4.9 1 2 3 4 5 2,123 Reviews

From Buffalo NY Homeowners

Garage Door Repair in Buffalo NY - Page 59

Precision Garage Door

Same-day garage door repair in Northtowns & Southtowns, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Buffalo NY FREE Service Call With Any Repair Valued at $69

Serving Buffalo NY

Proudly serving the Northtowns & Southtowns community with same day service.

Service truck

Local Garage Door Repair in Northtowns & Southtowns

Precision Garage Door of Buffalo NY provides same-day garage door repair in Northtowns & Southtowns, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Buffalo NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Buffalo NY and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Buffalo NY

Serving Buffalo NY

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Buffalo is reviewed very positively across the Buffalo/Northtowns/Southtowns area. Customers consistently praise the company for prompt same-day or next-day response, professional and knowledgeable technicians, clear explanations of repair and installation options, and strong workmanship on both repairs and new garage door installations. Many reviewers also highlight courteous staff, clean job sites, smooth communication from booking through completion, and fair or transparent pricing when quoted. Overall, the review set shows a dependable, customer-focused team that delivers fast, well-explained garage door service with quality results.

What Customers in Your Area Mention Most

Responsiveness (389) Customers frequently praise how quickly Precision Garage Door responds, often noting same-day, next-day, or very fast arrival after the first call. Professionalism (358) Reviewers repeatedly describe the team as professional, courteous, polite, and respectful throughout the service experience. Expertise (286) Customers value the technicians’ knowledge and competence, often saying they clearly understood the issue, diagnosed it quickly, and knew their trade. Communication (274) Many reviews highlight clear explanations, advance calls or texts, and straightforward discussion of options, pricing, and next steps. Workmanship (233) Reviewers consistently praise the quality of the repair or installation, with many saying the door looked great, worked better, or was completed carefully and thoroughly. Friendliness (229) Customers often mention friendly, personable, and easy-to-talk-with technicians and office staff who made the experience comfortable. Speed (221) Beyond response time, reviewers also note that the actual work was completed quickly and efficiently, often in under an hour or within a few hours. Service (214) The office staff and technicians are frequently commended for being helpful, accommodating, patient, and customer-focused from booking through completion. Value (111) Many reviewers say the pricing was fair, reasonable, competitive, or worth the cost, and some specifically appreciate transparent estimates and no-pressure recommendations.

Recent Reviews from Buffalo NY

Marty Lambert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamburg, NY 09/14/2014

I called on a Sunday and the technician was there shortly after that. He was on time, and professional. I am very satisfied with Precision and would recommend them.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Michael Persico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/10/2014

Very pleased with Patricks service. There's nothing better the service person who is pleasant and knows there business. Fast friendly and not crazy expensive. Five stars all the way!! Thanks Patrick.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Jessica Wopperer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 09/08/2014

Had our garage service by Michael. Same day service the day I called which was awesome. Very knowledgable and fixed the problem quick! Would recommend to anyone!

Service: Garage Door Repair

Product: Garage Door Opener

Joe Ryba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/08/2014

Great service!

Service: Garage Door Repair

Product: Rollers

Patti Karchefsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/30/2014

Precision came out the same day and replaced a huge battery for our garage door opener..The technician was polite, on time and I would absolutely use Precision again and recommend their service too.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Garage Door Opener

Patricia George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/28/2014

Patrick called 30 minutes prior to arrival which was very helpful. Upon arrival he was extremely courteous

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Remotes / Keypad

Diana Slade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 08/27/2014

I have used your company in the past and was pleased with the service. We had a cable break on our door, which was under warranty, and called for the repair. The technician arrived within the time frame I was quoted and even called 45 minutes prior to his arrival. He was very friendly, polite and knowledgeable. He did a great job on the repair and we're very satisfied.

Service: Garage Door Repair

Product: Cables

Andrea Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sanborn, NY 08/26/2014

Patrick did a great job. He explained everything that should be done and how much it would cost. He was careful to make sure I understood it. After the work was finished he showed the door operating much better.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Cables

Daniel Pope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamburg, NY 08/26/2014

We are very happy with our new garage door. The technician, Robert D, was very friendly, knowledgeable and did a great job installing the door. It is very quiet and works very well. Would recommend them to anyone.

