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about Precision Garage Door in:
Niagara Falls Area, NY
Precision Garage Door of Buffalo NYhas received 200 reviews, averaging 4.89 Stars:
Niagara Falls, NY
Niagara Falls, NY
Great job! Same day service. Very professional.
- Marcus Tantillo
Product:
Lewiston, NY
I had a cable break and a hung door as a result. Bob suggested a total rebuild of the 35 year old wood garage door. After some detailed discussion I agreed it made sense. Happy I did. Bob did great job explaining and performing the work. He is an asset to the company
- Jerald Gambino
Lewiston, NY
The technician that repaired my mother-in laws door was great. I thought we would have to replace at least two panels be he was able to save it. However he was not able to repair the damage she did to the car. She may not be driving much longer as she has hit the house and every side of her two year old car.
- William John
Product:
Niagara Falls, NY
I am extremely pleased with my first experience with Precision Door. They were prompt and arrived when they said that they would be there. The Technician, Pat M., that repaired the broken spring on my garage door was very courteous and professional. He thoroughly explained the options that I had for the repair and answered all of my questions. The repair was completed in a timely manner. It was a very positive experience because of my dealing with Pat and how he represented Precision Door. I would highly recommend Precision Door to all of my family and friends. I will definitely use Precision Door for any future repairs that I might need. Great job Pat!
- Jim O'Hara
Youngstown, NY
We were happy with the installation and the quietness of our new door. Since we only had it a couple of days, it is hard to comment on it other than it looks great and functions fine. We were disappointed that my husbands Chevy Silverado couldn't be programmed into the new garage door opener.
- Laurie & dana Tipton
Product:
Grand Island, NY
I was was very pleased with the professional service I received from your service man and the system seems to working great. I will recommend your company to our HOA for future problems and check-ups. Thanks you. Jim Marchese
- James Marchese
Product:
Technician: Bob D
Youngstown, NY
Mike, the technician, arrived at the time he told me he would and promptly evaluated the situation. He recommended the best course of repairing the springs on both of my garage doors. He was very knowledgeable, professional and conscientious. After he completed the work he cleaned the whole area and explained how the new springs worked, their benefits and the warranty that covered them. I was very impressed with his service and would highly recommend him to others for all types of garage door repair. A Job Well Done!
- Thomas O'Brien
Product:
Lockport, NY
Our techs were Mark c and the other guy wasn't pictured. They were great guys. Funny as hell and knew their stuff. They did full new install of everything and I'd rate them a 6.. Thank you for great service from the presentation (Robert) and the installation.. Dan c......
- Dan Cirivello
Product:
Lewiston, NY
You do very nice and neat work. Your employee,s are well trained and very polite. They work hard and they get the job done .Great job. 5 star job. My new garage door and opener are the best. they look wonderful and the opener /with remote are nice and quite. WELL DONE .
- Ellen Strassburg
Product:
Wheatfield, NY
Your rep. was very cordial and his work was exceptional. I could not have asked for better service. Thank you! 5 STARS
- CHARLES HYLAND
Niagara Falls, NY
We had a new garage door installed. The service was excellent, and the door looks great! In addition, the price was comparable to other companies; however the customer service sold us on this company.
- Kathy
Product:
Niagara Falls, NY
very pleased with the service i received. theywere professional, curteous, and efficient. everything was explained to me and door looks great! i cant wait to have my opener installed by them as well! thk u very much precision
- Lily Watson
Product:
Niagara Falls, NY
Prompt, dependable, knowledgable service. Very impressed that repair could be performed at the time of estimate. Awsome technician and gave great service. Would recommend and refer to anyone in need of garage door service.
- Leslie Sweeney
Niagara Falls, NY
Employees exceptionally polite excellent service
- Catherine Dixon
Product:
Niagara Falls, NY
Employees exceptionally polite excellent service
- Catherine Dixon
Product:
Lockport, NY
on time and professional.......nice guy
- Mark LaPort
Product:
Grand Island, NY
I needed new cables and my torsion springs rewound. Precision's same day service was super convenient. The technician arrived on time and was friendly, courteous and did a great job. I would give a 4-star rating based on that alone. However, my 1-star rating is because of the ridiculous cost of my repair Precision charged for the two new cables! That is OUTRAGEOUS considering you can buy a pair of cables yourself for a FRACTION of that cost.
- Michael Rizzo
Mike, I am sorry you weren't happy with the price of the cables. The price we charged was $149. If you would like to discuss the price further, feel free to call us.
