Garage Door Repair in Niagara Falls, NY - Page 7

Jim O'Hara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am extremely pleased with my first experience with Precision Door. They were prompt and arrived when they said that they would be there. The Technician, Pat M., that repaired the broken spring on my garage door was very courteous and professional. He thoroughly explained the options that I had for the repair and answered all of my questions. The repair was completed in a timely manner. It was a very positive experience because of my dealing with Pat and how he represented Precision Door. I would highly recommend Precision Door to all of my family and friends. I will definitely use Precision Door for any future repairs that I might need. Great job Pat!

Laurie & dana Tipton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were happy with the installation and the quietness of our new door. Since we only had it a couple of days, it is hard to comment on it other than it looks great and functions fine. We were disappointed that my husbands Chevy Silverado couldn't be programmed into the new garage door opener.

James Marchese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was was very pleased with the professional service I received from your service man and the system seems to working great. I will recommend your company to our HOA for future problems and check-ups. Thanks you. Jim Marchese

Thomas O'Brien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike, the technician, arrived at the time he told me he would and promptly evaluated the situation. He recommended the best course of repairing the springs on both of my garage doors. He was very knowledgeable, professional and conscientious. After he completed the work he cleaned the whole area and explained how the new springs worked, their benefits and the warranty that covered them. I was very impressed with his service and would highly recommend him to others for all types of garage door repair. A Job Well Done!

Dan Cirivello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our techs were Mark c and the other guy wasn't pictured. They were great guys. Funny as hell and knew their stuff. They did full new install of everything and I'd rate them a 6.. Thank you for great service from the presentation (Robert) and the installation.. Dan c......

Ellen Strassburg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You do very nice and neat work. Your employee,s are well trained and very polite. They work hard and they get the job done .Great job. 5 star job. My new garage door and opener are the best. they look wonderful and the opener /with remote are nice and quite. WELL DONE .

CHARLES HYLAND

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your rep. was very cordial and his work was exceptional. I could not have asked for better service. Thank you! 5 STARS

Kathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a new garage door installed. The service was excellent, and the door looks great! In addition, the price was comparable to other companies; however the customer service sold us on this company.

Lily Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very pleased with the service i received. theywere professional, curteous, and efficient. everything was explained to me and door looks great! i cant wait to have my opener installed by them as well! thk u very much precision

Leslie Sweeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, dependable, knowledgable service. Very impressed that repair could be performed at the time of estimate. Awsome technician and gave great service. Would recommend and refer to anyone in need of garage door service.

Catherine Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Employees exceptionally polite excellent service

Catherine Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Employees exceptionally polite excellent service

Mark LaPort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

on time and professional.......nice guy

Michael Rizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed new cables and my torsion springs rewound. Precision's same day service was super convenient. The technician arrived on time and was friendly, courteous and did a great job. I would give a 4-star rating based on that alone. However, my 1-star rating is because of the ridiculous cost of my repair Precision charged for the two new cables! That is OUTRAGEOUS considering you can buy a pair of cables yourself for a FRACTION of that cost.

Chris Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We started out simply needing new remotes for our garage door opener. On Monday evening, Robert P came out. When we called in initially, we advised we need 2 remotes, and that the light in our unit was malfunctioning. When Robert came out, the remotes on his truck were not working with our unit. In the end, he left us with one unit and the light issue persisted and was not diagnosed. We were charged for the service call and one remote. We did not feel satisfied, and called Precision back. Within less than an hour later, I received a callback from Bill, in which he profusely apologized for the fact that we did not receive enough remotes, and that our light issue was not resolved. Bill said that he would come out himself to diagnose our door and deliver and program a second remote Friday evening. On Friday evening, I was running late coming home to meet Bill. He was so calm and understanding, and patiently waited for me and got started on our work while he waited. When I arrived, Bill clearly, concisely, and knowledgably explained possible issues with our unit. He also gave me (at no charge) the second remote. I was so impressed with Bill's personality, knowledge, and expertise. Bill made up more than amply for the previous visit. I told Bill that his handling of the situation would ensure that we came to Precision when it came time for a new unit. Later that evening, my wife and I decided to "take the plunge" and buy a new unit. We contacted Bill back directly, and advised him of the decision. Despite the fact that he was busy and attending to personal business, Bill STILL took the time to field each and every one of my questions, explain every detail, and help us select the best unit for our needs. The following day, Sunday, Mike arrived to complete our installation. Mike was also very knowledgeable about all of the different units available, and helped my wife and I make the most educated decision on our purchase. Mike then inspected our door, and discovered that our spring and door rollers were in poor condition. It was a cold, windy Sunday and the football game was on, but Mike didn't care, rather, he took the time to completely replace everything for us, and properly and accurately install our new opener unit for us. Mike knew exactly what he was doing, and was comforting to speak with, and confident. The new door and parts are SILENT, and work wonderfully! Our new unit, the Lift Master, is top of the line and spectacular! We are beyond thrilled with the new unit, and remotes. In summary, Bill and Mike bent over backwards and went above and beyond to ensure that we were happy. They came out in adverse weather, dark, dreary conditions, but made our experience with Precision the best it could be. They have earned lifetime customers, and we are more than happy to spread the word about the A+++ experience we enjoyed with Precision! Thank you Anthony and Crew for everything! Happy customers from 2015 - ????, Chris and Lisa Wilson

