Review:

I called Precision after reading so many satisfied customer reviews, and I can add my name to that list, as well. As our garage door lock would no longer engage and stay locked, Collin tried to repair it, but it wouldn't work, so he tried to replace it, but the new lock didn't cover the holes left in the garage door from the previous one, so he replaced it to cover the holes, and suggested the side lock which solved the problem. I was very happy with his work, and he left everything spotless, and I would definitely recommend him and Precision Door Service.

Review:

good job. However, I was quoted a price over the phone prior to installation and I also printed a coupon from your website for $ 15 off of a installed garage door opener. Your technician upon consult with your office would not honor the coupon. Otherwise satisfied. Therefore I give you 4 stars out of 5.

Review:

Very impressed with timely service--Tech. was here within 3hours of call--finished within 1 hour (at 8:00 pm !! )

Review:

Pro: Quick service Con: They left my garage squeaking more than it was before the springs were changed. Called back to have them oil/fix it and the service guy shows up wanting to charge us another service fee for something they did! He refused fix it because we said we wouldn’t pay for something the company did. They thought they were being nice when they said we’ll let the service fee go this time but next time you call, we will charge you just to show up. I thought this was shady and horrible customer service; not backing up your work and fixing the problem. *Thanks Precision for making my family cringe every time that garage door goes up and down. TAKE CARE OF YOUR CUSTOMERS AND DON’T WORRY SO MUCH ABOUT THE ALMIGHTY DOLLAR.

We're sorry you were unhappy with the service. We made recommendations on the first visit to replace damaged components that were causing the noise you were complaining about. The fix is replacing the broken part that was making the noise. You declined this now the door is still making noises.

Review:

Buffalo Doors came out the same day, Mario was extremely professional and informative. He completed the work and gave me recommendations for the future, very satisfied.

Review:

I wish to compliment you on your wonderful repairmen. They were so courteous and professional. They explained just what the problem was and repaired it in a hurry. Also was so pleased with how fast you responded to repair it. I would recommend you to anyone needing help with their garage door. Thanks again.

Review:

I chose Percision from a recent commercial I saw on TV. I called today to make an appointment at 9:30Am. I set the appointment from 10AM to 2pm. Bob was at my house by 11AM. I was advised what the problem was and Bob explained why I was having the problem. He went through all of my options by piece and offered a rebuild. The rebuild made the most sense because it inncluded everything I need plus came with a warranty. Rob completed the job was very professional, freindly and polite.

Review:

We had a power outage and I was not able to reset the door. Mario, who had previously serviced our doors, came reset the door, Mario, as I directed him to, checked our present doors - over 30 years in service - and then gave us a number of alternative choice on replacing the doors et alia. We selected our choice and will have new doors et alia within a month. Five star service!

Review:

Excellent service. Technician, Collin was very nice and knowledgeable.

Review:

Same day service was appreciated. Its refreshing to see a company stand behind its product 12 years later. Thanks!

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After being trapped at home with my 3 little ones thanks to a broken garage door... Colin came and got me the hell out! Ended up purchasing a new door! Excellent customer service, competent, military friendly, you could not ask for more!

Review:

5 stars absolutely I was very pleased and would recommend this company. Colin did a great job and completed it very professionally.

Review:

Technicians were very knowledgeable and friendly. I highly recommend.

Review:

THE SERVICE PROVIDED BY YOUR TECHNICIAN IS VERY KNOWLEDGEABLE. He done a excellent job. I'm happy with his wodk..Thanh you VERY much ..

Review:

Very professional and same day service. I would call them for other services as the need arises.

Review:

Ryan did a first class job very neat and professional would not use anyone else. Work area was spotless when he finished and went above and beyond would highly recommend Precision to any one in need of garage door replacement or repairs.

Review:

Very good service

Review:

The information was on the existing overhead door you were the source. I called for service in July and in replacing the opener to newer version with digital keypad I also asked for a new door gasket to keep snow out. This last did not get completed. I called to follow up before snow started and it was resolved. Thanks

Review:

Saw an add to waive service fee so I called. I don’t know if they are the cheapest but they had evening hours, came when the said, explained what they were going to do and my options. Very professional and cleaned up.

Review:

Great job by Mario. Needed repair to get garage door closed. Arrived less than an hour after I called for service. Explained problems, gave options performed service in timely manner.

Review:

I had the lowest service package done on my garage door yesterday at a cost of 618.00. I told the tech I saw an add on tv for a new door installed for 999.00 and he asked me who the company was, I didn’t remember who it was until I saw the commercial just now it was Precision Door! He told me for 999.00 it was a junky pan door. Is this what your company sells? I thought the service was very expensive, and I know the motor will be the next thing to go!

Review:

I would definitely the performance a 5 star rating. Michael Holbok was the technician who installed a new garage door opener. He was great and knew what he was doing. When I called with the problem he was here within an hour and was neat and efficient. I would highly recommend your company to my family and friends.

Review:

Purchased a new garage door from Precision and had it installed by Joe C. Joe did a great job removing my old door and installing the new one. He was friendly, knowledgeable, and answered all of my questions. Can't overstate how satisfied I am with the quality of his work and professionalism. Will recommend Precision to friends and family.

Review:

Tech Bob Dreslre took time to explain every option available to me. Job was done in my opinion very professionally and in s timely manner . Thanks for your service Bob!

Review:

Bob was very knowledgeable and replaced my springs and cables quickly. He discussed future preventive maintenance and was friendly and courteous. The speed of service exceeded my expectation and I highly recommend Precision Door Company.

Review:

Marc was extremely friendly and helpful in making my decision to repair or replace my door. He was courteous and thoughtful in our interactions.

Review:

My new garage install went perfectly. Travis was great!

Review:

Had two garage doors replaced, very happy with overall experience with Precision. Excellent service and garage door installer took his time and made sure everything was to my liking. Would recommend Precision to everyone.

Review:

Just finished purchasing a new garage door from Precision Door of Buffalo. The door was professionally installed by their technician and all aspects of the installation were precisely completed. I’ll highly recommend Precision Door to all of our friends and neighbors .

Review:

I ordered a door an automatic door opener for my garage. They put the door up, forgot the windows, an never put my trim up. They said another company will do the trim. Now they say that Precision does the trim. I am still waiting!! It is July 22nd. I will think twice from now on when it sounds to good to be true.

Yes Tammy, We took over the aluminum wrapping from the subcontractor we were using because they couldn't keep up. I see the manufacturer also sent your window panel without the windows, even though it was labeled a window panel. These things sometimes happen, especially when dealing with such high volume. We will calling you to schedule the swap out for the correct panel as well as the wrap so it is done on the same day. The panel should be in shortly, so you will be hearing from us soon.