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Read what people are saying
about Precision Garage Door in:

Niagara Falls Area, NY

Precision Garage Door of Buffalo NY
has received 142 reviews, averaging 4.85 Stars:
Review:

By 1:00 PM today I realized coming into my driveway and trying my garage door opener that there was a major problem. The door would only open and few feet and dropped down to the payment. I called Precision at around 1:30 PM and they told me that they would have someone at my house between 2:00 to 6:00. Around 3:00 Barry showed up. Barry was friendly and polite. He looked the situation over and pointed out immediately what the problem was. We discussed the best course of action and Barry went right to work in a professional manner to fit the door situation. It took a good hour and a half, but was extremely well done. Hopefully, I will not have any more garage door problems in the foreseeable future, but if I do, I will definitely be called upon Barry to fix them!
David D'Amato
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I just received an estimate and Mark was the technician. Needless to say, I will be scheduling an appointment for a new garage door. Mark was awesome and extremely knowledgeable. He was honest and didn't push anything that I didn't need. He's a great representative for Precision Door!! I'll update my review after my installation. I highly recommend Precision Door!!
Joe Giaquinto
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.
Arthur Norwood
Service Provided:
Broken Garage Door Spring Repair
Review:

Great service! My garage cables snapped at 7pm and I was able to get an appointment and fully repaired by 9-am the next morning!
TRACY WERTH
Service Provided:
Garage Door Repair
Product:
Cables
Review:

I needed someone to come and look at the garage door opener that was previously installed by Precision and they came out the next day and replaced the unit. Everything is working now and the technician was super nice about it.
Donna Wilson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I called Precision after reading so many satisfied customer reviews, and I can add my name to that list, as well. As our garage door lock would no longer engage and stay locked, Collin tried to repair it, but it wouldn't work, so he tried to replace it, but the new lock didn't cover the holes left in the garage door from the previous one, so he replaced it to cover the holes, and suggested the side lock which solved the problem. I was very happy with his work, and he left everything spotless, and I would definitely recommend him and Precision Door Service.
Liane M
Service Provided:
Garage Door Repair
Review:

good job. However, I was quoted a price over the phone prior to installation and I also printed a coupon from your website for $ 15 off of a installed garage door opener. Your technician upon consult with your office would not honor the coupon. Otherwise satisfied. Therefore I give you 4 stars out of 5.
Tom Robson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very impressed with timely service--Tech. was here within 3hours of call--finished within 1 hour (at 8:00 pm !! )
Larry Gee
Service Provided:
Broken Garage Door Spring Repair
Review:

Pro: Quick service Con: They left my garage squeaking more than it was before the springs were changed. Called back to have them oil/fix it and the service guy shows up wanting to charge us another service fee for something they did! He refused fix it because we said we wouldn’t pay for something the company did. They thought they were being nice when they said we’ll let the service fee go this time but next time you call, we will charge you just to show up. I thought this was shady and horrible customer service; not backing up your work and fixing the problem. *Thanks Precision for making my family cringe every time that garage door goes up and down. TAKE CARE OF YOUR CUSTOMERS AND DON’T WORRY SO MUCH ABOUT THE ALMIGHTY DOLLAR.
Jeff Napier
A Response from: William Geary

We're sorry you were unhappy with the service. We made recommendations on the first visit to replace damaged components that were causing the noise you were complaining about. The fix is replacing the broken part that was making the noise. You declined this now the door is still making noises.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Buffalo Doors came out the same day, Mario was extremely professional and informative. He completed the work and gave me recommendations for the future, very satisfied.
Matthew Grainge
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I wish to compliment you on your wonderful repairmen. They were so courteous and professional. They explained just what the problem was and repaired it in a hurry. Also was so pleased with how fast you responded to repair it. I would recommend you to anyone needing help with their garage door. Thanks again.
Jean Roth
Service Provided:
Garage Door Repair
Product:
Cables
Review:

