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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2002 reviews, averaging 4.92 Stars:
Tonawanda, NY
Product:
Buffalo, NY
I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.
- Ed Loeffler
Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.
Lancaster, NY
Great work by the service tech Barry, highly recommend this particular technician. Barry was fast, professional, and very courteous. He told me exactly when he would be arriving and was in and out of his truck to perform the repair in
- William Murray
Product:
Lewiston, NY
I would definitely the performance a 5 star rating. Michael Holbok was the technician who installed a new garage door opener. He was great and knew what he was doing. When I called with the problem he was here within an hour and was neat and efficient. I would highly recommend your company to my family and friends.
- Paula & Edward Mash
Product:
Tonawanda, NY
completly satisfied with service and install by Mario
- David Beebe
Product:
Buffalo, NY
This business is awesome! I called Precision Friday morning regarding my garage door opener not working. I was lucky to get an appt. that afternoon. I was told that a tech would be here between noon and 4:oo pm. Well at 12:05 Mike showed up and he was excellent! Mike was friendly and explained what was wrong and that he could repair /replace the opener. Well within an hour I had a new opener and I decided to get a new garage door. (price was right) Mike is very friendly and had the knowledge to assist me in replacing the opener and making a choice for the new door. A great big THANK YOU to Mike and Precision.
- Cynthia Walczak
Product:
Buffalo, NY
Your installer Matthew was great. He cared about our property, was professional and courteous. Thanks for a great job. Love our new door.
- Bill Roberts
Tonawanda, NY
My experience with your company was excellent. Travis did a great job installing my new door and opener I would give him a 5 for sure. He went through everything with me and cleaned everything up before he left.
- Aaron Payne
Product:
Getzville, NY
Very pleased with assessment of my overhead garage door. It hasn't been reliable over this past year and now I know why. It's 17 years old and is showing it's age. Mario showed me the signs of wear and rust and the strained motor sound and explained my options. I appreciated his honesty and expertise. I'm looking forward to the installation of my new garage door not only for my peace of mind, but for the resale value and capital improvement benefits. And the curb appeal!
- Paul Randall
Product:
East Amherst, NY
Called 8:30am. on a Friday, to replace broken safety sensor, promised between 10:00-12::00, technician called at 9:00, here at 9:15 all done by 9:45.
- Ron Pierce
Buffalo, NY
MATHEW CARBERRY HE DID A EXCELLENT JOB FOR ME! I WOULD GIVE HIM SIX STARS.
- Richard Norek
Lewiston, NY
Purchased a new garage door from Precision and had it installed by Joe C. Joe did a great job removing my old door and installing the new one. He was friendly, knowledgeable, and answered all of my questions. Can't overstate how satisfied I am with the quality of his work and professionalism. Will recommend Precision to friends and family.
- Bruce Baer
Product:
Niagara Falls, NY
Tech Bob Dreslre took time to explain every option available to me. Job was done in my opinion very professionally and in s timely manner . Thanks for your service Bob!
- Robert Gwozdek
East Amherst, NY
Mark was very efficient.. I was very pleased with my garage door opener installation.
- Anthony Ceasor
Product:
Buffalo, NY
Excellent!
- Dan Biddlecom
Lancaster, NY
Mario. Very nice man, very professional. Explained everything and corrrected the problem. You are very lucky to have this man on your staff. I was so surprised at his professionalism and yours for answering so quickly.
- George Brown
Depew, NY
The cable on my garage door snapped first thing this morning. I called Precision and they were able to accommodate a same-day appointment. Barry, the technician, was fantastic. He was very personable, explained the cause of the issue, and had the repair completed in no time. I've used Precision in the past and will not hesitate to use them in the future. Thanks Barry!!!
- Michelle Martin
Product:
Elma, NY
Barry did a great job and went the extra mile. Will definitely recommend to others
- Brian H
Product:
Lancaster, NY
excellent company to due business with very professional staff site very clean when technician was finished with installation
- Ron Gramza
Buffalo, NY
Service call was on time and work was completed professionaly
- Peter Naylon
Lancaster, NY
My 2-car garage door broke in the middle, in 3 places. From the initial phone call to the final installation, everyone was professional and trustworthy. Bob D. did an efficient temporary fix and gave me all the information I needed to make my decision. Joe C. did a great job installing and adjusting my new door. Not the least expensive but definitely THE BEST. I'm very satisfied with the service from Precision Door.
