4.9 1 2 3 4 5 226 Reviews

From Niagara Falls, NY Homeowners

Garage Door Repair in Niagara Falls, NY

Precision Garage Door

Same-day garage door repair in Niagara Falls, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Niagara Falls, NY FREE Service Call With Any Repair Valued at $69

Serving Niagara Falls, NY

Proudly serving the Niagara Falls community with same day service.

Service truck

Local Garage Door Repair in Niagara Falls, NY

Precision Garage Door of Buffalo NY provides same-day garage door repair in Niagara Falls, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Niagara Falls homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Niagara Falls and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 223 most recent customer reviews

Precision Garage Door of Buffalo is viewed very positively across the Niagara Falls area, with customers most often praising fast response, professional technicians, clear explanations, and high-quality repairs and installations. Reviews also consistently highlight friendly service, clean work, and strong communication from the initial call through completion. Many customers mention that the company is easy to work with, knowledgeable, and dependable for both emergency repairs and full door or opener replacements.

What Customers in Your Area Mention Most

Professionalism (85) Reviews frequently describe technicians and office staff as professional, courteous, polite, and well-mannered. Service (77) Reviews consistently praise helpful, friendly, and accommodating customer service from booking through job completion. Speed (74) Customers repeatedly praise fast response times, same-day or next-day service, and quick completion of repairs and installations. Expertise (69) Customers often note that technicians are knowledgeable, skilled, and able to diagnose issues quickly while explaining the work clearly. Workmanship (63) Customers commonly mention excellent repair and installation work, with doors and openers operating smoothly, quietly, and correctly after service. Communication (58) Many reviewers appreciate clear explanations, updates, and follow-through from the office and technicians, including estimates, arrival notices, and next steps. Reliability (41) Customers describe the company as dependable and consistent, with technicians arriving when promised and standing behind their work. Cleanliness (26) Several reviews mention neat installs, tidy work areas, and cleanup after the job is finished. Value (18) Some customers specifically highlight reasonable or fair pricing, good value, and worthwhile options for the work provided.

Recent Reviews from Niagara Falls, NY

Jacqueline Glor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision Doors because I had a coupon in ValPak. I purchased the door because Jeffrey Chism was an A+ in every possible catagory! You are lucky to have him.

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

Joanne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick service

Jon

Technician: Jon

Service: Garage Door Opener Repair

Tim Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 10/24/2026

Great job, very professional

Service: Garage Door Opener Repair

Product: Remotes / Keypad

JOSEPH COSTANZO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

What I appreciate the most is a call a schedule appointment follow up job completed service technician. Very professional, easy peasy. Called installed, repaired done in a matter of an hour to me. That's priceless

Service: Garage Door Opener Repair

Thomas De Paull

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lewiston, NY 10/23/2026

Quick response, good explanation of options, immediate repair. Excellent service.

Jon

Technician: Jon

Service: Garage Door Repair

Rosalie Zuccari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I bought a new Percision Garage Door 6 yeabrs ago so they are the only ones I all when I have a problem.

Jon

Technician: Jon

Service: Garage Door Repair

David Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This morning my garage door would not open due to cables having snapped. I called Precision to have it repaired and was told that a technician would be here between 10 and 2. He was here just after 10 which was great. Bob Dressler was knowledgeable, friendly and quick! He explained everything that needed to be done, had all the parts on the truck and got the job done in less than 90 minutes. The garage door works like brand new now. Great job. Highly recommended!

Bob D

Technician: Bob D

Service: Garage Door Repair

Product: Springs

John B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door stopped working one day before we were closing on the sale of our house. Precision came out same day, fixed the issue in less than an hour, and for an extremely reasonable price. Bob saved us from a major headache!!!

Bob D

Technician: Bob D

Service: Garage Door Repair

Karen Malaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bob did a wonderful job replacing the motor. He did a thorough explanation of how to use the new equipment.

Bob D

Technician: Bob D

Service: Garage Door Opener Repair

Product: Opener

Danisha Mckenzie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My experience were meath today expectation was granted every thing was solve no problem today Matt provided courteous and professionalism Where he was helpful teaching me how to work my garage door and leaves my compound clean

Matt C

Commercial: Matt C

Service: Install Garage Doors

Product: Garage Doors

Debra Slater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank-you for a most professional job, with courteous service and grateful wisdom in explaining and fixing our problem.

Service: Garage Door Repair

Beverly Keefe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everyone was super helpful from booking my appointment to fixing my problem. Very professional, arrived in a timely manner, quickly found the problem and fixed it right away. They have always been great in the past and have continued to be great to this day. Highly recommend!

Service: Garage Door Repair

Product: Opener

Anthony Venute

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Luis did an excellent job.He was knowledgable in the problem set before him, performed the repair in a timely, professional manner, he got to the bottom of the issue right away.I would recommend Luis and Precision anytime!

Service: Garage Door Repair

James Mccullough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 09/03/2026

Not too happy I get home from work to find that your technician drove through my yard I just paid thousands of dollars to get graded and seeded now has tire marks through it and the garage door I spent thousands of dollars getting last year from you guys is now all dented up after going off the track.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Phyllis Travis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Just had my estimate done, Precision door rep. was excellent, patience and informative. a really great guy. Even thought this is just the estimate, waiting to see how the installation goes.

