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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2002 reviews, averaging 4.92 Stars:
Lewiston, NY
Product:
Buffalo, NY
Outstanding service. Mario is a true professional who explained what options best fit our needs. I would recommend precision to any one who has garage repair needs.
- Michael Sullivan
Product:
Niagara Falls, NY
My new garage install went perfectly. Travis was great!
- Sara Craig
Product:
East Aurora, NY
Outstanding service. Very courteous, knowledgeable technician.
- Mike Wier
Product:
Cheektowaga, NY
Lost my business because individual who gave us the information did not take the time to tell us anything about the door or the opener he was quoting or any alternative options. Nor did we get any kind of breakdown on the cost of the door and the opener, just gave us a total.
- Scott Miller
Scott, I am very surprised to see this review. We supply all of our customers with a folder full of information and details of the products we offer. This is meant to give as much information to our clients as possible so they can make an educated decision. We will be speaking with Michael to see where the disconnect occurred.
Product:
Buffalo, NY
I purchased a new garage door and opener from Precision. We had the pleasure of having Joe tech ID.#31 do the install. He did an excellent job in extremely hot weather. Couldn’t be happier with our new door and Joe. A+
- Cathy N.
Product:
Buffalo, NY
We were very pleased with you people !! Mike was the best !! He was fast anddid a great job !! he eas so informative !! Again we will tell our friends and family what a great job you guys did !! We will be back if we need anything in the future !! Thanks so much for being there when we didn't know who to call !!
- Edward and barbara Lach
Product:
Buffalo, NY
The speed and complete information on this call really impressed me. After Bob left, spending the money did not bother me at all. A feeling I don’t get often ????
- Dan Dallmann
Buffalo, NY
MARK CARBERRY WAS EXCELLENT WITH THE DOOR REPAIR AND WE WERE ABLE TO PURCHASE A NEW PANEL DOOR. AGAIN THANK YOU FOR PERFECT SERVICE. DICK NOREK
- Richard Norek
Product:
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Your salesman Mark Carberry was very professional and very friendly person to have out in the public selling for your company..
- Steve Peters
Buffalo, NY
We recently had an issue where our garage door broke at 5 pm. I was able to call Precision, as a new customer, and get a same day appointment. The tech, Barry, arrived right at the start of our service window and was incredibly helpful. He explained what the issues were and what had to be replaced, as well as what should be replaced but didn’t have to be. He explained what our last repair company did that could have been done differently to prevent this from happening. Barry quickly made the repairs and was on his way. I will definitely be using Precision for any future repairs. 5 stars all the way from the staff on the phone to the repair tech.
- Josh
Product:
Lockport, NY
Had two garage doors replaced, very happy with overall experience with Precision. Excellent service and garage door installer took his time and made sure everything was to my liking. Would recommend Precision to everyone.
- Bob Leiser
North Tonawanda, NY
Barry was great! On time, friendly, knowledgeable, very pleased with your service.
- Matt Vershowsky
Sanborn, NY
Just finished purchasing a new garage door from Precision Door of Buffalo. The door was professionally installed by their technician and all aspects of the installation were precisely completed. I’ll highly recommend Precision Door to all of our friends and neighbors .
- Andrew Davis
Product:
Hamburg, NY
Mark was very helpful through the whole process of the estimate. He made sure I knew what I was buying and provided all the options for me. Very professional and knew what he was talking about.
- Jake Wasinger
Product:
Buffalo, NY
very professionaly explained in a way that was easily understood. friendly and courteous.Found prices to be reasonable and really like the lifetime warranty,could not be more pleased.
- Patrick Brewster
Product:
Niagara Falls, NY
I ordered a door an automatic door opener for my garage. They put the door up, forgot the windows, an never put my trim up. They said another company will do the trim. Now they say that Precision does the trim. I am still waiting!! It is July 22nd. I will think twice from now on when it sounds to good to be true.
- Tammy Lauer
Yes Tammy, We took over the aluminum wrapping from the subcontractor we were using because they couldn't keep up. I see the manufacturer also sent your window panel without the windows, even though it was labeled a window panel. These things sometimes happen, especially when dealing with such high volume. We will calling you to schedule the swap out for the correct panel as well as the wrap so it is done on the same day. The panel should be in shortly, so you will be hearing from us soon.