Bob D

Technician: Bob D

Service: Install Garage Doors

Product: Garage Doors

Kathy Reandeau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/25/2014

Had worked with Precision before and always had a good experience. Called around one about my problem and figured they would come out later this week. But they came out today and it was fixed in no time at all. Pat did a great job of explaining my options and was very friendly and professional.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Springs

Terri Retzlass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alden, NY 08/24/2014

I love my new garage door opener..so quiet. The outdoor touch pad is very convenient too. Pat was quick, courteous and did a great job.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Garage Door Opener

Nick/Mary Ambrose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/22/2014

Pat was excellent... Professional and Curteous.

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

John Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/20/2014

Robert was helpful and knowledgeable technician! He explained to me the process he took to repair the door. Also, he described to me maintenance techniques to make the door last longer and operational. He was a pleasant worker and truly passionate for his job.

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Product: Springs

Bruce Zoitos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/15/2014

I got quotes from three vendors on my garage door replacement. In fact, Precision was the highest price, but offered the best hardware and best quality door (24 gauge steel, lifetime guarantee on springs, etc). I was willing to pay the extra for a quality product. I am very pleased with my door; however, customer service and followup were rather poor. When I signed the contract and paid the deposit, more than a week passed without anyone getting back to me. I finally had to call the company to find out when my door would be installed. When my door was installed, a measurement error placed the rail in a position to block the door from my family room into the garage. Again, no one from the company contacted me, and I had to call them to find out the plan and timing for a corrective action. Overall, they do offer a quality product, but the company is a bit like a ghost. I never got the feeling that there was a local presence that actually cared about my satisfaction. I would recommend this company to a friend based on the product/hardware quality, but would caution that customer service is poor. For the local franchisee, I would recommend that you establish a contact with the customer and assign a single person to oversee customer contact/satisfaction from start to finish. A business card with a local phone number and email would be very helpful in this regard. Also, a defective installation certainly warrants a phone call to the customer within 24 hours!

Response from Chrissy Okonzak Business Owner

Bruce, I thank you for the honesty in your review, we welcome constructive criticism. I am the one you spoke to on the phone and it surprises me to hear you didn't think I did a good job following up. That is certainly something I will be working on. Your installation was on a Friday afternoon and the installation team finished after our office closed for the day. I believe you may have called our call center Saturday demanding to know why you haven't been contacted or it may have been later. Regardless, you didn't hear from someone immediately because even though we have weekend service our office isn't open. Monday morning we immediately special ordered the correct part at which time I apologized for the mistake and told you I would have it corrected as early as possible, but it will take some time for the part to come in. We would contact you to schedule an appointment to install it when we knew it would arrive. Other than this I'm not exactly sure what you would expect. We don't forget about our customers, we work hard behind the scenes to make sure all of our customers are satisfied. Especially if we make a mistake. As for our phone system, we have live representatives answering our phones 24 hours a day, 7 days a week for our customer convenience. Calls that are more specific are forwarded to the appropriate person as needed. We don't believe in having phone numbers that lead to answering machines at night and on weekends.

Service: Install Garage Doors

Product: Garage Doors

Patty Daddario

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/24/2014

My garage got off the tracks and could not close. I needed help immediately due to valuable items in the garage. I called various local garage companies and non were available right away. I would have had to leave my garage open all night. I called Precision and Ryan came out within a couple hours. It was obvious that we needed a new garage, but in the mean time, Ryan fixed it to be functional. We ordered a new garage on the spot and are looking forward to its arrival in a couple weeks. Great selection, colors and options. Many thanks for your amazing service!

Service: Install Garage Doors

Product: Garage Doors

Christine Gust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/16/2014

Great service and timely arrival and same day response...Patrick was very personable and explained clearly what problems I had with the garage door...After different options were offered I chose to purchase a new door...I was not pressured into making this choice...I congratulated him on his baby girl"Aurora Grace"and so should you!!! I was referred to your service by a neighbor and it worked out well!! May I nominate Patrick as the "Employee of the Month" All in all --I can say is keep on " garaging " all day long!!! Looking forward to my new door!!!

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Product: Garage Doors

Edward Frost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 07/16/2014

Michael did a great job. He found the trouble in minutes and corrected it.

