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about Precision Garage Door in:
Orchard Park, NY
Precision Garage Door of Buffalo NYhas received 44 reviews, averaging 4.84 Stars:
Orchard Park, NY
Orchard Park, NY
My experience with Precision Doors failed in comparison to any of the other three estimates I received. First did not show me what would be done, just took down information on his laptop. All others went through work to be done. When I asked the price he told me it would be 1700.00 and with the 200.00 valuepak coupon would bring it down to 1500.00. I asked if I paid cash would it lower the cost. Said they accept check or money order. I then inquired about using my Visa card, he said if I did there would be an additional 3.00% added. All others accepted credit card with no additional fee. The invoice I received started with a 1775.00 price and balance of 1632.91. He took off the 200.00, but added a 53.25 electronic processing fee. Not sure what that even is and never mentioned in speaking with technician Pat. All other company estimates were lower and exactly as discussed with no other fees. My neighbor was with me so there was no mistaking the 1500.00 total estimate is what I was told.
- Patti
Hi Patti, I'm so sorry you weren't happy with your experience with Pat. It sounds like there was a lot of confusion. All of our estimates include a processing fee for credit card or financed invoices. This is removed should you pay with cash or check. That would bring the total to the $1500. We also have a price match guarantee. We will be any written estimate by 5% should you find a similar product for the a lower price.
Orchard Park, NY
Precision Door did an amazing job. My door looks great and the technician (matt) was very helpful. My only suggestion is to make call in process easier. Phone service can be frustrating.
- Chris Heinold
Orchard Park, NY
Picked out a new garage door for my house. It is going to look great when installed
- Robert Kostek
Orchard Park, NY
U folks were extremely higher than the other computers. I think you are taking advantage of seniors. If u were close I may have called u.
- Ray Paolini
Orchard Park, NY
Mike was a professional and efficient installer. I was very pleased with the experience.
- Cari Hegyi
Orchard Park, NY
Mike Okonzak was excellent. He arrived when he said he would. He had to replace our two car garage door. Before he began, Mike explained everything he was going to do. When he finished, he showed me what he did. He explained to me how to care for the garage door and the track as well as the importance of using silicone spray as opposed to WD-40. We’re extremely happy with Mike’s high quality workmanship and the high quality materials that Precision offers. Unfortunately, we previously had work done several times by their competitor. Seeing the difference between the two regarding the workmanship and the materials is like “night and day.”
- Cathy Dunlop
Orchard Park, NY
I was and am very pleased with Precision Door Service. The service rep was prompt, courteous and most importantly HONEST in assessing my door issue. Honesty and courtesy are critical these days. I trust Precision Door Service completely. I've referred a neighbor recently and she was totally pleased. She had an emergency situation and Precision was out to help her the next morning. Now that's service!!!
- Bernadette Smith
Product:
Orchard Park, NY
We recently bought a new garage door and had it installed today by Travis. Overall everyone we have dealt with has been super polite and knowledgeable! However Travis was possibly the best home service visit we have ever had. He was prompt, professional, friendly and his work was above my expectations! Honestly blown away by how great The entire experience was. Thanks, Ryan
- Kyle Wiley
Orchard Park, NY
Boris is very easy to talk to. Very professional, knowledgeable & answered all my questions to my satisfaction. I hope you have more people like him in your company. I rate him a 10, honestly.
- Lita Freeman
Orchard Park, NY
At this point we are at the estimate stage , and your technician was a big help and very professional answers to our questions. We are planning the next step and will definitely be in touch to begin the order process. Thanks to Dan for helping us formalize our plan. dr nick Rodo FBO DRNR PROPERTIES LLC
- Nicholas Rodo
Orchard Park, NY
We love our new door. Great, friendly, knowledgeable, reps and installers. Thank you!
- Amy Garrett
Product:
Orchard Park, NY
Jeremy provided polite, professional and efficient service. My garage door was fixed and improved in under two hours. I would definitely recommend this company to others.