Product:
Niagara Falls, NY
We started out simply needing new remotes for our garage door opener. On Monday evening, Robert P came out. When we called in initially, we advised we need 2 remotes, and that the light in our unit was malfunctioning. When Robert came out, the remotes on his truck were not working with our unit. In the end, he left us with one unit and the light issue persisted and was not diagnosed. We were charged for the service call and one remote. We did not feel satisfied, and called Precision back. Within less than an hour later, I received a callback from Bill, in which he profusely apologized for the fact that we did not receive enough remotes, and that our light issue was not resolved. Bill said that he would come out himself to diagnose our door and deliver and program a second remote Friday evening. On Friday evening, I was running late coming home to meet Bill. He was so calm and understanding, and patiently waited for me and got started on our work while he waited. When I arrived, Bill clearly, concisely, and knowledgably explained possible issues with our unit. He also gave me (at no charge) the second remote. I was so impressed with Bill's personality, knowledge, and expertise. Bill made up more than amply for the previous visit. I told Bill that his handling of the situation would ensure that we came to Precision when it came time for a new unit. Later that evening, my wife and I decided to "take the plunge" and buy a new unit. We contacted Bill back directly, and advised him of the decision. Despite the fact that he was busy and attending to personal business, Bill STILL took the time to field each and every one of my questions, explain every detail, and help us select the best unit for our needs. The following day, Sunday, Mike arrived to complete our installation. Mike was also very knowledgeable about all of the different units available, and helped my wife and I make the most educated decision on our purchase. Mike then inspected our door, and discovered that our spring and door rollers were in poor condition. It was a cold, windy Sunday and the football game was on, but Mike didn't care, rather, he took the time to completely replace everything for us, and properly and accurately install our new opener unit for us. Mike knew exactly what he was doing, and was comforting to speak with, and confident. The new door and parts are SILENT, and work wonderfully! Our new unit, the Lift Master, is top of the line and spectacular! We are beyond thrilled with the new unit, and remotes. In summary, Bill and Mike bent over backwards and went above and beyond to ensure that we were happy. They came out in adverse weather, dark, dreary conditions, but made our experience with Precision the best it could be. They have earned lifetime customers, and we are more than happy to spread the word about the A+++ experience we enjoyed with Precision! Thank you Anthony and Crew for everything! Happy customers from 2015 - ????, Chris and Lisa Wilson
- Chris Wilson
Product:
Lewiston, NY
Michael is a great technician. I have used him in the past and is very professional and dedicated. I had an on going issue with a door opener and they replaced it with no issues. Anthony understands that the customer MUST be happy and treated with respect and this is how he seems to be running Precision Doors.
- joe iozzo
Product:
Lewiston, NY
Fast service. Patrick was efficient, answered my questions, and put things right quickly. Many thanks
- Linda Schilk
Grand Island, NY
The technician was prompt, courteous, and very professional in his manner and his explanation of what repairs were done. Would definitely call Precision for future business.
- Fredrick George
Sanborn, NY
Patrick did a great job. He explained everything that should be done and how much it would cost. He was careful to make sure I understood it. After the work was finished he showed the door operating much better.
- Andrea Morgan
Lockport, NY
Came out same day. Technician did a great job. Explained everything well. Friendly, fast service.
- Laura Wirth
Product:
Lockport, NY
The best period! I have classic cars they worked around the weather made it so easy. I had to reschedule more than once super fast response to emails or calls. Very neat and clean install. You would not even know they were even there. Very knowledgeable crew. I would use this company again and I will with out question refer them to everyone. Love my door. Price was great quality outstanding! Thanks very much you have an excellent crew.
- Lori & kevin Carrero
Kevin, it was a pleasure doing business with you. Thank you for the kind review. We appreciate your business. Anthony
Product:
Niagara Falls, NY
Ryan and helper showed up within the appointed time frame and began to bring the new door and hardware into the garage immediately. They neatly removed the existing wooden overhead door and tracks and began installing the new steel door. They worked without stopping for three hours to complete the installation, connect the existing Genie door opener, checking operation and make the necessary adjustments to door and opener so that they worked flawlessly together. On completion of the testing phase they cleaned up the work-site including cleaning the new door of all hand prints with spray detergent. I am very happy with the installation and their professionalism. I saw the A rating on Angie's List and am not disappointed with the quality and care. Also, Mr. Paruta keeps in contact through email at every stage of the purchase and installation including links to YouTube related to understanding garage door break in techniques used by criminals. Very valuable to know about. I took the hint and modified the release lever on my garage door opener to keep thieves out.
- Eric Miller
Product:
Grand Island, NY
I am so pleased with the service I received from Precision. My garage door broke late in the evening on a very cold night. The technician arrived around 8:30 pm and was here until almost midnight. He did a great job and was able to fix my door so I could get my vehicle out for work in the am. In addition he was so professional and pleasant to deal with. I would highly recommend them!!!
- Fran Walgate
Product:
Grand Island, NY
Ryan was very Professional.
- Spencer Meyer
Product:
Grand Island, NY
It was a pleasure working with Mike and he replaced our door opener and answered all my questions and now our garage door opens and closes as it should. Thanks!
- Jim Fipzsimmons
Product:
Niagara Falls, NY
My name is Rich. Buchman. I had a new door opener installed in April of this year 2013. It worked great all summer! When the weather changed a few weeks ago the unit would lose the freakwency and the opener would not open the door. I called Precision door and they came and stood by me until they found the problem. I would personally like to thank Bill, one of their technician for taking the time to find and correct the problem! I highly recommend precision door because i know personally they stand behind their service and products,thank you! Precision door is a first class business!!
- Richard Buchman
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I believe our service fellow's name was Patrick . He was very efficient as well as personable. I am very happy with the fact that service is provided the same day. Patrick also made recommendations which I am sure we will implement in the future.
- Jane