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

John Hilber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision had the best value of quality/cost. Initial consult was extremely helpful as the sales representative had immediate access to a professional designer's opinion on what door choice looked best on our house. Installers were professional, friendly, and did a very clean install. The company is called "Precision" for a reason!

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

Paul Trinkwalder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 04/14/2026

Holy fast service out next day and repaired a loose cable on a large overhead door before it became a problem Patrick Murrett is an excellent tech got the job done in a half hour and checked the other cable and door for any potential problems. Would defiantly recommend Precision Garage doors.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Claire Frantz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jeff was absolutely amazing! Not only was he very courteous but he explained everything to us in great detail as to design, price and quality of the new door. Plus he went over how the appearance of the door would enhance our property.

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

Joann S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 09/26/2025

I purchased a door replacement in November last year. Unfortunately due to the type of opener I have have had multiple issues with it opening and closing. The company has been very responsive to my calls, send a technician out right away, however it just wasn't getting fixed. Matty P came out this week and went right to work. Changing many different things and the door does seem to be working correctly now. Every technician made sure I was satisfied before they left the fixes just didn't seem to last long. Very pleased with customer support and prompt us of service..

Matty P

Installer: Matty P

Service: Garage Door Repair

Product: Garage Doors

Chris Chabriel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Pat came to fix our door which the spring was broken on it & we wound up paying about $7,000 for a new door. The reason for this was we trusted Pat & he fixed our door anyway so we had a working door while the new one was on order. He was a professional, we sat & talked for a good long time about the options & he was a great sales rep as well as a great maintenance guy. We waited about 3 - 4 weeks for the door to come in & the two gentlemen that came were professional & installed the door in about 3 hours. They we're kind & considerate of me & my questions & it was just a good install all the way around. Thanks so much, Chris

Service: Install Garage Doors

Product: Garage Doors

Paul Trinkwalder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 06/03/2025

Have had them install doors at the shop excellent crew prompt on time and keep you informed, When i needed two garage doors for home there was really only one choice job was completed garage was cleaned up garbage removed and doors worked perfectly. Wouldn't have anyone else do my doors. The owner Anthony is accessible if you have any needs or concerns and promptly addresses your needs.

Service: Install Garage Doors

Janet Hardter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sanborn, NY 04/17/2025

Roy arrived on time and was professional and so easy to talk with. He explained all the door options and was able to show me exactly how each door would look on my house. Roy also took the time to fully answer all of my questions. I haven't experienced this level of exceptional customer service and reasonable pricing in a very long time. I highly recommend this company!!!

Service: Install Garage Doors

Product: Garage Doors

John Loss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Today, Mike, came to replace our garage door that was damaged. He called ahead and said he would be here in 30 minutes. This he did. Milke was professional, dedicated, highly competent in his abilities to do what was needed for us, and the work was done efficiently and very satisfactory to us. When finished Mike went through his tips for me to follow up on maintaining this large investment that we made in their high-quality garage doors. Would we call them again foe service regarding their product - without a doubt. John Loss

Mike O

Installer: Mike O

Service: Install Garage Doors

Product: Garage Doors

Geraldine Princess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My niece had your company install her new garage door. She was very pleased with your product and service. That’s why I choose your company. The sales representative(Roy) was very helpful in helping choose the right door. I would definitely refer your company to either friends or family. Again thank you for a great experience.

Service: Install Garage Doors

Product: Garage Doors

Aaron DeLavalle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

great job!!!! very professional

Service: Install Garage Doors

John Aquino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jeffrey Chism was great awesome to work with!!!!!

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

David Carlson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision installed our new garage door and it was an outstanding experience, from our initial service call to final installation. Communication was excellent from the office, keeping us informed of timelines, to our technician, Matthew P., who did a great install job, as well as guiding us with hardware selections and ongoing care. We highly recommend Precision!

Service: Install Garage Doors

Product: Garage Doors

Joann S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 10/08/2024

So far VERY impressed. I called because of cute manager (kid in commercial), and reviews online and glad I did. Jeff was here within a few hours explained my options and costs, searched to see if repair an option first. Need new door so was presented options with prices. Also provided discounts that were available. Was very knowledgeable and friendly, answered all questions. Ordered door while here and gave estimate for installation. Awesome communication from Jeff and company from the moment I called. Great customer service

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

Product: Garage Doors

Paul Trinkwalder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 08/14/2024

Excellent company great service and clean and neat when they finished up. Had multiple doors replaced and openers on all couldn't have chosen a better company.

Service: Install Garage Doors

Product: Garage Door Opener

Richard Molnar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jeff your designer was a very very pleasant guy to work with. He was extremely knowledgeable. He was very courteous. And it was pleasure working with him. We can't wait until our new door arrives.

Jeff C

Door Designer: Jeff C

Service: Install Garage Doors

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
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Tonawanda Area (716) 531-4518
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Ste 4

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