technician was very friendly and polite and did a great job, I will refer your company to all of my friends, thank you for a great job.

Service: Broken Garage Door Spring Repair

Product: Springs

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127