- Allen Andrzejewski
Product:
Buffalo, NY
Mike repaired my garage door so efficiently. He was very professional and did a great a great job.
- Lila Deiderich
Tonawanda, NY
Joe called about 20 minutes before arriving, (well within the scheduled time frame), upon arrival he explained what he was going to do and got right to work. He removed my old door and did an excellent job installing the new one. As a former Maintenance Manager the quality of his work was very obvious to me. All work was neatly done and the area was spotless when he finished. Upon completion Joe made sure I understood the functions of my new door by thoroughly explaining everything. Joe was, in addition to having a thorough knowledge of his job a very courteous and pleasant individual to work with. He represents your company well! I would highly recommend Precision Door to anyone who asked or is reading this. Thank You for a "JOB WELL DONE"!!
- Mike Hortman
Product:
Buffalo, NY
Very informative & polite
- Sandy Kurdys
Buffalo, NY
We got our garage door fixed. Robert explained clearly what’s the problem was and also, he gave us some options to repair the door. We are really impressed with Robert. He is very efficient and fixed our garage door within an hour. I would recommend him to anybody in the the future. Thank you Robert!
- Kumi Arachi
Grand Island, NY
Bob was very knowledgeable and replaced my springs and cables quickly. He discussed future preventive maintenance and was friendly and courteous. The speed of service exceeded my expectation and I highly recommend Precision Door Company.
- Matt L.
North Tonawanda, NY
The technician that performed the appraisal on my garage door (Patrick Murrett) was very helpful with answering all of the questions I had. While the technician who installed our garage door and motor (Michael Holbok) was very friendly and did an excellent job. Overall, the expertise and professionalism of the staff would make me recommend Precision Overhead Garage Door Service to anyone who needs a new door, motor, or needs repairs.
- Josh Brocklehurst
Product:
Buffalo, NY
gust 20th between 10 a.m. and 11 a.m. Patrick M did not show up until 12:30 I specifically told the lady when I made the appointment that I must be out of my house by noon for a golf date and Sheridan which I missed. I think you have to come up with a better communication system between the customer and the employee that's coming to the house I was told her there was a delay I would be called and I would have canceled my appointment for a different date but I ended up canceling my golf outing which I'm not happy about but it all ended okay Patrick was very courteous and professional and I am having a new garage door installed in 4 to 6 weeks
- John Zurek
Buffalo, NY
I do not usually give reviews. However, I was so impressed with Rob, the tech, that I feel he deserves praise for the manner in which he conducted himself as he explained what needed to be done for my garage door to operate at peak performance. He represents a professional, personable, and positive attitude which is all too often neglected in today's business climate. Thank you Rob for a job well done!
- Roy Saporito
Buffalo, NY
Five minutes! That's how long it took Mario to diagnose my garage door problem when a competitor couldn't figure it out even after several hours. I first went with one of the larger if not the largest outfit. They said it was the logic board. But, following installation and after almost three hours, the tech was unsuccessful in reprograming the remotes or the key pad. (I truly felt so bad for this tech as I strongly suspect he was not properly trained) Then I had to put up with condescending customer support, unempathetic upper brass together with what I later learned was the installation of an eight year old logic board that either wasn't working or was incorrectly installed. Such unnecessary grief. Intuitively, I knew it was a simple issue but it needed someone with experience to focus in on the problem. I found a five star rating for Precision on line and Mario came within 15 minutes of my phone call to the office (I got lucky) and solved the problem with a brand new (not eight year old) logic board (which he had on his truck) and easily reprogrammed the remotes and key pad. Checked the tension and give me advice on how to care for the garage door etc. Here and gone in about 45 minutes. Came with a sincere smile, kind disposition and was clearly well trained. You know those people you're lucky to come across when needed who answer your questions even before you ask them? Those people are assets in any organization. That's Mario. Mark Giangreco
- Mark Giangreco
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Hi, Bill, Three years ago YOU rebuilt my large garage door. I have been so incredibly satisfied, I have told all my friends. It is a wooden door and I could not obtain a matching door for the second garage door for my second door. When the touchpad on my second door was inop, naturally I called Precision. Mario, today's service person was THE GREATEST GENTLEMAN EVER! He explained the options, extremely well, not trying to Influence me. He was very well organized, neat, professional. I would be proud to recommend him/Precision to anyone! He is definitely an asset to Precision.
- Phyllis Cuviello