1(866)924-6042

Click Here To Book Online Now

Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 2029 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great door and opener. Excellent installation service by Travis. Would recommend Precision to anyone with garage door/opener needs.

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The cable broke on our garage door on a Sunday evening and I called Precision and Mike came at 9 am the next day. He was awesome. So nice and knowledgeable and he fixed our door fast. I highly recommend Precision for your garage door needs!

-

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A fine craftsman.

-

Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Mario Umbach was great. He came within 2 hours of my door being broken, changed out the springs and even changed the light bulbs to my garage door opener! Thank you!!!

-

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely impressed with the promptness and professionalism that Bob D. showed when I called to have my garage door spring replaced. He checked the entire door system out, which turned out to be a good thing since the door cables were frayed and the bearings were worn. He gave me with several options to choose from to address the issues. He was also very efficient.

-

Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I heard an ad on the radio and I decided to look them up on the internet. I was happy to see that they could respond the same day and even happier that they could get to my house after I got home from work. Mario did a great job ! He explained everything after a quick inspection and quickly got to work after we decided on what needed to be done. He was very polite and well spoken and very professional the truck was very clean and neat . Mario cleaned up after himself and everything worked out perfectly ! I am very happy with the company from the way that Lauren took my information to the way Mario called me when he was on the way . Great Job ! I would highly recommend them !!

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mario was early for the appointment, He was very patient with my elderly parents and explained all the options. They chose a new door opener spring system. The work was completed quickly and the cleanup was immaculate. Give that man a raise!

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark arrived early & was very professional & helpful in choosing the right style & color of door.

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job by Mario. Needed repair to get garage door closed. Arrived less than an hour after I called for service. Explained problems, gave options performed service in timely manner.

-

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt did a fantastic job he explained everything to me and answered any of my questions he cleaned up after himself he was very courteous and professional I would welcome him back any time to work on my garage door

-

Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Matt C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had the lowest service package done on my garage door yesterday at a cost of 618.00. I told the tech I saw an add on tv for a new door installed for 999.00 and he asked me who the company was, I didn’t remember who it was until I saw the commercial just now it was Precision Door! He told me for 999.00 it was a junky pan door. Is this what your company sells? I thought the service was very expensive, and I know the motor will be the next thing to go!

-

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've had Precision Door service many times before. You're the best! Reliable, competent, with personable, knowledgeable service people.

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was very good with quality parts, but the cost was excessively high. I paid $869 for basically a new spring and cables. When the door was originally installed in 2000, I paid $710 for a new door and full installation!

-

A Response from: William Geary

Hello John, I'm not sure what kind of door you originally purchased, but I know your door was around 20 years old. The parts on an average garage door are not designed to last that long. You chose a full overhaul package of you garage door when given options by Mario. This includes swapping out all the old warn moving parts and hardware of the door. Which includes about a dozen individual components. A new door with parts equal to the qaulity of the parts we use would have cost significantly more. I can see in your inspection that your motor is also 18 years old, which I assume you had installed with your door. I think it's safe to say prices have likely doubled since then and I wouldn't expect much more life out of that 18 year old motor.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a complete single rebuilt package. I bought my house 5 years ago and I have no idea how old the garage door opener was. I was sure the opener was on borrowed time. The opener fell apart at 10 AM. I called Precision and within 2 hours a repair man was on his way. His name was Bob and he was professional and took the time to explain everything I needed. I couldn't be more pleased with the service and Bob. I rated the service 5 stars. I will recommend Precision to my friends and family. explained

-

Bob D Service Provided:
Garage Door Opener Repair

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Before I selected Precision I went on line to read reviews on a few companies. Chose Precision because of positive feedback. I'm glad I did. Technician arrived within two hours of call. Rob thoroughly explained all options available for service call I initially made. Super nice, professional and neat worker. Very happy with model I chose, appears efficient and quiet. Same day service. Would highly recommend this company.

-

Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pat is wonderful - called to say when he would arrive and arrived right at that time. Came to repair the garage door opener and did it quickly and efficiently. I have recommended Precision to several other people, and will continue to do so. Thank you for being trustworthy!!!!

-

Patrick M Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike did a great job,he's a credit to your company and I were still in business I would hire him in a heartbeat.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were informed who was coming to install our new door and when they would be coming. They arrived when they said they would and we were very satisfied with the installation. I would recommend Precision Door to friends and family.

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was great ! Easy install , hassle free . From start to finish it was a five star experience

-

Service Provided:
Install Garage Doors

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Rob is the best. Here and done in 45 minutes.

-

Bob D Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just finished talking to Mark from Precision Doors. He did a great job informing me about the process of repairing my door. His knowledge and professionalism made me feel comfortable. I have confidence that this is the right decision. Great company.

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

because we had them before and was very satisfied with them but I do want to file a complaint about the guy that came out to give us an estimate his name was barry and he was really rude when I asked him to take the garage door down cause my mom had to get her car out anad he did not want to do it and then he got really nasty with me.

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.

-

A Response from: William Geary

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The quality of the technician's workmanship was very good (Ryan); however, the phone customer service needs improvement. There were scheduling errors; timing delays (I think the technician is overscheduled for the work needing to be done in one visit); and the attitude about "things happen" and " I guess we made an error in scheduling" is not very professional- minimal apology for the inconveniences.

-

A Response from: William Geary

I am so sorry everything didn't work out as you had hoped. We very rarely get complaints about our scheduling considering all information is posted directly on the invoice followed by email appointment confirmations. We will look into this to see if there are improvements that can be made.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars. Bob identified everything relative to the proper repair. Great working with him.

-

Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi, Bill, Three years ago YOU rebuilt my large garage door. I have been so incredibly satisfied, I have told all my friends. It is a wooden door and I could not obtain a matching door for the second garage door for my second door. When the touchpad on my second door was inop, naturally I called Precision. Mario, today's service person was THE GREATEST GENTLEMAN EVER! He explained the options, extremely well, not trying to Influence me. He was very well organized, neat, professional. I would be proud to recommend him/Precision to anyone! He is definitely an asset to Precision.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.

-

A Response from: William Geary

Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.

Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Commercial: Matt C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work by the service tech Barry, highly recommend this particular technician. Barry was fast, professional, and very courteous. He told me exactly when he would be arriving and was in and out of his truck to perform the repair in

-

Service Provided:
Garage Door Repair

Product:
Springs

Previous Page Next Page
Buffalo Area

(716) 262-9696

(716) 262-9696
Hamburg Area

(716) 508-4809

(716) 508-4809
Cheektowaga Area

(716) 608-4491

(716) 608-4491
Amherst Area

(716) 817-5558

(716) 817-5558
Lancaster Area

(716) 989-4215

(716) 989-4215
Niagara Falls Area

(716) 402-5358

(716) 402-5358
Tonawanda Area

(716) 531-4518

(716) 531-4518
East Aurora Area

(716) 608-4852

(716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224