joe iozzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael is a great technician. I have used him in the past and is very professional and dedicated. I had an on going issue with a door opener and they replaced it with no issues. Anthony understands that the customer MUST be happy and treated with respect and this is how he seems to be running Precision Doors.

Linda Schilk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service. Patrick was efficient, answered my questions, and put things right quickly. Many thanks

Fredrick George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was prompt, courteous, and very professional in his manner and his explanation of what repairs were done. Would definitely call Precision for future business.

Andrea Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick did a great job. He explained everything that should be done and how much it would cost. He was careful to make sure I understood it. After the work was finished he showed the door operating much better.

Laura Wirth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out same day. Technician did a great job. Explained everything well. Friendly, fast service.

Lori & kevin Carrero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The best period! I have classic cars they worked around the weather made it so easy. I had to reschedule more than once super fast response to emails or calls. Very neat and clean install. You would not even know they were even there. Very knowledgeable crew. I would use this company again and I will with out question refer them to everyone. Love my door. Price was great quality outstanding! Thanks very much you have an excellent crew.

Eric Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan and helper showed up within the appointed time frame and began to bring the new door and hardware into the garage immediately. They neatly removed the existing wooden overhead door and tracks and began installing the new steel door. They worked without stopping for three hours to complete the installation, connect the existing Genie door opener, checking operation and make the necessary adjustments to door and opener so that they worked flawlessly together. On completion of the testing phase they cleaned up the work-site including cleaning the new door of all hand prints with spray detergent. I am very happy with the installation and their professionalism. I saw the A rating on Angie's List and am not disappointed with the quality and care. Also, Mr. Paruta keeps in contact through email at every stage of the purchase and installation including links to YouTube related to understanding garage door break in techniques used by criminals. Very valuable to know about. I took the hint and modified the release lever on my garage door opener to keep thieves out.

Fran Walgate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so pleased with the service I received from Precision. My garage door broke late in the evening on a very cold night. The technician arrived around 8:30 pm and was here until almost midnight. He did a great job and was able to fix my door so I could get my vehicle out for work in the am. In addition he was so professional and pleasant to deal with. I would highly recommend them!!!

Spencer Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was very Professional.

Jim Fipzsimmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a pleasure working with Mike and he replaced our door opener and answered all my questions and now our garage door opens and closes as it should. Thanks!

Richard Buchman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My name is Rich. Buchman. I had a new door opener installed in April of this year 2013. It worked great all summer! When the weather changed a few weeks ago the unit would lose the freakwency and the opener would not open the door. I called Precision door and they came and stood by me until they found the problem. I would personally like to thank Bill, one of their technician for taking the time to find and correct the problem! I highly recommend precision door because i know personally they stand behind their service and products,thank you! Precision door is a first class business!!

David Esquivel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door this morning at 8am. I was given an estimated time of arrival between 8 and noon. Their Technician Bill G. arrived before 11 and had my new garage door springs on and the door ready to go by noon. I couldn't have asked for better timing since I had things to do in the early afternoon. Bill G left me with time to spare and his professional work and advice wins my referral. Thanks

CHRIS DIEZ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, quality and great looking doors - Thanks,

Bonnie Larson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage doors needed service, Precision showed up on time - even a bit early - and actually took the time to troubleshoot the problem with my door. The technician even called the manufacturer directly, who said they no longer supported that particular model opener. He also pointed out some very valid reasons why I may want to consider a new motor and door all together. He explained it to me in simple, clear language and showed me evidence that I could understand the reason for his recommendation. I had to agree, but because I have two doors and wanting to match colors, and not wanting to run into the same problem somewhere down the line, I elected to purchase two new doors and openers. They arrived, the installer called me when he was expected to be on location and when I came home from work that day, two absolutely beautiful garage doors were installed. When I pressed the operations buttons, I couldn't believe how "whisper quiet" the motors were. My goodness, if I was sleeping, these doors wouldn't wake me up! The color is beautiful and the installer was VERY considerate of my garage. There was no mess left behind. I am very happy with the appearance, operation and installation of these garage doors. Precision Overhead Doors delivered the exact service they said they would, and they did it when they said they would. They were professional, and considerate. I would HIGHLY recommend them (and in fact did to my neighbor) to anyone looking for garage door service.

CHRIS DIEZ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, nice looking doors - would definitely refer to a friend