Buffalo, NY
He presented himself very well. He was very honest and truthful
- Tony Ciancone
Product:
Buffalo, NY
I Like my experience with precision door service repair man mark very professional n I was very please . Thank you, I will recommend precision door to anyone the customer satisfaction guarantee. ..
- Edwin Ayala
Product:
Buffalo, NY
Work was complete & timely , will use this company again . Tech was nice and knows his shit .
- Ralph Anderson
North Tonawanda, NY
We had an unexpected urgent problem with our garage door after hours on a Thursday night around 7:00pm. I called another company and got a recorded message telling me my call would be returned after 8:00am the next business day. Since my car was stuck behind a half open garage door, that was not going to help me get to work for an 8:00am meeting the next morning. I called Precision next and reached a helpful LIVE representative. She took my information and gave me a timeline for when I could expect my technician. His name was Bari and he would call when he was on his way. I was so relieved when he called and arrived well within the time they said he would. He was very friendly and took the time to explain the problem as well as what needed to be done. He even managed to get the door open safely for me to get my car out before he did the repairs, just in case I needed it. We were so pleased with the service, professionalism and responsiveness we decided to talk about the future of our aging garage door. Bari assured us the repairs would hold and be guaranteed for a period of time but if we decided to purchase a new door, the cost of the current repairs would be credited towards it. Our old door is working fine now thanks to Bari, but he couldn’t make it younger, less worn or give it more curb appeal. We are looking forward to the new door and opener that Precision will be installing for us soon. We will happily recommend Precision - and Bari - to anyone we know. Thank you!
- Alicia Lineberger
Product:
Buffalo, NY
Mark C. was very professional and courteous. He did the work in a timely manner. Was concerned that I was happy with the work he did. I was and he explained to me ,if I had any problems just call and they would be happy to fit it. Thank you for a job well done.
- Marion Cornell
Product:
Orchard Park, NY
Travis came today and installed our garage door. He was amazing. He did an awesome job. Very neat and professional. He is polite, friendly and pleasant. I am very happy with the door, Travis and precision door all together. I would recommend them to anybody. Thank you Travis and Precision door.
- Ray Bove
Product:
Buffalo, NY
Same day service was excellent. 5 Stars !!!
- Gary Jackson
East Amherst, NY
Prompt service call. Very professional and efficient.
- Pete Hoelter
Product:
Buffalo, NY
Mario was prompt, and thorough in answering our questions and concerns. Highly recommended!!
- Mary A
Product:
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Do not request an estimate from AMHERST, NY location! You will/I had to do all the following up from getting quote to missed appointments. Was told Ryan was scheduled for pre install visit Wednesday 7/10/18 at 5 pm. No show and no call. Terrible customer service!!!
- Joe Cole
Lewiston, NY
The service man arrived when promised. He explained everything that he needed to d and why. I felt the price was reasonable, and he completed the work fast. The only problem that I experienced is that he left the bar and springs st the curb in front of my house but the trash people didn't pick it up. I will need to cut it into smaller pieces and find a way to get rid of it. I would highly recommend Precision.
- Joseph Giambra
I'm so sorry about that. We recycle that and will be by to pick it up as it was left by mistake.
Product:
Tonawanda, NY
Mark was on time, knowledgeable, & professional. Found out what I wanted, showed me some options. Did not attempt to sell me something I didn't need. I was happy with his sales call.
- Mike Hortman
Product:
Buffalo, NY
Mr. Geary, I am so pleased with the service I have received from your company and your technician Pat Murrett that I will surely keep your phone number handy for the future and make sure my family and friends know the good service I received. It started from the call I made at 8:30 Sat. am and was told that I could expect service between 9:00 - 11:00. At around 9:30 Pat called and said that he would be at the house in 20 min. When he arrived he immediately diagnosed the problem and made the the best most economical repair recommendation. He displayed outstanding technical knowledge and very good customer relationship skills. "Outstanding Service". "Nice Job Pat".
- Jerry Moran
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Marc was extremely friendly and helpful in making my decision to repair or replace my door. He was courteous and thoughtful in our interactions.
- Germain Ludwig