Service: Garage Door Repair

Patrick Summerville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/16/2014

My techs name was Patrick. He was very businesslike, friendly and courteous. He explained the work to be done and the time it would take. I needed a new cable. I purchased the package for total garage repair(cable, rollers, springs etc.) he was very proficient in his job. When the work was done explained and showed me his work. I was very pleased. The old expression..you get what you pay for...rang true. As I am 66yrs old and with shoulder problems, it makes my day so much easier. One more comment was how fast your company responded to my call...within 3hrs after calling the job was completed. Thanks again, P Summerville

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Cables

Gerry Riehle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Derby, NY 07/16/2014

One of the nicest guys I've ever had to deal with. Made the task of buying new doors easy. So far, I'm very satisfied with Precision Door.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Rob Silverman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast service and quality repair. I have had this company work on my garage door twice and both times the service was high quality.

Service: Broken Garage Door Spring Repair

Product: Springs

Chris & beth Dann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mike did an awesome job. was here quickly

Service: Broken Garage Door Spring Repair

Product: Cables

Bill Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/02/2014

i am very happy with my new garage door opener.your tech.was a pro and has a pleasing personality. a great job all around .

Service: Broken Garage Door Spring Repair

Product: Opener

Benjamin Baia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very good service, technician was courteous

Service: Garage Door Repair

Product: Springs

Steve Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/30/2014

Thank you so much for your service this morning. Our garage door was stuck and we could get our cars out. The service man did a wonderful job of examining the situation and telling me what needed to be done and the cost. He then went to work and within an hour he was finished. Great job.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Carol Buscaglia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/28/2014

Patrick was professional, arrived on Time and reviewed the problem with me. Immediately identified the problem and explained actions to correct. I mentioned that the door is quite loud when opening / closing and he recommended replacement of rollers. Now the until is almost silent - much improved. Excellent service quality and totally professional technician. Would definitely recommend to family and friends.

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Rollers

Toby Faliveno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/19/2014

My new garage door opener was not working properly so I called and Ryan came out the next morning. He called me a number of times during the morning to keep me updated on when he would be arriving. Once here, he diagnosed the problem quickly and repaired it and then checked the work done on previous visits and made adjustments as needed. Ryan did a great job and I am quite satisfied.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Marc Panaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Depew, NY 06/06/2014

Michael Holbok came out to the house about a month ago to fix my garage door. He was professional, personable, and explained to me everything he was doing. I am very satisfied with the work that was done.

Service: Broken Garage Door Spring Repair

Product: Springs

Angela Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/04/2014

A dire need occurred on a Friday evening at 7PM when the spring on my garage broke. The company that installed my motor in 2011 does not have evening, weekend, or emergency hours. I took a dinosaur the Buffalo telephone book and flipped to garages, I seen a big ad with an Amherst number and phoned. To my surprise they were open and she was able to schedule me for the next day (Saturday between 12-4PM). The next day, Michael, the technician phone me a little after 11AM and stated he finished his precious job early and that he was on his way. Michael explained that I needed all new moving parts which would be considered a rebuild, I DID NOT need a new door (door was in good condition). I left him to do his job as I continued mine in the house. Once completed he showed and explained everything that was done and what I needed to do to keep it functioning properly to last many years. I was very pleased with the work and the honesty and integrity Michael represented. Thank you Precision you have my business and hopefully all those that seen your truck in the Condo Complex. AP

Service: Broken Garage Door Spring Repair

Product: Springs

Ron Kazmierczak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 06/03/2014

Great job,was here at the time stated, explained all the options.The job was completed as we discussed with nothing unexpected. In a few words Mike was great.

Service: Broken Garage Door Spring Repair

Product: Springs

Vera Estabrook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 06/01/2014

He did a fantastic job. I got the AAA Member Deal for the garage door tune-up and roller replacement. My door is quite old, and was here when I purchased the house 2 years ago. Bill took the time to explain it's total operation to me and in my opinion went over and above helping me to understand how to lubricate it properly and how yo operate it when the power is out. He gave me an honest assessment of the condition of the door and the opener. I'll be ready for another door and opener probably within the next two years, and after this service I know I'll be going back to Precision!

Service: Garage Door Repair

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127