- Jane Kustreba
Product:
Orchard Park, NY
I am a repeat customer of Precision Garage Door Service . The Serviceman Daniel Sayre was excellent explaining what was wrong with my existing garage door opener and what options I had. I choose to replace my unit with what Daniel recommended a PDS 800 DC OPENER W/2 REMOTES AND KEYPAD. The opener he recommended runs so quite you can't hear it. Great Job Again!!!!
- Rick Calipari
Product:
Orchard Park, NY
Fast and efficient service.
- Geraldine Kelly
Orchard Park, NY
We called for an appointment to have a garage door replaced on May 5th and we were scheduled for May 6th. Anthony G. was here today and he has professional and courteous. We ordered the door without getting a comparison quote from another company, we were that impressed. We are looking forward to the same professionalism with the installation.
- Damian Redlinski
Orchard Park, NY
We had same day service on a holiday. Our serviceman called ahead of time and asked if he could come early which was appreciated. Our serviceman was personable and knowledgeable and explained everything well. It was definitely a 5 star experience. I would highly recommend Precision based on this experience.
- Glenn Shaikun (comments by wife, Pam Patterson)
Product:
Orchard Park, NY
The only place to call to service your garage door. Thustworthy and qualified repairmen. Thanks for speedy response !!!
- Dale Pyne
Orchard Park, NY
I had a problem that was caused by just bumping the sensor slightly. The company was terrific in taking care of the problem. Thanks, Bill
- Ken Meier
Orchard Park, NY
This is the second time we’ve used Precision Door Service and we had Mike both times! Mike’s work is outstanding. I highly recommend this company and Mike in particular!
- Doug O'shei
Orchard Park, NY
On a Saturday afternoon, the spring on my garage door broke. I called Precision Garage Door and a service technician was at our house within 2 hours, and it wasn't even an emergency call for service. Rob from Precision did a complete inspection of the door and explained what should be replaced, and the cost of repairs. We opted to go with a rebuild package, which carried a 7 year warranty on parts and labor. Rob did a great job with the repairs, showed us some damaged parts that would have failed had they not been replaced, and was very thorough. Rob represents your company extremely well, and is a great asset to Precision Garage Door. I definitely would highly recommend Precision Garage Door.
- Bill L
Orchard Park, NY
Travis came today and installed our garage door. He was amazing. He did an awesome job. Very neat and professional. He is polite, friendly and pleasant. I am very happy with the door, Travis and precision door all together. I would recommend them to anybody. Thank you Travis and Precision door.
- Ray Bove
Orchard Park, NY
Ryan did an exceptional and quick job! Very pleased with the outcome!
- Bridget Grady
Orchard Park, NY
Prompt, courteous service
- Diane Balodis
Orchard Park, NY
Wonderful, prompt service. Friendly technician. Highly recommend Rob and Precision
- Tim Jones
Orchard Park, NY
Excellent service and delivery within anticipated time.
- Diane Balodis
Orchard Park, NY
I would highly recommend this company. They came out within a couple of hours of my call to them. Patrick Murrett was the technician that came out to my home to fix my garage door. He fully explained what was wrong and what my options were. He was very professional and courteous.
- Carrie Basista
Orchard Park, NY
Excellent customer service. Quick and thorough repair. Very considerate and qualified employee. Thanks to Amanda to for setting up "fix" so quickly too.
- Kathy Pokigo
Orchard Park, NY
Prompt and efficient service as always. Technician was very friendly.
- Peter Riznyk
Product:
Orchard Park, NY
5 star rating. Great tech. Knowledgeable and fair friendly. Knew his craft. Well done!!
- Jim Sabio
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I had a new garage door installed and was very impressed with the sales, installer and complete line of employees associated with this company. Everything was handled efficiently and at all time went the extra mile to make this experience easy for me. Mike was patient with explaining how to operate the openers and checking to make sure that I was completely satisfied. I would recommend him highly.
- Anne Karam