I chose Percision from a recent commercial I saw on TV. I called today to make an appointment at 9:30Am. I set the appointment from 10AM to 2pm. Bob was at my house by 11AM. I was advised what the problem was and Bob explained why I was having the problem. He went through all of my options by piece and offered a rebuild. The rebuild made the most sense because it inncluded everything I need plus came with a warranty. Rob completed the job was very professional, freindly and polite.
Tom Waters
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We had a power outage and I was not able to reset the door. Mario, who had previously serviced our doors, came reset the door, Mario, as I directed him to, checked our present doors - over 30 years in service - and then gave us a number of alternative choice on replacing the doors et alia. We selected our choice and will have new doors et alia within a month. Five star service!
Charles f Begley
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Excellent service. Technician, Collin was very nice and knowledgeable.
Derek Caldwell
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Same day service was appreciated. Its refreshing to see a company stand behind its product 12 years later. Thanks!
Mark Stone
Service Provided:
Garage Door Repair
Product:
Springs
Review:

After being trapped at home with my 3 little ones thanks to a broken garage door... Colin came and got me the hell out! Ended up purchasing a new door! Excellent customer service, competent, military friendly, you could not ask for more!
Chris Crigger
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

5 stars absolutely I was very pleased and would recommend this company. Colin did a great job and completed it very professionally.
Kathy Bartoszewski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technicians were very knowledgeable and friendly. I highly recommend.
Christopher Golinski
Service Provided:
Garage Door Repair
Product:
Springs
Review:

THE SERVICE PROVIDED BY YOUR TECHNICIAN IS VERY KNOWLEDGEABLE. He done a excellent job. I'm happy with his wodk..Thanh you VERY much ..
Carl Sterzinger
Service Provided:
Garage Door Repair
Review:

Very professional and same day service. I would call them for other services as the need arises.
P. Kucharski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ryan did a first class job very neat and professional would not use anyone else. Work area was spotless when he finished and went above and beyond would highly recommend Precision to any one in need of garage door replacement or repairs.
Paul Trinkwalder
Service Provided:
Install Garage Doors
Review:

Very good service
Arthur Dube
Service Provided:
Garage Door Opener Repair
Review:

The information was on the existing overhead door you were the source. I called for service in July and in replacing the opener to newer version with digital keypad I also asked for a new door gasket to keep snow out. This last did not get completed. I called to follow up before snow started and it was resolved. Thanks
Sherry Miller
Service Provided:
Garage Door Repair
Review:

Saw an add to waive service fee so I called. I don’t know if they are the cheapest but they had evening hours, came when the said, explained what they were going to do and my options. Very professional and cleaned up.
Garfield Wright
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job by Mario. Needed repair to get garage door closed. Arrived less than an hour after I called for service. Explained problems, gave options performed service in timely manner.
John Jones
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I had the lowest service package done on my garage door yesterday at a cost of 618.00. I told the tech I saw an add on tv for a new door installed for 999.00 and he asked me who the company was, I didn’t remember who it was until I saw the commercial just now it was Precision Door! He told me for 999.00 it was a junky pan door. Is this what your company sells? I thought the service was very expensive, and I know the motor will be the next thing to go!
Jeanne Jeras
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I would definitely the performance a 5 star rating. Michael Holbok was the technician who installed a new garage door opener. He was great and knew what he was doing. When I called with the problem he was here within an hour and was neat and efficient. I would highly recommend your company to my family and friends.
Paula & Edward Mash
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Purchased a new garage door from Precision and had it installed by Joe C. Joe did a great job removing my old door and installing the new one. He was friendly, knowledgeable, and answered all of my questions. Can't overstate how satisfied I am with the quality of his work and professionalism. Will recommend Precision to friends and family.
Bruce Baer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tech Bob Dreslre took time to explain every option available to me. Job was done in my opinion very professionally and in s timely manner . Thanks for your service Bob!
Robert Gwozdek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Bob was very knowledgeable and replaced my springs and cables quickly. He discussed future preventive maintenance and was friendly and courteous. The speed of service exceeded my expectation and I highly recommend Precision Door Company.
Matt L.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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